Swiggy is an on-demand food delivery service based in India, connecting users with local restaurants and offering a variety of cuisines for delivery through their mobile application and website.
Pune
INR 2.0 - 2.75 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Monitor and manage daily inventory levels across the warehouse. & 7 -8 Stores. Conduct regular cycle counts and periodic physical inventory audits. Update and maintain inventory records in the warehouse management system (WMS). Identify discrepancies in inventory and investigate root causes. Coordinate with procurement, operations, and logistics teams to ensure proper stock replenishment. Ensure proper labeling, storage, and organization of inventory items. Prepare and submit inventory reports to management regularly. Assist in planning and implementing inventory control processes to improve accuracy. Ensure compliance with safety standards and warehouse procedures. Support incoming and outgoing stock activities (receiving and dispatch). Qualifications and Skills: Minimum Educational Qualification - 12th Pass. Minimum 1+ years of experience in inventory management or warehouse operations. Familiarity with inventory management software (e.g., SAP, Oracle, Zoho Inventory, etc.). Proficient in Microsoft Excel and other basic office applications Knowledge of health and safety standards in warehousing. Perks and benefits Medical Benefits & Travelling Allowances
Pune
INR 4.5 - 6.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Recommend and advise on best practices of picking and packing to improve Cx experience. Advise partner stores on mechanisms/ processes leading to correct picking/ packing/ billing of Cx orders using appropriate tools and dashboards. Guide partners on proper usage of dashboards and other portals to prevent any inaccuracies leading to Cx impact. Assess the quality of Pods on cleanliness, hygiene and DE issues and suggest measures to enhance smooth Ops leading to better Cx experience. Advise partner stores on speed perception and order fulfillment. Recommend best practices of the same to improve Cx. Provide recommendations to partners for continuous improvement on delivering best Cx metrics. Provide recommendations on the training aspects required to deliver/improve Cx metrics. Provide recommendations to the partners regarding the change in demand pattern/ spike in order volumes due to holidays/ peak season and suggest/ propose measures to prevent any Cx impact. Preferred candidate profile Graduate / 3-5 years of retail management experience Must have led 15+ people/ employees at Retail/ Store. Problem solving, data-driven decision-making Adaptability to dynamic situations. Experience from retail/FMCG/ quick commerce Industry. Perks and benefits Monthly Incentives Medical Benefits
Mumbai
INR 1.0 - 5.0 Lacs P.A.
Work from Office
Full Time
1) Event Planning & Execution: Assist in developing and managing end-to-end planning of branded and promotional events for Mumbai Foodie. Collaborate with internal teams (content, post-production, production) to conceptualize event themes and formats. Assisting in handling all logistical aspects, including venue selection and vendor management. Ensure events align with the brand identity and deliver an exceptional experience for attendees. Oversee on-ground coordination, including set-up, guest management, and event flow to ensure seamless execution. 2) Partnership Development: Identify and establish relationships with relevant brands that align with our objectives. Negotiate and secure partnerships that enhance event value and provide brand amplification opportunities. Collaborate with partners to create joint marketing strategies and initiatives to maximize reach. Contribute to the overall events and partnership strategy, staying on top of industry trends to suggest innovative event formats and partnership models. 3) Brand Representation & Communication: Act as a brand ambassador at all events and networking functions, building strong relationships with key stakeholders. Work closely with the content team to create promotional materials and marketing campaigns for events and partnerships. Ensure clear communication between all stakeholders, both internal and external, to streamline the event and partnership process. 4) Team Collaboration: Collaborate with the content and social media teams to develop content and marketing strategies that maximize the impact of partnerships and events. Coordinate with the business development team to align partnership opportunities with revenue goals. What are we looking for? Previous experience working in the food and beverage industry with a strong network within the F&B, hospitality, and media industries. Understanding of digital marketing and content creation. 1-3 years of experience in event management, partnerships, or a similar role in the F&B, media, or hospitality industry. Proven ability to manage end-to-end event planning and execution. Ability to handle multiple projects simultaneously in a fast-paced environment. Excellent organizational and project management skills.
Bengaluru
INR 50.0 - 90.0 Lacs P.A.
Work from Office
Full Time
The role holder is expected to onboard and build relationships with 70-80 partner accounts in the given territory to grow the Dine-out business and service offerings and generate 80-90 lacs Gross Merchandise Value (GMV) per month. The exact number of partners and revenue targets will be based on the India 1 and India 2 markets and specific geographies assigned Responsibilities - Account & Partner Relationship Management Onboard new accounts by explaining the requirements to the partners and coordinating with internal stakeholders Meet the existing partners periodically and ensure Restaurant Display Page(RDP) content is correct and image coverage is high Make persuasive presentations on the benefits and goodness of Dine Out plans & promotions for month-on-month growth and ensure partners invest consistently. Execute growth forward activities such as offer alignments, marketing operations alignments, etc. to ensure go live on events and activities as planned. Resolve issues such as diner denied payout and ensure seamless transactions for customers and partners at the restaurants Prepare the growth plans for each account being managed and gather competitor action insights. Data Interpretation & Business Performance Management: Filter relevant data from the Restaurant facing dashboard and explain the key performance metrics to the partner Seek necessary support or actions from the partner to ensure the right RDP view to enable conversions and grow the business. Stay updated on the partners investment in competition through observations at the point of sale, conversations with the partner and competition sales teams, delivery persons, etc. Ensure partner investments are equal or higher than competition with respect to discounts, commissions, and advertisements by highlighting relevant inferences from the dashboard and explaining the gains/benefits to the partner. Interaction with Stakeholders: Interact with partner support (discount change, Restaurant Display page, etc.), sales operations (competition comparison data, or any ongoing festival data, etc.), and finance team ( reconciliation of payouts, queries on GST, etc, amount not credited to partner accounts, etc.). Functional Competencies Understand Dine Out offerings and gain clarity of growth levers. Knowledge of basic metrics such as operating hours of restaurants , ADs revenue per order (Ads RPO) , Commission Revenue per order and its constituents such as Average Order Value (AOV) Elements of data dashboards such as CMS/ PowerBi/Compass/Salesmate Understanding of Conversion Funnel - Advanced Level Week Wise /Month Wise/Day Wise transactions across accounts , denial rates, supply metrics vs competition Desired Skills - Graduate with 1.5-3 year of field sales experience; Fluency in local language and working knowledge of English Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing, and a go-getter personality Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life. Analytical, good Excel skills. The candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedules Leadership and Influencing skills: Identify, build, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach. Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns. Creativity & Initiative: Demonstrate creativity & originality in your work and have the personal drive and initiative to bring about change and help drive the business forward.
Gurgaon
INR 6.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Complete ownership of National restaurant Chains (accounts) maintaining sustainable and mutually profitable growth on business. Build a long-term strategic partnership with national restaurant chains leveraging JBPs. Use data resources available across business metrics to build deeper insights for partners regularly. Manage and own complete the P&L across partners effectively. Understanding of Partner s P&L and business decisions based on the same is expected. Manage and Coordinate onboarding, POS integration, Menu changes, Operational Performance metrics, and Streamline processes and systems to maximize customer experience. Align monthly activation on consumer offerings and App marketing interventions in conjunction with the internal teams. Continuously create new growth avenues for restaurants on the platform with deeper engagements. Look to partner on out-of-app marketing solutions that can propel faster growth for the brand on the platform. Ability to resolve partner issues, and escalate to the right internal stakeholders to resolve all issues/queries effectively. Be on top of the competitive landscape in terms of partners positioning in the ecosystem Desired Candidate: Graduate with 3-6 years of experience in Business Development, Sales or Account Management. A competent decision-maker with the ability to develop, own, and build a strategic plan for ensuring the best restaurants partner with us. Result-oriented, data forward and a problem-solving approach towards business. Effective communication skills Should be a team player, working alongside people from all walks of life Identifies builds and uses a wide network of contacts with people at all levels, internally and externally.
Ranchi
INR 9.0 - 11.0 Lacs P.A.
Work from Office
Full Time
Mandate 3 - Employees will work fulltime from their base location Job Description:- Leading a young and ambitious city team in running the best on-demand food delivery service while constantly raising standards. The City Head will lead the 3 key functions in the Swiggy ecosystem- Business, Supply & Operations to drive sustainable growth and incremental Market share via problem solving for existing gaps and devise out of the box ideas to cement Swiggy s position both in more matured and fast growing markets Responsible for sustaining and growing the citys revenues with P&L responsibilities. Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners. Laying down the roadmap for new account acquisition for the city and ensuring its execution. Strategizing and executing all account related initiatives from operational troubleshooting to activations. Maintaining a strong relationship with partners and being the face of Swiggy in that community. Leading the Operations team in delivering the best Customer experience while having a 360-degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources. Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible. Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team Stakeholder management for internal central stakeholders, where the prime responsibility is to influence & align central stakeholders for driving city projects efficiently and effectively and resolve any roadblocks. Desired Skills:- Relevant work experience in Sales and Marketing or Operations with a penchant for Leadership. A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region. A visionary who can foresee the Macro factors affecting the business and strategize pre-emptively. Graduate/postgraduate from premium institute, with proven negotiation skills and effective communication skills (Verbal skills: English and Hindi/Local Language) Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally. High ethical standards. Required Skills: Microsoft Office especially Excel & PowerPoint
Chennai
INR 11.0 - 12.0 Lacs P.A.
Work from Office
Full Time
The role will be end to end HRBP for warehouse/PODs employees. Role will require high initiative and ownership to not only drive process and compliances, but also proactively identify ground issues and escalate to right teams for proactive actions. In addition to the HRBP role, the role will also handle key projects to enhance efficiency / effectiveness of processes for the warehouse employees. Job Responsibility Partnering with Key Business Stakeholders on HR Issues and recommending actions on all People related issues in the region. Utilizes process data and metrics to identify business process challenges, recommends & implements innovative solutions for improving operational efficiency and effectiveness that drive the People Experience Proactively identify and drive implementation of continuous improvement opportunities As a part of key projects : Evaluates existing processes, quantifying, and identifying opportunities to standardize, create SLAs. Driving Productivity in the vertical through various Performance Management/Talent Management Initiative Responsible for the end to end life cycle management and guiding unit HR for sourcing and hiring strategies, performance management, compensation etc. Attendance and Time Management: Implement and manage attendance and timekeeping systems to streamline processes. Be custodian to UPL and employee NPS metrics for these employees HR Policy Implementation: Ensure compliance with HR policies and procedures across the Instamart warehouses. Employee Engagement Activities: Drive employee engagement initiatives, including Rewards and Recognition (R&R) programs. Recommend process/policy improvements to HR/Business Leadership in order to enable the organization to create an engaged and productive workforce. Grievance Management: Handle employee grievances effectively, fostering a positive work environment. Be the first point of contact for any ethical / integrity / IR issues on ground and represent the Instamart team to resolve the ground concerns amicably in partnership with ER Team Administer On-roll employees performance management and learning & development in conjunction with the L & D team. This role includes, increasing workforce capability, improving organizational design and structure, providing change leadership, strategic staffing, talent management /succession planning and supporting day-to- day operations as well as on-going process improvement. Provides day-to-day performance management guidance to line management (e.g., coaching, counselling, career development, disciplinary actions). Manage the regional HRBP team through active coaching, development and collaboration. Vendor Management for Blue Collar Workforce: Collaborate with vendors for effective employee grievance redressals. Key Success Metrics Employee NPS Employee UPL Preferred profiles 1 to 3 yrs HRBP exp with scale workforce in comparable e-com / retail sector who manages distributed workforce Experience in managing contractual workforce and people management MBA in HR would be desirable.
Bengaluru, Karnataka
INR Not disclosed
Work from Office
Full Time
Job Profile: Product Designer Location: Bengaluru Years of Experience: 2-4 years. Team Details and Job Summary: Here at Swiggy, we don’t just talk and critique design, we bleed it! Right from our consumer app, to the restaurant owner’s app, everything is well-designed and meaningful. Such is our obsession with our users, that even our delivery app is perfect to the last pixel - a rare sight in the industry! We keep ourselves always up-to-date with the latest design trends, as is evident from our work. We value innovation and high engagement above most things, and like to balance our work with equal doses of fun. We are redefining convenience. With Pyng, our next-generation services discovery and communication platform, we aim to revolutionize how people connect with “near me” services. Have an amazing and disruptive idea that will take Swiggy to the next level? We would love to hear from you! About the role: The Product Designer will be responsible for crafting end-to-end user experience for Pyng vertical of Swiggy What qualities are we looking for? 2-4 years of experience in B2C product design Should have a sound understanding of interaction design and prototyping tools. Has delivered impactful and well-crafted design solutions previously. Knows how to work with design systems - framework lead design approach Great at collaboration with engineers, knows how to handoff and deliver pixel-perfect output Should have worked in a fast-paced organization. Is proactive and takes ownership Attention to detail and a great aesthetic sense are a must! Good to have: formal design education, exposure to experiential product building (travel, movies, events, fashion), and some art direction skills What will you get to do here? Help shape experience for Swiggy’s Pyng vertical. Collaborate with cross-functional teams (PMM, Merchandising, Supply, ops, sales, engineering, analysts etc) Leverage a team of highly talented designers Innovate where necessary and reuse where possible Uphold Swiggy’s bar of excellence and eventually raise it Bring impact with well crafted and intuitive UX outputs "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law"
Bengaluru
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Proven experience of 1+ years in volume/bulk hiring(Preferable blue collar hiring, QSR hiring experience) Strong stakeholder management and coordination skills Ability to thrive in a fast-paced, high-growth environment Preferable Immediate Joiners. Ready to travel within the Bangalore itself Kannada speaking is mandatory Qualification : Minimum Graduate only Preferable Male Candidate Work Experience : - Minimum of 6 months experience Walk-in Detail : - Walk - Friday (9th May) Walk in date : 9th May Walk in time : From- 10 AM Venue : Swiggy - ( Ground Floor, Embassy TechVillage, I & J Block, No. 55 Sy No 8 to 14, Outer Ring Rd, Devarabisanahalli, Varthur, Karnataka 560103)
Jamshedpur, Jharkhand, India
Not disclosed
On-site
Full Time
Way of Working - Office/Field - Employees will work full-time from their base location About Swiggy Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy's New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. Role – Sales Manager I Job Responsibilities Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities Track and analyze account performance, sales data, account funnel, and market trends to identify opportunities and challenges Drive business growth for newly onboarded partners by working on their basic hygiene and health metrics Deliver Incremental Revenue from the assigned clients through monetization and commercial improvements Deliver incremental counter share for all assigned clients by strategic planning to dominate market share Maintaining a strong relationship with restaurant owners and delivering best-in-class restaurant NPS Collaborate with internal teams to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly Generate leads and proactively approach potential clients, presenting our value proposition and securing new partnerships Desired Candidate Graduate with excellent communication skills. Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing and a go-getter personality Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life Analytical, good Excel skills Leadership and Influencing skills: Identify, builds, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns Creativity & Initiative: Demonstrate creativity & originality in their work and have the personal drive and initiative to bring about change and help drive the business forward. Being the face of Swiggy in the market and standing up for the values we believe in Key Skills Required P&L UnderstandingMarket Research and Intelligence Customer Lifetime Value Business Development Data Logic Data Interpretation Data Visualization MS Excel Data Analysis Result Orientation Managing Relationships Conflict Management Problem-Solving "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law" Show more Show less
Bengaluru
INR 2.0 - 3.25 Lacs P.A.
Remote
Full Time
Interested candidate Drop ur CV Sandhiya 6382842131
Bengaluru
INR 2.0 - 2.75 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Monitor and manage daily inventory levels across the warehouse. & 7 -8 Stores. Conduct regular cycle counts and periodic physical inventory audits. Update and maintain inventory records in the warehouse management system (WMS). Identify discrepancies in inventory and investigate root causes. Coordinate with procurement, operations, and logistics teams to ensure proper stock replenishment. Ensure proper labeling, storage, and organization of inventory items. Prepare and submit inventory reports to management regularly. Assist in planning and implementing inventory control processes to improve accuracy. Ensure compliance with safety standards and warehouse procedures. Support incoming and outgoing stock activities (receiving and dispatch). Qualifications and Skills: Minimum Educational Qualification - 12th Pass. Minimum 1+ years of experience in inventory management or warehouse operations. Familiarity with inventory management software (e.g., SAP, Oracle, Zoho Inventory, etc.). Proficient in Microsoft Excel and other basic office applications Knowledge of health and safety standards in warehousing. Perks and benefits Medical Benefits & Travelling Allowances
Bengaluru
INR 3.0 - 4.5 Lacs P.A.
Work from Office
Full Time
Key Responsibilities for FR TL Team Management: Lead and motivate a team of Field Recruiters to meet recruitment targets and KPIs. Recruitment Oversight: Supervise the recruitment process, ensuring timely and quality candidate selection. Strategy Execution: Implement effective recruitment strategies aligned with company goals and staffing needs. Performance Monitoring: Track team performance and provide regular feedback to improve efficiency and outcomes. Stakeholder Collaboration: Work closely with hiring managers to understand staffing needs and ensure alignment with recruitment efforts. Candidate Experience: Ensure a positive candidate experience throughout the recruitment process. Adhoc Tasks: Any additional task assigned by managers related to FR performance improvement and to achieve city targets. Qualifications Candidates must be Graduate in any field. Proven experience in recruitment of Delivery Executives with a minimum of 1 year in a team management role or in leading sales team. Regional Language Proficiency: Fluency in the local language is mandatory. Location Expertise: Must have in-depth knowledge of the local area. Strong communication, organizational, and problem-solving skills. Ability to lead and develop a team, with a focus on achieving recruitment targets. Must be aware of basic excel skills and flexible with the scope of the role. Role & responsibilities Preferred candidate profile Drop Ur CV Sandhiya 6382842131
Bengaluru
INR 10.0 - 12.0 Lacs P.A.
Work from Office
Full Time
The Lead Product Designer II will be responsible for driving specific charters in Pyng and mentoring junior designers working with them on the charter. They have to carry out user immersions, incorporate insights into their projects, architect frameworks for the features/products they are in charge of, and be a bar raiser for craft and final outputs. What qualities are we looking for? 8-10 years of relevant product design experience in a B2C Technology startup Bar raiser in visual design, craft and design thinking Should have worked in a fast & dynamic work setup Able to work with a team and has demonstrated leadership qualities in their previous company What will you get to do here? Be the primary owner of multiple charters Be able to lead design and mentor/guide peers in framework thinking and how to incorporate research insights and data points into the feature/product Have the natural ability to raise the bar not only for themselves but also people around them - design quality and execution Work effortlessly with senior stakeholders and peers and is able to adapt quickly to changing scopes and expectations Strong understanding of AI, prototyping and other key differentiating tools that will give us an edge in user experiences Be a champion for emotional design and DLS reusability.
Bengaluru, Karnataka
INR Not disclosed
Remote
Full Time
Mandate 2: Employees will have the freedom to work remotely all through the year. These employees, who form a large majority, will come together in their base location for a week, once every quarter. About Swiggy: Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. About the Team: Instamart is building the convenience grocery segment in India. We offer more than 30000 + assortments / products to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 90+ cities across India and plan to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops. Job Responsibilities: Food delivery is a 3-way ecosystem (Customer - Restaurant - Delivery Executive), in which Supply (Restaurant side) plays a key role in platform sustenance. The Supply Strategy charter within the Supply function plays the following roles: Identifying and prioritizing key initiatives that can drive platform objectives from a supply lens Prioritizing amongst these initiatives through an impact-effort lens Designing / solutioning prioritized initiatives in collaboration with relevant teams: including revenue & growth (platform level), storefront team (responsible for front UI / UX for customer), business execution teams (for driving initiatives on a daily basis on the ground), vendor product team (responsible for restaurant-facing application). Go-to-market (GTM) - pilot and scale-up (of select initiatives) to ensure realization of benefits through effective execution The Insights charter deals with leveraging the full potential of Swiggy’s captive data to help drive restaurant performance which will in-turn have a positive impact on Swiggy’s performance. Broadly, this charter will play the following roles: Identifying and prioritizing use-cases for deployment of data-backed insights (across various Restaurant performance levers like growth, operational excellence, expansion etc.) Working closely with the relevant product and data teams to develop insight products and dashboards, while ensuring that they are relevant and consumable by restaurants through extensive discussion with restaurant stakeholders, city teams etc. Ensure adoption and scale-up of insight products and dashboards. Desired Skillset : 3 to 5 years of experience in SQL and advanced excel Sharp analytical and problem-solving skills, to synthesize insights and recommendations through data analysis and stakeholder consultation Communication and stakeholder management (Internal) : the ability to influence and work with other functions within Swiggy for alignment on initiatives, co-create solutions etc. Communication and stakeholder management (External): the ability to engage with restaurants to understand their pain points and develop solutions to address them Ability to take ownership of individual work streams for problem-solving/development of GTM plan / coordinating with functions to deploy pilots etc. Ability to program manage the GTM plan and scale the initiative / establish impact (for select initiatives)
Bengaluru
INR 2.75 - 3.75 Lacs P.A.
Work from Office
Full Time
Bulk Hiring Local Language (Kanada) compulsory Preferred candidate profile Bulk Hiring Local Language (Kanada) compulsory
Mirzapur, Raebareli
INR 3.0 - 7.0 Lacs P.A.
Work from Office
Full Time
Role Sales Manager I Job Responsibilities: Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities Track and analyze account performance, sales data, account funnel, and market trends to identify opportunities and challenges Drive business growth for newly onboarded partners by working on their basic hygiene and health metrics Deliver Incremental Revenue from the assigned clients through monetization and commercial improvements Deliver incremental counter share for all assigned clients by strategic planning to dominate market share Maintaining a strong relationship with restaurant owners and delivering best-in-class restaurant NPS Collaborate with internal teams to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly Generate leads and proactively approach potential clients, presenting our value proposition and securing new partnerships Desired Candidate: Graduate with excellent communication skills. Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing and a go-getter personality Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life Analytical, good Excel skills Leadership and Influencing skills: Identify, builds, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns Creativity & Initiative: Demonstrate creativity & originality in their work and have the personal drive and initiative to bring about change and help drive the business forward. Being the face of Swiggy in the market and standing up for the values we believe in Key Skills Required: P&L UnderstandingMarket Research and Intelligence Customer Lifetime Value Business Development Data Logic Data Interpretation Data Visualization MS Excel Data Analysis Result Orientation Managing Relationships Conflict Management Problem-Solving "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"
Pune
INR 4.5 - 6.0 Lacs P.A.
Work from Office
Full Time
Responsibilities Recommend and advise on best practices of picking and packing to improve Cx experience. Advise partner stores on mechanisms/ processes leading to correct picking/ packing/ billing of Cx orders using appropriate tools and dashboards. Guide partners on proper usage of dashboards and other portals to prevent any inaccuracies leading to Cx impact. Assess the quality of Pods on cleanliness, hygiene and DE issues and suggest measures to enhance smooth Ops leading to better Cx experience. Advise partner stores on speed perception and order fulfillment. Recommend best practices of the same to improve Cx. Provide recommendations to partners for continuous improvement on delivering best Cx metrics. Provide recommendations on the training aspects required to deliver/improve Cx metrics. Provide recommendations to the partners regarding the change in demand pattern/ spike in order volumes due to holidays/ peak season and suggest/ propose measures to prevent any Cximpact. Qualifications Graduate / 3-5 years of retail management experience Must have led 15+ people/ employees at Retail/ Store. Problem solving, data-driven decision-making Adaptability to dynamic situations. Experience from retail/FMCG/ quick commerce Industry. Benefits and Perks: Monthly Incentives. Medical Benefits
Ambala, Kurukshetra
INR 3.0 - 7.0 Lacs P.A.
Work from Office
Full Time
Way of Working - Office/Field - Employees will work full-time from their base location About Swiggy: Role Sales Manager I Job Responsibilities: Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities Track and analyze account performance, sales data, account funnel, and market trends to identify opportunities and challenges Drive business growth for newly onboarded partners by working on their basic hygiene and health metrics Deliver Incremental Revenue from the assigned clients through monetization and commercial improvements Deliver incremental counter share for all assigned clients by strategic planning to dominate market share Maintaining a strong relationship with restaurant owners and delivering best-in-class restaurant NPS Collaborate with internal teams to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly Generate leads and proactively approach potential clients, presenting our value proposition and securing new partnerships Desired Candidate: Graduate with excellent communication skills. Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing and a go-getter personality Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life Analytical, good Excel skills Leadership and Influencing skills: Identify, builds, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns Creativity & Initiative: Demonstrate creativity & originality in their work and have the personal drive and initiative to bring about change and help drive the business forward. Being the face of Swiggy in the market and standing up for the values we believe in Key Skills Required: P&L UnderstandingMarket Research and Intelligence Customer Lifetime Value Business Development Data Logic Data Interpretation Data Visualization MS Excel Data Analysis Result Orientation Managing Relationships Conflict Management Problem-Solving "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law" Notes
Jaipur
INR 3.0 - 7.0 Lacs P.A.
Work from Office
Full Time
Way of Working - Office/Field - Employees will work full-time from their base location About Swiggy: Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy's New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. Role Sales Manager I Job Responsibilities: Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities Track and analyze account performance, sales data, account funnel, and market trends to identify opportunities and challenges Drive business growth for newly onboarded partners by working on their basic hygiene and health metrics Deliver Incremental Revenue from the assigned clients through monetization and commercial improvements Deliver incremental counter share for all assigned clients by strategic planning to dominate market share Maintaining a strong relationship with restaurant owners and delivering best-in-class restaurant NPS Collaborate with internal teams to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly Generate leads and proactively approach potential clients, presenting our value proposition and securing new partnerships Desired Candidate: Graduate with excellent communication skills. Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing and a go-getter personality Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life Analytical, good Excel skills Leadership and Influencing skills: Identify, builds, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns Creativity & Initiative: Demonstrate creativity & originality in their work and have the personal drive and initiative to bring about change and help drive the business forward. Being the face of Swiggy in the market and standing up for the values we believe in Key Skills Required: P&L UnderstandingMarket Research and Intelligence Customer Lifetime Value Business Development Data Logic Data Interpretation Data Visualization MS Excel Data Analysis Result Orientation Managing Relationships Conflict Management Problem-Solving "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"
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