Engineering Manager

Job Responsibilities:

• Leadership in managing technical teams.
• Proficiency in Node.js, Java, or a comparable programming language.
• Experience in leading the development and operational maintenance of highly scalable, distributed systems, microservices, relational databases like MySQL, as well as in building sophisticated RESTful web services.
• Proven track record in the design, development, and support of enterprise-level, mission critical systems that directly affect users.
• Outstanding cross-functional collaboration skills, possessing a proven track record of aligning team efforts towards shared objectives and promoting team cohesion.
• Effective conflict management skills, demonstrating the ability to navigate and resolve disputes thoughtfully and constructively.
• In-depth familiarity with engineering procedures and best practices across all stages of the software development lifecycle.
• Exceptional written and verbal communication abilities, exhibiting confidence in documenting and presenting design processes and decisions. Actively engages in design reviews.
• A history of mentoring and growing engineers to success.

Qualifications:

• Bachelor's degree in computer science, Engineering, or a related field.
• 10 to 12 years of experience in software development and architecture.
• 2+ years of experience as engineering manager, including fostering a team wellbeing and professional growth.

Required Skills:

• Understanding of frameworks like Next.js, Nest.js, PHP, Laravel.
• Experience with cloud platforms like AWS, Azure, or Google Cloud.
• Knowledge of SAST (e.g., SonarQube, Snyk etc), DAST (e.g., Checkmarks etc) is good to have.
• Any SQL/NoSQL database champion.

ABOUT ACEFONE

Acefone (formerly Servetel), is a part of RTDS group (founded in 2010). The company focuses on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including:

• Interactions Hub:

  A unified communication platform to host cross-channel customer engagement on a single platform.

• Contact Center Studio:

  A powerful dialer to enhance calling experience between business and customers while boosting agent productivity.

• API Connect:

  A unique communication API suite to assist communication needs for mobile and web applications.

• Campaigns:

  Mass outreach product to connect with last audience in an efficient and productive manner.

These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer journey.

Headquartered in Gurgaon, we are trusted by 5000+ global businesses and bring seamless communication with industry-leading integrations to ensure an efficient, yet effective CX. Our ISO 27001 certification vouch for our top-notch security and a 99.95% uptime guarantee.

Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands.

Mission:

Vision

Values that drive us:

• Collaboration - "Together We Achieve More"
• Integrity - "Upright, all the time"
• Striving for Excellence - "Brilliance is Basic Benchmark"
• Customer Centricity - "Partner in success"
• We Care - "Nurturing a Better Tomorrow"

CONTACT INFORMATION

Website: