AS400 Developer (Minimum 8 Yrs Experience Hands on Sr Developer NOT Production Support resources) Location: PAN India Work Mode: Hybrid Notice Period: Immediate to 15 days Experience: Min 6+ Yrs to 12 Yrs Max Employment Type: Contractor Job Description: Experience creating, building, and maintaining different libraries in an AS/400 environment . Excellent understanding of Database, DDS, sub files, RPG III or later & RPGLE programming concepts. Excellent understanding of CL & OS/400 commands. In-depth knowledge of SQL/400 and other AS/400 utilities. Role & responsibilities

Role & responsibilities Identifying suitable tasks and processes for automation, such as for routine tasks. Ticketing tool data is analyzed to identify the best use cases for automation, calculate the benefits, measure the performance upon implementation and improve. Intelligent ticket routing: Automates routing of tickets to the respective tier based on predefined criteria like issue description, user category, severity, etc. Similarly, tickets are escalated automatically if they meet criteria like prolonged resolution time to assign to higher support tiers. Self-help portals, chatbots and virtual assistance: Implementing self-service portals, KB documents and FAQs for users to find solutions to common issues. This will act as ticket deflection, reducing the number of tickets created and giving support personnel more time to work on genuine issues that need attention. Efficient monitoring system/event management: Monitoring tools are configured with automation triggers to gather more details of an incident, like health checks, and document them in the ticket. This reduces the time technicians need to gather the details and results in faster resolution. Metrics & KPIs/CSI: This includes defining and tracking KPI related to SOP/automation effectiveness, using performance data to identify more SOPs/automation opportunities, refining existing SOPs/workflows and optimizing resource allocation across support tiers. Training and support for all tiers: Skills development is central as more mundane tasks get documented into SOPs or automated into workflows. IT support teams need additional training programs to enhance their proficiency in handling more complex tasks and using automation tools to their full potential.

Job Description: Minimum 6 years of direct experience as a ServiceNow Application Developer Experience developing, configuring, and customizing the ServiceNow platform to meet business requirements Working knowledge of the process for developing and supporting custom applications Experience with Service Portals, UI Builders, Workspaces, Playbooks, UI Component Development Hands-on experience with ServiceNow App Engine, Studio, Scripting, Workflows, UI Builder, Workspaces, and Integration Hub Experience with any of the modern UI frameworks like Angular, React JS Strong experience with JavaScript Ability to write clean, efficient, and maintainable code Flexible and adaptable, with the ability to learn new concepts quickly Proven ability to work effectively in a team environment with aggressive deadlines and multiple priorities, as well as independently with minimal supervision Excellent written and verbal communication skills.

Job Description-Experience-4-8 Years Certification is mandate.Apex experience is required. Expert Salesforce developer with 4 to 8 years of experience and helps the architects in solutions related to tech initiatives/sponsor features. Develops and communicates objectives and priorities to meet the organization's plan and results requirements. Requirement • Expertise in Salesforce technology and system architecture including Health Domain management • Good understanding of Salesforce Service Cloud/ Community Cloud/Sales Cloud/ Health Cloud • Experience in Javascript Programming, HTML and CSS • Good understanding of API integration methodology (Rest and SOAP API knowledge is a must, Mulesoft knowledge is a plus) • Ability to communicate clearly with stakeholders and present ideas in user-friendly language • Proven analytical and problem-solving abilities • Capability and knowledge to lead and mentor the team in designing and review of code and guide and encourage the team to follow best practices. • Good understanding of Salesforce deployment tools • Salesforce.com Certification/Architecture certification is a plus Essential Functions • Manages team of professional-level engineers and ensures that a consistent design, deployment, and maintenance process is followed for all sites and systems. • Develops and communicates objectives and priorities to meet the organization's plan and results requirements. • Establishes organization-wide budgets, policies and practices with significant impact on area operations. • Influences decision-making at the management and executive level. • Experience with all aspects of the system implementation process of system design, configuration, customization, integration, testing and support. • In depth experience using Agile, Scrum and iterative development practices Qualifications • Bachelor's Degree Computer Science, a related field, or equivalent experience • Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance. • Analyze user needs and software requirements to determine feasibility of design within time and cost constraints. • Coordinate software system installation and monitor equipment functioning to ensure specifications are met. • Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design. • Analyze information to determine, recommend, and plan computer specifications and layouts, and peripheral equipment modifications. • Obtain and evaluate information on factors such as reporting formats required, costs, and security needs to determine hardware configuration. Skills: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Basic ability to work independently and manage ones time. • Basic knowledge of computer hardware and software. • Basic knowledge of design techniques and principles involved in production of drawings and models. • Basic knowledge of niche computer software, such as Scala, Spark, etc..