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Estuate - Associate Director - IT Infrastructure

10 years

0 Lacs

Hyderabad Telangana India

Posted:6 days ago| Platform: Linkedin logo

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Skills Required

networks storage drive automation efficiency aws azure gcp management backup security engineering support deployment optimization nexthink reports linux virtualization vmware dhcp monitoring solarwinds nagios ansible chef puppet powershell servicenow database oracle sql technology software leadership itil service communication certifications agile

Work Mode

On-site

Job Type

Full Time

Job Description

Job Location:

Hyderabad.

Job Type:

Full Time.

Work Timing:

US EST Time Zone.

Work Mode:

Hybrid.
  • Lead global IT infrastructure operations across 80+ sites, ensuring 99.99% availability.
  • Manage and mentor a high-performing team of infrastructure engineers and specialists.
  • Oversee core infrastructure components including servers, networks, firewalls, storage, and cloud platforms.
  • Drive operational excellence, automation, and process efficiency in a 24/7 environment.
  • Manage cloud operations (AWS, Azure, or GCP), optimizing performance, cost, and compliance.
  • Ensure effective incident management, change control, backup, and disaster recovery processes.
  • Collaborate with Security, Engineering, Application, and Capacity teams to support enterprise goals.
  • Lead the deployment and optimization of end-user experience tools (e.g., JAMF, SCCM, Intune, Nexthink, Moveworks).
  • Deliver dashboards and strategic reports on infrastructure health, support KPIs, and user experience.
  • Communicate clearly with both technical and non-technical stakeholders; contribute to IT roadmaps.

Skills & Requirements.

Technical Expertise :

  • Strong background in managing infrastructure technologies: Windows/Linux servers, virtualization (VMware/NSX), firewalls, DNS/DHCP, and enterprise networking.
  • Proven experience with cloud platforms: AWS, Azure, or GCP (deep expertise in at least one).
  • Knowledge of enterprise storage solutions (SAN/NAS), backup technologies, and disaster recovery strategies.
  • Hands-on experience with monitoring and alerting tools such as SolarWinds, SCOM, Nagios, and CloudWatch.
  • Proficient in automation tools (Ansible, Chef, Puppet, PowerShell, Python).
  • Familiarity with ITSM platforms (e.g., ServiceNow) and alert integrations.
  • Exposure to database systems: Oracle, MS SQL, MySQL.
  • Experience managing end-user technology platforms and lifecycle for hardware and software across the enterprise.

Leadership & Operations

  • 10+ years in IT infrastructure roles, with 5+ years in a leadership position managing global/offshore teams.
  • Strong understanding of ITIL best practices and enterprise service management.
  • Proven ability to lead large-scale infrastructure initiatives and drive incident/problem resolution.
  • Experience in vendor management, budget oversight, and cross-functional collaboration.
  • Strong analytical and problem-solving skills; capable of presenting insights to senior leadership.
  • Excellent communication and interpersonal skills; ability to lead in high-pressure environments.

Education & Certifications

  • Bachelors degree in Computer Science, Information Technology, or related field (Masters preferred).
  • Preferred certifications: ITIL, AWS/Azure/GCP, Agile, or DevOps.
(ref:hirist.tech)

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