Posted:4 days ago|
Platform:
On-site
Full Time
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•Reports to the Global Infrastructure & Project Director
•Interacts with the departments: Engineering, Professional Services, Product , Support , CS and MIS teams
• Monitor the availability, performance, and health of infrastructure systems using tools such as Zabbix and Grafana.
• Identify and resolve infrastructure issues proactively to ensure stability and minimize downtime.
• Prepare and deliver regular reports on system status, backup results, incidents, and overall infrastructure performance.
• Manage tickets received, including user requests, infrastructure modifications, deployments, and critical incidents.
• Support infrastructure services across GCP, VMware, Linux, Windows, and NetApp storage.
• Maintain reliable backup and disaster recovery operations.
• Automate recurring infrastructure tasks and deployments through scripting (PowerShell) and Infrastructure as Code tools (Terraform).
• Deploy, configure, and maintain Kubernetes clusters and containerized workloads.
• Participate in MIS-driven projects aimed at improving, modernizing, and securing the infrastructure.
• Keep technical documentation up to date and aligned with operational changes and best practices.
• Cloud Platforms: Google Cloud Platform (GCP)
• Operating Systems: Microsoft Windows Server, Linux
• Containerization & Orchestration: Kubernetes (administration, deployment, monitoring)
• Virtualization: VMware (vSphere/ESXi)
• Storage: NetApp solutions
• Backup & Recovery: Veeam Backup & Replication
• Monitoring Tools: Zabbix, Grafana
o Terraform (Infrastructure as Code)
o PowerShell scripting (Windows automation)
o SCCM (System Center Configuration Manager)
o JIRA (ticketing and project tracking)
• Meticulous attention to detail and commitment to producing high-quality, maintainable solutions or code.
• Excellent English communication skills, both verbal and written.
• Proactive problem-solver with a continuous improvement mindset.
• Ability to confidently work with mission-critical production systems.
• Agile
• Curious
• Available for work
• Ability to analyze
• Relational quality
• Ability to grasp / increase competence on new technical or functional projects
• Written and oral communication
Education / Experience
• Engineering school or Master in Engineering
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