Vice President, Infrastructure Services II

Vice President Infrastructure Services ||

In this role, you’ll make an impact in the following ways:

• Assist in reviewing and processing IT Change
• Ensure change records are properly documented and updated in the ITSM tool
• Facilitate and attend Change Advisory Board (CAB) meetings, reviewing change requests for risks, impacts, and approvals.
• Monitor and report on Change Performance metrics.
• Provide guidance and training to teams on change governance
• Help assess the impact and risks of proposed changes
• Ensure all changes align with IT Governance and compliance requirements
• Maintain accurate records of change requests, meeting minutes, and training attestations doe audits and reporting
• Identify potential areas of improvement in change management process.
• Support automation initiatives for streamlining Technical Change Management Process.
• Enforce existing KPIs to track effectiveness of change governance
  

To be successful in this role, we’re seeking the following:

• 10+ years of experience in IT Change Management, governance or a related field
• Associate or bachelor’s degree in information technology or a related field
• Familiarity with ITIL frameworks, change management processes, and governance best practices
• Experience with ITSM tools like ServiceNow
• Strong attention to detail and organizational skills
• Good Communication and teamwork skills
• ITIL Certification (ITIL v4 Foundation or higher)
• Experience in regulated industries such as finance, healthcare, or government
• Knowledge of DevOps, Agile, and CI/CD pipelines in relation to Change Management
  

At BNY, our culture speaks for itself. Here’s a few of our awards:

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023
  

Our Benefits And Rewards