Lead Engineer

About Chubb

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com .

About Chubb India

At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. With a team of over 2500 talented professionals, we foster a startup mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.

Position Details:

• Job Title : Technical lead
• Function/Department : Technology
• Location : Hyderabad
• Employment Type : Full-time
• Role Overview

Key Responsibilities:

• Investigation and diagnosis of incidents and problems relating to Red Hat (RHEL) and SUSE (SLES) Server Operating System stacks.
• Participate in a follow the sun operational model supporting and maintaining the Linux Server environment for North and Latin America systems (expanding globally throughout the year).
• Work closely with network, security, development, application and support teams in the implementation of infrastructure components that support emerging technologies and applications.
• Provide training and mentorship to junior team members. Train team members in best practices and act as subject matter expert and escalation contact for infrastructure related issues.
• Automate operational, monitoring, and integrity verification processes (e.g., runbooks) for hardware, server, and system resources and processes.
• Proactively ensure the highest levels of systems and infrastructure availability. Perform daily system monitoring, verifying the integrity and availability of systems and key processes, reviewing system and application logs.
• Create and maintain system documentation for Linux infrastructure technologies, including installation, configuration, and appropriate troubleshooting steps.
• Collaborating with other technology leads and support teams to ensure integrated end-to-end availability, reliability, and performance.
• Improve existing processes through automation solutions to recurring problems and enhancements to existing solutions or documentation.
• Provides on-call and after-hours support to address incidents, maintain infrastructure and support operational efforts.