Information Technology Coordinator

IT Coordinator

Experience-1 to 2 years experienced

1 to 2 years of experience in coordination, logistics, or IT support functions, preferably in a global or multi-location environment.

• Strong stakeholder management skills with the ability to engage and communicate effectively across different teams and cultures.

• Excellent verbal and written communication skills in English.

• Strong organizational and multitasking skills with attention to detail.

• Proficiency with productivity and tracking tools (e.g., Excel, ServiceNow, asset management systems).

• Experience working in a structured, SLA-driven environment is a plus.

RESPONSIBILITIES

• Ensure successful distribution of laptops to new employees across multiple global office locations.

• Monitor offboarding processes to ensure the timely and secure return of laptops.

• Coordinate laptop replacement activities in case of hardware failure or device issues.

• Cross-functional Collaboration

• Liaise with IT build teams in various office locations to track laptop builds, imaging, and dispatch.

• Work closely with the procurement department to maintain optimal inventory levels of laptop stock across locations.

• Reporting

• Maintain accurate records of distribution, returns, and replacements using internal systems and tools.

• Escalate delays or issues to relevant stakeholders and ensure prompt resolution.

• Stakeholder Management

• Act as the primary point of contact between IT build teams, procurement, HR onboarding/offboarding teams, and end-users.

• Provide timely updates and reports to management and stakeholders on laptop distribution status and inventory levels.

• Recommend process improvements to enhance the efficiency and reliability of the laptop distribution cycle.

• Contribute to the development and documentation of standard operating procedures (SOPs).

Notice-Immediate

Interview-Virtual.

Mode of work-all 5 days WFO.