Operations Expert Analyst

Position Overview

In Scope of Position based Promotions (INTERNAL only)

Job Title: Operations Expert Analyst

Corporate Title: Associate

Location: Bangalore, India

Role Description

• The invoicing function is managed by the Outside Counsel Management Operations team and is responsible for processing all Legal invoices received from law firms.
• The team will coordinate with DB Legal, DB Business Lines and law firms to ensure the payments of invoices occur in a timely manner.
• In addition, the team will review / interrogate invoices to reduce potential overcharges
  

What We’ll Offer You

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
  

Your Key Responsibilities

• Setup of new vendors, matters, timekeepers and users in ELM (Enterprise Legal Management) tool based on requests (emails and/or phone) from law firms/business/legal users
• Maintenance of ELM database for updates on vendors, matters, timekeepers
• Hard copy invoice entry into ELM application (copy invoice details from physical copy into ELM)
• Perform detailed review / interrogation based on set rules to identify potential overcharges
• Report preparation on pending invoices by approver, invoices by matter / vendor / cost center, etc
• Problem resolution of invoices after approval in ELM (i.e. Cost center, GL, Internal Order # issues and matter identification errors)
• Reconciliation of invoices between internal and external systems
• Preparation of payment files used by other internal groups (SAP)
• Liaise with business and law firms to identify address issues/queries raised
• Liaise with law firms on invoice submission errors
• Liaise with Mitratech (Software provider) on technical issues that arise
• Liaise with P2P personnel for invoice payment problem resolution
  

Primary Working Relationships

• The resource will report to the Team Manager/Assistant Vice President
• The position interfaces with the Business SPOCS in the Onshore, near shore and Offshore locations
  

Your Skills And Experience

• Exceptional English communication skills – both written and verbal
• Bachelor’s degree and preferably 1 year work experience in Finance/Administration/Operations Management
• Proactive approach in problem solving.
• Willingness to take ownership, highly motivated & self-managed
• Eye for detail and willingness to improve current process
• Able to cope well under pressure and meet tight deadlines
• Ability to work independently, as well as in a team environment
• Robust reporting skills, specifically with Excel data reconciliation and presentation projects
• Ability to work in shift to support other time zones, if required
• Robust reporting skills, specifically with Excel data reconciliation and presentation projects
• Ability to work in shift to support other time zones, if required
  

How We’ll Support You

• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.
  

About Us And Our Teams

https://www.db.com/company/company.htm