1481 Email Support Jobs

Job description Mega -Walk-In for Customer Support Executive Malayalam / Hindi /Bengali / Oriya (Any One Languages) Role & responsibilities Walk-in with Resume & Walk-Out with Offer Qualification - Any Degree Experience - 6 Month to 3 Years Shift Timing: Eve 4PM to 1 AM Permanent on Role Job Internal Job Promotions Salary - Fixed Salary + Huge Incentives PF +ESI +Gratuity Interview Location - Matrimony.com RR Tower 2, No.95, 4th floor, Guindy Industrial Estate, Water Works Road, SIDCO Industrial Estate. Chennai -600032 Reference- Arjun - HR - 7418467125 Mention Arjun on the top of your Resume

Role & responsibilities Respond to customer queries and complaints via email within defined SLAs. Provide accurate, valid, and complete information using appropriate tools and resources. Document customer interactions and maintain detailed records of inquiries and resolutions. Escalate unresolved issues to the appropriate internal teams for further investigation. Collaborate with team members and other departments to ensure timely issue resolution. Maintain quality standards and follow all email and communication protocols. Work with CRM tools (e.g., Zendesk, Freshdesk, Salesforce) to manage and track tickets. Identify trends in customer feedback and report them to relevant stakeholders. Preferred Qualifications: Experience in industries like e-commerce, telecom, healthcare, or banking is a plus. Exposure to chat or social media support (optional but advantageous). Ability to handle confidential information responsibly. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

• Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Experience Profile Prior international BPO work experience preferred • Freshers acceptable Personal Attributes Able to work on a flexible basis as determined by the business needs • Ability to work under pressure • Team worker • Positive Attitude • Quick Learner • Punctual and Disciplined • Good Communication skills • Customer Focussed • Results driven • High standards of Integrity • Attention to detail Working Hours: Any Graduate fresher with Excellent communication in English are eligible. Experienced candidates with 1 to 7 yrs of exp in international Voice/ Non voice are also eligible. Shift will be in any of United States of America time zones • Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun). Both way cab facility is provided. work location : Bangalore. If interested candidates Plz reach out Lalitha @9620126910 / lalithambika_s@trigent.com.

Process Consultant Qualification : Graduate Minimum 2 years of international customer service Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge Multitasking: Ability to Toggle Between Tools Typing speed 50 WPM with 90% accuracy Required Candidate profile Cab Facility : Two way Shift : Night Shift Working Day : 5 Contact : 9303800843

Hiring for International Chat Process GET INCENTIVES OF 15-20k apart from salary 05 days working Pure chat process Both side cabs Night shifts Whatsapp your details on 8826673317 Required Candidate profile Should be motivated and good typing skills

Urgent Hiring For Data Entry Operator Basic Typing Speed, Basic Computer Knowledge Fresher And Experience Both Can Apply No Target Work

Hiring for International BPO in Gurgaon location Direct Interview No charges Designation:- Customer service Voice and Blended process Whatsapp your details on HR 8826673317

Hiring for Backend Profile-Non Voice(Email-Chat) Location- Noida and Gurugram 5 days working Rotational shift Both Side transport available Salary -21k to 30k CTC + incentives Required Candidate profile Required: Candidates with good Written and Verbal skills Graduate freshers or Undergrad with minimum 6 months of experience can apply Call Sagar- 8826979140 Harsh 9289148125 Annu- 8826718159

Role & responsibilities Respond to customer queries via WhatsApp, email, and social media. Resolve issues related to orders, returns, refunds, delivery delays, and product concerns. Track order statuses and coordinate with the operations team to ensure timely resolutions. Maintain records of customer interactions, queries, and complaints using CRM tools. Identify recurring issues and share insights with the team for service improvement. Ensure every customer interaction is empathetic, professional, and in line with brand voice. Follow up on customer issues till closure. Preferred candidate profile 12 years of experience in customer support, preferably in D2C or e-commerce companies. Excellent verbal and written communication skills. Familiarity with tools like Shopify, Freshdesk, Excel, or any CRM software. Quick learner, empathetic listener, and solution-driven approach. Comfortable working from the office at Indiranagar, Bengaluru.

Engage US customers via phone, chat & email to sell automobile parts. Process orders, identify parts from inventory, negotiate deals, provide updates, and resolve issues efficiently during night shifts. Required Candidate profile Seeking candidates with 1–3 years of experience in sales and customer support for US/UK markets, preferably in auto parts. Must have excellent English, negotiation skills, and night shift readiness.

Engage US customers via phone, chat, and email to sell automobile parts. Identify parts from inventory, process orders, negotiate deals, provide updates, and ensure customer satisfaction during night shifts. Required Candidate profile Looking for candidates with 1–2 years in international voice/sales, preferably in auto parts. Strong English, negotiation, multitasking skills & willingness to work night shifts from Hyderabad office.

Email Process Us shift Excellent communication & written skills can draft professional emails Rotational Shift HSC freshers can apply Andheri

Provide chat and email-based technical support, troubleshoot software issues, document cases, follow up for resolution, escalate when needed, collaborate with internal teams, and contribute to process improvement and training. Perks and benefits Remote work options, fixed shifts with weekly offs

We are looking for a motivated and results-driven Tele Sales Executive to join our dynamic sales team. The ideal candidate will be responsible for generating leads, making outbound calls to potential customers, and closing sales over the phone.

Must have Excellent communication skills. Need to resolve customer queries over the call and provide full satisfaction to them. 12th/ graduate both can apply International Voice / Chat Process Required Candidate profile Training will be done on day time only Night shift (04:00 PM to 11: 00 AM, Any 9 hours Shift) Cab facility: in odd hours only (11:00 PM to 05:00 AM; either pick/drop) Weekly Offs : 2 Rotational

Role & responsibilities Job Title: Back Office Executive Company: Esamayak Software Pvt Ltd Location: Dahisar East, Mumbai Experience: 1 - 2 Years Work Schedule: 6 days a week with 2 mandatory night shifts (Work from home available for female staff during night shifts) We are seeking a proactive and customer-focused Back Office Executive to handle international customer support via chat, email, and social media channels. This role demands strong communication skills, attention to detail, and the ability to resolve customer inquiries efficiently, ensuring a seamless customer service experience. Key Responsibilities: - Provide timely and professional support to international customers through email, live chat, and social media platforms. - Respond to customer queries, complaints, and feedback with accuracy and empathy. - Maintain detailed records of customer interactions and transactions. - Coordinate with internal teams for prompt issue resolution. - Ensure high levels of customer satisfaction through efficient query management. - Stay updated on company services, processes, and client requirements. Preferred candidate profile

About Client Hiring for one of the most prestigious multinational corporations Job Title : Chat Support (Process Consultant) Qualification : Graduates Relevant Experience : 2 - 7 Years into International Chat Non voice Job Highlights: Handle credit card-related queries via live chat, Dual chat platforms only Assist with applications, billing, disputes, rewards, and more Deliver first-contact resolution with a customer-first approach 5 days working | Fixed weekend off Key Responsibilities : Minimum 2 years of international chat or mobile messaging support experience Excellent written communication skills Typing speed of 55+ WPM with 90% accuracy Graduate in any discipline Comfortable working night shifts Strong multitasking and basic troubleshooting skills Location : Hyderabad CTC Range : Up to 5 LPA Notice Period : Immediate to 30 Days Shift : US Shift (Night Shift) Mode of Work : Work From Office (WFO) Interview Mode : Everyday Walkin -- Thanks & Regards, Chaitanya HR Analyst- TA-Delivery Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432445 / WhatsApp @8431371654 chaitanya.d@blackwhite.in | www.blackwhite.in ************************ Refer your Friends and Family ********************************

*Maintaining Customer Records&Databases and Managing CRM Systems *Coordinating&Processing Sales Orders, Contracts and Proposals *Respond to customer inquiries via phone, email, chat *Liaison with various departments *Ensure smooth business operations Required Candidate profile *Good communication&interpersonal skills *Proficiency in Google Sheets&Docs *Hard Working, Positive attitude&willingness to learn *Attention to detail *Multi-tasking ability

Organizational Overview: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting. Profile Overview: 2+ years of experience in client onboarding, customer support, or account management roles. Strong technical understanding of SaaS platforms and hospitality tech solutions. Skilled in client training, onboarding, and delivering proactive customer service. Proven ability to build and maintain long-term client relationships. Experienced in using CRM tools like HubSpot or Salesforce. Adept at troubleshooting issues and coordinating with technical teams. Excellent communication, analytical, and problem-solving skills. Exposure to the hospitality industry, hotel tech, or OTA companies is a strong advantage. Job Responsibilities (but not limited to): Client Onboarding: Coordinate the onboarding process for new clients, ensuring a smooth and efficient transition onto our platform. Needs Analysis: Conduct in-depth needs analysis with clients to understand their requirements and customize solutions accordingly. Training: Provide comprehensive training to clients on using our products and services effectively. Support Services: Respond to client inquiries promptly and resolve issues to ensure high levels of customer satisfaction. Relationship Building: Build strong relationships with clients, becoming a trusted advisor for their ongoing needs. Product Knowledge: Maintain an in-depth understanding of our products and services to offer expert advice and support. Feedback Gathering: Actively gather client feedback and communicate insights to the product and development teams for continuous improvement. Troubleshooting: Troubleshoot technical issues faced by clients and collaborate with the technical team to provide effective solutions. Documentation: Maintain accurate records of client interactions, issues, and resolutions in the CRM system. Top 5 Key Competencies: Proven ability to communicate effectively and foster positive business relationships. Strong relationship management and interpersonal skills. Analytical mindset to evaluate customer health and engagement metrics. Ability to work collaboratively across support and product teams. Technical proficiency in SaaS solutions and familiarity with CRM tools (e.g., HubSpot, Salesforce). Requirements: Bachelor's degree, Technical Degree shall be preferred. Minimum of 2 years in a customer-facing role, such as customer support, account management, or client onboarding. Strong technical acumen to understand software products and effectively troubleshoot issues. A passion for delivering exceptional customer service and building lasting relationships. Proven ability to identify, analyze, and resolve problems in a timely manner. Ability to work in a dynamic and fast-paced environment, adjusting to changing client needs. Ability to collaborate effectively with cross-functional teams. Experience working in the hospitality industry, hotel tech companies, and OTA companies is preferred

Greeting from IGT Solutions We are hiring for Chat Process and looking for immediate Joiners Interested candidates can directly be walk-in to our office. Job Responsibility: Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance Adheres to all company and specific Contact Center policies and procedures Completes any work as assigned by Management Knowledge, Skills and Other Abilities: Strong process orientation High energy, High Integrity & Work Ethics Strong interpersonal skills & ability to communicate effectively Strong problem-solving skills. Educational & Essential Experience: Bachelor's Degree or Undergraduate dropouts 6 Months BPO or travel experience and fresher Excellent Written and spoken communication, business technical writing Computer Skills ability/experience using computer applications Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) • Open to work in a Chat environment (Chat/Email) Interview Rounds: HR Round Versant Test Round /VNA Round Operations Round Compensation Salary up to 35,000 CTC Interview Time : 9-30 am to 4-30 pm Location : 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045 Contact Information: Mariya Nancy WhatsApp Number: 8884449120 Mail Id: Mariya.Nancy1@igtsolutions.com

Experience in market research and/or sales and customer service Strong telephone communication skills (written and verbal English proficiency Preferred candidates for this on will possess experience in making cold calls and setting up interviews. Proficiency in any Southeast Asian languagesuch as Thai, Indonesian, Malaysian, and Vietnameseis a plus but not a key requirement

Experience in market research and/or sales and customer service Strong telephone communication skills (written and verbal English proficiency Preferred candidates for this on will possess experience in making cold calls and setting up interviews. Proficiency in any Southeast Asian languagesuch as Thai, Indonesian, Malaysian, and Vietnameseis a plus but not a key requirement

Interacting with clients on phone, Whats App Inform client about products, guide them about process and costing. Close the sales deal Coordinate with internal teams- design & operations to ensure timely delivery to client Required Candidate profile Person must be based in Gurgaon Good communication skills are required (English) Person should be ambitious and willing to learn

Calling Exp mandatory Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries,provide general information Required Candidate profile Graduate must have international voice experience of minimum 6 months in reputed International BPO , flair for customer service

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 30th June 2025 (Monday) || Ahmedabad Location Date: 30-June-2025 (Monday) MS Teams meeting ID: 460 360 108 287 3 MS Teams Passcode: cH6uA9wo Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.