Business System Analyst

Job Description

Greetings from Teknikoz Experience : 10+ Years Job Summary : We are seeking a detail-oriented and proactive Business Systems Analyst (BSA) to support the successful implementation and conversion of an Electronic Medical Record (EMR) system. The ideal candidate will have experience documenting business and clinical processes, engaging with end users, and translating operational needs into system requirements. Strong communication skills and the ability to work collaboratively with cross-functional teams are essential. Experience with EMR platforms or other systems in regulated industries (e.g., healthcare, finance, or pharmaceuticals) is preferred. Key Responsibilities : Collaborate with stakeholders, including clinicians, operations staff, and IT teams, to gather and analyze business and system requirements. Document current and future state workflows, including process maps, use cases, and functional specifications. Conduct user interviews, focus groups, and job shadowing to understand operational pain points and system needs. Translate business needs into clear and actionable requirements for technical teams and vendors. Support testing activities including UAT planning, scenario writing, and validation against documented requirements. Participate in data mapping, migration planning, and system validation activities. Work with the project team to ensure timely issue resolution and alignment with project milestones. Communicate effectively with technical and non-technical audiences, providing regular updates and documentation. Assist in training development and end-user readiness activities as needed. Support change management and process improvement initiatives aligned with EMR adoption. Qualifications : Bachelor’s degree in Business Administration, Information Systems, Healthcare Administration, or a related field preferred; equivalent experience in a similar role will also be considered. 3+ years of experience as a Business Analyst or Business Systems Analyst, preferably supporting software implementations or system conversions. Strong documentation skills including business process documentation, requirements gathering, and workflow analysis. Excellent communication and interpersonal skills; ability to work with diverse end users and technical teams. Experience with EMR/EHR systems or similar enterprise software in regulated industries is highly desirable. Familiarity with healthcare operations, clinical terminology, or compliance standards (e.g., HIPAA) is a plus. Proficiency in tools such as Microsoft Office, Visio, Lucidchart, Jira, or similar business analysis platforms. Preferred Qualifications : Experience with EMR systems such as Epic, Cerner, MatrixCare, or similar platforms. Understanding of data migration concepts and validation techniques. Show more Show less