1951 Email Support Jobs - Page 16

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)People ManagementLearning Content DevelopmentMicrosoft Office SuiteTeam Lead ExperienceAbility to perform under pressureTeam managementWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesAbility to manage multiple stakeholders Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CareCustomer Service ManagementCustomer Support Operations Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @9901777673 / 6364808230 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Allcargo Logistics is looking for Senior Executive - Customer Service to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries via phone, email, or live chat in a timely and professional manner Resolve customer complaints and issues, and escalate to higher-level management as necessary Record customer interactions and transactions in a customer service database Maintain a thorough knowledge of the company's products, services, and processes Provide customers with information about product features, pricing, and availability Cross-sell and upsell products and services to meet customer needs and increase sales Process customer orders, returns, and exchanges in a timely and efficient manner Follow up with customers to ensure their needs have been met and to resolve any outstanding issues

Allcargo Logistics is looking for Senior Executive - Customer Service to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries via phone, email, or live chat in a timely and professional manner Resolve customer complaints and issues, and escalate to higher-level management as necessary Record customer interactions and transactions in a customer service database Maintain a thorough knowledge of the company's products, services, and processes Provide customers with information about product features, pricing, and availability Cross-sell and upsell products and services to meet customer needs and increase sales Process customer orders, returns, and exchanges in a timely and efficient manner Follow up with customers to ensure their needs have been met and to resolve any outstanding issues

Ensuring and providing flawless, upscale, professional, and high-class customer service experiences Analysing customer feedback and providing strategic direction to continuously improve overall rating Responding to customer needs and anticipating their unstated ones. Attending customer inquiries, and also answering inquiries over the phone and Mail. Who are we looking for Excellent communication skills Strong listening skills Superior organizational skills

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 4th July 2025 (Friday) || Ahmedabad Location Date: 4-July-2025 (Friday) MS Teams meeting ID: 452 978 236 774 MS Teams Passcode: gS9UG9YZ Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 4th July 2025 (Friday) || Ahmedabad Location Date: 4-July-2025 (Friday) MS Teams meeting ID: 452 978 236 774 MS Teams Passcode: gS9UG9YZ Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.

T itle : NMRP Support Executive Experience : 2+ years in Customer Support, preferably Key Responsibilities: Support & Communication: Manage the NMRP mailbox, respond to learner queries promptly, and follow up to ensure program completion. Reporting & Tracking: Maintain accurate Excel-based trackers and dashboards. Content Coordination: Draft concise, engaging content for learner emails, reminders, and program teasers. Collaboration: Work closely with internal teams (legal, marketing, design) to support seamless program execution. Social Media Monitoring: Track and escalate learner interactions on relevant posts and support community engagement. Qualifications: Mandatory Strong written and verbal communication skills Customer-focused mindset Preferred Intermediate MS Excel proficiency Basic content writing ability Detail-oriented and organized Basic understanding of branding and marketing communication Comfort with cross-functional collaboration Familiarity with social media platforms handling

The Role: As Client Satisfaction Associate, you will provide exemplary customer service support via Calls, Email, Chat and Ticketing support for clients, proctors, and candidates. The Responsibilities: Manages incoming Calls, Tickets, Emails and Chats to the Support queue. Works with team members within the Support team to assist with eligibility review, registration, application processing, and account support to candidates and clients. Cross-trains on other and/or all accounts to support team members. Provides prompt, knowledgeable, and helpful technical and administration support to clients, proctors, and candidates with online systems. Corresponds with clients and candidates by phone, tickets, and email in a prompt and accurate manner. Processes scheduling and registration forms, including eligibility review as necessary. Coordinates/manages CS projects within deadline. Responds to requests for service. Additional Position Information: Remote India Opportunity Core Hours: Rotational Shift Core Days Worked: To be determined Desired Attributes: Looking for 2+ Year of experience in Blended process with Email and Chat process Strong Communication Skills in English (Read, Write and Spoken English) Strong technical skills - Proficiency in Microsoft Office software, general knowledge of web-based applications, and basic understanding of various internet browsers and operating systems. Excellent problem-solving abilities - Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem solving situations. Highly professional with written, oral, and interpersonal skills - Focuses on solving conflict; Strong listening skills; Participates in meetings; Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team experience and environment. Our Company Values: Integrity. Honest, open and ethical practices Service. Remarkable service and personal leadership Innovation. Anticipate, challenge, and create Excellence. Quality through relentless improvement The Benefits: Competitive salary 100% company-funded medical (for you AND your family!) Professional working environment Unlimited growth potential Great working environment with a team of exceptional people

Role & responsibilities Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice | Bangalore Are you looking to build a career in the BPO industry? This is your chance to join top-rated companies in Bangalore hiring freshers and experienced candidates for Domestic & International Non Voice and Domestic -Non Voice processes! Growth Opportunities in Top MNCs Limited Openings Apply Now & Grab the Opportunity! Job Description 1* BIG BASKET : Non Voice & Voice Process 6 Days working 1 day off Eng & Hindi or Eng & Any south Languages Location : Tin Factory Fresher 17k + Exp 20k Typing Speed 30WPM 90 + Accuracy After 3months Work From Home ( BASED ON PERFORMANCE ) 100% Free Placement No Charges If Any Frnds Looking for the job share the above J.D and refer My number too.... NOTE: (WE DONT TAKE ANY FEE FROM D CANDIDATES) Feel Free to Schedule your Walk-in Interviews !! Via WhatsApp or Call To Apply / Schedule Interview: Contact: [ 9035233889] Email: [ sonu.dignifiedcareera@gmail.com] Name: SONU HR

Job description Roles and responsibilities- Resolve International customer queries Over Chat. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and Chat handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies. Requirements and skills Proven customer support experience or experience as a Client Service Representative. 35+ WPM Typing speed with 90+ Accuracy. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Perks and benefits Salary Up to 4.33 LPA ( Salary is totally depend over Experience ) Both side cab Loyalty Bonus Incentives For Any Further Query & for Active Response call me or share me your updated CV over WhatsApp :- EMAIL :Neha.Gupta38@TechMahindra.com EMAIL : ANURADHA.GUPTA@Techmahindra.com

International Call Center / Domestic Hiring for Chandigarh working In Shift Chat Support also 20K to 29K Fresher/Exp Can Apply Voice / Chat Process WhatsApp CV: 7696517846 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives International bpo Fresher For Chandigarh English Must Rotational Shift 24*7 WhatsApp 7696517846 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Hiring for International Chat Support - Non- Voice **Only relevant experience & Immediate joiners can apply** Requirement: Candidate should have minimum 12 months of international Chat experience on Paper. Candidate should be good in English communication Should be comfortable working in night shifts. 5 Days Working (2 week - off) Salary (Non negotiable): 12-17 months experienced - 3.8 LPA 18-23 months experienced - 4.1 LPA 24 and above months experienced -4.3 LPA Loyalty bonus + Incentives Work from Office only. Interested candidates can share their profiles to below email id santhoshi@nxthireindia.com

We are seeking a dynamic and experienced Contact Centre Manager to lead and oversee the daily operations of our customer support center. The ideal candidate will be responsible for managing a team of agents, optimizing customer experience, driving performance metrics, and implementing operational strategies that enhance service delivery, efficiency, and customer satisfaction. Should have experience of leading teams on Chats, Calls and Emails. Key Responsibilities: Team Leadership & Performance: Lead, mentor, and manage a team of customer service representatives, team leaders, and support staff. Set clear performance goals, conduct regular reviews, and provide feedback and coaching. Foster a positive, customer-centric culture focused on continuous improvement. Operations Management: Monitor daily operations to ensure SLA (Service Level Agreements), TAT (Turnaround Times), and KPIs (Key Performance Indicators) are consistently met. Analyze performance reports and call metrics to identify trends, root causes, and improvement opportunities. Ensure efficient workforce planning, shift scheduling, and resource allocation. Customer Experience: Drive initiatives to enhance customer satisfaction, loyalty, and Net Promoter Score (NPS). Handle escalated customer issues and ensure prompt and fair resolution. Process Improvement & Quality Control: Identify process gaps and implement improvements to enhance efficiency and quality. Collaborate with training and quality assurance teams to develop and implement standard operating procedures (SOPs). Reporting & Analytics: Prepare and present regular reports to senior management on performance, escalations, trends, and improvements. Use data and feedback to inform decisions and strategic planning. Requirements: Bachelors degree 6-10 years of experience in contact center management, preferably in a B2C environment. Strong understanding of customer service tools, CRMs and telephony systems. Proven track record in team leadership, conflict resolution, and operational performance management. Excellent communication, interpersonal, and analytical skills. Strong organizational and problem-solving abilities. Excel Mandate*** Preferred Skills: Experience managing remote or hybrid teams. Knowledge of workforce management (WFM) tools and techniques. Familiarity with automation, AI chatbots, or digital transformation in support centers. Job Location-Andheri East,Mumbai

Hiring for customer support, Technical support executive for voice/ chat/email for international BPO. only Work from office. salary: 27 K to 40 K CTC Qualification: UG/PG/Excellent English communication. shift: Rotational Location: Jaipur/Noida/Pune

Customer Service | BPO| Freshers & Experienced Day Shift in Bangalore CTC- 18k-30k Location- Bangalore Day Shift 6 days work with 1 day week off Ct: 9916839275 / WhatsApp 9620551244 Required Candidate profile Any Graduate Freshers & Experienced Good Communication in English and Fluent in Hindi WORK FROM OFFICE ONLY

Roles and Responsibilities • International market experience. • Quick and attentive speaking with the clients. • Convincing skills/International Tele marketing skills. • Leads generation towards Sponsors and Exhibitors. • Lead conversation and successful closing. Required Skills • Candidate should be excellent in communication skills • Should have good verbal communication skills • Looking for typing speed of 35WPM 90% Accuracy • Good to have customer handling skills • Should have good knowledge on customer support • Graduates & Undergraduates can also apply • Should be flexible to work from office and night shifts Perks and Benefits 1. You'll develop your emotional intelligence. ... 2. You'll learn your product or service, inside and out. ... 3. You'll build transferable Skills. ... 4. You can educate customers without selling. ... 5. You can develop a side project. ... 6. You'll learn how to effectively solve problems. Interested folks can also reach out us through given mail id or mobile number Contact: 7012509383 Mail Id: athira.va@sutherlandglobal.com Call Between 12PM to 6Pm Good English communication is Must...

Description We are seeking a motivated and detail-oriented individual for the position of Chat Support / Email Support / Non-Voice Support. The ideal candidate will be responsible for assisting customers through chat and email channels, ensuring their inquiries are resolved in a timely and professional manner. Responsibilities Provide timely and accurate responses to customer inquiries via chat and email. Resolve customer complaints and issues effectively and efficiently. Maintain a high level of professionalism and empathy while interacting with customers. Document customer interactions and feedback in the support system. Collaborate with team members to improve processes and provide excellent customer service. Skills and Qualifications Excellent written communication skills in English. Strong problem-solving skills and ability to handle difficult situations. Basic understanding of customer service principles and practices. Familiarity with chat support tools and email management systems. Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Description We are seeking a motivated and detail-oriented individual for the position of Chat Support / Email Support / Non-Voice Support. The ideal candidate will be responsible for assisting customers through chat and email channels, ensuring their inquiries are resolved in a timely and professional manner. Responsibilities Provide timely and accurate responses to customer inquiries via chat and email. Resolve customer complaints and issues effectively and efficiently. Maintain a high level of professionalism and empathy while interacting with customers. Document customer interactions and feedback in the support system. Collaborate with team members to improve processes and provide excellent customer service. Skills and Qualifications Excellent written communication skills in English. Strong problem-solving skills and ability to handle difficult situations. Basic understanding of customer service principles and practices. Familiarity with chat support tools and email management systems. Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Talk to Tanuja 8897021143 Start Your Career Journey Today! #HiringNow #HyderabadJobs #ContentReview We're Hiring: Content Review (Non-Voice) Location: Hyderabad (Work from Office) Salary: Up to 3.40 LPA + Night Shift Allowances Shifts: 24/7 Rotational (Including Night Shifts) Cab Facility: Pick & Drop Provided Job Responsibilities: Review & moderate user-generated content for compliance Identify & flag inappropriate content for removal Ensure platform guidelines & policies are followed Why Join Us? Attractive Salary Package Safe Transportation (Pick & Drop) International Work Environment

Talk to Swathi: 800-858-2617 Start Your Career Journey Today! #HiringNow #HyderabadJobs #ContentReview We're Hiring: Content Review (Non-Voice) Location: Hyderabad (Work from Office) Salary: Up to 3.40 LPA + Night Shift Allowances Shifts: 24/7 Rotational (Including Night Shifts) Cab Facility: Pick & Drop Provided Job Responsibilities: Review & moderate user-generated content for compliance Identify & flag inappropriate content for removal Ensure platform guidelines & policies are followed Why Join Us? Attractive Salary Package Safe Transportation (Pick & Drop) International Work Environment

Top MNC BPS hiring for International Voice Blended and Chat Process Shift - USA Shift Candidate Must be excellent in English Communication CTC- 3 LPA - 6LPA (0-5 Years of Exp) 5 working Days Call / WhatsApp- 9147047911, 6296317938, 9147047910

Top MNC BPS hiring for International Voice Blended and Chat Process Shift - USA Shift Candidate Must be excellent in English Communication CTC- 3 LPA - 6LPA (0-5 Years of Exp) 5 working Days Call / WhatsApp- 9147047911, 6296317938,

Top MNC BPS hiring for International Voice Blended and Chat Process Shift - USA Shift Candidate Must be excellent in English Communication CTC- 3 LPA - 6LPA (0-5 Years of Exp) 5 working Days Call / WhatsApp- 9147047911, 6296317938, 9147047910