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Infra Operations Manager

0 years

0 Lacs

Mumbai Maharashtra India

Posted:1 day ago| Platform: Linkedin logo

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Skills Required

linux aix websphere storage backup design planning software virtualization server network security support escalation analysis risk management maintenance resolve restoration training analyze itil communication drive documentation tracking leadership data reporting inventory

Work Mode

On-site

Job Type

Full Time

Job Description

  • Must have detailed understanding of Managed Services Business Model
  • Must have experience in Managing environment like, Linux, AIX, Websphere, Weblogic , Storage & Backup Admin,etc., roles.
  • Must have expertise to perform Disaster Recovery Design Planning, HA Design Planning
  • Must have expertise in to manage technical staff and Infra Hardware and Software equipment’s related to Cloud, Virtualization, Server, Network, Security, Databases etc.
  • Must have effective abilities to maintain strong relation CIO, Vendors, Security and Other Support Teams
  • Must have expertise handling technical escalation, technical analysis, Risk Management, Issue Management
  • Must have expertise to plan/review/approve and deploy system-wide changes to reduce interruptions and server downtime.
  • Must have expertise in planning/review/approve maintenance tasks to reduce interruptions and server crashes.
  • Must have expertise to resolve escalated issues, Major incidents, Priority activities with good problem-solving abilities.
  • Must have expertise to review error logs and user-reported errors and identify stable and reliable solutions
  • Must have expertise to perform system capacity planning to reduce interruptions and server crashes
  • Must have expertise to perform system backups and restoration according to company or industry standards
  • Must have expertise to perform system security by noticing faults and vulnerabilities within the server’s architecture.
  • Must have expertise to conduct training and perform interviews to hire candidates of domain skills.
  • Must have expertise to analyze issues and good problem-solving abilities to avoid repeated failures.
  • Must have knowledge on ITIL process like Incident Management, Change Management, Business Continuity Planning, Information Security process.
  • Must have good communication abilities to drive teams on effective problem management, Change Management
  • Must have documentation capabilities to provide RCA, Tracking of Open Issues, Risk
  • Must have documentation capabilities SOP, Knowledge Articles required in providing technical support and guidance to users.
  • Must have effective communication skills to present and also discuss issues with Vendors and Customers.
  • Must have leadership skills to guide and drive the team to achieve goals as part project requirements.
  • Must be self-motivated and have abilities to work in 24*7 Data Center environment.
  • Must have effective knowledge to prepare and understand LLD, HLD Documentation
  • Must have abilities in identifying, tracking and reporting Incident, Requests, Changes, Hardware Inventory, Risks, Issues

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