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At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Business Analyst - Master Data Management
In this role, we are looking for a qualified professional who can provide guidance to the team with subject matter expertise on Vendor master or Product master domain within SAP MDM process.
Responsibilities
- Maintain product specification & harmonisation, plan and create new item onboarding, Dispatch, and track product documents (terms and conditions, master data sheets, etc.)
- cooperate with international and national business departments within the scope of international master data management processes
- As a Master Data Specialist, you are responsible for monitoring data quality (e.g., via dedicated data quality tools)
- You identify data quality improvements opportunities and align their implementation with the responsible teams
- You ensure accuracy and adhere to metrics/KPIs / ensure data quality for deliverable is met and all metrics adhered
- You are supporting the knowledge transfer to internal stakeholders, as well as supporting in global projects related to data quality
- Responsible for all master data objects in respective scope of materials, buying organization and pricing.
- Execute day to day Master data management activities
- Ensure master data integrity between modules & systems at efficient quality and accuracy, Coordinate, Analyse and facilitate resolution of issues
- Propose opportunities for improvement of Master Data Quality
- You ensure error correction by end users and manage data incidents
- Creating Data Quality report requests on behalf of the business teams to be implemented by the IT teams is part of your tasks
- Act as the SME in the Master data management activities
- Train and mentor other team members to ensure seamless delivery
Candidate Profile
The requirements of the role include:
- As a Master Data Specialist, you have completed a university degree/studies or equivalent education
- You are well educated in the area of master data analysis with SAP S/4HANA and SAP Master Data Governance
- Correspond with internal business departments and external business partners
- SAP Ariba or SAP HANA knowledge is beneficial
- You are proficient in working with MS Office (especially in Outlook, OneNote, Word and Excel)
- Additionally, you have advanced experience in Excel
- Knowledge of Syniti are considered an advantage
- A high degree of motivation, excellent analytical and conceptual skills
- Possess strong communication skills and a good sense of responsibility
- Team player with strong analytical, cooperation and communication skills
- Enjoyment working in a dynamic team
- Very good English language skills
- Reliability, structured approach, and independence characterize your strengths in working
- Ensuring accuracy and quality in all tasks is facilitated by your meticulous attention to detail
- Analysing and reporting metrics of master data to reduce customer data issues and improved customer data quality in order to ensure that teams follow and support customer data governance policies
- Developing and improving business processes through tools, metrics to enable decision making
- Good analytical skills, propose process improvement plans
- Quality improvement is expected
- Knowledge on SAP ERPs and workflow systems
Qualifications we seek in you!
Minimum qualification
- Bachelor’s / Master’s degree
- Strong analytical skills and problem-solving skills.
- Proven work experience as a Sr Team member, Subject matter Expert or Associate business analyst
- Effective communicate in writing and verbally to client.
- Experience in balancing customer facing role and work assessments.
- Self-starter and have analytical, problem-solving skills
- Relevant experience – Years
Preferred qualifications/Skills
- Overall candidate should have problem solving, macro-level research and analytics approach and good in numbers.
- Good people and customer handling skills
- Effective communication and interpersonal skill
Why join Genpact?
- Lead AI-first transformation – Build and scale AI solutions that redefine industries
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
- Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
- Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. 
