What You'll Do
- Manage operations performance with a laser focus on Turn Around Time & Quality.
- Exhibit performance in a high-volume processing environment and meeting standards of productivity and quality with timelines.
- Responsible for the planning, direction, execution, control, and completion of assigned projects.
- Work extremely diligently in overseeing multiple tasks while ensuring timelines are met.
- Create process improvement strategy and processes to aid and improve our performance
- Monitor client projects and to keep projects moving forward.
- Use analytical expertise to elicit requirements and document related business processes, propose/understand best practices for sales and use tax automation projects.
- Manage relationships with both internal and external stakeholders
- Ensure that team processes are documented.
- Work independently with internal and external groups on multiple simultaneous projects.
- Performance discussion and feedback.
You will work from Pune office, willing to work in a hybrid model with 2–3 days per week from the office. You will report to Director, Professtional Services.
What Your Responsibilities Will Be
- Experience of 8 - 10 years, who's worked in Shared services model.
- You have experience managing teams and engaging with Business stakeholders outside India.
- 5 years' experience as a people manager with proven examples of people development, morale building, and process migration from onshore (building teams, building processes).
- You have examples of making not just the right decisions but the hard ones. Can function as a true "partner" with onshore management.
- You can execute plans along with ownership and be able to anticipate operational exigencies and plan accordingly.
- You can determine long and short-term implications of the proposed actions while solving the problems and a appetite for solving problems.
- You can organize, classify data in a consumable format and draw logical conclusions from the data and identify the options/solutions to address the problems.
- Set up and leading the way to collaborate with internal / external partners towards strategic goals and being able to handle conflict and
- facilitate resolution.
- You are Teamwork-oriented with a focus on customer satisfaction and business development.
- Flexible to work in a 24/5 environment based on business requirements.
What You’ll Need To Be Successful
- MBA in Finance or Graduate (10+2+3) from Commerce or Accounts background.
- Experience with sales tax compliance
- Worked in a leadership role managing multiple functional stakeholders (internal and external).
- Proven track record of managing team
How We’ll Take Care Of YouTotal RewardsIn addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.Health & WellnessBenefits vary by location but generally include private medical, life, and disability insurance.Inclusive culture and diversityAvalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
What You Need To Know About Avalara
We’re Avalara. We’re defining the relationship between tax and tech.We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business
. Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.We’ve been different from day one. Join us, and your career will be too.
We’re An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
