Business Development Specialist

About Us:

Platton Inc.

About the Job:

Business Development Specialist

fully remote

Core Objective:

To close qualified leads, deliver tailored logistics proposals, negotiate terms, and establish long-term client relationships that drive recurring shipments and account growth.

Key Responsibilities:

• Conduct discovery calls and Zoom meetings with leads passed by the SDR team.
• Understand client logistics needs: shipment frequency, trade lanes, Incoterms, cargo type, and compliance requirements.
• Create pricing briefs based on client requirements and coordinate with the Pricing team for accurate and margin-protected quotations.
• Deliver tailored proposals to clients and lead commercial negotiations, including pricing, service scope, and terms.
• Close the first shipment, ensuring seamless coordination with the operations and documentation teams.
• Notify the Sales Director or Finance team when credit evaluation or payment terms need approval for new accounts.
• Manage initial onboarding and relationship handoff to the Account Management or Customer Success teams, where applicable.
• Maintain detailed pipeline and opportunity records in the CRM (Zoho or similar), including stages, notes, and follow-ups.
• Track and report KPIs such as close rates, lead response times, and first-shipment timelines.
• Contribute to continuous improvement of sales processes and proposal formats.

Required Skills & Experience:

• 4–8 years of B2B sales experience in freight forwarding, logistics, or supply chain services.
• Proven ability to close deals involving ocean (FCL/LCL), air, and inland freight.
• Understanding of Incoterms, international trade documentation, and customs-related costs.
• Familiarity with logistics tools and CRMs (Zoho, HubSpot, Salesforce).
• Strong commercial negotiation, client engagement, and coordination skills.
• Excellent English communication, both written and spoken.
• Ability to manage remote collaboration with SDRs, Pricing, and Ops teams.
• Existing network of clients in freight forwarding or import/export.
• Exposure to e-commerce logistics, Amazon FBA shipments, or U.S.-focused trade lanes.
• Experience with high-velocity sales environments and CRM-driven sales cycles.
• Ability to overlap with U.S. business hours as required.