2079 Email Support Jobs - Page 18

CHAT Process Graduate only No Freshers Location - Gurugram 5 Days working and 2 week offs Rotational Shifts and Offs Cab facilities good communication required Required Candidate profile Graduation mandatory Must be okay with rotational shifts

Role & responsibilities Customer Service Executive Must Haves: Minimum 1 year of Experience only in Customer Support (Non-Voice) is a Must. Excellent Email Etiquette (Drafting strong Emails). Excellent Written & Spoken English Skills. Graduation is a Must. 5 Days work and 2 Day rotational week off Willing to work in Night Shifts & Graveyard shift Should be within the Boundary limits for cab facility. Job Summary / Overview: We are seeking a dedicated Email Process executive to join our team. As an Email Process executive, you will be responsible for handling customer inquiries and concerns via email with a keen focus on effective communication. Your primary goal will be to ensure prompt, accurate, and courteous responses to all incoming emails while maintaining ambitious standards of customer satisfaction. Preferred Qualifications: Graduation (bachelor's degree) in any field is mandatory. Preferred candidate profile Contact Monisha HR - 9360958527

Starting your career? ready to scale new heights? we’re looking for women who are: Confident communicators Results-oriented Energetic and team-driven Eager to thrive in the real estate industry Let’s shape the future of women in real estate- together Perks and benefits Lucrative incentives plan.

Profile looking for : ~Minimum 6 months of experience is mandatory ~5 days working with 2 offs ~No freshers ~Graduation required ~Both sides cab ~1 year contractual Required Candidate profile Good communication is required Ready for rotational shifts and rotational offs

Greetings From Scorelabs Inc ! – Excellent Communication Skills Wrritten & Verbal In English (must have skills). – Very Fast & efficient Message typing Proficiency – Ability to Handle Chat – Excellent level of dedication and the Zeal to Earn Money. Required Candidate profile Experience: 6 months in BPO international chat Graduation: 12th and graduates Salary upto 4lpa Rotational shifts 5 days of working Two way cabs Call hr Pooja - 83092 94728

Job summary: The Seller Support Onboarding Associate acts as the primary interface between Amazon and our business partners. Associate are dedicated towards helping new seller get on-boarded on A.IN platform, the success measure is not just launching seller but more focused on how do we enable them to be successful on A.IN platform. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support on Boarding Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases. : SHIFT REQUIREMENTS (24/7) The Seller Support Onboarding Associate acts as the primary interface between Amazon and our 3rd party sellers, providing phone and/or e-mail support governed by internal service level agreements. The Seller Support Onboarding Associate will be responsible for on-boarding New Selling partners to the Amazon .IN platform and also providing timely and accurate operational support to 3rd party Sellers on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support on Boarding Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment. Basic qualifications: Excellent written and verbal communication. Along with English, this role also requires communicating in Hindi fluently . Demonstrates effective, clear and professional written and oral communication. Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues. Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues. Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions. Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions. Preferred qualifications Education: Any Graduation Language: English and Hindi Experience within a customer service environment preferred. Desire to expand skills into new areas. Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail. Committed seller advocate, drive process & tool improvements. Enthusiasm and strong self-motivation. Strong prioritization and time management skills, with a high degree of flexibility. Embrace constant change with flexibility and good grace. Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow. Demonstrates effective communication, composure, and professional attitude Exemplary performance record, particularly with regard to quality & productivity Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox. - Basic qualifications Basic qualifications: Excellent written and verbal communication. Along with English, this role also requires communicating in Hindi. Demonstrates effective, clear and professional written and oral communication. Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues. Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues. Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions. Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions. Preferred qualifications Preferred qualifications: Education: Any Graduation Language: English and Hindi Experience within a customer service environment preferred. Desire to expand skills into new areas. Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail. Committed seller advocate, drive process & tool improvements. Enthusiasm and strong self-motivation. Strong prioritization and time management skills, with a high degree of flexibility. Embrace constant change with flexibility and good grace. Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow. Demonstrates effective communication, composure, and professional attitude Exemplary performance record, particularly with regard to quality & productivity Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox. SHIFT REQUIREMENTS (24/7) The Seller Support Onboarding Associate acts as the primary interface between Amazon and our 3rd party sellers, providing phone and/or e-mail support governed by internal service level agreements. The Seller Support Onboarding Associate will be responsible for on-boarding New Selling partners to the Amazon .IN platform and also providing timely and accurate operational support to 3rd party Sellers on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support on Boarding Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment. About the team Asssisted Self Service Registration (A-SSR), as onboarding specialist involve in the systematic and comprehensive approach to integrate a new seller to help them get onboard. We help the seller with all required steps to set up their stores live on amazon.in Sellers register themselves to sell on amazon.in, list their products, set up their virtual store (Apni Dukan), delight customers and manage successful business on amazon.in with the guidance from ASSR onboarding specialist. Every team member in the ASSR Merchant fulfilled network (MFN) team will onboard new sellers on amazon.in and will provide support to the sellers on-boarded from the time the lead has been picked up till the time the account is activated on amazon.in. During the course of this engagement, the associate will also train the sellers on the various tools available to better the seller performance in marketplace.. Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays 1+ years of driving process improvements experience

INTERESTED CANDIDATES CAN CALL AND SHARE THEIR RESUMES AND CALL ON HR Naveen - 6366003486 .Job Description!!!!!!!!!!! - Greetings from Sutherland! Currently we are hiring for International non - voice process for Freshers and experienced both!!! Role & responsibilities An Voice Job is a job where the executives are assigned to handle the voice process from clients in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Preferred candidate profile: *Must be fluent in English *Excellent Communication can Apply *Candidates should reside under the radius of 25 kms are eligible . * Experienced can apply. *Both Undergraduate and Graduate can apply. *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Assessment & Operations Round *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply ,Needed Immediate Joiners only. *No virtual Interview is available *Out of station candidates are Strictly not eligible *Pursuing education candidates are strictly not eligible NOTE- NO WORK FROM HOME Perks and benefits You'll develop your emotional intelligence. You'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. ONLY FOR THE CANDIDATES WHO ARE GOOD AT ENGLISH COMMUNICATIONS CAN APPLY FOR THE OPPORTUNITY. * Interview Rounds 1. HR 2. Assessment 3. Operations Note: 1 ) No Virtual interview & ONLY FOR Immediate joiners. 2) Minimum Experienced of at least 8 months into international voice process are eligible. Address: Sutherland, 7th floor, Divya Sree building, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana 500089. Interested Candidates can come down for Walk-in for Interview and Mention My name Naveen HR on top of your resume Call me prior before coming for a walk In Interview to schedule the Interview. Carry your two copies of Resume. Sutherland never requests payment or favors in exchange for job opportunities.

Handle customer queries via chat professionally and efficiently Provide accurate information and resolve issues within defined TAT Maintain customer records and update details accurately Meet and exceed customer satisfaction targets Perks and benefits perks and Allowances

We have vacancy for International Chat support. Excellent communication required Chennai, Hyderabad & pune location. Work from office. 2 days rotational off. Both way cab provided. Minimum 1 yr of experience with excellent communcation is required. Excellent written and verbal communication is required. Sal max 5.5 lpa Graduation mandatory. Pls call Kishore 9962008169 for more info Immediate joining is required Thanks, Kishore 9962008169

Customer Care Executive • Shifts: Rotational, 9hour shift • Workweek: 5days, 2days off • Salary: Up to 27,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently.

Min 1 yr expr into Technical dual chat Must expr into Microsoft and windows products Location: Hyderabad Immediate joiners preferrable Excellent communication skills Typing speed 35 WPM Salary: 1 Yr 4.5 LPA/ 2 Yrs 6 LPA Thanks Christy 7200217280

Roles and Responsibilities We are up with the requirement of Sr. Customer Support associate Share your cv to HR SHREERUPA - 8981509748 EXCELLENT ENGLISH IS A MUST. COMPLETE NIGHT SHIFT- WORK FROM OFFICE ONLY 5 days working , 2 days week off EXCELLENT ENGLISH ONLY ONLY GRADUATES CAN APPLY TOO. CANDIDATES WHO CAN SPEAK IN EXCELLENT ENGLISH SHALL ONLY APPLY. LOCATION - Kolkata FLUENCY IN ENGLISH IS MANDATORY. IMMEDIATE JOINERS ONLY CANDIDATES RESIDING WITHIN 20 KILOMETERS AROUND SECTOR 5 CAN ONLY APPLY! AGE LIMIT - 40 Required Candidate profile SHOULD BE A 12TH PASS SHOULD BE ABLE TO COMMUNICATE IN ENGLISH FLUENTLY IMMEDIATE JOINERS REQUIRED Freshers can apply Freshers can apply BENEFITS - cab facility - medical insurance - ESIC - PF Computer knowledge and good typing speed Please call the below numbers and share your cv Share your cv to HR SHREERUPA - 8981509748

Customer Care Executive • Shifts: Rotational, 9hour shift • Workweek: 5days, 2days off • Salary: Up to 27,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently

We are having 100+ open positions for International Chat Process for a TOP MNC at Gurgaon location Minimum 1 year of International chat or Blended experience is mandatory. Salary : 36K + Incentives 5 days working. Sat & Sun are fixed off Must be a graduate Should have good language proficiency. CONTACT IMMEDIATELY. Senior HR : Monika = 9540632102 Email: touch.hr28@gmail.com NO CHARGES TOUCH CONSULTANTS

As a Senior Software Engineer , you will be the technical interface to customers for resolution of problems related to the use of Oracle HCM products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer Fusion HCM product issues. Job duties are varied and complex applying independent judgment. May have project lead role. 10+ years experience with Human Capital Management (HCM) Core products or 10+ years experience with HCM Applications products and have a technical degree i.e., BS / BE / BTech Computer Science/Management Information Systems/Science/ Engineering / Math / Physics / Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience , i.e., demonstrating an understanding of HCM Applications at a functional and technical level (preferably Oracle). Provide a delightful customer experience with every customer contact, ensuring the professional handling of every product issue Provide telephone and email support to internal and external customers Perform efficient incident management while maintaining metric quotas Understand and assess customer-reported issues to determine prioritization Serve as an internal knowledge resource for other members of the HCM team Apply knowledge of technologies to make solution recommendations Analyze and validate issues transferred to R&D and offer suggestions on fixes as needed Act as a liaison between customers, R&D, Production, Consultants, and QA, etc. Manage and ensure documentation of assigned incidents, including internal and external communications Learn, understand, maintain and contribute to internal support processes Analyze, develop, and improve internal processes Maintain strong alignment to Service Level Agreements Participate in special projects, as assigned : An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions. That s why we re committed to creating a workforce where all individuals can do their best work. It s when everyone s voice is heard and valued that we re inspired to go beyond what s been done before. Disclaimer:

Greetings From Scorelabs Inc ! We are Hiring Customer Support Executive ! Email and Chat Process Rotational Shifts Rotational Week Offs 6 days working CTC - 24K Max Pls call to Hr Meghana - 8464822386 Required Candidate profile 1 year exp in chat / email process mandatory Work @ Gachibowli & Begumpet English / Telugu / Hindi required Perks and benefits Plus other benefits as applicable Two way cab

Requirements for International voice Process: *Excellent Communication skills *5 Days Working *Rotational shift *HSC- 6 month experience required *Graduate - Fresher/Experienced * immediate joiners HR Arti 9522754537 Required Candidate profile Excellent communication is required 6 months experience is mandate Graduate or undergraduate both can apply

Greetings from Novac ! Join one of India's Top 100 Best Companies to Work for, Novac Technology Solutions Private Limited. As a digital transformation and cloud solutions company with expertise in various industry segments, we innovate and create a niche for organizations in an ever-evolving landscape. Novac is currently hiring for Quality Manager - Email Helpdesk! Please read the eligibility criteria before applying: Role : Quality Manager (Email Helpdesk) Preferable Experience - 3+ years in Banking and NBFC industry Expectations : Quality Audit Experience and Analytical Skills Key Responsibilities: 1. Quality Assurance & Compliance Ensure all customer email responses adhere to company policies, regulatory guidelines, and quality standards. Monitor and audit email interactions regularly to identify gaps and areas for improvement. Implement and update quality assurance checklists and evaluation criteria aligned with company standards. 2. Team Performance Management Conduct regular training sessions to enhance communication skills, product knowledge, and compliance awareness. Provide coaching and feedback based on quality audit outcomes to improve individual and team performance. 3. Customer Satisfaction & Feedback Management Analyse customer feedback and complaint trends related to email communication. Drive initiatives for continuous improvement based on customer insights. 4. Process Improvement Identify inefficiencies and recommend enhancements in email handling processes. Introduce tools or best practices to improve quality monitoring and reporting. 5. Reporting & Documentation Prepare and present quality performance reports to Reporting manager / senior management regularly. Maintain documentation of quality standards, audit findings, and corrective actions. Ensure transparency and traceability of quality assurance activities. NOTE : CANDIDATES WHO APPLIED FOR LAST 6 MONTHS ARE NOT ELIGIBLE.

Technical Support Advocate (ML-CS), Serve as the frontline representative for Microsoft’s consumer product support Role involves assisting end-users wit tech issues related to Windows OS, Microsoft 365, Surface Devices other Microsoft applications Required Candidate profile Handle Tier 1 & Tier 2 issues, escalating where required Offer remote assistance using Microsoft-approved tools Log all interactions accurately in the CRM/ticketing system Perks and benefits Perks and Benefits

Key responsibilities: 1. Responding promptly to customer inquiries via email and chat. 2. Reviewing and managing all client communications, inquiries, and orders to ensure high-quality service delivery. 3. Maintaining and strengthening existing customer relationships to ensure ongoing satisfaction and retention. 4. Liaising effectively with overseas customers to accommodate their requirements and time zones. 5. Collaborating with contracted artists and internal teams to ensure projects are completed accurately and on schedule. 6. Conducting thorough quality control and proofing of all completed projects before submission to clients for approval. 7. Working closely with the chat support team and the outbound call team to streamline client interactions and enhance service delivery. 8. Fostering a collaborative environment to facilitate seamless communication and efficient workflow within the team. 9. Compiling and analyzing monthly sales reports to track performance and identify improvement opportunities. 10. Providing insights and recommendations to senior management based on report findings. Preferred candidate profile Candidates with excellent written communication skills preferred.

o Provide tech assistance to customers via chat o Troubleshoot resolve technical issues promptly o Assist customers in setting up configuring gaming console o Address billing-related inquiries, including payment processing, refunds, subscription mgt Required Candidate profile o Assist customers account-related billing concerns o Educate customers about Gaming products, services, features o Provide detailed info on subscription plans, game titles, and additional offerings Perks and benefits Perks and Benefits

•Serve as first point of contact for customers •Provide clear information abt our products •Assist customers with onboarding •Troubleshoot product related issues •Maintain accurate logs of interactions using CRM tools •Resolution of support tickets Required Candidate profile •Communication skills in English, Kannada or Hindi (mandatory) •Strong interpersonal and problem-solving skills •Graduate in any discipline (prefer in education, communication or tech-related fields)

Please enter the number of vacancies for this job Job description Roles and responsibilities- Resolve International customer queries Over Chat. Minimum 12 months of International dual chat exp Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Requirements and skills Proven customer support experience or experience as a Client Service Representative. 35+ WPM Typing speed with 90+ Accuracy. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Perks and benefits Salary Up to 3.85 to 4.33 LPA ( Salary is totally depend over Experience ) Both side cab Plus LOYALTY BONUS 20k Loyalty Bonus Incentives For Any Further Query & for Active Response call me or share me your updated CV over WhatsApp :- 8383846755/ 7982372208/ 8076638362 /8586083619 EMAIL : Anuradha.Gupta@Techmahindra.com

Job Summary: This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision Key Responsibilities: Document customer inquiry information within appropriate Cummins systems Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone) Resolves routine customer issues through a basic understanding of Cummins processes, systems and practices Escalate non-routine issues, providing documentation through process Understands new and existing Cummins processes, systems and practices Contributes ideas and suggestions on how the existing processes can be made more customer centric or efficient External Qualifications and Competencies Competencies: Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Manages conflict - Handling conflict situations effectively, with a minimum of noise. Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Service Capability, Capacity and Coverage - Applies the Service Capability, Capacity and Coverage process to understand customer expectations, business priorities, and where products are operating to provide capable and consistent service through available parts, information, tools, and qualified technicians according to published standards; analyzes service capability metrics to identify, prioritize and resolve channel development opportunities within the service network. Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done. Warranty Process - Analyzes customer issues to verify root cause of failure and associated progressive damage using Cummins published service information; interprets the warranty administration manual to determine eligibility for coverage and claim requirements; identifies items associated with repair that can be covered and communicates to stakeholders; files a claim in the appropriate system using proper documentation and requirements to receive accurate settlement. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations. Additional Responsibilities Unique to this Position Experience: Requires previous relevant work experience; prior technical experience and/ or customer service experience is preferred. Full capabilities of the following roles (expectations to work the same as advocates in these areas) L1 Diagnostic Support (engine and PG) L1 Warranty Support (phone and chat) L1 PSI Support (basic PSI and PG areas) L1 DPS Support Answer Guidanz and whatever chats come into the GEN chat GEN chat seems to mostly be ecommerce chats Guidanz chats are what populate the L1 WTY chat Support RLS afterhours RLS (Repair logistics support) phone queue Take inbound calls from RLS customers and do the following as requested: Create an RLS work order Provide lead times or service provider options in the given breakdown area. This may include making outbound calls to service providers if necessary to arrange for emergency service. Provide a thorough update within the RLS work order with clear instructions on what needs to happen next (for the RLS team to follow up on during day shift). RLS Marine phone queue Take inbound calls from RLS customers and do the following as requested: Create an RLS work order Provide lead times or service provider options in the given breakdown area. This may include making outbound calls to service providers if necessary to arrange for emergency service. Provide a thorough update within the RLS work order with clear instructions on what needs to happen next (for the RLS team to follow up on during day shift). RLS inbox Receive inbound alerts for PG national account support Receive inbound alerts from RLS customers with new work order creation requests Work through Siebel Warranty adjudicating Customer Support Plan claims Review claims and approve them for payment.

InfoEdge is hiring for Chat Support and Operations role for IIM Jobs. If you have excellent verbal and written communication skills, you can apply for this role. Join our team! We are currently hiring for the role of Chat Support Executive for Ambition Box vertical | Noida Location. If you are interested, Attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 7th July 2025 (Monday) Interview Time - 10:00AM - 2:00PM Venue - Express Trade Tower 2, 3rd Floor, Sector 132, Opp. JBM Global School , Noida ( Nearest Metro Botanical Garden) Google Map https://maps.app.goo.gl/RKjfU3kS8UxT3ugS9 Contact Person Vrinda Gupta Documents Required - Updated Resume in hard copy Don't miss out on this opportunity! Join us in shaping the future of IIM Jobs team at Info Edge India Ltd. It's time to be a part of a dynamic team and make a difference in the industry! Email Resume - vrinda.gupta@naukri.com About BU: Ambition Box Ambition Box was founded in 2015 with a vision to help job seekers prepare for interviews and build successful careers. Now a part of Naukri.com, Ambition Box has grown rapidly and serves over 1 crore users every month, offering company reviews, interview questions, salary insights, and more. Job Objective To support B2B client queries through calls, chat, and email, ensuring a smooth and positive experience for our clients. Key Responsibilities Respond to client queries via calls, chat, and email, providing accurate and timely solutions. Review and moderate content to maintain the quality and accuracy of information on our website and reports. Coordinate with internal teams (design, product, operations, etc.) to ensure smooth functioning of our online listings and advertisement products. Learn and understand key processes, including service level agreements (SLAs), turnaround times (TAT), and standard operating procedures (SOPs). Achieve productivity and quality targets for client communications. Demonstrate product features and resolve client queries through email or calls. Required Skills Strong written and verbal communication skills. Willingness to learn and adapt quickly. Ability to handle multiple tasks efficiently. Attention to detail and a keen eye for quality. Basic client-handling skills (training will be provided). Interest in content moderation and proofreading. What We Offer Rapid learning and growth opportunities. End-to-end ownership of your tasks with guidance from experienced mentors. Freedom to innovate, experiment, and learn from mistakes. Opportunity to work on impactful projects that shape the industry. Exposure to multiple roles and responsibilities develop a versatile skill set! Be part of one of Indias fastest-growing career advisory platforms. Why Join Us? Work in a supportive, fast-paced environment designed for learning and growth. Receive mentorship and training to help you succeed. Be part of a team that values your ideas and encourages you to take initiative. Make a real impact by helping millions of users build better careers. Schedule: 5 days a week (Sat-Sun off), Hybrid 3days in office Office Timing: 9:30 AM - 6:30 PM Salary Offered - Upto 21k in hand Ready to launch your career with Info Edge? Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/