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Hansa Research Group logo

Information Technology Executive

5 years

0 Lacs

Kolkata West Bengal India

Posted:4 days ago| Platform: Linkedin logo

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Skills Required

technology support resolve installation troubleshooting word excel powerpoint onedrive software server linux antivirus data firewall security backup management audits certifications cisco communication

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:


IT Support and Troubleshooting:

  • Manage and resolve issues related to desktops, laptops, printers, and networks.
  • OS installation, troubleshooting of Outlook, Office 365 (Word, Excel, PowerPoint, Teams, OneDrive), and other software applications.
  • Installation and troubleshooting of server OS and Linux (optional).
  • Antivirus installation, system cleaning, and data backup.
  • Monitor and update server, firewall, and security logs, and generate reports.
  • Backup management for servers and local users.


Vendor and Asset Management:

  • Coordinate with vendors for deliveries and installations.
  • Manage IT equipment assets.
  • Maintain internal and external SLAs.
  • Assist in IT audits and ensure IT compliance.
  • Create and maintain Infosec documentation.


Qualifications:

  • Graduate in IT or any field with certifications (Microsoft, Cisco, ITIL).
  • Minimum of 5 years of relevant experience.
  • Strong communication skills.

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