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Tata Communications
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DGM ISR Lead

DGM ISR Lead

Tata Communications

15 years

0 Lacs

Pune Maharashtra India

Posted:1 day ago| Platform:

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Skills Required

mobility collaboration security network management communication tcl scouting support consulting marketing solver drive mpls sip salesforce crm documentation pipeline forecast development retention certifications engineering finance

Work Mode

On-site

Job Type

Full Time

Job Description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsDesignation ISR-LeadLocation Pune DighiReports to Business HeadTeam Direct Reportees 7-8No. Of Peers 4-5

About the Team and Function

Customer Success Group - Account Management

Purpose of your Role

Tata Communication’s (TCL) Prime Accounts business is scouting for Inside Sales Head to manage a team of Inside Sales Resources based out of Pune. From ourexperience, the best ISRs take a consultative approach and are looked upon by ourcustomers as trusted advisors. This combined with the support received from ourSolutions consulting, Marketing, and Product team, make this an ideal opportunityfor professionals in the Enterprise Sales community to build on their existing trackrecord with an incredible success story.

You Will Be Accountable For (Key Responsibilities)

A multi-faceted professional, a brilliant communicator and organiser, a naturalproblem solver and relationship builder.Proactive and hands-on, with strong business acumen and drive and determination to succeed.You should be well versed with the Inside Sales Tools & protocols.

You Are (behaviours to display - DRIVE)

This is an Inside Sales Lead role responsible for managing 6-7 ISR & growing existing
enterprise Accounts in India

You’ll be expected to create inroads into accounts, identify their business needs
and articulate value proposition of products that solve for their needs (LeasedLine, MPLS, Cloud Infrastructure, Security, SDWAN, Global SIP etc)

Work on Salesforce CRM, keep up to date documentation and pipeline hygiene,

participate in weekly forecast meetings with Sales Leadership.

Work closely with Cross Functional Teams (Marketing, Solution Consulting, Business

Development, Renewal and Retention, Feasibility, Commercial, Delivery, etc)

Actively participate on Renewal Opportunities and Collection resolution initiatives
Own end-to-end sales cycle: advance sales opportunities from qualified leads to

closed revenue

Plan, prioritize and manage personal sales activities and customer/prospect

contact towards achieving ACV targets - especially managing personal time and

productivity.

You have experience in (including any education background & Certifications)

Engineering graduate with a management degree with 15+ years of experience
Understanding of management dynamics; Technical knowledge; Understanding of finance & supply chain management; Knowledge of industry
Building a strong relationship with Key Stake holders in the organisations is a must for the role
You prospect daily, generally have your sales funnel full, are rejection proof and not intimidated by decision-makers.
Have prior experience with products like Leased Line, MPLS, Cloud Infrastructure,
Security, SDWAN, Global SIP etc
Managed a large team, Self-motivated and able to work under pressure.
Prioritize your day and manage your time effectively.
Comfortable working with different stakeholders and cross functional teams
Can communicate effectively & put your thoughts across

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DGM ISR Lead