Head of Operations/Plant Head

30 years

0 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Job Information

    Date Opened

    04/07/2025

    Job Type

    Full time

    Industry

    Engineering

    City

    Noida

    Province

    Uttar Pradesh

    Country

    India

    Postal Code

    201301

Job Description

CRA is an engineering company with over 30 years of experience delivering custom-engineered systems to the Energy and Defence sectors. We design and manufacture robust, high-performance solutions including combustion systems, biogas processing packages, gas flaring systems, and defence-grade weapon handling equipment.


Everything we build is manufactured in-house — from mechanical fabrication to assembly and testing — enabling us to serve some of the most demanding industrial and military applications worldwide.


Our manufacturing operations span two units in the NCR region and are supported by in-house design, engineering, QA, and procurement teams. We are now strengthening our operational leadership as we prepare for ERP implementation, ISO 9001 & AS9100D certification, and long-term scale.


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The Role

We are hiring a Head of Operations to lead and professionalize all aspects of execution across our two manufacturing facilities. This is a hands-on role that includes responsibility for production, planning, stores, procurement follow-up, quality, maintenance, facility management, vendor coordination, fire safety, ERP rollout, ISO/QMS implementation, and continuous improvement initiatives.


This is a high-ownership role for someone who thrives on building systems, managing teams, and delivering complex industrial projects on time and to quality.


1. Production & Execution


  • Oversee production across fabrication, machining (24/7), assembly, and testing


  • Ensure project-wise execution against daily, weekly, and monthly plans


  • Supervise shift-wise teams and maintain production discipline


  • Chair Daily Production Reviews (DPRs) and ensure data-led decision-making


2. Planning & Coordination


  • Create and monitor production plans linked to project requirements


  • Balance loads between both units based on priority and capacity


  • Coordinate with Design, Procurement, and QA for material and drawing readiness


3. Stores & Procurement


  • Ensure discipline in GRN, binning, MRS, and inventory traceability


  • Minimise stock-outs, over-issuance, and material misplacement


  • Follow up with procurement to ensure timely availability of critical items


4. Maintenance & Facilities


  • Lead preventive and breakdown maintenance across all plant equipment


  • Maintain spares logs, AMC schedules, and uptime records


  • Oversee infrastructure and facility upkeep — compressed air, power, cranes, etc.


5. Quality & Safety


  • Supervise in-process and final inspection routines


  • Ensure closure of NCRs, CAPAs, and traceability documentation


  • Drive fire safety preparedness and EHS compliance across both units


6. Vendor Management


  • Coordinate with third-party vendors for coating, packaging, or outsourced items


  • Align vendor lead times with CRA’s delivery schedules


  • Address delivery delays and external rejections


7. ERP Implementation


  • Serve as the operations lead for ERP rollout across both units


  • Map processes across production, QA, stores, and maintenance


  • Train teams and drive post-go-live adoption of ERP tools


8. QMS & Certification


  • Lead ISO 9001 implementation and readiness for AS9100D certification


  • Define and standardise SOPs, inspection checklists, and control plans


  • Manage internal audits, quality records, and certification timelines


9. Continuous Improvement (Kaizen, 5S, Lean)


  • Deploy 5S and visual management across shopfloor, stores, and utilities


  • Facilitate Kaizen projects to eliminate recurring issues


  • Use lean tools (takt time, line balancing, root cause analysis) to improve throughput


  • Promote team-led problem solving and bottom-up suggestions


10. People & Leadership


  • Manage team across Production, Planning, Stores, QA, Maintenance, Admin


  • Build a culture of ownership, daily performance, and structured reporting


  • Mentor supervisors and junior managers; resolve inter-departmental issues


  • Drive staffing discipline, team morale, and operational stability


Requirements

Education


  • B.E. / B.Tech in Mechanical / Production / Industrial Engineering


  • Certifications in QMS, Lean, Six Sigma, or ISO preferred


Experience


  • 10–15 years in manufacturing operations, with 3+ years in senior operations leadership


  • Must have experience in fabrication, machining, assembly-based industries


  • Hands-on exposure to ERP and QMS implementation


  • Experience with custom-engineered, project-based manufacturing preferred


Skills


  • Strong execution mindset, team leadership, and cross-functional coordination


  • Proven ability to build systems, enforce discipline, and manage change


  • Fluency in Excel, Google Sheets, ERP systems, and production tracking


Benefits

  • Competitive compensation package with performance-based incentives
  • Generous leave policy and flexible work arrangements
  • Comprehensive group medical insurance covering you and your family
  • Professional development opportunities and a dedicated training budget
  • Regular performance reviews with clear advancement criteria
  • Exposure to industry leaders and cutting-edge projects
  • Collaborative and innovative work environment
  • Opportunity to work on meaningful projects in critical sectors
  • Recognition programs for exceptional contributions
  • Team events and activities to foster a strong company culture

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