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Information Technology Manager

Information Technology Manager

Infocareer

0 years

0 Lacs

Chennai Tamil Nadu India

Posted:10 hours ago| Platform:

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Skills Required

technology sharepoint onedrive azure flow retention mfa security automation reports powershell design power automate audit compliance score support ip networking dhcp subnetting solarwinds content onboarding offboarding documentation scripting network configuration freshdesk monitoring communication service management leadership strategy certifications

Work Mode

On-site

Job Type

Full Time

Job Description

Office 365 Administrator &

Location: Chennai

Job

Lead and manage Microsoft 365 environment: Exchange Online, SharePoint Online, Teams, OneDrive, Microsoft Entra ID (Azure AD)
Troubleshoot mail flow, user issues, groups, and retention policies
Implement and manage Conditional Access, MFA, and Defender security settings
Create and maintain automation scripts and reports using PowerShell
Design and manage Power Automate workflows for business operations
Ensure DLP, sensitivity labels, audit logs, and compliance measures are enforced
Monitor and optimize Microsoft Secure Score and threat protection
Support IP networking issues (DNS, DHCP, subnetting, VLANs)
Maintain enterprise Wi-Fi infrastructure and monitor systems via PRTG/SolarWinds
Provide L2/L3 support for end users and Microsoft 365-related incidents
Create SOPs, knowledge base content, and user onboarding/offboarding documentation

Technical Requirements:

Microsoft 365 ecosystem: Exchange Online, SharePoint, OneDrive, Teams
Microsoft Entra ID (Azure AD), Intune, Microsoft Purview
Microsoft Defender for Office 365
PowerShell scripting, Power Automate
Network protocols and configuration: DNS, DHCP, VLANs, IP addressing
Ticketing & ITSM tools: Freshdesk, Zoho Desk, SysAid
Monitoring systems: PRTG, SolarWinds
Knowledge of ISMS and ISO 27001 standards

Communication Requirement:

Excellent written and verbal communication in English
Proficiency in Hindi for verbal communication is an added advantage
Ability to train users and document IT processes clearly

Leadership/

Lead IT initiatives and oversee M365 service operations
Mentor junior team members and coordinate with cross-functional teams
Manage IT incidents, service requests, and project rollouts
Ensure timely execution of change and problem management procedures
Collaborate with leadership to support IT strategy

Preferred Certifications:

MS-102: Microsoft 365 Administrator
AZ-104: Azure Administrator Associate
ITIL Foundation
CCNA / CompTIA Network+

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