Manager, Consulting - India

Company Overview

Position Summary

Key Responsibilities

• Optimize the company's consulting business through the execution of programs that maximize customer value and satisfaction;
• Improve the effectiveness of consulting operations to ensure positive effect on renewals and revenue growth;
• Develop and maintain the company's most valuable strategic client relationships while ensuring all customers receive continued communication and interaction;
• Drive efficiency in consulting utilization and margin while ensuring customers receive the highest value in each engagement;
• Build and manage the India-based Domo Consulting team including; staffing, training, organizing, mentoring and coaching;
• Collaborate with all functional areas of the business to ensure effective knowledge sharing and team participation;
• Possess a thorough understanding of the organization's processes, business practice, products and services to be a subject matter expert; evolve and iterate it to be more efficient.
  

Job Requirements

• Domo experience preferred;
• 7+ years of successful progressive experience in consulting, relationship management and new business development, preferably in a SaaS software environment;
• Documented leadership experience and ability to develop a professional team through measurable increases in productivity and quality;
• References from previous management and employees that interacted and can attest to the superior ability to lead and coach;
• Strong leader with ability to partner with sales and other cross-functional departments;
• Effective face-to-face office interaction with other managers and subordinates;
• Excellent time management, communication, decision-making, presentation, product demonstration, people management and organizational skills;
• Ability to negotiate with customers, partners, prospects, vendors and internal teams;
• Technical proficiency in SaaS and data platforms;
• Strong, executive level customer relationship and communication experience;
• Deep business acumen, financial skills and metric-driven mentality.
  

LOCATION:

India Benefits & Perks

• Maternity and Paternity Leave policy
• Baby bucks: cash allowance to spend on anything for every newborn or child adopted
• Haute Mama: cash allowance to spend on Maternity Wardrobe (only for women employees)
• 18 days paid time off + 10 holidays + 12 medical leaves
• Sodexo Meal Pass
• Health and Wellness Benefit
• One-time Technology Benefit towards the purchase of a tablet or smartwatch
• Corporate National Pension Scheme
• Employee Assistance Programme (EAP)
  

Domo is an equal opportunity employer.