Key Account Manager

Key Account Manager (KAM)

Job Title:

Department:

Reporting To:

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🏢 About AirBrick Infra

AirBrick Infra is a tech-enabled commercial design & build firm specializing in office spaces, coworking hubs, and F&B interiors. We blend creativity, strategy, and AI-powered planning to deliver high-performance, future-ready environments.

🎯 Role Overview:

Key Account Manager

🛠 Key Responsibilities:

Client Acquisition & Lead Conversion

Identify and pursue potential corporate clients through outbound strategies, networking, referrals, and industry events.

Deliver tailored presentations and pitches to decision-makers showcasing AirBrick’s value proposition.

Client Relationship Management

Build and nurture strong, long-term relationships with key accounts – founders, facility heads, IPC partners, and procurement leads.

Serve as the single point of contact for key accounts from onboarding to project closure and after-sales engagement.

Project Coordination & Internal Collaboration

Liaise with design, project execution, and procurement teams to ensure smooth delivery timelines and client expectations are met.

Track project milestones, billing stages, and approvals to ensure client satisfaction.

Revenue Maximization & Growth

Drive upselling and repeat business by identifying client needs for future expansion or redesign.

Proactively engage clients on additional scope and value-added services such as furniture, branding, or tech integrations.

Account Monitoring & Reporting

Track key account performance, collect client feedback, and ensure timely invoicing and collections in coordination with Finance.

Maintain CRM records, reports, and dashboards for all accounts under management.

Partner Enablement & Onboarding

Educate clients on the AirBrick process, timelines, tools, and design development cycles.

Ensure seamless onboarding experience and compliance with company processes and standards.

Strategic Thinking & Market Insights

Monitor market trends in commercial design and fit-outs.

Share insights with internal teams to improve offerings and align with client expectations.

📚 Qualifications & Skills:

• Education:

  Any Graduate (B.Arch, BBA, MBA preferred) or any Management Degree

• Experience:

  2–5 years in B2B sales, key account management, or client servicing – preferably in Interior Design, Construction, Real Estate, or Facility Management

• Skills:

• Strong communication skills, relationship-building, and well-presentative.
• Confident in C-level stakeholder interaction
• Proven ability to manage sales cycles and convert leads
• Familiarity with CRM systems and Microsoft Office/Excel
• Team player with a client-first approach

📞 To Apply:

anushka.s@airbrickinfra.com

OR

Apply Now

📱 Contact: +91 79822 49512