2036 Email Support Jobs - Page 18

Customer Service Executive Must Haves: Minimum 1 year of Experience only in Customer Support (Non-Voice ) is a Must. Excellent Email Etiquette (Drafting strong Emails). Excellent Written & Spoken English Skills. Graduation is a Must. 5 Days work and 2 Day rotational week off Willing to work in Night Shifts & Graveyard shift Should be within the Boundary limits for cab facility. Job Summary / Overview: We are seeking a dedicated Email Process executive to join our team. As an Email Process executive, you will be responsible for handling customer inquiries and concerns via email with a keen focus on effective communication. Your primary goal will be to ensure prompt, accurate, and courteous responses to all incoming emails while maintaining ambitious standards of customer satisfaction. Preferred Qualifications: Graduation (bachelor's degree) in any field is mandatory. Interview details Initial HR Screening Ops Round & Assessment Job Location: Chennai (Ambattur) Shifts 24/7 and 5 days a week with 2 Day Rotational Week off. Working on Holidays / weekends as per business requirements. Interested candidates can share your profiles with Sree Vedha - 6385418226

Process: Email Process Shift: Rotational shift Week off: 1 rotational off Excellent Communication Skills Salary - 25k Location: Vikhroli HSC /Graduate with 6m Experience in CSR Need Immediate Joiners HR Sonali 9920799319

Greetings From Scorelabs Inc ! We are Hiring Customer Support Executive ! Email and Chat Process Rotational Shifts Rotational Week Offs 6 days working CTC - 25K Max Required Candidate profile 1 year exp in chat / email process mandatory Work @ Gachibowli & Begumpet English / Hindi required Pls call to Hr Meghana - 9573394839 Perks and benefits Plus other benefits as applicable Two way cab

We are hiring for Email Process *- Email (80% Email, 20% Voice) *. Salary- 29k *. 2 Rotational Week Off *. Work Hours- 9 (Rotational) *. HSC/Graduate *. Relieving/Experience (Mandatory) *. 6 months Email Exp (Mandatory) *. Excellent Communication Skills *. LOCATION- MBP Interested candidate can share cv on sangeetay1@hexaware.com

Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guideline salary upto 35000 Keeping a Record of the Customers Call @ 9625360104 Darshika

Title : NMRP Support Executive Experience : 2+ years in Customer Support, preferably Key Responsibilities: Support & Communication: Manage the NMRP mailbox, respond to learner queries promptly, and follow up to ensure program completion. Reporting & Tracking: Maintain accurate Excel-based trackers and dashboards. Content Coordination: Draft concise, engaging content for learner emails, reminders, and program teasers. Collaboration: Work closely with internal teams (legal, marketing, design) to support seamless program execution. Social Media Monitoring: Track and escalate learner interactions on relevant posts and support community engagement. Qualifications: Mandatory Strong written and verbal communication skills Customer-focused mindset Preferred Intermediate MS Excel proficiency Basic content writing ability Detail-oriented and organized Basic understanding of branding and marketing communication Comfort with cross-functional collaboration Familiarity with social media platforms handling Qualifications Intermediate Excel proficiency (Pivot Tables, VLOOKUP/XLOOKUP, basic dashboards). Strong written and verbal communication skills. Basic understanding of content writing best practices . Organized , responsive , and customer-focused mindset . Familiarity with social media platforms and community engagement (not mandatory)

Job Title : Email Customer Support Location State : Haryana Location City : Gurgaon Experience Required : 2+ Year(s) CTC Range : 3.80 LPA Shift: 1PM - 10PM; 6AM - 3PM; 9PM - 6PM Work Mode: Hybrid Employment Type: Contract Company Name: VARITE INDIA PRIVATE LIMITED About The Client: An American research and advisory firm focusing on business and technology topics. It provides its products and services through research reports, conferences, and consulting. About The Job: The primary responsibility of the role is to support Clients Research Engagement Services team with the timely processing of internal and external email volume. Additional responsibilities include service request creation and routing of requests to the appropriate internal teams. The hours for this position are 1PM - 10PM; 6AM - 3PM; 9PM - 6PM IST. Essential Job Functions: Key responsibilities include: Monitoring assigned email boxes and promptly processing emails into Clients CRM database during working hours. Creating Service Requests (SRs) in Clients CRM system as the requests are received. Monitoring a general queue for SRs and promptly routing them to the appropriate teams Provide training and shadowing for new associates in this role. Maintaining a record of emails processed On a typical day you will: Experience an upbeat, positive culture. Teamwork, integrity, objectivity, and a client focused mindset are central to our values. Work with teammates and build strong working relationships with the Client Research & Advisory Expert community. Receive unlimited access to all Client research content. Qualifications: Proficient in English language Great written and verbal communication skills Ability to provide world-class service by engaging directly with internal partners and clients Strong customer service mindset Strong time management and organizational skills Ability to prioritize tasks effectively Attention to detail Ability to use problem solving skills to highlight urgent issues, when needed. Ability to learn new systems and tools quickly Ability to work independently and as part of a team Ability to work with cross functional teams Preferred: Prior work experience in customer service Preferred: Experience working across multiple time zones Bachelor's degree How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Responsibilities: * Manage non-voice processes: email, chat & MS Office * Adhere to company policies & procedures * Collaborate with teams on project deliverables * Science graduates(Females) only

Job description About Teleperformance: Teleperformance is a French Multinational company with operations in 80+countries and overall 4lakh and more passionate people working in the organization is one of the world's leading Customer experience management services providers. Job Description: We are recruiting candidate's min 6 month of email/Chat exp and fresher Below are the Roles and Responsibilities: Candidates with Six-month experience preferable, salary will be 20k TH- 25KCTC per month. We prefer candidates with Under graduation and graduation who are familiar and are interested to work and build their career in the BFSI Industry, however candidates from any streams can apply. Benefits: * Access to large Infrastructure (Cafeteria,Training and Play area etc.) * Statutory Benefits * Internal Job Posting, Jump programs for employees to promote growth for employees inside the organization. To qualify candidates should complete minimum years of service as per their Grade. Roles & Responsibilities: * Primary responsibility is to increase the revenue of Bank; Customer Support executive will address the concerns if any raised by the customer and assist them to resolve it over phone. * Chat and mail Process- Calling existing and potential customers to explain the features of the products and services. * Resolving the queries and concerns of customers in a timely manner on Email. * Positioning relevant products and services to the users according to their Purchasing Behaviour. Upselling, Cross selling. * Pitching the products and services of Bank to potential customer over a call and generate business for the Bank . * Excellent Communication in English * Under Graduation/Graduation mandatory Work Specifics: * 6 Days working/ Rotational Week Off. * 9 Hours Shift- 24/7 Shift * min 6months experienced candidates can Apply * Language - Mandatory with English Communication * Location - Bangalore -Hebbal Venu Details: Teleperformance Business Services India 3 1, Chiranjeevi Layout, Hebbal Kempapura, Bengaluru, Karnataka 560024 Contact Person: HR Veda: 8095047893

Role & responsibilities International chat process Excellent English communication is a must (spoken & written) Rotational shifts & 2 days rotational week off Work Location - Pune Freshers & graduates can apply Fast-paced, global work environment. Note :- Interested candidates kindly, share your updated cv on rudrika.sawant@wns.com or contact - 8983041815

Hiring for Non voice process Graduate with 1 year experience can apply good communication and written skill is required Rotational shift immediate joining walk In Interview Call :HR Lavanya @ 9611701014(call or whatsapp) NO CHARGES APPLIED

Hiring for Non voice process Graduate with 1 year experience can apply good communication and written skill is required Rotational shift immediate joining walk In Interview Call :HR Prathiksha @ 9901192053 (call or whatsapp) NO CHARGES APPLIED

Job Title : Email Support Specilaist Location State : Haryana Location City : Gurgaon Experience Required : 2 to 4 Year(s) CTC Range : 2.5 to 3.8 LPA Shift: 1:00pm-10:00pm IST, 6:00am-3:00pm IST, 9:00am6:00pm IST Work Mode: Work from Home/Hybrid Position Type: Contract Openings: 5 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: An American technological research and consulting firm based in Stamford, Connecticut that conducts research on technology and shares this research through private consulting, executive programs, and conferences. Its clients include large corporations, government agencies, technology companies, and investment firms. The Client serves over 12,000 organizations in over 100 countries with an employee strength of 15,000. About The Job: Looking for Email Support Specialist with non-voice experience . Essential Job Functions: Skills- CRM, email support, customer support Prior customer service experience Experience working across time zone Shift timings- 1:00pm-10:00pm IST, 6:00am3:00pm IST, 9:00am–6:00pm IST Qualifications: Any Graduate How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services. Job Title : Email Support Specilaist Location State : ,Haryana Location City : Gurgaon Experience Required : 2 to 4 Year(s) CTC Range : 3 to 4 LPA Shift: Rotational Work Mode: Work from Home Position Type: Contract Openings: 5 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: An American technological research and consulting firm based in Stamford, Connecticut that conducts research on technology and shares this research through private consulting, executive programs, and conferences. Its clients include large corporations, government agencies, technology companies, and investment firms. The Client serves over 12,000 organizations in over 100 countries with an employee strength of 15,000. About The Job: Looking for Email Support Specialist with non-voice experience . Essential Job Functions: Skills- CRM, email support, customer support Prior customer service experience Experience working across time zone Qualifications: Any Graduate How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Role & responsibilities Looking for candidates having experience into escalations management. Should be from non voice process. Preferred candidate profile

Exciting Career Opportunity with a Leading American Global Corporation! Both Way Cab For Gurgaon Location Human Before Resource Private Limited Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 9147047908, 9147047909, 9997196123 (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Human Before Resource Private Limited Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 9147047908, 9147047909, 9997196123 (Monday to Friday 10AM- 7P) Saturday (10AM-6PM)

Exciting Career Opportunity with a Leading American Global Corporation! Both Way Cab For Gurgaon Location Daily Walk-in Human Before Resource Private Limited Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 9147047908, 9147047909, 9997196123 (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 9147047908, 9147047909, 9997196123 (Monday to Friday 10AM- 7P) Saturday (10AM-6PM)

Greetings From KVC CONSULTANTS, JOB DESCRIPTION:: NOTE- IT IS A WALKIN INTERVIEW Job Description: Technical Help Desk Support (L1) FOR THE LARGEST IT SECTOR CO IN INDIA Min 2 Experienced Customer & technical support. (Inbound calls / FCR - First Contact Resolution). Experience in Voice and email Support (US client). Strong customer service & Handling skills. Excellent written and verbal communication skills. (Language/Grammar Proficiency). Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite. Familiarity with ServiceNow Ticketing tool. Knowledge of common technical troubleshooting tools and techniques. Knowledge of ITIL Framework is Required Responsibilities: • Answer phone calls, emails, and chat messages from clients regarding technical issues. • Troubleshoot software and hardware problems. • Escalate complex issues to the appropriate team members. • Document all customer interactions in the ticketing system. • Stay up to date on the latest technical developments. • Provide excellent customer service. Salary Package- Upto 7 LPA KVC CONSULTANTS LTD NO PLACEMENT CHARGES

Greetings from KVC CONSULTANTS LTD. We are looking for Graduate Freshers interested to work in Non voice Chat process for ITES Company based out of Gurgaon and Noida Job Description: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets Analyze customer reported information to identify problems and concerns. Eligibility: -Graduate fresher - Good communication skills Compensation: Upto Rs 3 LPA to 4.50 LPA Shift: 24*7 Work Days: 5 days working with 2 days rotational offs Job location :Gurgaon To get your telephonic interviews scheduled kindly reach out to our respective HR's Devika : 9821182651 Mehvish : 9628373766 Simran : 9821182647 Riya 9628373761 #NO PLACEMENT CAHRGES# Regards KVC CONSULTANTS LTD

Job Title: Support Operations Associate (Voice & Email Support) Location: Hyderabad (WFO) Open Positions: 3 Shift - 24*7 (rotational) Job Summary: We are seeking proactive and self-reliant Support Operations Associates to join our team. The ideal candidates will have prior experience in voice-based support roles, excellent English communication skills, and a customer-first mindset. You will play a crucial role in resolving client issues efficiently while ensuring adherence to response timelines and service-level agreements (SLAs). Key Responsibilities: Handle voice calls and emails professionally and empathetically. Respond to customer queries via phone and email within defined SLAs. Understand, analyze, and resolve customer issues with minimal supervision. Document interactions clearly and accurately in the ticketing system (JIRA). Escalate complex issues when necessary, with appropriate context. Demonstrate strong comprehension to interpret customer needs and respond effectively. Maintain a proactive approach to problem-solving and client communication. Collaborate with internal teams when needed to ensure client satisfaction. Required Skills and Qualifications: Proven experience in voice-based customer support or operations. Excellent verbal and written English communication skills. Strong comprehension and problem-solving abilities. Ability to work independently and take initiative. Commitment to meeting deadlines and SLA requirements. Flexible and adaptable to work in a 24*7 work environment Preferred Qualifications: Experience working in support functions for global clients. Join Zoom Meeting https://indiumsoft.zoom.us/j/97649193237?pwd=OFnO3aXlQtHoNgOXmoyDKm8y8X40HK.1 View meeting insights with Zoom AI Companion https://indiumsoft.zoom.us/launch/edl?muid=f90b8988-ea36-48e1-815c-d29c1aa509de Meeting ID: 976 4919 3237 Passcode: 890582

Hiring non voice process with 1–3 years of experience in customer support and chat support. Strong English, problem-solving, and communication skills required. Any graduate can apply. Interested can share your resumes to Lavanya(9361645614)

Greeting from 247.ai, We were impressed with your profile and are pleased to invite you for a walk-in interview for the International Voice/Chat Process position. We believe your skills align well with what we're looking for in our dynamic team. Here are the key details for your walk-in interview: Dates: Monday to Saturday Time: 11:30 AM to 3:00 PM Venue: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087 Google Maps Link: Click here About the Role: Position: International Voice and Non voice Customer Support Mode: Work from Office Shift: Night Rotational Shift Salary: starting to Rs. 2.7 LPA to 4.0LPA Key Requirements & Responsibilities: Minimum Education: 12th pass. Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Provide accurate product, service & policy information. Use CRM tools effectively. Fluent English communication (Voice/Chat) is essential. Candidates with sales experience. Join [24]7.ai, a leader in CX for over 24 years, known for delivering hyper-personalized experiences and fostering a supportive global workforce. [24]7.ai employs a 15,000 + strong global workforce across 18 locations and 11 countries. [24]7.ai India has been GPTW Certified 6 years in a row. Important Notes: This is a walk-in interview only (no online option). Please carry your updated resume and a valid ID proof. Reference: [*Recruiter's* *Name*- Prince , *Reference* *Code*- *139* & *Phone* *number*- *8147672961*] We look forward to meeting you in person! Best regards, Prince Talent Acquisition Team [24]7.ai SMS Version [24]7.ai Hiring: International Voice Role (up to 4.3 LPA). Walk-in Interview. Mon-Fri. Time: 9:30 AM-3 PM. Venue: https://maps.app.goo.gl/ENryWG8EVRpz11pB9 Bring your resume & ID proof. Reference: [*Recruiter's* *Name*- Prince , *Reference* *Code*- *139* & *Phone* *number*- *8147672961*]

Handle inbound &outbound calls to international customers (US, UK, Australia, etc.) Respond promptly to customer queries via calls, chat, or email Resolve customer complaints and issues with a focus on first-call resolution Maintain detailed records Required Candidate profile Follow communication “scripts” when handling different topics Meet performance targets and customer satisfaction Provide accurate, valid, complete information using the right tools/methods Perks and benefits Perks and Benefits

Job Title: E-commerce Customer Service Representative Location: Remote Employment Type: Full-time Job Summary: We are seeking a proactive and detail-oriented E-commerce Customer Service Representative to support our growing online business. The ideal candidate will have experience managing a high volume of customer inquiriesprimarily via emailand occasionally over the phone. Your role is crucial in ensuring a smooth and positive shopping experience for every customer. Key Responsibilities: Manage and respond to a high volume of customer emails daily, ensuring timely and accurate replies. Handle customer service calls when needed, maintaining professionalism and empathy at all times. Resolve issues related to orders, payments, refunds, returns, and exchanges. Track shipments and update customers on order status. Document all customer interactions in the system and escalate issues as necessary. Coordinate with internal teams (warehouse, logistics, product) to resolve queries efficiently. Support bulk email tools and systems to manage customer communications at scale. Maintain high standards of customer satisfaction and adhere to service level targets. Required Skills & Qualifications: 24 years of customer service experience, preferably in an e-commerce environment. Proven ability to manage and prioritize bulk email communications. Strong written and verbal communication skills. Comfortable with occasional inbound/outbound customer calls. Experience with helpdesk tools (Zendesk, Freshdesk, Gorgias, etc.) and email platforms. Detail-oriented with excellent problem-solving and organizational skills. Familiarity with order management systems and e-commerce platforms (e.g., Shopify, WooCommerce) It's a night shift job Timings: 7:30 PM to 4:30 AM

Hiring for Email chat support Executive or Non voice in Banking or Bpo Location-Malad and chandivali 5 days working 2 rotational week off salary- upto 3.5 LPA Minimum 1 year experience is compulsory in banking or bpo HR Arti 9522754537 Required Candidate profile excellent communication in writing or verbal 1 year email experience is required in bpo or banking graduate is mandate

Experience : 0- 2 years Position : Customer Support Executive Location : Chennai ( Only chennai based profiles are preferred ) Languages Expert : English & Hindi expert ( Both languages mandatory ) *Note : Profiles will be shortlisted only if all the above criteria are matched. Job Summary As a Customer Support Executive, you will serve as the first point of contact for clients, addressing their inquiries, resolving issues, and ensuring a seamless experience across our financial platforms. You will collaborate with internal teams to deliver timely and effective support to clients. Key Responsibilities Handle inbound and outbound calls, emails, and chats from clients and partners. Provide accurate information about Vivritis financial products and services. Log customer interactions, issues, and feedback into CRM systems. Coordinate with internal departments (tech, finance, credit) to resolve client issues. Track and follow up on pending queries to ensure timely resolution. Identify recurring issues and escalate to management with suggestions for improvement. Maintain high levels of customer satisfaction through professional communication and empathy. Assist in onboarding new clients and resolving documentation-related queries. Required Skills and Qualifications Bachelors degree in any discipline. 0- 2 years of experience in customer service, preferably in BFSI (Banking/Finance) sector. Excellent verbal and written communication skills in English. Knowledge of financial products and customer support tools (e.g., Freshdesk, Zendesk, Salesforce). Strong problem-solving skills and attention to detail. Ability to multitask, prioritize, and manage time effectively. Customer-centric attitude and professionalism under pressure. Preferred Qualifications Experience working in a fintech or NBFC environment. Familiarity with digital lending platforms and client KYC processes. What We Offer Competitive salary and performance-based incentives. Opportunity to work in a fast-growing fintech environment. Learning and development programs. Collaborative and inclusive work culture.