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2.0 - 6.0 years
0 Lacs
uttar pradesh
On-site
The ideal candidate will appropriately identify the needs of both new and current customers to support their success using our product. You will develop effective communication with clients and internal team members to understand and address any issues customers may encounter. Responsibilities - Collaborate across functions within the company to engage with all stakeholders in customers" success - Establish and nurture relationships with customers to comprehend and fulfill their requirements - Visit customers to discover growth opportunities within our platform - Oversee all reporting related to the status of customers" accounts Qualifications - Prior experience in account management - Excellent communication skills and comfortable in a client-facing role - Willingness and ability to travel ,
Posted 5 days ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
The Client Account Manager (Digital Marketing & Campaigns) role is located in Worli, Mumbai, and requires on-site presence. As a dynamic digital marketing agency committed to creating impactful content that fosters growth, shapes brands, and engages global audiences, our team merges creativity, data, and strategy to help clients achieve tangible business outcomes. In this role, you will serve as the primary contact for our clients, ensuring the realization of their digital marketing objectives. Your responsibilities will encompass planning, coordinating, and executing strategies across social media campaigns, website development, content creation, and PPC campaigns in collaboration with internal teams, thereby delivering high-quality outcomes punctually and in alignment with the brief. Key Responsibilities: - Act as the main point of contact for designated clients. - Develop and oversee digital campaigns spanning social, content, and paid channels. - Collaborate with creative, design, and performance teams to ensure seamless execution. - Deliver progress updates, campaign insights, and innovative concepts to clients. - Cultivate robust client relationships, guaranteeing contentment and retention. Desired Qualifications: - Possess 4-8 years of account management or digital marketing agency experience. - Demonstrate a sound grasp of social media, PPC, and content marketing. - Exhibit outstanding communication, presentation, and project management competencies. - Previous exposure to working with international clients is advantageous. - Prefer candidates available for immediate engagement.,
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
You will play a vital role in contributing to the long-term growth of Abbott Nutrition products in your territory. Your primary focus will be on increasing awareness among Health Care Professionals regarding the crucial role of nutrition in enhancing quality of life, as well as highlighting the superiority of Abbott products compared to competitors. Your efforts will involve acquiring new business opportunities and expanding existing ones through an omnichannel approach that emphasizes customer engagement. By effectively engaging with Health Care Professionals, you will aim to instill confidence and loyalty towards Abbott brand products. Your responsibilities will include enabling the ethical field force to achieve regional and team Key Performance Indicators (KPIs). To achieve this, you will need to analyze market trends, category insights, and channel opportunities within your designated territory. Utilizing real-time omnichannel business intelligence, you will identify growth opportunities at the customer/account level. By leveraging business analytics and customer insights, you will continuously assess growth potential across the region and develop an omnichannel engagement strategy to position Abbott as the preferred brand. Moreover, you will be tasked with developing and executing account plans that align with the integrated customer engagement strategy. This will involve deploying marketing programs aimed at target customers and accounts through Medical Representatives. Your role will also entail providing ongoing coaching and feedback to Medical reps to enhance their customer engagement skills and proficiency. Furthermore, you will be responsible for advancing the digital knowledge and application capabilities of Medical reps through mentoring and coaching. Building and nurturing relationships with customers and accounts across various channels, including digital, remote/virtual, and face-to-face interactions, will be essential in promoting awareness and fostering loyalty towards Abbott brand products. Collaboration with cross-functional teams such as Marketing, Analytics, and Sales Force Effectiveness (SFE) will be crucial. By working together, you will gather and interpret customer and market behavior data to translate omnichannel engagement insights into actionable strategies. Additionally, your role will involve developing and expanding a network of Key Opinion Leaders (KOLs) within your territory to influence perceptions at all levels of an account, beyond just Health Care Professionals.,
Posted 5 days ago
3.0 - 7.0 years
0 Lacs
nagpur, maharashtra
On-site
As a [Job Title], you will be responsible for building a network of real estate brokers in the allocated area and developing strong partnerships with them. Your key responsibilities will include regularly visiting both new and existing channel partners to establish a strong influence over the network. You will need to ensure a continuous flow of customer database and leads through the support of your channel partners. In this role, you will be accountable for ensuring the quality of leads and managing the accounts of existing channel partners effectively. Collaboration with cross-functional departments will be essential to guarantee the satisfaction of channel partners. You will also need to follow up with internal team members to ensure prompt actions are taken on customer requests. It will be your responsibility to keep the channel partners informed about the latest developments and programs offered by the company, both for them and the end users. Building engagement with channel partners through trust, effective communication, and service offerings will be crucial. Additionally, maintaining the brand image of the company by adhering to the appropriate code of conduct is a key aspect of this role. To qualify for this position, you must have a minimum of a Graduation degree or similar qualification, along with 3-5 years of relevant experience in a similar role. The ideal candidate will possess great sales skills with the ability to connect with clients effectively. Good listening skills are essential to understand the requirements of clients, and strong interpersonal, analytical, and follow-up skills are highly valued. We are looking for a highly motivated individual who is target-driven and can adapt to flexible work timings and schedules. Excellent relationship management and account management skills are necessary for success in this role. A good working knowledge of real estate brokers and their businesses will be advantageous in fulfilling the responsibilities of this position.,
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
delhi
On-site
Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We're one of the fastest-growing tech startups in the region, consistently charting new heights! This position is with BridgeU, one of the brands under Manifest Global, which also includes Cialfo, Kaaiser, and Explore by Cialfo. Please note that this is a 5-day working role. BridgeU is on a mission to empower schools and students worldwide to navigate the future with confidence. We provide smart, data-driven solutions that support international secondary schools in delivering better university and career guidance, preparing students for life beyond the classroom. With a global footprint and a commitment to student outcomes, we work hand-in-hand with educators, counselors, and school leaders to ensure every student finds the right pathway for their future. Our team is made up of dedicated educators, technologists, and innovators, working together to transform guidance and university admissions through meaningful relationships, powerful insights, and world-class support. At BridgeU, we believe in impact over ego, collaboration over silos, and long-term partnerships over quick wins. BridgeU is seeking an elite Client Partner to deliver an unparalleled level of service to high-quality B2B high school clients. This individual will manage relationships with stakeholders across all levels from junior counselors to senior school leaders with the professionalism and finesse typically seen in white-glove service roles. The ideal candidate will bring exceptional customer experience, service orientation, and account growth capabilities while embodying the highest standards of sophistication, emotional intelligence, and personalization. The responsibilities of this role include driving client success by partnering closely with high school stakeholders, ensuring client satisfaction and delight through regular business reviews and personalized solutions, providing client support to resolve technical challenges, maximizing value and expanding relationships by encouraging deeper adoption of BridgeU's platform, maintaining operational efficiency by updating client records, and leading, strategizing, and developing strategies for client growth and development. The ideal candidate for this role should possess a Bachelor's degree in Business Administration, Education, Marketing, Communications, or a related field, have experience within the SaaS, EdTech, or technology solutions industry for B2B clients, and demonstrate 5+ years of success in customer success, client experience, account management, or strategic consulting. Skills such as a consultative approach, attention to detail, analytical thinking, and efficient communication are essential, along with qualities like professional presence, emotional intelligence, discretion, and ambition. If you have an MBA or equivalent postgraduate degree in marketing or business, familiarity with high school counseling workflows and challenges, or experience engaging directly with C-level education stakeholders, you would be considered a notch above for this role.,
Posted 5 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Customer Success Manager at UpRise Labs, you will play a crucial role in ensuring our clients" success and satisfaction by being their primary point of contact post-onboarding. Your responsibility will be to understand each client's recruitment processes, goals, and success metrics in order to align our solutions effectively. By driving product adoption, providing training, and offering strategic insights, you will aim to maximize the value our clients derive from our product. Your role will involve acting as a trusted advisor and recruitment tech expert, guiding clients on best practices, new features, and optimization opportunities. Additionally, you will be tasked with identifying potential upsell or cross-sell opportunities and collaborating with the sales team to capitalize on them. Promptly addressing customer issues and coordinating with internal teams when necessary will also be part of your responsibilities. Monitoring account health, tracking usage and satisfaction metrics, and proactively managing risks will be essential in ensuring long-term relationships with key stakeholders, ranging from recruiters and HR heads to business leaders. The ideal candidate for this position should have a background in Customer Success, Account Management, or Recruitment Operations, preferably within an HR tech or SaaS environment. With a solid understanding of recruitment processes, ATS systems, or HR workflows, you should possess excellent communication skills, strong interpersonal abilities, and a problem-solving mindset. The ability to thrive in a fast-paced, high-growth startup environment and manage multiple clients efficiently will be key to success in this role. If you are passionate about helping customers succeed within the tech and recruitment space, we encourage you to apply for this exciting opportunity with UpRise Labs. Join us in transforming how organizations discover, assess, and hire top talent using the power of AI.,
Posted 5 days ago
0.0 - 3.0 years
0 Lacs
bhopal, madhya pradesh
On-site
As a Marketing and Business Development Executive at Selection Point, located in Bhopal, you will play a crucial role in identifying and cultivating new business opportunities, generating leads, and managing client accounts. Your responsibilities will involve conducting market research, formulating effective marketing strategies, engaging with potential and existing clients, and driving business growth. Collaboration with the marketing team and other departments is essential to achieve our business objectives. Key Qualifications: - Demonstrated skills in New Business Development and Lead Generation - Strong business acumen and strategic thinking - Excellent communication skills - Experience in Account Management - Proactive and self-motivated approach - Bachelor's degree in Business, Marketing, or a related field - Prior experience in marketing and business development is advantageous This is a full-time on-site position requiring a minimum of 6 months to 1 year of experience in the marketing field. The role may involve both on-field and off-field work. The salary range for this position is 8k-10k, and the job location is at Zone 2, M.P. Nagar, Bhopal. If you are enthusiastic about this opportunity and possess the required qualifications, please share your resume with us at selectionpoint009@gmail.com.,
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
Intervuebox is an AI Agent platform that conducts customized job interviews by tailoring questions from candidates" CVs and job requirements, with follow-up questions based on their responses. It enables users to create AI agents with their expertise to conduct and evaluate interviews. Together, we aim to innovate and elevate your business. Our cutting-edge SaaS platforms and AI-trained consultants are designed to fuel growth and success, unlocking your business's true potential. This is a full-time on-site role for a B2B IT Sales Executive located in Ahmedabad. As a B2B IT Sales Executive, your primary responsibilities will include identifying potential clients and generating leads, managing client accounts, and driving sales activities. You will play a key role in building and maintaining relationships with clients, understanding their needs, and offering relevant IT solutions. Your day-to-day tasks will involve actively engaging with prospects, conducting presentations, and negotiating deals to achieve sales targets. To excel in this role, you should have experience in IT Sales and Information Technology, along with skills in Lead Generation and Account Management. Strong communication skills are essential, and a proven track record of meeting sales targets and KPIs is highly valued. You should be able to work both independently and as part of a team. While a Bachelor's degree in Business, Information Technology, or a related field is preferred, experience in the SaaS industry will be considered a plus. Join us in our mission to drive innovation and success in the B2B IT Sales landscape.,
Posted 5 days ago
8.0 - 13.0 years
8 - 13 Lacs
Bengaluru
Work from Office
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity s Product Engineering Teams optimize existing products from information or input provided by marketing, customers, Operation Teams, Development Engineers or other employees. They maintain existing products, processes, and specifications including modifications for new applications consistent with manufacturing techniques and economies. They also initiate and implement programs to continuously improve quality, and cost, while meeting customer requirements and may support and implement product extensions to existing platform products to meet specific customer requirements. As part of the Product Engineering Team all activities related to PEC (Product Environmental Compliance), Material Compliance and Sustainability should be pro-actively driven and owned. Be the go-to expert for PEC & Sustainability related inquiries. Supporting Corporate initiative and drive execution within the Sub Vertical. Responsibilities Leading global Product Environmental Compliance (RoHS, REACH, California Prop65, ) for Relays, Terminal Blocks and Distribution Blocks Leading global Sustainability activities in the Sub Vertical to meet TE s commitment regarding carbon footprint reduction Being the technical connection between Corporate team and Product Engineering Teams Driving Corporate initiatives regarding PEC and Sustainability within the Sub Vertical Supporting Engineering functions regarding PEC & Sustainability for Legacy Products and New Product Development Projects Being a solution provider to meet regulatory requirements Proactively identifying upcoming changes to regulatory requirements, creates an action plan and ensures smooth execution Proactively identify and manage risks related to product safety, quality, and legal issues. Complete customer requests MD/compliance form basing on TE standard MD form Collaboration with procurement to push compliance/MD data from suppliers Desired Candidate Profile: Minimum of 8 years of relevant compliance engineering work experience with electro-mechanic components Technical knowledge in Product Environmental Compliance (RoHS, REACH, California Prop65, ) Technical knowledge in Sustainability / Carbon Footprint reduction Technical knowledge in stamped and molded parts, in respect to PEC Good command in verbal and written English language to facilitate global communication both internally and with external customers. Ability to work in a global environment - able to accommodate varying time zones and capable of collaborating with individuals across geographies. Experience in Microsoft Office applications basic project management knowhow, preferred Competencies Location
Posted 5 days ago
1.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Job Overview TE Connectivity's Account Management Teams are responsible for selling TE's products, systems or services, providing detailed technical product information and maintaining relationships with customers in assigned geographic territory, industry or accounts. What your background should look like: Delivers an extraordinary customer experience by technically advising customers on TE products, services, and capabilities to best meet the needs of the customer and the designs they are working on. Sells the value propositions of TE Connectivity products and services. Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts. Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions. Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests. Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer. Work with TE franchised distributors to provide quotations and order fulfillment. Promote TE portfolio of products to drive revenue Skills Education: Bachelor s in technical or business degree. 1-5 years of Technical Support / Sales and Customer Service experience. Excellent communication skills. Flexible to work in Shifts and Hybrid Model Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback. Strong verbal, written, and presentation skills. Relevant product or industry experience a plus. Team player, critical thinker, self-motivator and ability to maintain a proactive positive attitude. Competencies Location
Posted 5 days ago
4.0 - 7.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Youll set the facility management team on the right track through ample engineering planning and management. Youll drive success in terms of functionality and stability by finding new ways to improve the system and making sure that everyone knows where they stand. You need to ensure that team members can efficiently respond to all engineering challenges, at the same time comply with the policies and procedures. Youll bring out the team player in you to keep all key performances in check. All eyes on the plan Youll ensure that all risk mitigation plans are in place. Do such plans comply with our clients designated procedures and policies Are all engineering reports in order You constantly need to monitor and evaluate all critical environment equipment across the accounts site to make sure everything is running smoothly as possible. Tracking review reports should also keep you busy, as doing so is instrumental in implementing improvement plans across the sites. Taking facilities operations up a notch Maintaining high-quality facilities operations is your top priority. To achieve this, youll work closely with facilities managers to keep the reliability of facilities operations. Youre in charge of reviewing the planned preventive maintenance programmes, as well as ensuring that service standards are aligned and maintained with regional operations procedures. Youll take the lead in pushing the ONEVIEW system to your staff, and use it to ensure consistency against regional policies and procedures. Youll also be responsible for quality assurance by keeping the M&E systems in check. Risks under control Being an engineering manager also requires you to be on top of your risk management game. Are there any major M&E equipment risks Is information uploaded into our systems accurate and complies with the audit process Is the disaster recovery and business continuity planning implemented and reviewed periodically Are escalation procedures observed These are just some of the questions that you constantly need to ask yourself as our risk management agent. Tracking project effectiveness Youll be involved in project review, execution and information documentation. Youll keep track of the M&E portions of all project proposals, and participate in the technical aspects of the M&E portion of any projects bidding process. It is also your job to keep project information together for future use. Managing the team Youll oversee all engineering-related trainings of staff members, as well as ensure their compliance to necessary licenses and certifications. Youre also in charge of ensuring the quality of management reports through the teams deliverables and administration of the ONEVIEW portal. Sound like you To apply, you need to be: Experienced and client centric You must have a university degree in engineering/facility management, with eight years experience in the field. Youll need a strong grasp of client satisfaction, as youll constantly communicate with our stakeholders. Well expect you to provide them with solutions that will continuously improve their systems and save them costs. Youll also strive to determine if we can provide them other services that may help improve their conditions further. A strong, flexible leader Do you have an excellent command of spoken English and Chinese languages Are you a proactive leader who can think laterally and deliver innovative solutions Do you have strong people skills, capable of boosting staff satisfaction and morale If your answers are yes to our questions, lets discuss how we can put your expertise into action as our engineering manager.
Posted 5 days ago
1.0 - 3.0 years
1 - 2 Lacs
Noida
Work from Office
Review and analyse financial statements of businesses seeking loans or insurance Assess the risk associated with loan applications and insurance policies Determine the creditworthiness of applicants using financial ratios and other metrics Prepare detailed reports on the financial status and risk levels of applicants Negotiate terms and conditions of loans and insurance policies with clients. Collaborate with sales and account management teams to meet client needs Monitor existing accounts and update risk assessments as necessary Ensure compliance with regulatory guidelines and internal policies Maintain accurate and comprehensive records of underwriting activities Provide recommendations for approval or denial of loan and insurance applications Eligibility Criteria Bachelors degree in a related field (e.g., finance, business, or insurance) Minimum 1.5 year of experience as an Underwriter Commercial/ Credit/ Renewal/ Insurance domain Prior experience into Live Underwriting Strong analytical and decision-making skills Excellent attention to detail and accuracy Knowledge of insurance industry regulations and guidelines Effective communication and interpersonal skills Ability to work independently and as part of a team Knowledge of how insurance industry works in US preferred Flexible working in US Shifts. Versant Level 4 and good communication skills requiredShift Timings : 9:00 AM to 2 PM and 6:00 PM to 11:00 PM Work From Office 5.5 Working daysRotational week offs Cab facility available during odd hours (within 25 km range) Mandatory Skills (Min-1, Max- 3): Versant Level 4 and good communication skills required CTC (range shared will be visible to the job seekers): CTC 13500 In hand Salary 10,800 (For Part Time)- CTC 19000 for fresher & Experienced CTC 23000 (minimum 1 years of experience)-Full Time Key Highlights : Process: 80% Chat, 20% Voice Graduate and Undergraduate both can apply Versant Level 4 and good communication skills required Shift Timings : 9:00 AM to 2 PM and 6:00 PM to 11:00 PM Work From Office 5.5 Working days Rotational week offs Cab facility available during odd hours (within 25 km range) CTC 13500 In hand Salary 10,800 (For Part Time) CTC 19000 for fresher & Experienced CTC 23000 (minimum 1 years of experience) Location: Noida Sector-62
Posted 5 days ago
0.0 - 1.0 years
2 - 2 Lacs
Bhopal, Lucknow, Jaipur
Work from Office
Review and analyse financial statements of businesses seeking loans or insurance Assess the risk associated with loan applications and insurance policies Determine the creditworthiness of applicants using financial ratios and other metrics Prepare detailed reports on the financial status and risk levels of applicants Negotiate terms and conditions of loans and insurance policies with clients. Collaborate with sales and account management teams to meet client needs Monitor existing accounts and update risk assessments as necessary Ensure compliance with regulatory guidelines and internal policies Maintain accurate and comprehensive records of underwriting activities Provide recommendations for approval or denial of loan and insurance applications Eligibility Criteria Bachelors degree in a related field (e.g., finance, business, or insurance) Minimum 1.5 year of experience as an Underwriter Commercial/ Credit/ Renewal/ Insurance domain Prior experience into Live Underwriting Strong analytical and decision-making skills Excellent attention to detail and accuracy Knowledge of insurance industry regulations and guidelines Effective communication and interpersonal skills Ability to work independently and as part of a team Knowledge of how insurance industry works in US preferred Flexible working in US Shifts. Graduate(Fresher)/Undergraduate (Exp.Min 6 Month)/V-5/Blended/24*7(6 Days)/WFH Keywords/ Key Skills : Versant 4 skills Job responses on (e-apps / email id ) saurav.pandey@startek.com/arpit.singh1@startek.com/preeti.rai@startek.com
Posted 5 days ago
1.0 - 3.0 years
2 Lacs
Bengaluru
Work from Office
Review and analyse financial statements of businesses seeking loans or insurance Assess the risk associated with loan applications and insurance policies Determine the creditworthiness of applicants using financial ratios and other metrics Prepare detailed reports on the financial status and risk levels of applicants Negotiate terms and conditions of loans and insurance policies with clients. Collaborate with sales and account management teams to meet client needs Monitor existing accounts and update risk assessments as necessary Ensure compliance with regulatory guidelines and internal policies Maintain accurate and comprehensive records of underwriting activities Provide recommendations for approval or denial of loan and insurance applications Eligibility Criteria Bachelors degree in a related field (e.g., finance, business, or insurance) Minimum 1.5 year of experience as an Underwriter Commercial/ Credit/ Renewal/ Insurance domain Prior experience into Live Underwriting Strong analytical and decision-making skills Excellent attention to detail and accuracy Knowledge of insurance industry regulations and guidelines Effective communication and interpersonal skills Ability to work independently and as part of a team Knowledge of how insurance industry works in US preferred Flexible working in US Shifts. Graduate/Fresher/V-4/Semi-VOICE/24*7(6 Days)/WFO Keywords/ Key Skills: Versant 4 skills
Posted 5 days ago
1.0 - 3.0 years
3 Lacs
Bengaluru
Work from Office
Review and analyse financial statements of businesses seeking loans or insurance Assess the risk associated with loan applications and insurance policies Determine the creditworthiness of applicants using financial ratios and other metrics Prepare detailed reports on the financial status and risk levels of applicants Negotiate terms and conditions of loans and insurance policies with clients. Collaborate with sales and account management teams to meet client needs Monitor existing accounts and update risk assessments as necessary Ensure compliance with regulatory guidelines and internal policies Maintain accurate and comprehensive records of underwriting activities Provide recommendations for approval or denial of loan and insurance applications Eligibility Criteria Bachelors degree in a related field (e.g., finance, business, or insurance) Minimum 1.5 year of experience as an Underwriter Commercial/ Credit/ Renewal/ Insurance domain Prior experience into Live Underwriting Strong analytical and decision-making skills Excellent attention to detail and accuracy Knowledge of insurance industry regulations and guidelines Effective communication and interpersonal skills Ability to work independently and as part of a team Knowledge of how insurance industry works in US preferred Flexible working in US Shifts. Minimum of 1 year of experience or an MBA fresher/V-4/VOICE/24*7(6 Days)/WFO Keywords/ Key Skills : Versant 4 skills
Posted 5 days ago
0.0 - 2.0 years
0 Lacs
Bengaluru
Work from Office
Job Summary: Provide Level 1 IT support with Infra/Security Monitoring Services & End-User Services covering Applications, Laptops & Desktops, User Account Management and other areas assisting users via email and chat within the time specified by the agreed service levels. Responsibilities: Handle Emails, incidents, and Requests on the ticketing and monitoring Infra/Security tool, taking necessary details, and ensuring the call is dealt with. Log details of all incidents: alerts/events and problems utilizing standard reporting methods. Provide first-line fixes, utilize relevant procedures, or escalate problems. Maintain procedures that are compliant with ITIL, the company s quality management system. Knowledge of Computer, Printers, MS-office products, networks, servers, etc., and their components. Escalate tickets to L2 and L3 as appropriate and follow up for the resolution. Tracking and documenting any changes made to KB article and creating of KB article. Ability to work a flexible schedule outside of typical business hours. Ensure that the incident management documentation process is being performed at a high level of quality. Maintain a high level of customer satisfaction by owning issues, managing communication both within GSD/IT and with the customer Support Infra or Application Project tasks involving End-User Generate reports on an ad-hoc or reoccurring basis using incident data from Report Sources. Responsible for identifying potential problems and trends of repetitive Incidents. Qualification: Graduate with IT or Computer Science background 0-2 years of experience can apply. Good written and verbal communication Ability to work collaboratively and efficiently in a fast-paced, customer-centric environment. Provide standard applications support for applications including but not limited to: Outlook email, MS suite, O365, VPN, Browsers, etc. Flexible and Open to working in a 24x7 environment with rotational shifts and rotational week off including holidays Provide basic and intermediate level troubleshooting, as needed, to support service desk tickets for associates
Posted 5 days ago
1.0 - 3.0 years
3 - 5 Lacs
Hyderabad, Ahmedabad, Bengaluru
Work from Office
About Swiggy About this Role : This role is part of the Brandverse Charter of Food Revenue & Growth Team. This role comprises building strong relations with National restaurant chains & Account management, Growth Planning and driving execution & creative excellence in the program. The role is based out of Bangalore with three days a week work from office routine. Responsibilities : Pitching to multiple restaurant chains & closing them to partner with us on the program to increase our partner pool Planning, servicing & executing the digital plans for them & maintaining strong relationship which enhances renewals & repeats Monthly target planning , tracking the performance & taking corrective measures to ensure we deliver our MoP/ QoP goals Coordinate with multiple stakeholders to ensure program health & to build execution excellence for delivery MoM Reporting & tracking of weekly performance, publishing to stakeholders & taking corrective measures with the team to ensure delivery of results Working with an agency for creative execution for the brands & to ensure quality outputs are delivered Working closely with internal comms team to craft communication calendar for restaurant partners, monitor the performance & take corrective actions as required Skillsets : Strong Understanding of Business Metrics & handy with data analysis Proficiency with Advanced Excel & data analysis frameworks Good Account management, negotiation & client servicing skills Understanding of SQL - Querying/Extraction of data Basic understanding of Digital marketing is preferred Prior experience of managing agency, working on communication plans is a plus. "".
Posted 5 days ago
1.0 - 5.0 years
3 - 7 Lacs
Chennai
Work from Office
Business Development Manager (1-5 Years) Full-time | Hybrid/Remote We are looking for a young and enthusiastic Business Development Manager (BDM) to drive sales and account management activities. Should have strong communication skills and be self motivated Comfortable making cold calls Basic knowledge of computers and internet is sufficient. No programming knowledge needed
Posted 5 days ago
3.0 - 4.0 years
5 - 6 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job Description Job Summary The Renewal Specialist s primary responsibility is to ensure Greenway Health clients experience a positive renewal cycle. The Renewals Manager and Specialists will work closely with Sales, Customer Success, Finance, Pricing, Legal, and Renewals to minimize attrition while maintaining accurate forecasts. The candidate will be responsible for identifying potential attrition risks during the renewal period of the contract and engaging with the customer and internal stakeholders to resolve the underlying issue, optimize the financial outcome, maintain forecasts, and drive customer satisfaction while adhering to all Greenway polices. Essential Duties & Responsibilities Be the renewals owner for resolving complex customer pricing and contract related issues and mitigating potential attrition during the renewal term. Create accurate rolling forecasts for assigned renewal accounts through accurate maintenance of renewal opportunities. Perform detailed forensic analysis (usage and contract) and provide concise summaries of highly complex customer issues Work closely with Sales, Customer Success, Finance, Pricing, Legal, and the Renewals team to streamline the resolution process including notifications and approvals Responsible for creation of replacement contracts and detailed quotes with approvals. Maintain renewal opportunities and associated data as needed to ensure accuracy. Manage a high volume of engagements concurrently Education Associate s Degree required, Bachelor s Degree in business, finance, or accounting preferred Minimum Qualifications 3-4 years demonstrated success in a Sales, Renewals, or Account Management capacity with a strong focus on negotiating transactions and resolving contractual issues. Proven ability to work at a detailed level with multiple cross-functional internal stakeholders as well as the customer to build a business case and drive consensus. Strong customer management skills. Excellent negotiation skills. Strong analytical background with proven problem-solving skills Highly effective communication skills Capable of explaining complex situations clearly and credibly across all functions and levels of the organization. A high level of proficiency with Salesforce. Reporting capabilities and Excel Skills & Requirements Skills/Knowledge Proficiency with MS Office applications. Excellent communication skills (verbal and written). Fundamental problem solving, organizational and time management skills. Strong attention to detail and customer responsiveness. Ability to assimilate, retain, and utilize extensive information regarding processes, business rules and requirements. Ability to prioritize and work efficiently both individually and as part of a team in a fast paced environment. Excellent analytical skills and experience utilizing MS Excel and Salesforce reporting to assimilate data. Excellent interpersonal skills and positive attitude. Work Environment/Physical Demands While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the workday. This role requires that one can sit and regularly type on a keyboard the majority of their workday. This position requires the ability to observe a computer screen for long periods of time to observe their own and others work, as well as, in coming and out going communications via the computer and/ or mobile devices. The role necessitates the ability to listen and speak clearly to customers and other associates. Qualifications
Posted 5 days ago
3.0 - 5.0 years
5 - 7 Lacs
Pune
Work from Office
Software Engineer II - Java Backend ? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Overview The Account Management Services program provides vital systems and services to the Core Payments to scale the applications for global markets entry and provide issuers with a unified and consistent experience for all the participations that are at an account level. We are an agile development organization with teams located in both St. Louis, Missouri and Pune, India. Responsibility: Drive development in Java 8 and above using Object Oriented SOLID principles and patterns towards creating reusable and scalable microservices leveraging technologies such as Spring Boot Framework, Cloud Native Technologies, Event Driven Architecture etc. Apply basic engineering principles used in building and running mission critical software capabilities (security, customer experience, testing, operability, simplification, service-oriented architecture). Implement different application patterns to implement different types of business processes (e.g., APIs, event-driven-services, batch-services, web-applications, big data). Ensure the implementation is in line with enterprise architecture, principals and agreed design and a quality service is delivered into test and production environments successfully. Write Junit test cases, working with Maven/Ant/Gradle, GIT. Apply best development practices to write well designed, maintainable, testable, scalable, and secure code. Implement standard branching (e.g., Gitflow) and peer review practices. Apply tools (e.g., Sonar, Checkmarx) and techniques to scan and measure code quality and anti-patterns as part of development activity. Build test code at unit level, service level, and integration level to ensure code and functional coverage. Responsible to develop and implement business requirement as per business requirements in line with the agreed enterprise architecture and designs. Responsible for implementing code in accordance with defined quality and coding standards, agreed design and architecture. To carry out any other task associated with the role as reasonably requested. All About You: Overall 3-5 years of career experience into Java Development Progressively grown career with proven design and development experiences in Java using Object Oriented SOLID principles and patterns towards creating reusable and scalable microservices leveraging technologies such as Spring, Spring Batch, Spring Boot Framework, Cloud Native Technologies, Event Driven Architecture etc. Experience in Core Java, J2EE, Spring Boot, Spring Batch is must Experience in Web Services, Microservices and API is must Experience working on Event Driven Architecture and Cloud Native technologies would be an added advantage Experience in Middle-tier and Backend is desirable Good to have experience on Wrappers, Angular Strong Communicator with good written skills Good Expertise in Application development Knowledge of working with Cloud platforms, performance, scalability Knowledge of Payments industry Understands and implements standard branching (e.g., Gitflow) and peer review practices Familiar with secure coding standards (e.g., OWASP, CWE, SEI CERT) Hand on experience with advanced design patterns (e.g., service-to-worker, MVC, API gateway, intercepting filter, dependency injection, lazy loading, all from gang of four) to implement efficient code
Posted 5 days ago
4.0 - 9.0 years
6 - 11 Lacs
Bengaluru
Work from Office
Key Account Manager (KAM) Role Overview: The Key Account Manager (KAM) is responsible for delivering a premium service to our top-tier vendors, ensuring an exceptional vendor experience. As the primary point of contact, KAMs address grievances, provide clarifications, and offer support on payment-related issues. Key Responsibilities: Own and track business metrics to enhance customer experience for vendors. Analyze vendor issues in-depth and provide data-driven recommendations and action plans to improve satisfaction. Act as the voice of the vendor, fostering long-term relationships and effective communication across all levels. Collaborate with internal teams (e.g., Invoice Processing, O2C, R2R, QC) to resolve vendor issues and manage escalations. Lead initiatives to improve vendor scorecard performance. Qualifications & Experience: Bachelor s degree with 4+ years of experience in customer-facing roles or stakeholder management. Experience in sectors such as Retail or FMCG. Previous experience in an account management role is preferred. Exceptional written and verbal communication skills. Strong active listening skills with a solutions-oriented, consultative approach. Ability to operate effectively in fast-paced and ambiguous environments while taking ownership of objectives. Proficient in working collaboratively with teams to deliver high-quality results. Excellent attention to detail and the ability to manage multiple projects simultaneously.
Posted 5 days ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Key Account Manager Higher Education and Skills (HE) - English Region: South India Department: Higher Education and Skills (HE) English Reports to: Lead Key Account Management, South Asia Location: Hyderabad Contract Type: Permanent Purpose of the Role To manage and grow strategic relationships with high-value Higher Education and Skills (HE) networks across India and South Asia, driving adoption of English language Learning and Assessment products and services, enhancing customer satisfaction, and contributing to revenue and impact targets for the Higher Education and Skills (HE) English portfolio. Key Responsibilities Key Account Management Manage a portfolio of high-value customers and HE groups, acting as the primary relationship manager. Develop and execute Account Plans to retain and grow business from key accounts. Build long-term, trust-based relationships with Higher Education and Skills (HE) decision-makers and influencers. Fulfil the account management tasks for accounts identified as Platinum, Gold, Silver and Bronze and monitor progress. Customer Engagement & Delivery Ensure effective onboarding of new partner Higher Education and Skills (HE) and smooth delivery of English exams and learning services. Coordinate with Exams Operation, Propositions, and Customer Services teams to resolve operational issues. Lead regular check-ins, review meetings, and feedback loops with Higher Education and Skills (HE). Sales & Business Development Identify opportunities for upselling and cross-selling within managed accounts. Meet/exceed KPIs on revenue, customer retention, and satisfaction. Work with the Lead and regional colleagues to engage large Higher Education and Skills (HE) chains with multi-city presence. Reporting & Data Management Maintain accurate account records and pipeline updates using CRM tools. Monitor account performance and provide regular updates to the Lead and other stakeholders. Use customer insights to inform product and service development discussions. Collaboration Coordinate with Marketing to tailor campaigns for account-specific needs. Work closely with colleagues across South Asia, including those in Nepal, Maldives, Sri Lanka, and Bangladesh, to align on best practices and Higher Education and Skills (HE) engagement strategies. Participate in regional forums and team learning initiatives. Work closely with Academic team of CUP for portfolio account management. Qualifications & Experience Essential: Bachelors degree in Business, Education, or related field. 5+ years of experience in account management, business development, or B2B client relationship roles. Experience in the education or services sector, especially working with Higher Education and Skills (HE) or institutional clients. Strong communication and presentation skills, both verbal and written. Ability to manage multiple stakeholders and projects in a dynamic environment. C1 Level of English in CEFR Desirable: Familiarity with the English language education ecosystem in India. Understanding of international Higher Education and Skills (HE) curricula (e.g., Cambridge, IB, etc.). Experience with CRM tools (e.g., Salesforce, Dynamics). Exposure to working with multi-location or pan-India accounts. Skills & Competencies Relationship Management Customer-Centric Approach Strategic Sales Thinking Strong Organizational & Time Management Skills Problem Solving & Resilience Proficiency in Digital Tools & CRM Collaboration & Teamwork Travel Requirements Frequent travel within India to meet and support key Higher Education and Skills (HE) accounts (as per business needs and travel policy). Apply Now
Posted 5 days ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai
Work from Office
Key Account Manager Higher Education and Skills (HE) - English Region: West India Department: Higher Education and Skills (HE) English Reports to: Lead Key Account Management, South Asia Location: Mumbai Contract Type: Permanent Purpose of the Role To manage and grow strategic relationships with high-value Higher Education and Skills (HE) networks across India and South Asia, driving adoption of English language Learning and Assessment products and services, enhancing customer satisfaction, and contributing to revenue and impact targets for the Higher Education and Skills (HE) English portfolio. Key Responsibilities Key Account Management Manage a portfolio of high-value customers and HE groups, acting as the primary relationship manager. Develop and execute Account Plans to retain and grow business from key accounts. Build long-term, trust-based relationships with Higher Education and Skills (HE) decision-makers and influencers. Fulfil the account management tasks for accounts identified as Platinum, Gold, Silver and Bronze and monitor progress. Customer Engagement & Delivery Ensure effective onboarding of new partner Higher Education and Skills (HE) and smooth delivery of English exams and learning services. Coordinate with Exams Operation, Propositions, and Customer Services teams to resolve operational issues. Lead regular check-ins, review meetings, and feedback loops with Higher Education and Skills (HE). Sales & Business Development Identify opportunities for upselling and cross-selling within managed accounts. Meet/exceed KPIs on revenue, customer retention, and satisfaction. Work with the Lead and regional colleagues to engage large Higher Education and Skills (HE) chains with multi-city presence. Reporting & Data Management Maintain accurate account records and pipeline updates using CRM tools. Monitor account performance and provide regular updates to the Lead and other stakeholders. Use customer insights to inform product and service development discussions. Collaboration Coordinate with Marketing to tailor campaigns for account-specific needs. Work closely with colleagues across South Asia, including those in Nepal, Maldives, Sri Lanka, and Bangladesh, to align on best practices and Higher Education and Skills (HE) engagement strategies. Participate in regional forums and team learning initiatives. Work closely with Academic team of CUP for portfolio account management. Qualifications & Experience Essential: Bachelors degree in Business, Education, or related field. 5+ years of experience in account management, business development, or B2B client relationship roles. Experience in the education or services sector, especially working with Higher Education and Skills (HE) or institutional clients. Strong communication and presentation skills, both verbal and written. Ability to manage multiple stakeholders and projects in a dynamic environment. C1 Level of English in CEFR Desirable: Familiarity with the English language education ecosystem in India. Understanding of international Higher Education and Skills (HE) curricula (e.g., Cambridge, IB, etc.). Experience with CRM tools (e.g., Salesforce, Dynamics). Exposure to working with multi-location or pan-India accounts. Skills & Competencies Relationship Management Customer-Centric Approach Strategic Sales Thinking Strong Organizational & Time Management Skills Problem Solving & Resilience Proficiency in Digital Tools & CRM Collaboration & Teamwork Travel Requirements Frequent travel within India to meet and support key Higher Education and Skills (HE) accounts (as per business needs and travel policy). Apply Now
Posted 5 days ago
5.0 - 10.0 years
7 - 12 Lacs
Vijayawada
Work from Office
Qualification o B.E. / B.Tech. o MBA or equivalent from a reputed institution Experience o Experience in strategy, business analysis, industry research, management consulting or business performance, advising organizations in the Power & Utilities sector, Energy Transition and Sustainability in Energy & Resources o Possess good understanding of the applicable domain, strong analytical skills and the ability to develop a point of view. o Comfortable working with senior stakeholders and interfacing with stakeholders and internal customers at different levels of seniority. o Proficient in English with well-structured oral and written communications skills; able to explain difficult concepts in a clear, concise and graphic-rich style, using appropriate analytics and visualization tools. o Ability to take ownership for delivering customized projects with a degree of autonomy; adept at leading several projects simultaneously. Role The candidate would need to be a strong team player, working as a part of high performing teams to deliver engagements with a variety of clients including large corporates, public sector undertakings, government departments and multilateral development institutions. The candidate should be able to: o Establish and leverage senior level relationships to bring business to the firm o Focus on retaining clients for future through building relationship and assuring quality & timely delivery of assignments o Strong ability to understand client needs and make proposals o Lead delivery of a portfolio of projects as per the required quality and time in line with KPMG standards o Manage the client and the internal stakeholders of the firm o Prepare and deliver presentations. Should be able to share relevant research materials as required as part of projects. o Actively involved in training, coaching mentoring junior level staff to facilitate effective client delivery o Possess Stakeholder management skills to influence internal KPMG relationships to engage resources to support your client s needs o To facilitate effective account management across various streams of activities including account planning and client relationship management, pipeline management, delivery alignment and client feedback. o The candidate also would be expected to develop KPMG s knowledge base through preparation of thought leaderships, white papers, viewpoints, articles, etc. .
Posted 5 days ago
8.0 - 13.0 years
25 - 30 Lacs
Pune
Work from Office
Role: Drive upsell & cross-sell strategies for high-value accounts Collaborate with sales teams to boost funnel growth Track campaign performance to maximize marketing ROI Create & execute unique, CXO-level engagement properties and experiences Key Attributes: Proven track record in B2B segments like BFSI, IT/ITES, Manufacturing Ability to design and execute innovative customer engagement programs Social media & content marketing savvy Exceptional communication & event anchoring skills Analytical thinker with a sharp eye for customer insights Strong experience in high-value account management Solid foundation in brand management
Posted 5 days ago
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