Delivery Head - IT Services - Delhi/Pune

170 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Be recognised as a Senior Leader in a leading IT Services Organization
  • You'll join a high-performing business, backing talented individuals

About Our Client

A global IT services and consulting organization with over 12,000 professionals, known for its expertise in cloud, AI, and digital technologies. It is part of a large, diversified business group with a legacy of over 170 years, and focuses on delivering enterprise solutions through a consultative, design-thinking approach to drive innovation and business transformation.
  • Delivery Management
    • Own and manage a customer portfolio worth $70M+.
    • Ensure delivery excellence, operational efficiency, and high customer and employee satisfaction.
    • Act as the primary point of contact for key clients.
  • Thought Leadership
    • Lead large-scale programs with expertise in the manufacturing domain.
    • Oversee support and maintenance across enterprise systems, applications, and infrastructure.
    • Contribute to and lead strategic initiatives within the organization.
  • Team Management
    • Empower and mentor delivery, program, and project managers.
    • Ensure effective risk and issue management across accounts and projects.
    • Guide teams interfacing with both clients and internal stakeholders.
  • Growth Mindset
    • Drive portfolio growth through hiring, RFP participation, and proposal development.
    • Collaborate with sales and technology teams to expand business opportunities.
    • Facilitate upward and cross-functional communication.
  • Business Management
    • Monitor key business metrics: revenue, margins, growth, and customer satisfaction.
    • Improve productivity through process optimization and automation.
    • Manage operational KPIs like utilization, team structure (pyramid), and fresher onboarding.

The Successful Applicant

Strategic Leadership & Vision
  • Has 18+ years of experience in IT services or consulting, with at least 5 years in senior leadership.
  • Demonstrates a clear ability to align technology strategies with business goals and drive digital transformation.
Domain Expertise
  • Deep understanding of manufacturing sector.
  • Experience managing large programs and support/maintenance across enterprise systems and infrastructure.
Team & Delivery Management
  • Proven track record of leading large, diverse teams (300+ Team size) and mentoring delivery managers.
  • Skilled in managing $30M+ portfolios, ensuring delivery excellence, customer satisfaction, and operational efficiency.
Technical & Business Acumen
  • Strong grasp of cloud-native solutions, AI/ML, IoT, and digital experience platforms.
  • Capable of translating complex technical solutions into measurable business value.
  • Experienced in budgeting, financial planning, and achieving growth targets.
Communication & Stakeholder Engagement
  • Excellent communicator who can engage with executives, clients, and technical teams.
  • Adept at navigating complex challenges and making data-driven decisions

What's on Offer

The role offers the opportunity to lead a high-impact, multi-million dollar delivery portfolio in the manufacturing domain, driving innovation and digital transformation. The candidate will work with cutting-edge technologies like cloud, AI/ML, and IoT while influencing strategic growth initiatives. It also provides a platform for senior leadership, cross-functional collaboration, and measurable business impact.

Contact: Sugandh Sharma

Quote job ref: JN-072025-6793987

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