Role & responsibilities Job Description About Jade Jade Global is a well-positioned, long time ServiceNow Implementation partner. We create value through our vast portfolio of IT and business services delivered by highly skilled developers and architects. We are looking for individuals who believe in growing with a growing consulting organization. Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offerings: IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills: Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer • Business rules • Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience

Role & responsibilities Job Description This Role requires Manual Tester to be good at Zuora Billing operations The person must have 3-4 years of Zuora Testing experience to support day-to-day queries and analysis from business, finance, dev, QA, and other stakeholders. Must have good communication skills. Must have worked on integrations around Zuora with Salesforce, Zuora APIs, NetSuite, Payment Gateways, and Avalara. Hands-on Zuora workflow experience is required to automate new workflows and enhance the existing ones. Good understanding of Zuora platform, Zuora Admin, Zuora objects, and APIs. Should be able to deliver with minimum hand - holding.

Role & responsibilities Job Summary: We are looking for two experienced Senior Zuora Developers with strong expertise in Zuora product configuration, billing, and finance settings. As a Certified Zuora Admin and technical expert, you will play a pivotal role in implementing and optimizing Zuora Billing, Subscription Management, and Payment solutions. Your deep knowledge of Quote-to-Cash, CPQ processes, and system integrations will be key to driving successful project outcomes. Key Responsibilities: Design, develop, and implement Zuora Billing, Subscription Management, and Payments solutions to meet business needs. Lead the implementation of Quote-to-Cash, CPQ, and Billing systems, ensuring alignment with industry best practices. Configure Zuora Billing, Subscription Management, and finance settings to optimize performance and accuracy. Integrate Zuora with ERP systems like Salesforce, NetSuite, SAP, Oracle, Vertex, and Avalara for seamless data flow. Work with banking partners (e.g., JPMorgan Chase, Bank of America) and payment gateways (e.g., Stripe, Adyen) to support payment processing. Act as a Subject Matter Expert (SME) on Subscription Business Models and Consumption-Based Billing strategies. Collaborate with cross-functional teams and consulting partners to deliver scalable and robust solutions. Provide technical guidance, troubleshooting, and support to ensure high availability and reliability of Zuora implementations. Qualifications: Certification: Certified Zuora Administrator and other relevant technical certifications. Experience: 5+ years of technical experience, with 4+ years specifically in Zuora Billing and Subscription Management. Proven track record in implementing Quote-to-Cash, CPQ, and Billing systems for enterprise clients. Strong expertise in integrating Zuora with Salesforce, NetSuite, SAP, Oracle, Vertex, Avalara, banks (JPM, BOA), and payment gateways (Stripe, Adyen). Demonstrated ability to manage complex workflows, configurations, and integrations in Zuora. Previous experience working with consulting partners is highly desirable.

Jade Global Software Pvt. Ltd. is looking for Oracle R12 Technical Consultant to join our dynamic team and embark on a rewarding career journey. We are seeking a versatile technical consultant to assess and maintain our information technology systems To ensure success as a technical consultant, you should exhibit extensive experience in providing Information Technology support in a demanding environment Outstanding technical consultants ensure that company IT systems run efficiently Documenting processes and monitoring system performance metrics Implementing the latest technological advancements and solutions Performing diagnostic tests and troubleshooting

Oracle – Identity Cloud Services (IDCS) [PaaS], OCI, SaaS Administrator, OIC Administrator1 Oracle – Identity Cloud Services (IDCS) [PaaS], OCI, SaaS Administrator, OIC Administrator Experience: - 5-7 Years Position :- Offshore Primary Function of this Position: - 5-7 years of experience in Identity Cloud Services (IDCS) [PaaS], OCI (Oracle Cloud Infrastructure), SaaS AdministratorGood Communication and should jointly work as a team memberThis Candidate should have worked on Identity Cloud Services (IDCS) [PaaS], OCI, SaaS Administrator knowledge of technical skills as mentioned below:Technical Skills: -Understand IDCS Configuration for Single Sign on.Assign users to respective groups.Understand concept of IDP, SP, Containers, SAMLHands on Configuration of Autonomous databaseHands on Object Storage, BucketsHands on experience on Admin APIsGood to have knowledge of Python, Java ScriptingShould have knowledge of Single Sign-on in Cloud. How it works and how it is configured.Can handle Change Management process and also taking care of the migration.Suggest Best practice to be followed as per Industry standard.Center point of contact for Admin activities.Understand Security and Policies.Understand IDCS management and should suggest steps to streamline and stabilize the environment.Configure ESS Sync Job Role SynchronizationKnowledge of Implementing secure and single Sign-On (SSO) login services between Oracle Cloud applications integrated with Oracle IDCS understanding of security protocols & identity management within cloud environments. Additional Skills: - Knowledge of helps desk tool like Service now, JIRA.

Work closely with Sales, Delivery, and Solution teams to define and present tailored Managed Services solutions for prospective and existing clients Lead discovery sessions and requirement workshops with clients to understand technical landscapes, service needs, and pain points Develop end-to-end Managed Services proposals including scope, delivery model, SLAs, transition plans, and commercials Build pricing models and effort estimates in collaboration with delivery leads and finance Author detailed RFP/RFI responses and solution documentation aligned to client specifications Conduct capability presentations, demos, and proposal walk-throughs for client stakeholders Coordinate with delivery and transition teams to validate feasibility, readiness, and risk factors Stay current on industry trends, pricing strategies, and competitors in the Managed Services space Maintain a repository of reusable pre-sales assets, proposal templates, and client case studies

Functional Consultant with hands on experience on Core HR Configurations, Good to have Reporting ( OTBI , BIP) , Lead functional workshops, OTL rules, time entry configurations, and approvals OTL -Oracle Functional Consultant (App Developer) Worked on Enterprise Structure changes, person record, Assisgnment Changes and more related with Core HR Area

Incident Management Analyst1 Key Responsibilities Own and manage the end-to-end incident lifecycle, including logging, categorization, prioritization, and resolution tracking. Lead and coordinate Major Incident (P1/P2) calls, engaging cross-functional technical teams to restore service as quickly as possible. Provide timely and accurate communication to internal stakeholders, management, and customers during incidents. Drive root cause analysis (RCA) post-resolution and ensure timely closure of follow-up actions. Maintain documentation for incident response processes, escalation paths, and communication templates. Work closely with Problem Management and Change Management teams to minimize repeat incidents. Monitor trends and key metrics to identify areas for improvement in incident handling. Ensure adherence to SLAs, KPIs, and compliance requirements. Provide incident reporting and analytics to management and stakeholders. Conduct regular incident reviews, including post-mortems and continuous improvement activities. Required Skills & Experience 4+ years of experience in IT Incident Management, with a focus on Major Incident Management (MIM). Strong understanding of ITIL processes, especially Incident, Problem, and Change Management. Proven experience coordinating P1/P2 incident calls and acting as the single point of contact during major incidents. Excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical stakeholders. Strong troubleshooting skills and the ability to quickly grasp complex systems and dependencies. Experience using ITSM tools (e.g., ServiceNow, BMC Remedy, Jira Service Management). Ability to remain calm and effective under pressure. Experience working in 24x7 environments is preferred. Preferred Qualifications ITIL v3/v4 Foundation or Intermediate certification. Experience in managing incidents across cloud, network, application, and security platforms. Familiarity with monitoring and alerting tools (e.g., Splunk, Datadog, LogicMonitor, SolarWinds). Work Environment May require working in rotational shifts or on-call support during critical events. Ability to work in a fast-paced, global IT operations environment. Show more Show less

Responsibilities: Collaborate on developing QE strategies and tailored plans for migrating individual applications, considering factors like dependencies, performance, and compliance. Work closely with the Pipeline team to establish QE processes within application-specific CICD pipelines for both on-premises and cloud deployments. Conduct comprehensive QE testing, including functional, integration, and performance testing, to validate the effectiveness of migrated applications. Document QE processes, configurations, and best practices for knowledge sharing and future reference. Provide guidance and support to team members throughout the migration process, assisting in troubleshooting and resolving QE-related issues. Roles: AWS Migration Testing Validate the migration strategy and ensure data integrity during migration process Perform Sanity and regression testing post-migration to confirm that the app functions as expected in new AWS env Test Cloud-specific features such as scalability, availability and security settings Experience with Docker/Kubernetes Integration (e2e)/Collaboration If impacting 3 teams then conduct end to end testing to validate the entire workflow of the app, ensure all integrated systems work together seamlessly Simulate real-world scenarios to ensure the app meets business requirements Performance Testing Design and execute performance tests to measure the system's behavior under various load conditions Identify Performance bottlenecks and work w Dev and infrastructure team to resolve Conduct Stress Testing, load testing and endurance testing to ensure the app can handle peak time loads Test Automation Generate detailed test reports that include performance metrics, bottlenecks and areas for improvement Collab and Communication Document the test strategy, test cases and results for future reference and compliance purposes Work closely w Infrastructure and Dev teams to ensure the testing env is correctly set up Provide Feedback and insights during planning sessions to help shape the migration strategy and testing environment strategies

Storage Admin1 Job Description Must be well aware of NetApp technology concept. OCUM or OCI anyone of the tool configurating the alerts and monitoring. Volume, aggregation, vserver creation . NFS, CIFS export-policy , NFS auditing, CIFS audting. Netapp LIF configration and subnetting. SAN LUN, zoning, switch configuration. Knowledge of migration. Must have knowledge on FAS, AFF architecture. Coordinate with vendor for various hardware issues and software issues Knowledge of Linux will be a plus Good communication skill Show more Show less

Position :- Offshore Primary Function of this Position: - 5-7 years of experience in Identity Cloud Services (IDCS) [PaaS], OCI (Oracle Cloud Infrastructure), SaaS Administrator Good Communication and should jointly work as a team member This Candidate should have worked on Identity Cloud Services (IDCS) [PaaS], OCI, SaaS Administrator knowledge of technical skills as mentioned below: Technical Skills: - Understand IDCS Configuration for Single Sign on. Assign users to respective groups. Understand concept of IDP, SP, Containers, SAML Hands on Configuration of Autonomous database Hands on Object Storage, Buckets Hands on experience on Admin APIs Good to have knowledge of Python, Java Scripting Should have knowledge of Single Sign-on in Cloud. How it works and how it is configured. Can handle Change Management process and also taking care of the migration. Suggest Best practice to be followed as per Industry standard. Center point of contact for Admin activities. Understand Security and Policies. Understand IDCS management and should suggest steps to streamline and stabilize the environment. Configure ESS Sync Job Role Synchronization Knowledge of Implementing secure and single Sign-On (SSO) login services between Oracle Cloud applications integrated with Oracle IDCS understanding of security protocols & identity management within cloud environments. Additional Skills: - Knowledge of helps desk tool like Service now, JIRA.

Role & responsibilities Job DescriptionJob Description Role Summary: We are seeking a strategic and hands-on Oracle CoE and GTM (Go-to-Market) Leader to drive solution excellence, innovation, and market positioning for our Oracle Cloud and EBS services across SCM, Finance, HCM, and CX domains . This role will combine technical depth with business acumen to lead a high-performing team, strengthen Oracle partnership alignment, and architect go-to-market strategies that fuel growth. Key Responsibilities: CoE Leadership: Build and lead a Center of Excellence (CoE) across Oracle Cloud and Oracle EBS modules (SCM, FIN, HCM, CX). Define and continuously refine implementation methodologies, solution accelerators, and reusable assets . Mentor solution architects and senior consultants across functional and technical tracks. Drive delivery excellence through standardized estimation models, best practices, and quality assurance reviews. Evaluate and onboard new features from Oracle quarterly updates, Oracle Ideas Lab, and roadmap releases. Go-To-Market (GTM) Strategy: Partner with sales and pre-sales teams to define vertical-specific GTM offerings , value propositions, and pursuit strategies. Support RFP responses, solution walkthroughs, demos, and executive-level presentations. Lead creation of whitepapers, industry playbooks, and customer success stories . Build and maintain strong relationships with Oracle field sales, channel managers, and product teams. Innovation & Thought Leadership: Own and drive IP creation , including accelerators, tools, and cloud migration kits. Represent the company in Oracle events, customer advisory boards, and industry forums. Evaluate strategic investments in AI/ML, GenAI, Process Automation (RPA), and Integration hubs (OIC/SOA). Required Skills & Experience: 15+ years of experience in Oracle EBS and Oracle Cloud implementations , including full lifecycle transformation programs. Deep domain knowledge in at least two of the four areas : SCM, Finance, HCM, CX. Proven leadership of CoEs or competency centers with at least 20+ members. Strong understanding of Oracle Cloud architecture, PaaS extensions, integration tools (OIC/SOA) . Demonstrated ability to lead GTM initiatives, solutioning, and direct interactions with Oracle and large enterprise clients. Excellent communication, stakeholder management, and team mentoring skills. Preferred candidate profile

Workday functional consultant1  Minimum 5+ years’ experience in Workday implementation/configuration support.  Must have - Hands on experience configuring in Workday general HCM, business process framework,  Absence, Time tracking and reporting. Experience in other functional areas of the Workday is a plus.  Extensive understanding of Core HCM, compensation, time tracking and absence modules  Experience with Workday functional areas outside of Core HCM, i.e., Learning, Benefits etc is a huge plus.  Understanding of supporting Workday interfaces with internal/external applications and other vendor applications  Should have worked on client facing roles on different modules in both technical and functional modules.  Should have worked with different kinds of organizations, roles assignments, staffing groups etc.  Strong in security concepts, should have created different kinds of security groups, in-depth knowledge of domain and domain policies, E2E testing and validation  Should have in-depth knowledge of business process frames work and well versed with calculated fields, report writer  Should have worked on different kinds of EIBs, basic integration knowledge.  Design and deliver future-ready Workday solutions to help the company to optimize the HR functions and enhance employee experience.  Contribute to overall project objectives and specific deliverables.  Ability to work and coordinate with cross-functional teams on data related inquiries.  Hands-on experience in data migration, including projects involving Workday to other HCM ERP systems  Prior experience with recruitment applications, data conversion and a strong understanding of Personally Identifiable Information (PII) handling and compliance  Solid knowledge of Workday business objects and custom object configuration  Proficient in data mapping, transformation and end-to-end data migration workflows  Exp in data load and post migration support and functional testing  Strong written and verbal communication skills  Working knowledge on ticket management tools such as ServiceNow, Jira etc  Workday Certifications are highly desired. Show more Show less

Incident Management Analyst1 Key Responsibilities Own and manage the end-to-end incident lifecycle, including logging, categorization, prioritization, and resolution tracking. Lead and coordinate Major Incident (P1/P2) calls, engaging cross-functional technical teams to restore service as quickly as possible. Provide timely and accurate communication to internal stakeholders, management, and customers during incidents. Drive root cause analysis (RCA) post-resolution and ensure timely closure of follow-up actions. Maintain documentation for incident response processes, escalation paths, and communication templates. Work closely with Problem Management and Change Management teams to minimize repeat incidents. Monitor trends and key metrics to identify areas for improvement in incident handling. Ensure adherence to SLAs, KPIs, and compliance requirements. Provide incident reporting and analytics to management and stakeholders. Conduct regular incident reviews, including post-mortems and continuous improvement activities. Required Skills & Experience 4+ years of experience in IT Incident Management, with a focus on Major Incident Management (MIM). Strong understanding of ITIL processes, especially Incident, Problem, and Change Management. Proven experience coordinating P1/P2 incident calls and acting as the single point of contact during major incidents. Excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical stakeholders. Strong troubleshooting skills and the ability to quickly grasp complex systems and dependencies. Experience using ITSM tools (e.g., ServiceNow, BMC Remedy, Jira Service Management). Ability to remain calm and effective under pressure. Experience working in 24x7 environments is preferred. Preferred Qualifications ITIL v3/v4 Foundation or Intermediate certification. Experience in managing incidents across cloud, network, application, and security platforms. Familiarity with monitoring and alerting tools (e.g., Splunk, Datadog, LogicMonitor, SolarWinds). Work Environment May require working in rotational shifts or on-call support during critical events. Ability to work in a fast-paced, global IT operations environment. Show more Show less

Storage Admin1 Job Description Must be well aware of NetApp technology concept. OCUM or OCI anyone of the tool configurating the alerts and monitoring. Volume, aggregation, vserver creation . NFS, CIFS export-policy , NFS auditing, CIFS audting. Netapp LIF configration and subnetting. SAN LUN, zoning, switch configuration. Knowledge of migration. Must have knowledge on FAS, AFF architecture. Coordinate with vendor for various hardware issues and software issues Knowledge of Linux will be a plus Good communication skill Show more Show less

Workday functional consultant1  Minimum 5+ years’ experience in Workday implementation/configuration support.  Must have - Hands on experience configuring in Workday general HCM, business process framework,  Absence, Time tracking and reporting. Experience in other functional areas of the Workday is a plus.  Extensive understanding of Core HCM, compensation, time tracking and absence modules  Experience with Workday functional areas outside of Core HCM, i.e., Learning, Benefits etc is a huge plus.  Understanding of supporting Workday interfaces with internal/external applications and other vendor applications  Should have worked on client facing roles on different modules in both technical and functional modules.  Should have worked with different kinds of organizations, roles assignments, staffing groups etc.  Strong in security concepts, should have created different kinds of security groups, in-depth knowledge of domain and domain policies, E2E testing and validation  Should have in-depth knowledge of business process frames work and well versed with calculated fields, report writer  Should have worked on different kinds of EIBs, basic integration knowledge.  Design and deliver future-ready Workday solutions to help the company to optimize the HR functions and enhance employee experience.  Contribute to overall project objectives and specific deliverables.  Ability to work and coordinate with cross-functional teams on data related inquiries.  Hands-on experience in data migration, including projects involving Workday to other HCM ERP systems  Prior experience with recruitment applications, data conversion and a strong understanding of Personally Identifiable Information (PII) handling and compliance  Solid knowledge of Workday business objects and custom object configuration  Proficient in data mapping, transformation and end-to-end data migration workflows  Exp in data load and post migration support and functional testing  Strong written and verbal communication skills  Working knowledge on ticket management tools such as ServiceNow, Jira etc  Workday Certifications are highly desired. Show more Show less

locationsPune, MaharashtraHyderabad, TelanganaKolkata, West Bengalposted onPosted 30+ Days Ago job requisition idR-100160 Storage Administrator1 Experience on FAS 8000 series, FAS 2500,AFF series Experience on OCUM, OCI, Oncommand insight, ontap FSX Aggregate Management, Volume management, CIFS, NFS Switch configuration CN1610 or BES 5348. Troubleshooting the configuration experience required NetApp Snapmirror ,Snapshot technologies, DR testing, DR Configuring SAN protocol iscsi, firmware upgrade, ontap upgrade Zoning on Cisco switch 5k mostpreferrable Role: System Administrator / Engineer Industry Type: Software Product Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Job highlights Aggregate Management,Volume management,CIFS,NFS . Switch configuration CN1610 or BES . Troubleshooting the configuration experience required . NetApp Snapmirror,Snapshot technologies,. DR testing,DR Configuring . SAN protocol iscsi,firmware upgrade,ontap upgrade . Zoning on Cisco switch 5k mostpreferrable Experience on FAS 8000 series,FAS 2500,AFF series . Show more Show less

Zuora Revpro Developer1 Job Title: Zuora RevPro Developer Location: Offshore (Remote) Job Description We are seeking a skilled Zuora RevPro Developer with 3 to 5 years of hands-on experience to join our offshore development team. The ideal candidate will have a strong background in revenue recognition systems, particularly with Zuora RevPro , and experience in implementing, customizing, and supporting revenue automation solutions. Key Responsibilities Work on the design, configuration, and development of Zuora RevPro solutions based on business requirements. Participate in implementation projects including requirement gathering, solution design, testing, and deployment. Collaborate with cross-functional teams including Finance, IT, and external stakeholders to support revenue automation and compliance. Develop and maintain technical documentation, data mapping, and configuration guidelines. Monitor and support ongoing RevPro jobs, schedules, and integrations. Troubleshoot issues, identify root causes, and implement fixes or improvements. Ensure compliance with ASC 606 revenue recognition standards and best practices. Required Skills And Qualifications 3–5 years of hands-on experience with Zuora RevPro implementation and support. Solid understanding of revenue recognition principles (ASC 606). Experience with RevPro configurations, data ingestion, rules engine, and reporting. Knowledge of SQL, data mapping, and ETL processes related to RevPro. Experience working with ERP systems (e.g., Oracle, SAP) and cloud billing platforms is a plus. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Show more Show less

Role & responsibilities Job DescriptionJob Description - Functional Consultant with hands on experience on Core HR Configurations, - Good to have Reporting ( OTBI , BIP) , -Lead functional workshops, OTL rules, time entry configurations, and approvals OTL -Oracle Functional Consultant (App Developer) - Worked on Enterprise Structure changes, person record, Assisgnment Changes and more related with Core HR Area

What you will do: Collaborate with project managers and department heads to identify resource requirements for ongoing and upcoming projects. Evaluate project timelines, budgets, and resource constraints to ensure the efficient allocation of resources. Maintain a comprehensive overview of available resources Conduct resource capacity planning to assess and manage resource demands based on project priorities and objectives. Track and report on resource utilization, analyzing data and providing suggestions for resource optimization. Collaborate with stakeholders to resolve resource-related conflicts, negotiate resource sharing, and balance competing priorities. Implement and maintain resource management tools, systems, and processes to enhance visibility, transparency, and efficiency.