Job
Description
Tesco India • Bengaluru, Karnataka, India • Hybrid • Full-Time • Permanent • Apply by 30-Jun-2025 About the role I am responsible for service delivery of Customer to Cash, Integrated help desk function which includes CIC, AR & Tender and query management. I define & implement C2C, IHD vision. What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Annual Bonus - Opportunity to earn additional bonus, distributed as 2/3rd in compensation and 1/3rd in shares. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Heading a team comprising of Commercial Income validation, Billing, Credit Management & Collections, Cash Applications & Tender Ops, Supplier and query management, reconciliation to best in class performance benchmarks and partner experience. Controls and broader Accounting knowledge Heading a team of Integrated help desk who manages query management of GSNFR and GFR, Supplier reconciliation, Duty to report-this includes external critical regulatory reporting on payment practices. Responsible for Continuous Improvement & Digitalization. Willing to adapt new technology, ways of working - Strive to make positive impact on Tesco's Big 6 - improve operating cash flow & deliver profits. Highlight credit risks, maintain financial integrity - Lead innovative thinking to improve vendor & store colleagues experience. Delighting stakeholders with insightful reporting, eliminating queries/re-work & simplifying ways of working - Support implementation of long term vision for processes, product and data governance- Overall accountability for compliance, reporting (including ICFR/SOX), resolving internal and external audit observations. Following our Business Code of Conduct and always acting with integrity & due diligence You will need Finance professional with 15 + years work experience Managing budgets Accounts Receivables/Store Ops management preferred to achieve best in class results Query Management experience Significant experience in leading a team Big Picture Thinking - Expert : Communication - Expert Decision Making - Expert; :Trust & Integrity - Expert Influence&Negotiation Skilled: Enabling Others -Expert Analysis & Insight - Expert Commercial awareness: Skilled Control & Compliance: Expert Financial processing: Expert About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation
