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Back Office Executive_IT

Back Office Executive_IT

Aurnex Group

0 - 1 years

0 Lacs

Ahmedabad Gujarat India

Posted:1 week ago| Platform:

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Skills Required

timing support documentation coordination data reports communication crm pipeline scheduling tracking excel word powerpoint multitasking service marketing salesforce

Work Mode

On-site

Job Type

Full Time

Job Description

Designation: Back Office Executive

Shift Timing: 10:00 AM - 7:00 PM

Location: Ahmedabad

Job Summary

We are looking for a proactive and detail-oriented individual to handle both back-office operations and pre-sales support activities. This role involves managing administrative tasks, preparing sales documentation, supporting the sales team with client coordination, and maintaining data accuracy throughout the sales process.

Key Responsibilities

Back Office Responsibilities:
Maintain and manage customer records, sales data, and internal databases.Prepare reports, invoices, quotations, and documentation as required.Handle email and telephonic communication in a professional manner.Organize and file important documents (digital and physical).

Pre-Sales Support Responsibilities

Assist the sales team in responding to client inquiries and preparing proposals.
Create and format presentations, brochures, and other client-facing material.Follow up with prospects for documentation or clarification as needed.Maintain CRM systems with updated lead and opportunity data.Support the sales pipeline by scheduling meetings and tracking lead progress.

Key Skills & Competencies

Strong written and verbal communication skills
Proficient in MS Office (Excel, Word, PowerPoint) and CRM toolsExcellent organizational and multitasking abilityStrong attention to detail and accuracyAbility to coordinate with multiple teams and meet deadlinesCustomer service-oriented mindset

Qualifications

Bachelor’s degree in Business Administration, Marketing, or related field

0-1 Years Of Experience In Back Office/pre-sales/support Roles Preferred

Experience with CRM systems (Zoho, Salesforce, etc.) is an advantage

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Back Office Executive_IT