Manager - Institutional Sales

Job Description

Responsibilities & Key Deliverables Role Overview: The role of Manager – Institutional Sales is critical in driving business support for Government, Corporate B2B, and Corporate Retail channels. The individual will be responsible for leading MIS reporting and insights, corporate strategy support, CSD channel operations, policy design, and end-to-end claims and program management across multiple stakeholders and platforms. This position will also be responsible for enabling IT projects and process improvement across verticals. Key Responsibilities: 1. MIS & Analytics Preparation of regular and ad hoc MIS reports for Government, Corporate B2B, and Corporate Retail businesses Deep-dive data analysis to derive business insights and opportunities Creation of dashboards for business reviews and tracking performance metrics 2. CSD (Canteen Stores Department) Operations Coordination for new vehicle model introductions and dealer registrations with CSD End-to-end handling of pricing submissions, customer escalations, and resolution Representation in PNC (Price Negotiation Committee) and PRC (Price Review Committee) meetings 3. Corporate Business Support Support in the design and refinement of corporate sales policies based on market trends and data insights Coordinate and track corporate marketing campaigns, offers, and scheme effectiveness Create and manage new sales codes and schemes; monitor and track corporate budgets 4. CTC Program Management Liaison with internal customers for seamless vehicle delivery under the Company Car (CTC) policy Work closely with leasing partner (e.g., Quiklyz) for CTC vehicle allocation, tracking, and coordination 4. Budgeting & Departmental Support Collation and compilation of departmental data for planning and reporting Preparation and regular tracking of annual budgets for the Institutional Sales function 5. IT Project Enablement Lead and coordinate key IT transformation projects relevant to sales processes and operations Collaborate with cross-functional teams to ensure timely and effective implementation 6. Claims & Settlements Manage vendor claim settlements and dealer debit note reconciliations Ensure timely and accurate processing of online credit notes for Government, Corporate, Digital, and Event-based claims Preferred Industries Automobile Education Qualification Graduate / MBA preferred General Experience 5–8 years in Automotive Sales / Institutional Sales / B2B Strategy Key Skills & Competencies: Strong analytical and data interpretation skills Good understanding of Institutional and Corporate automotive sales landscape Excellent communication and coordination abilities across departments Process-oriented mindset with project management experience Proficient in MS Excel, PowerPoint, and enterprise systems (SAP, Salesforce, etc.) Job Segment: Automotive