E-Commerce Manager

Job Description

You will be responsible for overseeing and driving the online sales strategy of a business. Their primary goal is to increase revenue through online channels, improve customer experience, and manage digital marketing and operational aspects of ecommerce platforms. Key Job Responsibilities- 1. Strategy and Planning Develop and execute ecommerce strategies aligned with the company’s goals. Identify growth opportunities and market trends. Forecast sales targets and KPIs for ecommerce. 2. Website & Platform Management Oversee the performance and development of ecommerce websites (Shopify, and other Marketplaces). Ensure the site is optimized for user experience, mobile responsiveness, and SEO. Coordinate product uploads, categorization, and digital merchandising. 3. Digital Marketing Manage online advertising (Google Ads, Meta Ads, etc.). Lead email marketing, content marketing, and affiliate programs. Analyze and optimize campaigns using tools like Google Analytics or GA4. 4. Sales and Conversion Optimization Monitor site performance and conversion rates. Run A/B tests, improve product pages, checkout flows, and CTAs. Implement promotional campaigns and seasonal sales. 5. Customer Experience Work with customer service teams to ensure satisfaction and resolve issues. Implement loyalty programs, chatbots, or live support systems. 6. Inventory & Logistics Coordination Collaborate with supply chain and warehouse teams. Monitor stock levels and manage inventory on digital platforms. Oversee order fulfillment, shipping, and return processes. 7. Data Analysis and Reporting Track sales data, customer behavior, and marketing performance. Generate weekly/monthly reports for senior management. Use insights to refine strategies. Skills Required Strong understanding of ecommerce platforms (e.g., Shopify, Magento, BigCommerce). Knowledge of SEO, SEM, and digital analytics. Experience with CRM and CMS systems. Analytical mindset and proficiency in Excel, GA4, or other analytics tools. Project management and cross-functional leadership. Strong written and verbal communication. Min Experience- 2 Yrs Job Type: Full-time Pay: ₹10,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person Expected Start Date: 15/06/2025