1951 Email Support Jobs - Page 14

Role & responsibilities: Consultant Consultant: is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The employee is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement. Competencies: Ability to understand the basic nature of the domain and relating that to the entire value chain of mortgage and title insurance solutions, Time Share property, Claims Servicing & Claims Prevention etc. Should have basic knowledge of Mortgage and Title Insurance Concepts Ability to Retrieve relevant information using appropriate Online Business-related Websites Ability to use these tools to perform required search and collate information. Ability to Process Simple, Medium and High complexity tasks o Follow the set guidelines/framework while structuring all work products o Maintain compliance to the Quality metrics o Ability to display the culture of FTR (First Time Right) While processing orders o Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively Preferred candidate profile: Fresher 2024 Graduate, Comfortable with Night Shift Interested candidates can contact to HR Muskhan OR can share their resumes to muskhan_s@trigent.com Regards, HR Muskhan Trigent Software muskhan_s@trigent.com

We are looking for a detail-oriented and proactive Back Office Executive to join our operations team. The key focus of this role is to ensure the accuracy of data being handled and the quality of outgoing client emails. You will play a crucial role in maintaining internal standards and supporting smooth backend operations. Key Responsibilities Review and validate data provided by internal teams for accuracy and completeness. Cross-check client-specific details before email dispatch. Ensure all outgoing emails are grammatically correct, contextually relevant, and free of errors. Maintain organized records of data inputs and client communications. Collaborate with analysts and project coordinators to close feedback loops. Perform quality checks on campaign or report submissions. Follow SOPs and flag any inconsistencies. Key Skills Required Strong attention to detail Good written English communication Basic knowledge of MS Excel and Google Sheets Familiarity with Gmail or Outlook Ability to work independently with a process-oriented mindset Time management and multitasking skills

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY Are you ready to kickstart an exciting career with a dynamic multinational BPO in KOLKATA ? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS LOCATION- KOLKATA ( RAJARHAT, SALT LAKE ). ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. *Must be comfortable with rotational shifts. SALARY- FRESHERS: UPTO 15k CTC and 12.7k Inhand. EXPERIENCED: UPTO 19k CTC and 15.4k Inhand. PERKS AND BENEFITS- ONE SIDE CAB IN ODD HOUR. INTERVIEW MODE- WALK-IN INTERVIEW You can give me a call or can share your resume on this Number: Regards, Monika Singh (7266822602) (HR Executives) ShiningStarsITPL. #jobs2025 #domesticvoice #bpo #bpovoice #freejobs #immediatejoiners #workfromoffice #kolkata#kolkatajobs#kolkata#domesticprocess #communicationskill #voiceprocess #chatprocess#nonvoiceprocess #emailprocess#voice #callcenter #telecalling #customerservice #voiceprocess #inboundcalls

Opening for Freshers in BPO Domain for Voice process Night shift. Good comm req Mumbai, Chennai, Bangalore, Hyderabad Freshers & experience with excellent communication skills US shift (6:30pm to 3:30am) Sat & Sun off Cab will be provided Work From Office AR caller / Customer / Technical Support (International Voice) Sal 18k To 30k net Pls call kishore raj 9962008169 for more info Thanks kishore raj 9962008169

We are Doing Only International BPO Hiring Need Excellent English Communication Skills Profile -CCE Voice Salary - 22k - 30k Shift - Rotational Shifts 5 Days Working Immediate Joiners Required Candidate profile Graduate & Undergraduate Fresher & Exp. both Must be excellent English Speaking Call or WhatsApp Ur CV please call sangeeta 9176078282 for more info Regards sangeeta 9176078282

Excellent communication required. US Customer Service voice process. We are looking to hire candidates from Gurgaon and for Kolkata location Minimum 6 months of experience is required in International voice process. Customer Service Executive Customer Support Executive - Virtual Interview only Blended process (voice Process) 2 days rotational off. US or Night shift Work From Office Good communication required Immediate joining required Pls call Raj kishore 9962008169 for more info. Thanks, Raj kishore 9962008169

BPO for US Voice process & Semi voice. Excellent communication required US Shift timing 2 days rotational off Graduation not mandatory Sal 15k to 4 lpa take home + Incentives Voice Process / Non voice / Call center / BPO Pls call Mamta 9884629940 Please refer your friends Thanks, Mamta 9884629940

Designation :- Chat Support Executive Profile:- To solve customer queries through chat or email Shifts:- Rotational with 02 week offs Cab Facility Qualification:- Only Graduate Experience :- any For faster response WHATSAPP cv to HR 79827 39499

Hiring for international email and chat process 5 days working Both side cabs Minimum 12th pass Salary 15000+ both side cabs + 2000 incentives WhatsApp your details to HR 88266 73317 Required Candidate profile Candidate should have good typing skills Perks and benefits Both side cab

Urgent Hiring For Cha Non Voice & Voice Process in Gurgaon CTC - Upto 6LPA Any Grad/UG candidate can apply. 5 days working cab facility + Lucrative Incentive Excellent Communication in English Call/WhatsApp - 9147047908, 7678572840, 9073639536

Job description Roles and responsibilities- Resolve International customer queries Over Chat. Shud have Minimum 12 months of International dual chat exp Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Requirements and skills Proven customer support experience or experience as a Client Service Representative. 35+ WPM Typing speed with 90+ Accuracy. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Perks and benefits Salary Up to 4.33 LPA ( Salary is totally depend over Experience ) Both side cab Plus LOYALTY BONUS 20k Loyalty Bonus Incentives For Any Further Query & for Active Response call me or share me your updated CV over WhatsApp :-80526-22319/ 9873794764/9220231088/92117-94849 EMAIL : Vaishnavi.gupta2@Techmahindra.com EMAIL : Yukta.vats@Techmahindra.com

- Solving customer queries over the email and chat. - Solving telecom customer queries. - Language skillset: Hindi or Malayalam or Kannada or Tamil with Good English communication skills - Immediate joining HR Connect - Kavitha- 75488 27248 Required Candidate profile Designation: Business Associate Caller Back office – Wcom Email chat) 70% Email chat and 30% Voice Qualification - Any Graduate Shift Timings: Rotational shift / Rotational week off Work from office

Key Responsibilities: Receive and respond to calls, emails, and feedback within defined SLAs Categorize and label requests based on SOP (Type and Criticality) Document all communication and actions in the internal system as per SOP Perform Root Cause Analysis (RCA) and break down the issue into actionable points Coordinate with internal teams or owners to resolve issues Provide employees with effective and timely solutions Monitor resolution status if needed before closing the ticket Maintain quality and compliance during every interaction Participate in real-time call quality assessments Key Skills Required: Good verbal and written communication skills (English) Basic problem-solving and analytical thinking Ability to follow SOPs and document actions accurately Customer-focused mindset and patience in handling queries Basic MS Office and email handling skills Willingness to work in rotational shifts Eligibility: Freshers and candidates with up to 2 years of experience are welcome Graduate in any stream (preferably B.Com, BBA, BA, or B.Sc.) Immediate joiners preferred

Details Job Role: Visa facilitation service (Email process) Experience: Min - 6 Months in Customer Service Voice Process Qualification: Hsc / Graduate Designation: Executive / Sr. Executive Role: 1. Provide visa verification support to clients via social media and email 2. Handle customer queries and complaints on social media platforms and email 3. Ensure timely and accurate responses to customer inquiries 4. Collaborate with team members and cross-functional teams to resolve customer issues. Shift Timing: 24/7 Shifts Week Off: (2 Day rotational off) Transport: Cab Facility: After 10pm - Female / Male After 12am Location: Ghansoli, MBP - Build no. 3 If Interested share your resume on JuiliD@hexaware.com

Role & responsibilities Position Title: Team Leader Non Voice Process (Operations CHAT-EMAIL) Location : Bangalore Experience Required: 1 to 3 years Fluent in English (verbal and written) Role Summary: We are looking for a dynamic and result-oriented Team Leader to manage a team of customer service executives handling international Non voice process. The ideal candidate will be responsible for achieving performance targets, managing team productivity, and maintaining high-quality standards in line with client and organizational expectations. Key Responsibilities: • Lead, mentor, and manage a team of Non voice agents handling customer queries for international clients. • Monitor and drive daily team performance to meet SLA/KPI metrics such as AHT, CSAT, FCR, and Quality. • Handle escalations effectively and ensure timely resolution to enhance customer experience. • Conduct daily team huddles, refreshers, and floor support to improve team performance and morale. • Generate and analyze performance reports (daily/weekly/monthly) and share insights with stakeholders. • Drive team engagement and motivation through recognition, feedback, and developmental coaching. • Coordinate with Quality and Training teams for process updates and skill enhancement. • Identify process gaps and suggest improvements to enhance efficiency and customer satisfaction. • Ensure adherence to compliance, data privacy, and information security standards. Key Skills & Competencies: • Strong communication and interpersonal skills • Experience in handling international customer service or tech support • Good knowledge of performance management tools and coaching techniques • Hands-on experience with CRM tools, call center dialers, and reporting dashboards • Analytical thinking and problem-solving ability • Team motivation and people management • Ability to work under pressure and in a target-driven environment Preferred Qualifications: • Graduate in any stream • Minimum 1 to 3 year experience as Team Leader in Chat & Email • BPO/KPO background preferred • Knowledge of basic Excel and reporting tool Please send your resume with below required details: 7330616341 [ Please do not call] Name: Number: Location: Current Designation: Overall working experience in Chat or Email: Notice period:

Customer Service Executive Must Haves: Minimum 1 year of Experience only in Customer Support (Non-Voice ) is a Must. Excellent Email Etiquette (Drafting strong Emails). Excellent Written & Spoken English Skills. Graduation is a Must. 5 Days work and 2 Day rotational week off Willing to work in Night Shifts & Graveyard shift Should be within the Boundary limits for cab facility. Job Summary / Overview: We are seeking a dedicated Email Process executive to join our team. As an Email Process executive, you will be responsible for handling customer inquiries and concerns via email with a keen focus on effective communication. Your primary goal will be to ensure prompt, accurate, and courteous responses to all incoming emails while maintaining ambitious standards of customer satisfaction. Preferred Qualifications: Graduation (bachelor's degree) in any field is mandatory. Interview details Initial HR Screening Ops Round & Assessment Job Location: Chennai (Ambattur) Shifts 24/7 and 5 days a week with 2 Day Rotational Week off. Working on Holidays / weekends as per business requirements. Interested candidates can share your profiles with Sree Vedha - 6385418226

Process: Email Process Shift: Rotational shift Week off: 1 rotational off Excellent Communication Skills Salary - 25k Location: Vikhroli HSC /Graduate with 6m Experience in CSR Need Immediate Joiners HR Sonali 9920799319

Greetings From Scorelabs Inc ! We are Hiring Customer Support Executive ! Email and Chat Process Rotational Shifts Rotational Week Offs 6 days working CTC - 25K Max Required Candidate profile 1 year exp in chat / email process mandatory Work @ Gachibowli & Begumpet English / Hindi required Pls call to Hr Meghana - 9573394839 Perks and benefits Plus other benefits as applicable Two way cab

We are hiring for Email Process *- Email (80% Email, 20% Voice) *. Salary- 29k *. 2 Rotational Week Off *. Work Hours- 9 (Rotational) *. HSC/Graduate *. Relieving/Experience (Mandatory) *. 6 months Email Exp (Mandatory) *. Excellent Communication Skills *. LOCATION- MBP Interested candidate can share cv on sangeetay1@hexaware.com

Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guideline salary upto 35000 Keeping a Record of the Customers Call @ 9625360104 Darshika

Title : NMRP Support Executive Experience : 2+ years in Customer Support, preferably Key Responsibilities: Support & Communication: Manage the NMRP mailbox, respond to learner queries promptly, and follow up to ensure program completion. Reporting & Tracking: Maintain accurate Excel-based trackers and dashboards. Content Coordination: Draft concise, engaging content for learner emails, reminders, and program teasers. Collaboration: Work closely with internal teams (legal, marketing, design) to support seamless program execution. Social Media Monitoring: Track and escalate learner interactions on relevant posts and support community engagement. Qualifications: Mandatory Strong written and verbal communication skills Customer-focused mindset Preferred Intermediate MS Excel proficiency Basic content writing ability Detail-oriented and organized Basic understanding of branding and marketing communication Comfort with cross-functional collaboration Familiarity with social media platforms handling Qualifications Intermediate Excel proficiency (Pivot Tables, VLOOKUP/XLOOKUP, basic dashboards). Strong written and verbal communication skills. Basic understanding of content writing best practices . Organized , responsive , and customer-focused mindset . Familiarity with social media platforms and community engagement (not mandatory)

Job Title : Email Customer Support Location State : Haryana Location City : Gurgaon Experience Required : 2+ Year(s) CTC Range : 3.80 LPA Shift: 1PM - 10PM; 6AM - 3PM; 9PM - 6PM Work Mode: Hybrid Employment Type: Contract Company Name: VARITE INDIA PRIVATE LIMITED About The Client: An American research and advisory firm focusing on business and technology topics. It provides its products and services through research reports, conferences, and consulting. About The Job: The primary responsibility of the role is to support Clients Research Engagement Services team with the timely processing of internal and external email volume. Additional responsibilities include service request creation and routing of requests to the appropriate internal teams. The hours for this position are 1PM - 10PM; 6AM - 3PM; 9PM - 6PM IST. Essential Job Functions: Key responsibilities include: Monitoring assigned email boxes and promptly processing emails into Clients CRM database during working hours. Creating Service Requests (SRs) in Clients CRM system as the requests are received. Monitoring a general queue for SRs and promptly routing them to the appropriate teams Provide training and shadowing for new associates in this role. Maintaining a record of emails processed On a typical day you will: Experience an upbeat, positive culture. Teamwork, integrity, objectivity, and a client focused mindset are central to our values. Work with teammates and build strong working relationships with the Client Research & Advisory Expert community. Receive unlimited access to all Client research content. Qualifications: Proficient in English language Great written and verbal communication skills Ability to provide world-class service by engaging directly with internal partners and clients Strong customer service mindset Strong time management and organizational skills Ability to prioritize tasks effectively Attention to detail Ability to use problem solving skills to highlight urgent issues, when needed. Ability to learn new systems and tools quickly Ability to work independently and as part of a team Ability to work with cross functional teams Preferred: Prior work experience in customer service Preferred: Experience working across multiple time zones Bachelor's degree How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Responsibilities: * Manage non-voice processes: email, chat & MS Office * Adhere to company policies & procedures * Collaborate with teams on project deliverables * Science graduates(Females) only

Job description About Teleperformance: Teleperformance is a French Multinational company with operations in 80+countries and overall 4lakh and more passionate people working in the organization is one of the world's leading Customer experience management services providers. Job Description: We are recruiting candidate's min 6 month of email/Chat exp and fresher Below are the Roles and Responsibilities: Candidates with Six-month experience preferable, salary will be 20k TH- 25KCTC per month. We prefer candidates with Under graduation and graduation who are familiar and are interested to work and build their career in the BFSI Industry, however candidates from any streams can apply. Benefits: * Access to large Infrastructure (Cafeteria,Training and Play area etc.) * Statutory Benefits * Internal Job Posting, Jump programs for employees to promote growth for employees inside the organization. To qualify candidates should complete minimum years of service as per their Grade. Roles & Responsibilities: * Primary responsibility is to increase the revenue of Bank; Customer Support executive will address the concerns if any raised by the customer and assist them to resolve it over phone. * Chat and mail Process- Calling existing and potential customers to explain the features of the products and services. * Resolving the queries and concerns of customers in a timely manner on Email. * Positioning relevant products and services to the users according to their Purchasing Behaviour. Upselling, Cross selling. * Pitching the products and services of Bank to potential customer over a call and generate business for the Bank . * Excellent Communication in English * Under Graduation/Graduation mandatory Work Specifics: * 6 Days working/ Rotational Week Off. * 9 Hours Shift- 24/7 Shift * min 6months experienced candidates can Apply * Language - Mandatory with English Communication * Location - Bangalore -Hebbal Venu Details: Teleperformance Business Services India 3 1, Chiranjeevi Layout, Hebbal Kempapura, Bengaluru, Karnataka 560024 Contact Person: HR Veda: 8095047893

Role & responsibilities International chat process Excellent English communication is a must (spoken & written) Rotational shifts & 2 days rotational week off Work Location - Pune Freshers & graduates can apply Fast-paced, global work environment. Note :- Interested candidates kindly, share your updated cv on rudrika.sawant@wns.com or contact - 8983041815