7659 Enablement Jobs - Page 11

Job requisition ID :: 86438 Date: Jul 21, 2025 Location: Coimbatore Designation: Senior Analyst Entity: Deloitte South Asia LLP Human Capital Operate Change Management Operate | Change | Senior Analyst What impact will you make? At Deloitte, your work will help clients navigate transformation by enabling the people side of change. As part of the Change Management Operate team, you will deliver and manage change interventions that promote adoption, build readiness, and drive sustained engagement. You will support and guide large-scale change execution activities across strategic programs for global clients. The Team & Growth Opportunities Deloitte’s Change Management Operate team helps clients manage complex transformations by applying structured change methodologies, stakeholder engagement strategies, and scalable delivery practices. We collaborate across functions to deliver high-impact change outcomes through execution-focused support. Our professional development model ensures you receive continuous mentorship and skill-building opportunities while contributing to programs that make a difference. Learn more about Human Capital Practice. Explore Deloitte University, The Leadership Centre. Work you’ll do. As a Senior Analyst, you will: Lead and execute client engagement activities across a wide range of deliverables including but not limited to change communications, stakeholder engagement programs and change assessments. Collaborate with client teams and internal stakeholders to build and maintain stakeholder maps, change impact logs, and adoption dashboards. Drive change readiness activities by rolling out surveys, focus groups, interviews, and collating and analysing data to inform targeted interventions. Assigns tasks to junior team members where relevant and provide ongoing support to deliver key engagement deliverables such as client presentations, readiness assessment reports, status reports, and workplan execution trackers. Design and support the rollout of communications and learning campaigns, including newsletters, FAQs, learning guides, and digital collateral, tailored to different stakeholder personas across geographies. Maintain structured documentation across change interventions, ensuring audit-readiness, version control, and stakeholder approvals. Support reporting and tracking of change KPIs (e.g., adoption, sentiment, training completion) using available data and visualization tools. Demonstrate understanding and ability to apply structured change methodologies (e.g., Prosci ADKAR, Agile CM) in client or internal engagements. Mentor junior team members by providing guidance on assignment onboarding, reviewing deliverables, and ensuring quality control — playing a pivotal role in maintaining delivery standards, accelerating team learning, and building a culture of excellence. Work closely with client-facing leads and engagement managers to ensure timely and quality execution of change activities. Skills Required: Must Have: Bachelor’s Degree in any discipline (e.g., Engineering, Science, Arts, Business, HR, Psychology, Organizational Behaviour, Mass Communication, Journalism, English or related fields). 3–5 years of experience in relevant fields such change management, transformation programs, organizational development, [SA1] or adjacent areas such as HR business partnering, talent management, employee engagement, performance enablement or capability building. Strong communication skills, stakeholder management experience, and understanding of change enablement principles. Proven experience in preparing high-quality deliverables including decks, trackers, and reports. Excellent proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook, SharePoint). Good to Have: Prosci ADKAR or similar change certification. Experience working on large-scale ERP/digital transformations (e.g., SAP, Workday, Oracle). Exposure to visualization tools (Power BI, Tableau), survey tools (Forms, Qualtrics), or collaboration platforms (Miro, MS Teams). Experience in working with global clients and cross-functional teams. Technical Skills Proficiency in MS Office Suite (PowerPoint, Excel, Word, Outlook, SharePoint) is a must. Familiarity with project management and collaboration tools (MS Teams, Smartsheet, Asana, JIRA). Working knowledge of survey and data collection tools (MS Forms, SurveyMonkey, Qualtrics). Ability to interpret data and create insights using tools like Excel, Power BI, or Tableau. Exposure to digital design tools (Canva, Adobe Creative Cloud) and virtual whiteboarding platforms (Miro, MURAL) is a plus. Understanding of Learning Management Systems (LMS) or content delivery platforms is desirable. Your role as a leader At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. Builds own understanding of our purpose and values; explores opportunities for impact. Actively focuses on developing effective communication and relationship-building skills. Understands expectations and demonstrates personal accountability for keeping performance on track. Understands how their daily work contributes to the priorities of the team and the business. Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our purpose Deloitte is led by a purpose: To make an impact that matters . Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world.

Job requisition ID :: 86439 Date: Jul 21, 2025 Location: Coimbatore Designation: Senior Analyst Entity: Deloitte South Asia LLP Human Capital Operate Change Management Operate | Learning | Senior Analyst What impact will you make? At Deloitte, your work will help clients navigate organizational change by supporting impactful learning solutions. As part of the Organizational Change Management Operate team, you will contribute to building high-quality training content that supports organizations through business transformation. You will work alongside experienced colleagues to apply instructional design practices, assist in content creation, and grow your expertise in change enablement and digital learning. The Team & Growth Opportunities Deloitte’s Learning Operate team designs and implements tailored learning experiences to support clients in their transformation journeys. We apply industry-leading instructional design methodologies and leverage technology to develop scalable and engaging learning programs. At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. Learn more about Human Capital Practice. Explore Deloitte University, The Leadership Centre. Work you’ll do. As a Senior Analyst, you will: Work with consulting teams and client SMEs (i.e., Advisory teams and Subject Matter Experts in Business or Technology) to identify learning needs and create design requirements. Manage assigned training modules, including planning, version control, stakeholder reviews, and quality assurance. Assist in planning training sessions, review and update learning materials as part of project management and quality assurance efforts. Design and develop learning solutions using instructional design models (e.g., ADDIE) and adult learning principles, such as e-learning modules, facilitator-led sessions, simulations, and performance support tools. Use authoring tools (e.g., Articulate, Captivate, Enable Now, WalkMe) to create engaging and interactive learning content. Collaborate with the visual design team to create visually engaging learning experiences that align with branding and learning outcomes. Conduct peer reviews and ensure learning materials meet quality and brand standards. Support learning lifecycle activities from analysis and design through development, testing, and deployment. Use learner feedback and analytics to improve learning materials. Oversee surveys, provide insights, and identify opportunities for improvement as part of survey management and continuous improvement. Mentor junior team members by reviewing and proofreading their work to ensure quality and accuracy, and by supporting their overall development. Actively contribute to team retrospectives, delivery best practices, and internal capability building (e.g., templates, playbooks, asset libraries). Skills Required: Must Have: Bachelor’s Degree in Arts or Science. 3 to 5 years of professional work experience. Prior exposure and/or experience in instructional design or L&D. Excellent communication and written language skills. Impeccable attention to detail, organizational skills, and the ability to multi-task. Good to Have: Bachelor’s / Master’s / PGDM in Business Administration. Exposure to organizational change management, digital transformation, or organizational transformation. Technical Skills Proficiency in MS Office (Outlook, Excel, Word, PowerPoint) is a must. Proficiency in one or more authoring tools (Articulate, Captivate, Enable Now, etc.). Familiarity with graphic design or video editing tools, or motion graphics tools (e.g., Adobe Suite, Vyond) is preferred. Experience with e-learning tools and Learning Management Systems (LMS) is preferred. Experience using survey platforms such as Microsoft Forms, MS Teams Polls, Qualtrics, or similar tools. Your role as a leader At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. Builds own understanding of our purpose and values; explores opportunities for impact. Actively focuses on developing effective communication and relationship-building skills. Understands expectations and demonstrates personal accountability for keeping performance on track. Understands how their daily work contributes to the priorities of the team and the business. Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our purpose Deloitte is led by a purpose: To make an impact that matters . Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world.

Job Requirements Job Description Job Title – Cluster Manager-Business Banking Business Unit - Retail Banking Function – Business Banking Job Purpose The role entails managing and scaling up the Business banking business network for the assigned branches by creating strategies to achieve growth targets for the branches by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. It includes building up teams, systems, process and culture relevant to the branch network scale. Responsibilities Roles & Responsibilities: Support in achievement of business goals and targets by building a strong business network Understand competitive landscape and market dynamics and provide necessary feedback to product teams Manage a team of branch managers to drive client acquisition, deepening of existing relationships and addressing all needs of customers by providing gamut of banking services Ensure pricing, business process & policies are in organizations best interest Responsible for building networks to sell multiple products, across locations Share knowledge with other regions, clusters branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Conduct regular business reviews with team to ensure strategies are well executed Adhere to high ethical standards, and comply with all regulations/applicable laws Cultivate relationships with individual and corporate customers Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels Develop and implement livelihood advancement and community development initiatives Bring out the best of branch’s personnel by providing training, coaching, development and guidance Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency Collaborate with other branch departments and functions to provide products and service offerings to the customer Managerial & Leadership Responsibilities Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically Attract & retain best-in class talent to meet Bank's rapid growth targets Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction Educational Qualifications Graduate - Any Post Graduate - Optional Experience 12+ years of relevant experience in Business Banking or allied Business

Job Purpose: The Order Processing Coordinator is a primary point-of-contact for Sales Teams, Country Operations Lead, Finance and Logistics. This position is mainly focused on the processing of Sales Order requests from Sales team for various vendors or processing PO requests from the Sales Order team and releasing the PO to various vendors. Responsibilities: To validate supporting document and process Sales/Purchase Order requests based on vendors (line cards) and country's requirement. To ensure required approvals are in place (GTC/ECCN/DPC/Credit Check) Responsible to clear the order requests queue within SLA. Submit PO request upon Purchase Requisition Number generated. Ensure release of completed PO to vendors within SLA. To follow up with vendor on order status and estimated time of arrival Communicate to Logistic team on vendor's delivery requirement. Knowledge, Skills and Experience: 1 to 3 Years of relevant work experience. Bachelor's Degree with Business, IT, Supply Chain Field of Study preferred. Able to execute instructions and to request clarification when needed. Possesses strong data entry skills. Able to perform basic mathematical calculations. Able to recognize and attend to important details with accuracy and efficiency. Able to communicate clearly and convey necessary information. Able to converse and write effectively in English and local language. Able to interact effectively with all levels of management. Possesses strong multi-cultural interpersonal skills. Able to constructively work under stress and pressure when faced with high workloads and deadlines. Able to work independently with minimum supervision. Able to maintain confidentiality of sensitive information. Able to build solid, effective working relationships with others. Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others. Able to quickly learn new systems and technology. Able to use relevant computer system applications at a basic level. Key Skills What's In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don't meet every single requirement? Apply anyway. At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for! We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

Job Title Business Development Executive – AI-Powered Sales & Outreach Location : Noida Sector 7 Job Type : Full-time Department : Sales & Market Expansion About GBA: Gaurav Bhagat Academy is India’s leading sales training and business coaching organization. Founded by Grant Cardone-certified trainer Gaurav Bhagat, GBA empowers corporates, entrepreneurs, and professionals to scale with 10X thinking through bootcamps, corporate trainings, consulting, and online programs. Learn more at www.gauravbhagatacademy.com. Role Summary: We are looking for an energetic, tech-savvy Business Development Executive who thrives on using AI-powered tools for market outreach, CRM upkeep , and client acquisition. You will support the sales team in identifying opportunities, managing leads, and executing smart outreach strategies with measurable results. Key Responsibilities: Business Development & Market Outreach: Identify, target, and qualify prospects through AI-supported platforms (e.g., LinkedIn Sales Navigator, Apollo). Develop and execute outreach campaigns via email, LinkedIn, and calls. Represent GBA’s bootcamps and training offerings to corporate clients, startups, and educational institutions. Maintain and grow a strong sales pipeline with real-time performance tracking. CRM Management: Keep CRM (e.g., Zoho, Salesforce) updated with lead status, follow-ups, and client interactions. Automate lead flows, reminders, and follow-up communications using AI-based systems. Extract and report key CRM metrics for internal sales reviews. AI-Enhanced Execution: Use tools like ChatGPT, Jasper, or Notion AI to generate sales content, presentations, and email sequences. Automate lead scoring, meeting reminders, and data entry tasks. Stay updated with the latest AI trends for sales enablement and client engagement. Skills & Qualifications: Bachelor’s in Business, Marketing, or related field. 1–3 years of experience in B2B sales or business development (experience in training/consulting/edtech is a plus). Proficient with CRM systems and sales outreach tools. Familiarity with AI tools (ChatGPT, Jasper, Notion AI, etc.) for business use. Excellent verbal and written communication skills. Strong organizational and time-management abilities. Bonus if you have: Certification in AI, digital sales, or marketing automation tools. Experience in the learning & development, consulting, or coaching sector. Understanding of Grant Cardone methodologies or GBA frameworks (C.R.I.S.P., 6P Model, etc.) What We Offer: Work in a fast-growing sales coaching academy alongside top brands like Microsoft, TATA AIA, HDFC, and more. Gain exposure to cutting-edge AI applications in sales and training. Dynamic team culture driven by 10X goals and high performance. Performance-based incentives and career advancement opportunities. To Apply : Send your resume and a short note on how you've used AI in sales or outreach to hr@consortiumgifts.com with the subject line: “BD Executive – AI Outreach @ GBA” Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Language: English (Required) Work Location: In person

Establish, maintain, and continuously improving governance frameworks, policies, and best practices in our area. Ensures that projects, programs, and portfolios align and operate with efficiency, transparency, and control. Develop/enhance technology methodology and standard practices, processes and tools with a focus on industry best practices to ensure effective and efficient practice delivery. Develop and deliver standard practices, processes and tools that are consistent and repeatable. Influence the implementation and adoption of methodology and new practices, processes and tools through development of strong practitioner community relationships. Key Responsibilities Determine scope of Cloud initiatives through research and fact-finding, combined with an understanding of applicable business requirements and technology. Partner with Service Delivery Manager on risks, issue management and resolution. Work with SDM and engineering team to maintain project plan containing objectives, timeline, priorities and risks – this includes milestones using designated tool sets. Coordinate requirements gathering sessions, stand-ups, meetings with business representatives Document requirements, program functions, data quality reports and analysis. Coordinate and support Production issues and fixes while delivering on pre-aligned agenda for the sprint. Ability to scope in a technically complex and fast- changing environment, respond calmly and rationally in a constantly changing, deadline driven environment. Point of contact during the project for all aspects of the cloud Infrastructure. Ensures a strong and seamless relationship by maintaining communications about the project to the stakeholders: business partners, management, and delivery. Responsible for regular status reports Stays up to date with technological and or/process developments and demonstrates knowledge and expertise with Cloud enablement and an ability to evaluate solutions. Required Qualifications Provide appropriate governance oversight to ensure that the practitioner community is adhering to standard methodology, processes and practices. Define the organizational measures required to determine the state of the practice area and if practitioners are operating successfully. Develop and administer the tools required to effectively measure practitioner skill assessments. Lead the development of a continuous feedback process for practitioners to identify process improvements. Facilitate the transformation from practice area process and tool introduction to internalization. Lead the delivery of improvements in practice, process and tool effectiveness. Lead cross functional teams to identify opportunities to strengthen existing processes, practices and tools. Plan, develop and lead the implementation of improvement recommendations. Support the user needs and functional capabilities of practice tools, enabling platforms that provide accurate and standard reflection of project agenda/health. Provide consulting and mentoring within technology practice area of expertise to practitioner community. Educate project execution leaders and practitioners on the benefits of practice area methodology, process and tool usage. Support ad-hoc needs for project resources by providing project/program start-up or on-going support within assigned technology practice area. Drive effective and efficient project delivery. Perform project delivery related governance and compliance functions as required. Partner with the appropriate vendor subject matter experts to develop and maintain tool documentation as well as design, develop and implement the required internal and external training (formal and informal) required to support the practice area resources at all competency levels. Provide support to the practice organization to improve the performance of practitioners through coaching, tool development or other assessment. Develop a sustainable training program to address the needs of new practitioners. Pro-actively keep current on latest industry practices, process and tool trends. Maintain up-to-date understanding of available resources including appropriate training, job aids and best practices. Mentor peers and more junior staff. Actively champion and contribute to the continuous improvement of the assigned practice area best practices using innovative ideas to increase the effectiveness of the practice organization. Lead and participate in project phase reviews and post implementation reviews. Preferred Qualifications AWS Cloud certifications PMP certification About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (4:45p-1:15a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

About the Role We are looking for a dynamic and detail-oriented Product Manager – Customer Solutions to drive and manage three key workstreams: Rapid Requests (small, high impact improvements), and Professional Services engagements. This role requires close collaboration with Customer Success, Professional Services, Product Design, Engineering, and other cross-functional teams to ensure the consistent delivery of high-impact product improvements and professional services projects, aligned with customer SLAs. Key Responsibilities Rapid Requests Own and manage the product backlog of small high impact feature improvement ideas submitted through the Idea Management platform. Translate small high-impact ideas into product requirements and work with the development team to plan and deliver continuous product enhancements. Professional Services Manage professional services projects such as new product deployments and data management implementations. Coordinate with cross-functional teams including product experts, analytics, UX, engineering, and enablement to deliver tailored solutions. Best Practices & Strategic Execution Conduct customer interviews and deep-dive analysis to understand needs and pain points. Apply project management best practices to ensure high-quality, timely delivery of customer commitments. Track and report on post-release performance to assess customer adoption and success of delivered features or services. Required Experience 7+ years of overall industry experience, including at least 3 years in a Product Owner/Business Analyst role within an IT/Software product company. Proven success in managing multiple concurrent projects or product tracks. Hands-on experience working across the full product lifecycle in collaboration with technical and business teams. Experience in interacting directly with customers and senior leadership stakeholders. Skills & Competencies Strong analytical thinking, problem-solving, and structured decision-making. Deep understanding of Agile methodologies, Product Thinking, SDLC, and modern project management practices. Excellent communication, presentation, and stakeholder management skills. Demonstrated ability to prioritize effectively, negotiate trade-offs, and drive outcomes. Proficient in planning, execution, and reporting on product and project delivery metrics. What Success Looks Like Increased velocity of idea-to-launch cycle for customer-facing improvements. Seamless execution of professional services projects with high customer satisfaction. A well-maintained backlog and clear prioritization across all streams.

If you're looking for an exciting opportunity to work with a team of talented colleagues who enjoy both work and life. Westernacher is the perfect place. We are seeking a Sales Manager for our growing team in India . Your Respoinsibilities Develop trust relationships with a portfolio of major clients in the region while acquiring a thorough understanding of key customer needs and requirements. Develop and Execute Sales Strategies: Create and implement effective sales strategies to drive SAP product and service sales. Client Relationship Management: Build and maintain strong, long-lasting client relationships, understanding their unique business needs and proposing tailored SAP solutions. Sales Pipeline Management: Manage and nurture the sales pipeline, providing accurate forecasts and sales reports to the management team. Expand the business with existing customers by engaging in up-selling & cross-selling activities. Proactively engage in consultative selling, ability to convert business challenges into IT enablement solutions. Collaborate with other practice leaders/peers to achieve common goals Work as SPOC of the company for transactional and operational transactions like AR, SOW etc. Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics. Your Experience And Skills Should have a minimum of 5years of experience Proven experience as a key account manager/Sales Manager handling mid to large accounts in India market. Experienced in sales & key account management for the SAP technology. Ability to manage CXO-level relationships, strong business acumen and customer relationship management skills and ability to lead these relationships to engagements. Experience in managing SAP alliance relationships and having an existing SAP relationship. Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels. Strong communicator (verbal & written) and good negotiator. Great knowledge of MS Excel, PowerPoint, and any CRM software (MS CRM). Prior experience handling SAP Supply Chain service is preferred. Why Westernacher ? Inspiring and exciting, innovative working environment. Competitive remuneration package (salary, bonus, benefits). International company culture and minimal hierarchical structure. Chance to work on complex projects from different industries and add to your business process know-how. Flexible working hours and hybrid working model. This is WE: Committed to innovation, since 1969 Westernacher Consulting operates worldwide, with more than 1000 consultants in Europe, Asia and the Americas. We provide global business and SAP consulting, serving medium to large sized enterprises striving for innovation, operational excellence and profitable, sustainable growth. Headquartered in Heidelberg, Germany, Westernacher Consulting is the global leader in business process and technology innovation.Living, working, and operating in partnership. We are inquisitive, creative thinkers with a strong entrepreneurial spirit. We question new ways of working, think differently and are willing to try out new approaches to create value and innovation for our customers. All of this makes us pioneers in our field and keeps us responsive, quality-focused and results-oriented. Westernacher is a diverse work environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. Westernacher is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Life@Westernacher

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Summary Customer Success organization is aiming to create an industry-leading Virtual customer engagement experience that provides an easy-to-use digital entry point with on-demand access to self-help, guidance and experts from SAP to our customers after they have purchased an SAP solution. The objective of this function will be to optimize the customer onboarding and adoption processes to improve renewal rates, customer satisfaction and customer success in the Digital customer segment through a consistent, efficient and scalable methodology across different SAP lines of business. The role of the Customer Success Partner (CSP) has been an effective method when engaging with the most important customers (top 5%) in a high touch manner. In order to scale, SAP needs to develop engagement models for all customer classifications (remaining 95%). To close this gap, the role of a DCSM has been established for all cloud lines of business. DCSM’s will use a low touch/virtual engagement approach to provide and excellent customer experience across a number of customers. The DCSM will be in several e-centers globally and have access to the latest digital tools. What you"ll do: DCSMs will be working in a shared service environment covering accounts in the Digital Segment and interacting in a proactive (direct reach out) and reactive (inbound/web) way. Customers can connect with one of many DCSMs via a shared email address, a work in process scheduling app or through the work in process ‘Customer Watch List’ as defined by internal stakeholders such as CSMs, support, product management, and/or consulting etc. Target New Customers on a frequent basis to offer virtual onboarding sessions and check-ins during the implementation and adoption processes. DCSMs will adapt a standard onboarding PPT to the specific customer and review live what was licensed, ensure successful login, and position themselves as a shared entity accessible in the future via generic email and/or app. Respond to risk scenarios - DCSMs will be a point of contact for defined customer risk scenarios helping to orchestrate appropriate communication channels for support but are not considered a replacement for standard SAP support and practices. Sharing SAP Cloud solutions strategic direction and best practices by reacting to customer requests in either 1:1 or 1:n sharing sessions. Where relevant, experts will be brought in to address specific topics. Understand and Deploy the use of the Customer Lifecycle Methodology (CLM) to support customers across the onboarding and adoption phases to a successful renewal. Maintain customer interactions in Gain Sight with the hope that as Digital customers achieve desired results/success and move into a new customer category all touchpoints and learnings are well documents for smooth handover. Document processes, create templates, and organize all content and team activities for transparency, team collaboration and effective onboarding of new DCSMs as the role expands. Expanding responsibilities over time - Increase enablement, adoption and usage of solutions that drive value for the customer. Identify areas for improvement across the existing subscription as well as additional software to help solve problems Support/Drive successful renewals working with all existing support teams (Renewal Center) The DCSM needs to be a master at networking and coordinating resources across many teams within many functions to make sure we provide the most effective scalable processes. The ability to influence teams reporting into the LOB but supporting the Virtual Engagement shared service will be key. What you"ll bring: 3+ years industry experience in SAP Cloud Solutions or Other Cloud Products Experience working in one of the areas such as Sales / Pre-Sales / Post-Sales / Support Commercial experience including experience developing and executing account management plans Experience managing high volume customer engagements Proven ability to work with virtual/social tools to engage with customers Proven experience working with diverse sales, support and operations functional organizations – virtually/globally Record of building strong customer relationships (internal and external) Demonstrated ability to anticipate and solve problems Demonstrated ability to manage multiple tasks across functions Excellent listening, written and oral communication skills in English is preferred. #SAPInternalT2 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 431112 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: .

If you're looking for an exciting opportunity to work with a team of talented colleagues who enjoy both work and life. Westernacher is the perfect place. We are seeking a Sales Manager for our growing team in India . Your Respoinsibilities Develop trust relationships with a portfolio of major clients in the region while acquiring a thorough understanding of key customer needs and requirements. Develop and Execute Sales Strategies: Create and implement effective sales strategies to drive SAP product and service sales. Client Relationship Management: Build and maintain strong, long-lasting client relationships, understanding their unique business needs and proposing tailored SAP solutions. Sales Pipeline Management: Manage and nurture the sales pipeline, providing accurate forecasts and sales reports to the management team. Expand the business with existing customers by engaging in up-selling & cross-selling activities. Proactively engage in consultative selling, ability to convert business challenges into IT enablement solutions. Collaborate with other practice leaders/peers to achieve common goals Work as SPOC of the company for transactional and operational transactions like AR, SOW etc. Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics. Your Experience And Skills Should have a minimum of 5years of experience Proven experience as a key account manager/Sales Manager handling mid to large accounts in India market. Experienced in sales & key account management for the SAP technology. Ability to manage CXO-level relationships, strong business acumen and customer relationship management skills and ability to lead these relationships to engagements. Experience in managing SAP alliance relationships and having an existing SAP relationship. Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels. Strong communicator (verbal & written) and good negotiator. Great knowledge of MS Excel, PowerPoint, and any CRM software (MS CRM). Prior experience handling SAP Supply Chain service is preferred. Why Westernacher ? Inspiring and exciting, innovative working environment. Competitive remuneration package (salary, bonus, benefits). International company culture and minimal hierarchical structure. Chance to work on complex projects from different industries and add to your business process know-how. Flexible working hours and hybrid working model. This is WE: Committed to innovation, since 1969 Westernacher Consulting operates worldwide, with more than 1000 consultants in Europe, Asia and the Americas. We provide global business and SAP consulting, serving medium to large sized enterprises striving for innovation, operational excellence and profitable, sustainable growth. Headquartered in Heidelberg, Germany, Westernacher Consulting is the global leader in business process and technology innovation.Living, working, and operating in partnership. We are inquisitive, creative thinkers with a strong entrepreneurial spirit. We question new ways of working, think differently and are willing to try out new approaches to create value and innovation for our customers. All of this makes us pioneers in our field and keeps us responsive, quality-focused and results-oriented. Westernacher is a diverse work environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. Westernacher is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Life@Westernacher

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). Job Summary We are looking for a proactive and detail-oriented Associate, Customer Success Partner to support day-to-day merchant operations and deliver outstanding customer experience. The ideal candidate will assist in resolving merchant queries, ensuring smooth transaction flows, and coordinating with cross-functional teams for timely issue resolution. A basic understanding of payment methods and reconciliation processes will be an added advantage. This role is a great opportunity for someone who is eager to learn and grow in the fintech/customer success space. Key Responsibilities End-to-End Ownership of Merchant Issues: Handle complex or high-value merchant concerns, ensuring timely and satisfactory resolution with minimal follow-ups. Escalation Management: Take ownership of L2/L3 escalations, coordinate with cross-functional teams (Product, Risk, Tech, FinOps), and ensure root cause identification and resolution. Workflow Optimization & SOP Design: Identify gaps in current processes and contribute to the creation or improvement of SOPs to enhance resolution efficiency and merchant experience. Merchant Communication & Stakeholder Alignment: Maintain clear and professional communication with merchants and internal stakeholders to keep all parties informed on resolution progress. Operational Reporting & Metrics Tracking: Track SLAs, TATs, and resolution quality metrics; generate reports for leadership to monitor performance and identify bottlenecks. Mentorship & Peer Support: Guide and mentor junior associates, conduct case reviews, and ensure adherence to quality and tone standards. Special Projects & Initiatives: Lead or contribute to strategic projects such as refund pattern analysis, feature enablement audits, or new payment flow adoption. Product Feedback Loop: Identify and relay recurring merchant feedback or product issues to the product/tech teams for prioritization. Audit Readiness & Compliance: Ensure all customer interactions, tickets, and resolutions are properly documented to support internal or regulatory audits. Required Skills & Qualifications Education : Bachelor’s degree in Business Administration, Operations, or a related field. Experience : Minimum 2–3 years of experience in customer service, operations, or a similar domain. Knowledge of Payment Ecosystem : Familiarity with UPI, Net Banking, Card Payments, eNACH, settlement processes, and refund mechanisms. Key Competencies Customer-Centric Approach Leadership and Team Building Strategic Thinking and Problem Solving Expertise in Payment Ecosystem Data-Driven Decision Making Collaboration and Interpersonal Skills Why Join Us? Be part of a dynamic and fast-growing team in the fintech space. Opportunity to work on high-impact projects and drive customer satisfaction. Collaborative work culture focused on innovation and excellence. Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter

Job Requirements Job Description Job Title – Cluster Manager-Business Banking Business Unit - Retail Banking Function – Business Banking Job Purpose The role entails managing and scaling up the Business banking business network for the assigned branches by creating strategies to achieve growth targets for the branches by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. It includes building up teams, systems, process and culture relevant to the branch network scale. Responsibilities Roles & Responsibilities: Support in achievement of business goals and targets by building a strong business network Understand competitive landscape and market dynamics and provide necessary feedback to product teams Manage a team of branch managers to drive client acquisition, deepening of existing relationships and addressing all needs of customers by providing gamut of banking services Ensure pricing, business process & policies are in organizations best interest Responsible for building networks to sell multiple products, across locations Share knowledge with other regions, clusters branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Conduct regular business reviews with team to ensure strategies are well executed Adhere to high ethical standards, and comply with all regulations/applicable laws Cultivate relationships with individual and corporate customers Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels Develop and implement livelihood advancement and community development initiatives Bring out the best of branch’s personnel by providing training, coaching, development and guidance Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency Collaborate with other branch departments and functions to provide products and service offerings to the customer Managerial & Leadership Responsibilities Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically Attract & retain best-in class talent to meet Bank's rapid growth targets Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction Educational Qualifications Graduate - Any Post Graduate - Optional Experience 12+ years of relevant experience in Business Banking or allied Business

About BINDZ BINDZ Consulting, is an Accounting, Tax Advisory, Financial Services and Technology services company setup in association with CBIZ to setup and manage CBIZ’s offshore operations. BINDZ is a fully owned subsidiary of SAPRO USA. BINDZ is redefining offshoring in financial consulting, with its unique Build-Operate -Transfer (BOT) model, It delivers tailored solutions that mitigate risks while optimizing performance. As the demand for Global Capability Centers (GCCs) in India grows, BINDZ provides specialized accounting, tax, audit support, technology and other financial services, making it an appealing alternative to traditional offshoring approaches. India’s competitive advantages, including its depth of talent and strong educational foundation, strengthen BINDZ’s position in the global financial consulting landscape. With a focus on quality-driven delivery and direct client engagement, BINDZ is setting new standards in people-centric practices. Benefits such as flexible working hours, comprehensive family insurance, and transport allowances underline its commitment to employee well-being. Our Services At BINDZ, we offer a comprehensive suite of services designed to enhance business operations and drive growth: Assurance Services Tax Services Advisory Services Data & Technology Services Corporate Enablement Functions Technology Our commitment to excellence ensures that our clients receive the highest quality service, tailored specifically to their business requirements. Our Vision BINDZ Consulting aims to expand its footprint both within India and globally. With plans to establish multiple locations across various geographies, we are dedicated to growing our capabilities and reach to better serve our clients worldwide. Join Us on Our Journey As we continue to grow and expand our horizons, BINDZ Consulting remains committed to delivering exceptional service and value to our clients. We invite you to join us on this exciting journey and explore the possibilities that our expert team can offer. Responsibilities: US tax return review for both inbound and outbound corporations. This includes, but is not limited to, Forms 5471, 8858, 8865, 8621, 926 and 1120-F. ECI, FDAP, and Foreign Withholding reporting, Reportable Transactions (Forms 1042/1042S, 8804, and 8805, 8886). Obtains a deep understanding of U.S. tax concepts, such as, Global Intangible Low Taxed Income (GILTI), Subpart F income, earnings, and profits, etc. Ability to review complex GILTI and subpart F calculations. Interacts, coordinates, and collaborates with all levels of the team to ensure timeliness and effective communication on an engagement. Demonstrates the ability to handle multiple projects, effectively prioritize, manage others, and meet deadlines. Exhibits exceptional client relationship management and client service skills. Requirements: 8-10 years of experience preferably with a focus on international taxation. Good Communication Skills. Knowledge of Microsoft Office Suite including Outlook, Word, Excel and Explorer Internet software similar tax software. Strong people management/Client Management experience. Strong analytical, research and critical thinking skills as well as decision-making skills. Ability to manage deadlines, work on multiple assignments and prioritize each assignment as necessary . Bachelor's degree in accounting, finance or other business-related field. . Good to have: Proficient in CCH Axcess tax software, Caseware, Microsoft Office applications, and expert in tax research software (Bloomberg BNA, RIA Checkpoint, Intelliconnect). Perks & Benefits: Competitive remuneration and benefits package: Insurance Benefits – Health Insurance cover for family include 2 parents, OPD & Term life Insurance Paid time off - Parental leaves (Maternity & Paternity leaves), Paid Leaves Work life Harmony - Hybrid work model Mobility Benefits - Relocation benefits and door to door transportation Retiral Benefits - Employee PF Contribution, Gratuity, Leave Encashment Flexi Benefits - Corporate NPS, Meal Vouchers (Sodexo-Pluxee),LTA, Car Allowance, Mobile, and Internet Once in a lifetime opportunity to set up offshore business for the 7th largest Financial Services and CPA firm in the US. Chance to work with a team of talented and passionate individuals who are committed to delivering high-quality work to our clients. The opportunity to thrive in a high-performance environment while contributing to the foundation of a new division.

About Us Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page. Seismic, a rapidly growing Forbes Cloud 100 company, is the global leader in enablement, helping organizations engage customers, enable teams, and ignite revenue growth. The Seismic Enablement CloudTM provides continuous guidance to improve behavior, content, and skills to win more deals and deliver better experiences. More than 2,200 organizations around the globe including IBM and American Express have made Seismic their enablement platform of choice. Seismic integrates with business-critical platforms including Microsoft, Salesforce, Google and Adobe. Seismic is headquartered in San Diego, with offices across North America, Europe, Australia and China. Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here. Overview Seismic is a leader in sales enablement technology, delivering integrated solutions that connect marketing, sales, and buyers to drive meaningful engagement. We develop cutting-edge SaaS solutions, ensuring innovation, quality, and global reach to meet our customer needs. We specialize in delivering modern, scalable, and multi-cloud solutions that empower businesses to succeed in today’s digital era. Leveraging the latest advancements in technology, including Generative AI, we are committed to driving innovation and transforming the way businesses operate. As we embark on an exciting journey of growth and expansion, we are seeking a talented Information Security Analyst to join our team in Hyderabad, India. Who You Are You are a highly motivated and detail-oriented security professional with 1-2 years of experience in information security. You possess a strong understanding of security principles and are passionate about identifying and mitigating vulnerabilities. You are a strong communicator and collaborator, with the ability to effectively communicate technical information to both technical and non-technical audiences. You are a quick learner, eager to expand your knowledge in the ever-evolving cybersecurity landscape, and possess a strong work ethic with a focus on continuous improvement. What You’ll Be Doing This role is responsible for identifying, assessing and mitigating security vulnerabilities in software applications. They work closely with development teams to integrate security practices into the Software Development Lifecycle (SDLC) and help ensure that applications are secure and compliant with relevant standards and regulations. As part of this role, you will assist with the following: Review AppSec (SAST/DAST/SCA/Container/API) vulnerabilities, evaluate risk and verify vulnerabilities Respond to customer RFPs within SLAs. Proactively review and triage alerts related to our security tool set (CrowdStrike, Netskope, Snyk, Veracode, NoName) Communicate with our engineering department on potential risks within their applications, best practices, and fixes. Support technical security assessments to ensure services follow secure design principles across our engineering portfolio. Work with the security operations team to integrate security tooling into the CI/CD pipeline to automate security testing and vulnerability detection. Document and updating information security processes. What You Bring To The Team Must Haves Minimum 1 –2 years of Information Security experience. Knowledge of OWASP Top 10, and related CWEs and CVEs. Solid understanding of information security best practices related to: Application security Cloud security GRC Ability to read and understand at an analyst level at least one major programming language and framework (C#, .NET, JavaScript, Python, Ruby, Java.) Foundational Knowledge with Application Security (Software composition analysis, Static/Dynamic analysis, and API Security) Experience with a ticketing tracking system (e.g. Jira) Great communication skills, with the ability to collaborate across development, operations, and security teams. Highly proficient in spoken and written English Completed at least one security certification (e.g. SEC+, ISC2 CC or any others) Nice To Haves Proficiency with a scripting language such as Python, PowerShell or Bash Experience with answering Vendor Security Questionnaires Experience with an access management solution. Threat modeling experience following STRIDE methodology. What We Have For You At Seismic, we’re committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page. If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here. Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement , backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft. Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

If you're looking for an exciting opportunity to work with a team of talented colleagues who enjoy both work and life. Westernacher is the perfect place. We are seeking a Sales Manager for our growing team in India . Your Respoinsibilities Develop trust relationships with a portfolio of major clients in the region while acquiring a thorough understanding of key customer needs and requirements. Develop and Execute Sales Strategies: Create and implement effective sales strategies to drive SAP product and service sales. Client Relationship Management: Build and maintain strong, long-lasting client relationships, understanding their unique business needs and proposing tailored SAP solutions. Sales Pipeline Management: Manage and nurture the sales pipeline, providing accurate forecasts and sales reports to the management team. Expand the business with existing customers by engaging in up-selling & cross-selling activities. Proactively engage in consultative selling, ability to convert business challenges into IT enablement solutions. Collaborate with other practice leaders/peers to achieve common goals Work as SPOC of the company for transactional and operational transactions like AR, SOW etc. Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics. Your Experience And Skills Should have a minimum of 5years of experience Proven experience as a key account manager/Sales Manager handling mid to large accounts in India market. Experienced in sales & key account management for the SAP technology. Ability to manage CXO-level relationships, strong business acumen and customer relationship management skills and ability to lead these relationships to engagements. Experience in managing SAP alliance relationships and having an existing SAP relationship. Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels. Strong communicator (verbal & written) and good negotiator. Great knowledge of MS Excel, PowerPoint, and any CRM software (MS CRM). Prior experience handling SAP Supply Chain service is preferred. Why Westernacher ? Inspiring and exciting, innovative working environment. Competitive remuneration package (salary, bonus, benefits). International company culture and minimal hierarchical structure. Chance to work on complex projects from different industries and add to your business process know-how. Flexible working hours and hybrid working model. This is WE: Committed to innovation, since 1969 Westernacher Consulting operates worldwide, with more than 1000 consultants in Europe, Asia and the Americas. We provide global business and SAP consulting, serving medium to large sized enterprises striving for innovation, operational excellence and profitable, sustainable growth. Headquartered in Heidelberg, Germany, Westernacher Consulting is the global leader in business process and technology innovation.Living, working, and operating in partnership. We are inquisitive, creative thinkers with a strong entrepreneurial spirit. We question new ways of working, think differently and are willing to try out new approaches to create value and innovation for our customers. All of this makes us pioneers in our field and keeps us responsive, quality-focused and results-oriented. Westernacher is a diverse work environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. Westernacher is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Life@Westernacher

Introduction A career in IBM Software means you'll be part of a team that transforms our customers’ challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your Role And Responsibilities As a Senior member of Front-end Experience’s Enablement team, you will provide support and enablement for delivering complex, cross-product UI features across portfolio of products. You’ll work closely with engineers and designers across the company to leverage your experience and expertise in building accessible, delightful, and maintainable UIs. What You’ll Do (responsibilities) Deliver on feature requests that unblock customers and facilitate deals, enhancing the product's user experience. Collaborate closely with Design, Product, and other cross-functional teams to innovate and deliver high-quality, customer-centric solutions. Maintain high standards of software quality within the team by establishing good practices and habits. Develop and implement well-tested solutions to ensure reliability and performance. Preferred Education Master's Degree Required Technical And Professional Expertise 10-14 years of software engineering experience with a proven track record of technical or engineering lead roles. Experience with diverse technology stacks and project types is preferred. Proficiency in JavaScript is necessary. Experience with the Ember framework is preferred, or a strong interest and ability to get up to speed with it. Extensive experience with cloud computing platforms (AWS, Azure, GCP) and infrastructure as code (Terraform). Strong interest in customer-focused work, with experience collaborating with Design and Product Management functions to deliver impactful solutions. Demonstrated ability to tackle complex technical challenges and deliver innovative solutions. Excellent communication and collaboration skills, with a focus on customer satisfaction and team success. Proven ability to lead by example, mentor junior engineers, and contribute to a positive team culture. Commitment to developing well-tested solutions to ensure high reliability and performance.

The team in Global Business Services divisions supports our worldwide sourcing and procurement activities. The activities managed within the COE team are deal support, reporting & analytics, contract management, tooling support & administration and customer & buying experience services. The customer and buying experience include activities to manage content management, customer support and order management. The Buyer manages the entire end-to-end experience of a requisition till Purchase Order (PO) delivery and invoicing. The Buyer supports order management of internal customers and the management of the external supply base from a requisition, delivery till the payment perspective. The Buyer is primarily responsible for creating and managing requisitions, overseeing the requisition till payment process, providing support to end-users and providing expert support to manage complex requisitions. The Buyer plays a critical role to deliver world class customer services and enablement to drive usage of an efficient and effective buying process. The ideal candidate for this role has a proven track record and passion for creating fantastic customer experiences. Manage the requisition to procure process; Creation of Purchase order based on the requirement of the stakeholders Ensure data entered in the requisition/POs are accurate Interaction with stakeholders via chat or email to gather information on the requisition Should have experience working in across geographies Educate and assist stakeholders on a case-by-case basis of best practices & Company Policy and procedures Evaluate options of getting multiple quotes to ensure Wolters Kluwer get the best pricing without compromising quality this includes the floatation of an RFx at times, e-Auction, etc Ensure compliance with R2P process and it is completed within the given SLA Ensure the goods and services are delivered as per timelines agreed Coordinate with stakeholders and Accounts Payable team to ensure that the invoices are posted on time and to the correct PO Assist the stakeholders in their buying requirements Assist and work with other departments for eg: Category leads, Procurement Operations System Administrators, Content Administrators, Procurement Operations Coordinators Reporting & Analytics team, as per business requirement Demonstrate excellent Supplier Relationship Management Coordination of dispute resolution with suppliers/stakeholders Resolve supplier invoice issues Manage procurement contract compliance and onboarding of users and suppliers to use the right process and tools. Support digitalization of content to drive a high level of automation to satisfy our needs in sourcing and buying experiences. Support the users and the best practice to pro-actively address frequent asked questions and process issues; Build meaningful and trustful user relationships with your proactive and results-driven approach. Related responsibilities include involvement with, contract management, supporting dispute resolution, supplier communications and assistance. Key competencies Demonstrated experience in managing (internal) customers relationships and order management; Extensive hands-on experience in all aspects of the requisition till payment process; Experience in IT (Hardware, Software) Services, Professional Services & Consulting Previous experience in dealing with global suppliers is preferable Order and Contract compliance management. Strong written and oral communication skills Good interpersonal skills with the demonstrated ability to engage people at different levels of seniority, different cultures, and across different functions within Wolters Kluwer Understanding of basic legal requirements, and able to read and understand contracts, terms and conditions and important clauses, commercial terms Take charge person that can drive a plan of action High productivity, excellent time management skills and strong work ethic; ability to work as an individual Show a deep commitment to customer focus and customer satisfaction Should be experienced in procurement MIS for respective process Performs other duties as requested by senior leadership Education And Experience Minimum: Bachelor’s degree is a must. Minimum Experience: Minimum 2 years of experience in procurement/purchasing with managing internal/external relationships, including: Working with cross functional international stakeholders across the company Working with people from a variety of different backgrounds and cultures Collaborating with multiple internal teams Demonstrating excellent written and verbal communication Demonstrating organizational, time management, and multi-tasking skills Utilizing Procurement software preferable Coupa, Ariba or alternative, the Microsoft Office Suite Proficient in MS Excel & PowerPoint Should be willing to work in shifts –3 pm IST to 12 am IST & 6 pm to 3 am IST Should be willing to travel to office Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Oracle Manager Position: This Manager position is responsible for the team and business operations within area of responsibility including people & delivery management and sales enablement. He/she would also be responsible for project oversight of staff augmentation projects. Accountable for fulfilling business goals, meeting budgets, maintaining strategic direction, and ensuring quality of delivery by consultants within their engagements. This position is based in India and is responsible for an increasingly diverse Oracle EBS and Cloud implementation practice across the globe based upon complexity of the customers and solutions. This candidate is responsible for directing business operations and consulting resources to assist clients in implementing Oracle EBS and Cloud solutions. Actively develops new approaches and opportunities for expanding customer base. Creates and implements operational policies and processes to drive consistency and support achievement of business strategy. Interacts with executive levels, both internally and externally, regarding matters that influence policies and strategies. Assesses and manages business risks in pursuit of overall business goals. Responsibilities: Experience with Oracle EBS and Cloud implementations. Experience with managing functional, technical solutions and Reporting. Managing the three main pillars of a practice: people management, portfolio/delivery management and sales enablement. Has profit and loss responsibility or financial/expense management of practice. Accountable for operational/financial/people metrics and overall business results of competency. Responsible for maintaining strategic direction, ensuring profitable growth of the practice, quality of consulting delivery, and maintaining customer reference ability. Develops strategy and plans to successfully implement operational policies and achieve business objectives. Typically manages multiple senior/staff level individual contributors. Resolves staffing issue in complex engagements. May serve as advisor or project sponsor role for moderately complex engagements. Requirements: 10 - 16 years of experience relevant to this position including 5 years of consulting experience and 2 years of project management leadership experience. Functional professional with 5+ ERP implementations (e.g., Oracle ERP Cloud, Oracle R12) and a senior team member, team lead or Project Manager on at least 3 full cycle implementations. A minimum of 10 years of experience implementing some combination of Oracle EBS or Cloud applications Good to have knowledge in other Oracle platforms like VBCS, Workflows, OAF and OIC Demonstrated experience as a senior resource leading in the definition of systems strategy, gathering and documenting business requirements, leading fit-gap analysis, as-is and to- be business process designs, conference room pilots (CRPs) functional configuration, testing, client user training. Experience reporting to client contacts, managing teams, in addition to on- and off-site, and off-shore functional and technical teams Big-4 / Consulting experience highly desirable Ability to develop and maintain relationships at the executive level highly desirable Product, technology or industry expertise relevant to the practice focus. Ability to develop and maintain relationships at the executive level. Masters or higher degree highly desirable. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Travel Percentage 1 - 5% About FIS FIS is a global leader in financial technology, advancing the way the world pays, banks, and invests. We are committed to building inclusive, diverse teams that drive innovation and success for our colleagues, clients, and communities. About The Role We are seeking a technically skilled Sales Operations Specialist to support the Sales Technology team within our global Sales Operations organization. This role focuses on optimizing the use of sales tools, managing user access and governance, and driving automation and AI-based solutions to enhance sales productivity and operational efficiency. What You Will Be Doing AI & Automation Enablement Collaborate with sales and operations teams to identify and develop AI use cases that improve sales workflows Leverage AI tools to enhance reporting and streamline sales processes Support the implementation and adoption of AI-driven features across sales platforms Sales Technology Support Manage license allocation, user provisioning, and role governance across sales platforms and tools Provide first-line support and training for sales tools and systems Maintain data integrity and ensure compliance with access policies and usage standards Process Optimization Monitor tool usage and performance to identify gaps and recommend improvements Assist in the rollout of new technologies and enhancements to existing systems Document processes, create user guides, and support onboarding of new users Cross-Functional Collaboration Work closely with Sales Operations, Sales Enablement, IT, and Data teams to align on system requirements and priorities Act as a liaison between sales users and technical teams to ensure smooth communication and issue resolution What You Will Need Bachelor’s degree in Information Systems, Business, Engineering, or related field 3–6 years of experience in sales operations, sales technology, or business systems support Familiarity with AI tools and automation platforms Strong technical aptitude with experience managing user access, licenses, and tool configurations Excellent problem-solving and communication skills Ability to manage multiple priorities and work cross-functionally Preferred Experience with AI/ML tools or scripting for automation (e.g., Python, Power Automate) Knowledge of sales processes and CRM data structures Experience supporting global teams across time zones Experience with tools such as Salesforce, MS Dynamics, Outreach, ZoomInfo, or Seismic Familiarity with financial services or payments technology What We Offer You At FIS, we are as committed to growing our employees’ careers as our own business. We offer~ Opportunities to innovate in fintech Inclusive and diverse team atmosphere Professional and personal development Resources to contribute to your community Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Travel Percentage 1 - 5% About FIS FIS is a global leader in financial technology, advancing the way the world pays, banks, and invests. We are committed to building inclusive, diverse teams that drive innovation and success for our colleagues, clients, and communities. About The Role Join FIS as a Sales Operations Analyst and play a critical role in enabling our global sales teams through data insights, process optimization, and strategic planning. This is a high-impact role ideal for professionals who thrive in fast-paced, cross-functional environments and are passionate about operational excellence. What You Will Be Doing Sales Support & Insights Deliver data-driven KPIs and actionable insights to support strategic decision-making Respond to ad-hoc reporting and analysis requests from sales leadership Act as the voice of the field by escalating feedback to improve internal processes Operational Excellence Manage local sales pipeline processes and ensure forecast accuracy Monitor and resolve operational issues such as territory assignments and deal management Support preparations for sales reviews, including forecasts and quarterly business reviews (QBRs) Maintain CRM data integrity and provide administrative support for sales tools Planning & Strategy Support annual and quarterly planning cycles, including territory design and quota setting Collaborate with sales support functions to implement and enforce policies and procedures Provide operational support for local sales initiatives and campaigns Collaboration & Enablement Partner with Sales Technology teams to ensure data quality and governance Coordinate onboarding, training, and enablement activities for sales teams Foster collaboration across sales support teams to drive alignment and efficiency Work with global stakeholders across time zones, supporting international sales teams and aligning with global sales strategies What You Will Need Bachelor’s degree (STEM or Economics preferred) 3-6 years of experience in sales operations, revenue operations, or business operations in a technology or financial services environment Strong analytical and problem-solving skills with a data-driven mindset Excellent communication and stakeholder management skills Proven ability to manage multiple priorities and deliver results in a fast-paced environment Experience with process improvement methodologies (e.g., Lean Six Sigma) Proficiency in Microsoft Excel and PowerPoint Preferred Experience with tools such as Salesforce, MS Dynamics, Outreach, ZoomInfo, or Seismic Familiarity with financial services or payments technology What We Offer You At FIS, we are as committed to growing our employees’ careers as our own business. We offer~ Opportunities to innovate in fintech Inclusive and diverse team atmosphere Professional and personal development Resources to contribute to your community Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Role Overview As an Application Engineer – Machine Vision, you will play a key role in delivering cutting-edge vision solutions to our customers. From feasibility studies to deployment and technical support, you’ll act as the technical backbone of our AI-based inspection systems—bridging customer needs with product capabilities. Key Responsibility • Application Feasibility: Evaluate and recommend technical solutions based on customer requirements. •Product Demonstration: Conduct on-site and virtual trials, demos, and proof-of-concepts. •Technical Troubleshooting: Resolve on-ground issues and provide effective resolutions. •System Integration: Work on seamless integration of vision systems with PLCs, controllers, and factory networks. •Customer Enablement: Train and support customers and internal sales teams on product usage and best practices. •Reporting & Feedback: Submit detailed evaluation reports and share insights with the product and engineering teams. •Project Tracking: Maintain accurate logs and updates using internal systems like sales Book. •Collaboration: Work closely with cross-functional teams to ensure timely and successful project delivery. •Travel: Willingness to travel for short or long duration within India or abroad as needed. 2025 01 Key Requirements Experience: 6–8 years of experience in machine vision applications and industrial automation Education: Bachelor’s degree in electrical, Electronics, Instrumentation, mechanical engineering or Communication Engineering In-depth expertise in machine vision platform Strong knowledge of lighting concepts, lens and camera selection, and system calibration Hands-on experience with PLC integration, industrial communication protocols (Modbus, Ethernet/IP)

Senior Security & Compliance Analyst New Delhi, India About ThrivePass. At ThrivePass, we’re on a mission to help employees and businesses Thrive —because benefits should be more than just checkboxes. Through personalized benefits technology, data-driven insights, and meaningful experiences, we empower companies to support their teams in ways that truly matter. We don’t just talk about culture—we build it. Everything we do is rooted in our CARE values : Courageous – We embrace new challenges and fresh ideas. Authentic – We show up as our true selves and value transparency. Resourceful – We find creative solutions and make things happen. Excellent – We hold ourselves accountable and take pride in our work. At ThrivePass, performance isn’t just about hitting goals—it’s about how you show up. We invest in our employees’ growth and encourage bold thinking, collaboration, and continuous learning. Join us in shaping the future of employee benefits! About the Role. We’re looking for a strategic and hands-on Senior Security & Compliance Analyst to drive key initiatives that ensure our organization maintains a strong security posture and complies with global data protection and privacy regulations. This role plays a critical part in shaping our security policies, preparing for audits, and fostering a culture of compliance across the company. You’ll work closely with cross-functional teams, external auditors, and vendors to ensure our operations meet regulatory and customer expectations. Responsibilities. Compliance & Risk Management Stay up to date with all relevant regulatory and compliance frameworks, including but not limited to SOC 2 Type II, GDPR, HIPAA, CCPA & PCI DSS. Ensure continuous compliance with all applicable frameworks through regular assessments, gap analysis, and remediation plans. Coordinate and prepare for third-party audits, penetration tests, and compliance assessments. Own and manage policy creation and documentation aligned with the latest standards and regulations. Lead Business Continuity and Disaster Recovery (BCDR) testing and facilitate regular security incident response simulations. Support and complete vendor security questionnaires using tools like Vanta AI , while supplementing with manual responses as needed. Security Operations & Incident Response Lead root cause analysis, stakeholder coordination, and response for security incidents and events. Manage SIEM tools (e.g., Azure Sentinel ) to ensure actionable logging, threat detection, and reporting. Conduct internal and external audits including vulnerability assessments and risk analysis to proactively identify threats. Cross-Functional Collaboration Partner with engineering, product, IT, and legal teams to embed security best practices across all technical and operational workflows. Act as a strategic partner, ensuring compliance efforts are enabling—not blocking—business innovation. Champion security awareness across the company through training and enablement programs. Reporting & Program Ownership Own and maintain KPIs to track and improve compliance and security performance. Drive projects from initiation to completion using strong project management methodologies. Make compliance approachable and easy to understand for all employees. Requirements. Must-Have: Proven experience in a dedicated security, compliance, or information security role. Deep knowledge of key compliance standards (SOC 2, GDPR, HIPAA, CCPA, PCI DSS). Hands-on experience with SIEM tools (preferably Azure Sentinel). Strong understanding of security incident management and root cause analysis. Experience running audits, coordinating penetration tests, and managing risk registers. Proficiency in drafting and maintaining security policies. Excellent verbal and written communication skills—comfortable interfacing with both technical and non-technical audiences. Demonstrated ability to work cross-functionally and drive security initiatives from start to finish. Nice-to-Have: Familiarity with compliance automation platforms (e.g., Vanta) and security awareness training tools (e.g., KnowBe4). Understanding of AI/automation workflows to improve compliance processes. Experience leading or mentoring other team members. Industry certifications: CISSP, CISA, CISM, CRISC, or equivalent. Strong analytical skills and a continuous improvement mindset. Why You’ll Love Working Work in a fast-paced, innovative environment where your contributions will directly impact operations and scalability. Collaborate with forward-thinking teams that value efficiency, creativity, and experimentation. Be at the forefront of AI and automation adoption, learning and working with the latest tools and technologies. A culture that values courageousness , authenticity , resourcefulness , and excellence (we don’t just say it—we live it). An inclusive and welcoming environment for all. ThrivePass is committed to fostering a workplace where everyone feels valued and respected. We do not and shall not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status in any of our activities or operations. Join Us! If this role sounds like your next great adventure, we’d love to hear from you. Apply today and let’s build something amazing together! 🚀

Position - Senior Java Developer Locations - hybrid: chennai, pune, gurgaon(right now they dont have office in gurgaon, for now remote, once they have office, it will be hybrid) Type - 6 months+ contract (on Simpliigence Payroll) Work as a software developer in a small Agile team delivering solutions onsite for customers focussed on migrating their customers’ legacy relational-based Java applications to a more modern cloud-based architecture running on MongoDB, leveraging the latest GenAI tools and approaches to accelerate this process. During each project, successful candidates will be required to innovate on potential new GenAI-based solutions for specific challenges in addition to applying existing playbooks and tooling for migration. Position Expectations Be open to adopting new technologies and approaches on projects as they evolve, especially those relating to GenAI advancements. Stay at the forefront of the industry by staying abreast of the latest GenAI advancements and leveraging cutting-edge developments to fulfill migration projects. Participates as a software developer on small Agile teams, delivering software-based solutions for migrating and modernizing customer legacy applications to MongoDB. Follow existing best practice migration playbooks where applicable and be prepared to innovate to fill in gaps with creative solutions to solve challenges on each specific project. Actively participate in sprint grooming, planning, and showcases with ideas and suggestions. Take direction from the technical lead and project manager on projects, raising identified challenges and potential solutions to the team when applicable. Study the current state of each legacy application and the desired target state outlined by the customer and contribute to the planning, design, and solution from getting from source state to target state on each project. Be prepared to change project direction if customer or account team priorities change. Requirements 5 to 7 years’ of experience working as a software developer. Strong proficiency in Java. Strong experience in building applications that interact with relational databases using SQL. Some experience of Enterprise Java (J2EE / JavaEE / Spring) application architectures. History of delivering high-cadence modern applications with applied Agile methodologies, test-first development approaches, adopting CI/CD pipelines and using Git version control. Nice-to-have Skills Working knowledge of microservices architectures and Domain-Driven Design approaches. Some experience and knowledge of Python. Some experience and knowledge of JavaScript/Node.js. Some experience and knowledge of ORMs like Hibernate or JPA. Extra bonus skills (if missing, we will provide rapid onboarding enablement on these): Some experience in nascent GenAI technologies and approaches, such as using OpenAI API with GPT LLMs Practical experience of using MongoDB Skills: orms (hibernate, jpa),agile methodologies,microservices architectures,ci/cd pipelines,mongodb,javascript/node.js,genai technologies (openai api, gpt llms),sql,python,java,enterprise java (j2ee / javaee / spring),git,domain-driven design

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organisations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab. Thanks to products like Duo Enterprise, and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation. The Customer Success Management (CSM) team is accountable for customer adoption, measurable outcomes, customer satisfaction, and creating true customer advocacy. Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and others. CSM handbook. The Customer Success Manager (CSM) role at GitLab is expected to serve and operate in the following ways and have product and domain expertise. The depth of knowledge in each area will progress within the CSM career ladder. What you’ll do Provide immediate onboarding activities Work with assigned customers to build Customer Success Plans, establishing critical goals, or other key performance indicators and aid the customer in achieving their goals Manage account escalations Provide insights with respect to the availability and applicability of new features in GitLab as relevant Support GitLab Services in identifying and recommending training opportunities Strategise on the overall objectives and long-range goals of the team Provide mentorship for Associate and Intermediate CSMs to help them grow their knowledge and provide premium customer experience Work cross-departmentally to find solutions to complex scenarios and integration issues Demonstrate leadership in new feature and technology adoption and teaching by providing regular enablement and solution overview sessions and documentation for customers and other GitLab team-members Foster team collaboration and help increase team expertise Maintain deep knowledge of the GitLab platform Clearly communicate and drive adoption of complex solutions, with constant attention to promoting “boring solutions” What you’ll bring Ability to translate business requirements into business value, and work with sales and marketing to promote value-driven solutions Strong knowledge of Customer Success best practices, with experience in defining process and providing enablement programs to promote adoption in CS and across the company Expert in GitLab usage and able to train others in its usage Advanced knowledge of software development lifecycle and development pipeline Advanced project management experience & skills Demonstrated progressive experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions How GitLab will support you Benefits to support your health, finances, and well-being All remote, asynchronous work environment Flexible PTO (paid time off) Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and development budget Parental leave Home office support Hiring process Recruiter Screening Qualified candidates will be invited to schedule a 30 minute screening call with one of our Global Recruiters. Hiring Manager Interview The hiring manager interview is the first of the interviews with the Customer Success team. This interview is with the manager of the team the candidate is applying to join. It is a 45 minute interview. Peer Interview The peer interview is the with an Account Executive from the Sales team that the CSM works with. It is a 30 minute interview. Panel Interview The Panel Interview Consists Of Several Members Of The Customer Success Team. It Typically Includes The Hiring Manager And 2 Other Team Members. This Is a 60 Minute Interview, With The Following Format A demo of GitLab based on the guidance provided ahead of the interview by the recruiter General discussion and questions from the panel Executive Interview Conducted by the Director of Customer Success, this is a discussion with the candidate as a final assessment interview to evaluate the candidate’s suitability for the role. This is a 30 minute interview. Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Position - Java Developer Location - Chennai, Pune & Gurgaon Type - Contract to hire Work as a software developer in a small Agile team delivering solutions onsite for customers focussed on migrating their customers’ legacy relational-based Java applications to a more modern cloud-based architecture running on MongoDB, leveraging the latest GenAI tools and approaches to accelerate this process. During each project, successful candidates will be required to innovate on potential new GenAI-based solutions for specific challenges in addition to applying existing playbooks and tooling for migration. Position Expectations Be open to adopting new technologies and approaches on projects as they evolve, especially those relating to GenAI advancements. Stay at the forefront of the industry by staying abreast of the latest GenAI advancements and leveraging cutting-edge developments to fulfill migration projects. Participates as a software developer on small Agile teams, delivering software-based solutions for migrating and modernizing customer legacy applications to MongoDB. Follow existing best practice migration playbooks where applicable and be prepared to innovate to fill in gaps with creative solutions to solve challenges on each specific project. Actively participate in sprint grooming, planning, and showcases with ideas and suggestions. Take direction from the technical lead and project manager on projects, raising identified challenges and potential solutions to the team when applicable. Study the current state of each legacy application and the desired target state outlined by the customer and contribute to the planning, design, and solution from getting from source state to target state on each project. Be prepared to change project direction if customer or account team priorities change. Requirements Experience : 3 to 5 years’ of experience working as a software developer. Proficiency in Core Java: Strong understanding of object-oriented programming (OOP), data structures, and algorithms. Frameworks: Experience with Spring (including Spring Boot, Spring MVC, Security), and Hibernate. Database Management: Familiarity with SQL and experience with databases like MySQL, PostgreSQL, or Oracle. Version Control: Proficiency with Git. Software Design Patterns: Understanding and application of common design patterns. Problem Solving: Ability to analyze and solve technical problems effectively. Communication and Collaboration: Good communication skills and ability to collaborate with team members. Testing: Experience with unit testing frameworks like JUnit. Mentorship: May be expected to mentor junior developers. Code Quality: Focus on writing clean, efficient, and maintainable code. Continuous Integration/Continuous Deployment (CI/CD): Understanding of CI/CD pipelines and related tools. Nice-to-have Skills Working knowledge of microservices architectures and Domain-Driven Design approaches. Some experience and knowledge of Python. Some experience and knowledge of JavaScript/Node.js. Some experience and knowledge of ORMs like Hibernate or JPA. Extra bonus skills (if missing, we will provide rapid onboarding enablement on these): Some experience in nascent GenAI technologies and approaches, such as using OpenAI API with GPT LLMs Practical experience of using MongoDB Skills: junit,postgresql,spring boot,algorithms,oops,oracle,collaboration,spring mvc,git,java,spring,spring security,problem solving,ci/cd,core java,communication,hibernate,data structures,springboot,sql,software design patterns,object-oriented programming (oop),mysql