Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

CRM Implementation Lead

IIDE - The Digital School

3 years

0 Lacs

Mumbai Metropolitan Region

Posted:21 hours ago| Platform:

Apply

Skills Required

crm marketing data reporting support management documentation design reports analyze analysis salesforce hubspot customization workflow optimization automation extraction looker tableau sql visualization effectiveness certification analytics

Work Mode

On-site

Job Type

Full Time

Job Description

Work Timings: 10:15 am - 7:15 pm
Working Days: Monday - Friday (1st and 3rd Saturdays are working; 2nd, 4th & 5th Saturdays are off)Location: Lower Parel and Andheri, Mumbai (5 minutes from Railway Station)Work Mode: 100% Work from OfficeWhy IIDE:IIDE is Asia’s most trusted digital marketing institute, offering government-recognised online, offline, and postgraduate programs. We empower students, graduates, and working professionals to transform their careers and stay future-ready in the ever-evolving digital landscape.About the Role:As a CRM & Business Analyst Lead, you will be responsible for managing and optimizing our CRM systems, ensuring data accuracy, and providing robust reporting solutions using BigQuery. You will play a crucial role in enhancing business processes, driving CRM improvements, and delivering actionable insights to support data-driven decision-making across the organization.What You'll Do:CRM Management & Improvement:

Manage, configure, and maintain CRM systems like LeadSquared and Zoho, ensuring optimal performance and data accuracy.
Customize and optimize CRM workflows to align with evolving business needs.
Implemented CRM system
Collaborate with various teams to gather requirements and translate them into effective CRM solutions.
Facilitate stakeholder sessions to collect detailed requirements and ensure accurate documentation and solution design.

Data Reporting & Analytics:

Develop and manage comprehensive reporting solutions using BigQuery.
Translate business requirements into detailed, actionable reports, dashboards, and visualizations.
Analyze large datasets to identify valuable insights, trends, and opportunities, and provide actionable recommendations to stakeholders.
Communicate complex data and insights clearly and concisely to both technical and non-technical audiences.

Requirements

Who You Are:
Must-Have:

3+ years of experience in business analysis, CRM management, or a related role.
Proven experience with CRM platforms like Zoho, LeadSquared, salesforce, Moengage, webengage, hubspot, clevertap and freshworks.
Strong understanding of CRM customization, workflow optimization, and automation.
Hands-on experience with BigQuery for reporting and data extraction.
Strong analytical skills with the ability to translate data into actionable business insights.
Business process analysis and improvement
BI Tools (looker studio, Tableau)
Marketing and Sales automation

Should Have:

Experience in developing automated reporting solutions and dashboards.
Ability to collaborate effectively with cross-functional teams.

Nice to Have:

Experience working with SQL and other data visualization tools.
Understanding of digital marketing and sales processes to enhance CRM effectiveness.
Certification in CRM platforms or data analytics tools.

More Jobs at IIDE - The Digital School

Program Manager - Student Operations (Offline Programs)

Mumbai Metropolitan Region

32 - 40 yrs

Salary: Not disclosed

Student Engagement & Events Coordinator

Mumbai Metropolitan Region

Experience: Not specified

Salary: Not disclosed

Student Engagement & Events Coordinator

Mumbai, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Team Lead - Admissions Counsellor

Delhi, Delhi, India

4.0 - 4.0 yrs

Salary: Not disclosed

Team Lead - Academic Counsellor

Mumbai Metropolitan Region

5.0 - 5.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Crm Interview Now

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

IIDE - The Digital School

35 Jobs

RecommendedJobs for You

CRM Implementation Lead

IIDE - The Digital School

Mumbai Metropolitan Region

CRM Implementation Lead

IIDE - The Digital School

Mumbai Metropolitan Region

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

CRM Implementation Lead