Information Technology Coordinator

IT Coordinator for our client

Key Responsibilities:

• Oversee daily IT operations and provide user support across the factory and office environments. • Ensure uptime of key manufacturing software, ERPs, and automation systems. • Troubleshoot hardware, software, printer, and network issues in a timely manner. • Coordinate with external vendors for IT support, AMC services, and procurement. • Maintain asset inventory for all IT hardware and licenses. • Manage email setups, shared folders, and user access across departments. • Support integration of IT with production machines, PLCs, or IoT devices (if applicable). • Implement and maintain basic cybersecurity and data backup protocols. • Liaise with senior management to identify IT needs and propose upgrades or improvements.

Key Requirements:

• Bachelors degree in IT, Computer Science, or a related field. • 3–5 years of experience in IT support/coordination roles, preferably in manufacturing or industrial environments. • Strong knowledge of Windows OS, basic networking (LAN/Wi-Fi), and IT security fundamentals. • Hands-on experience with printers, biometric systems, CCTV, and local servers. • Familiarity with ERPs, industrial software, or automation systems is a plus. • Good communication and coordination skills. • Ability to work independently and manage time effectively.

Nice to Have:

• Experience supporting Tally ERP, SAP B1, or similar platforms. • Knowledge of industrial IoT or factory automation systems. • Certifications: CCNA, CompTIA A+, or similar (optional but preferred).

Reporting To:

IT Manager / Plant Head / Director