381 Technical Troubleshooting Jobs - Page 6

You are a proactive and performance-driven Customer Success Executive responsible for representing our SaaS product to global customers during night shift operations. Your role involves handling sales-oriented conversations such as upselling, converting leads, and onboarding, as well as service-related tasks like resolving queries, assisting with product configuration, usage, and ensuring customer satisfaction. As the first point of contact for customer inquiries during night shift hours, you must provide prompt, clear, and professional responses via email, chat, or calls. Additionally, you will troubleshoot basic technical issues, monitor customer usage to ensure successful product adoption, and identify opportunities for upselling or cross-selling features, plans, or services. Guiding new leads through the onboarding process, providing product demos, and converting trials into paid customers are also key responsibilities. Building strong, long-term relationships with customers to ensure loyalty and satisfaction is crucial. You will gather feedback and share customer insights with the product and marketing teams, as well as maintain accurate records of customer interactions using CRM tools. To excel in this role, you should have 1-4 years of experience in Customer Success, Technical Support, or SaaS Sales roles. Excellent written and spoken English communication skills are required, along with prior experience in handling both inbound support and outbound sales. Comfort with working night shifts, holidays, and weekends when necessary is essential. Familiarity with SaaS platforms and CRM tools like HubSpot, ZOHO, etc., a problem-solving attitude, and knowledge of technical troubleshooting or support processes will be advantageous.,

You are an individual striving to grow your career with NTT DATA, a trusted global innovator of business and technology services. As a Windows Admin based in Bangalore, Karnataka, India, your role involves providing ongoing systems administration support for hardware and software systems. You will be responsible for installation, customization, maintenance, and troubleshooting, as well as offering technical support on programming tools, database systems, and networks. Your key responsibilities include addressing availability and reliability issues on systems such as Windows, Unix, and Mainframe across multiple locations. You will evaluate and integrate new operating system versions, drivers, and hardware. Additionally, you will be involved in remediation of daily incident tickets, system compliance, enhancement testing, policy adherence, client coordination, and operational recommendations. Monitoring and tuning the system for optimum performance levels in standalone and multi-tiered environments will also be part of your duties. As a Systems Administration Advisor, you are expected to have a deep understanding of your subject area and related fields. You will handle diverse issues, lead projects contributing to the company's success, and analyze business needs to optimize IT policies. Your role involves participating in strategic planning, development, and acting as a technical expert in the design and deployment of new systems to ensure server environment stability. With 8-10 years of relevant experience, you should possess advanced knowledge of systems software, hardware, networks, and operating systems. Exceptional technical troubleshooting skills and interpersonal abilities are crucial for this role. An undergraduate degree or equivalent combination of education and work experience is required, with a graduate degree being preferred. NTT DATA, a $30 billion company, serves 75% of the Fortune Global 100, offering business and technology consulting, data and artificial intelligence services, industry solutions, and application development and management. The organization is a leader in digital and AI infrastructure globally, committed to helping clients innovate, optimize, and transform for long-term success. With a presence in over 50 countries and a strong partner ecosystem, NTT DATA is dedicated to moving organizations confidently into the digital future. Visit us at us.nttdata.com for more information.,

As an Oracle OIC Technical Consultant - Principal Consultant, you will be responsible for gathering and understanding detailed technical requirements related to conversions, interfaces, reports, integrations, and custom development. You will need to possess excellent written, verbal, and interpersonal communication skills, along with the ability to deliver under pressure. Being self-motivated and adaptable to changing and competing demands is essential for this role. Your role will involve troubleshooting technical issues and demonstrating tenacity in problem-solving. You will work closely with functional teams to optimize and tailor the Oracle Cloud System to meet the organization's needs. Additionally, you will be involved in delivering technical components related to implementation, upgrade, and maintenance of Oracle Cloud systems. Your responsibilities will include developing and fixing reports using BI Publisher, performing data conversions, designing and developing OIC-based integrations, and working on custom application development and extensions using Apex & VBCS. You will also be required to prepare and submit technical documentation, participate in requirement collection discussions with business stakeholders, and manage integrations between Cloud and external applications or systems within the organization. Collaboration with stakeholders to understand their needs and translate them into technical requirements is a key aspect of this role. You will provide training and support to business users and work closely with the IT team to ensure data security, backup, and recovery plans are effective. Additionally, you will collaborate with Oracle Support on escalated support issues and should have knowledge of integration tools and third-party applications. Having ERP Cloud functional certifications would be a plus for this position. If you have 8-15 years of experience and a Bachelor's Degree, and you are looking for a challenging role in Hyderabad, Mumbai, or Bangalore, this opportunity might be the right fit for you.,

Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights. Konovo provides healthcare organisations with access to over 2 million healthcare professionals—the largest network of its kind globally. With a workforce of over 200 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms. Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights. Konovo provides healthcare organisations with access to over 2 million healthcare professionals—the largest network of its kind globally. With a workforce of over 200 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms. About the Role Konovo is seeking an experienced Production Support Engineer to join our growing engineering team in India, with availability overlapping U.S. business hours. This hybrid Whitefield-based role is critical to ensuring the stability and performance of our technology platform, which enables life sciences companies to transform healthcare data into actionable insights. As Product Support Engineer you'll be working in a dynamic, cross-functional environment supporting complex applications built on modern technologies like React, Next.js, and Scala. Candidates with 5+ years of experience and a background in healthcare, life sciences, or market research are highly encouraged to apply. If you are passionate about supporting top global life sciences customers in achieving their market research goals, while partnering closing with an exceptional global engineering team and building scalable customer centric processes - this role is for you! How You’ll Make an Impact Production Issue Investigation & Debugging Proactively investigate, triage, and debug production issues by analyzing application behaviour across JavaScript, React, Next.js, and Java or Scala codebases. Partner closely with engineering teams to identify root causes and deploy fixes in a timely and efficient manner. Log Monitoring & Root Cause Analysis Monitor system logs, performance metrics, and alerting tools to detect anomalies or outages. Conduct detailed root cause analyses and document insights to prevent future recurrence. Bug Management & Workflow Coordination Raise bugs following clearly defined standards with detailed reproduction steps, logs, and context. Coordinate with QA and development teams to manage issues through the full lifecycle in Jira. Database Support & Troubleshooting Use MySQL and related tools to support investigations, resolve data integrity issues, and validate platform behaviour. Understand schema relationships and business rules relevant to our healthcare-focused data systems. Cross-Functional Communication Collaborate effectively with QA, Development, DevOps, and Product teams across geographies. Serve as a bridge between technical engineering and non-technical business stakeholders. Healthcare Domain Understanding Leverage or build domain knowledge in healthcare market research, clinical data, or life sciences operations to assess and prioritize support issues with business impact in mind. Documentation & Process Optimization Maintain internal knowledge bases of recurring issues, known fixes, and troubleshooting playbooks. Identify opportunities for automation, tooling, and process enhancements to improve support efficiency. What We’re Looking For 5+ years of experience in production support, application monitoring, or technical troubleshooting in a fast-paced environment. Prior experience in healthcare, life sciences, or market research technology environments is good to have. Ability to work overlapping with U.S. time zones. Strong interpersonal skills with a passion for cross-functional teamwork. Excellent written and verbal communication skills. Demonstrated experience with: Debugging modern front-end and back-end applications (React, Next.js, Scala) Log analysis and observability tools (e.g., CloudWatch, Datadog, ELK) Working with MySQL or other relational databases Agile methodologies, Jira, and Confluence Distributed systems and microservices-based architectures Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Our Tech Stack Languages : JavaScript, Java or Scala, Python (bonus for multi-language proficiency) Database : MySQL, NoSQL (MongoDB preferred) Tools : Jira, Confluence, Git, CI/CD platforms, observability/monitoring tools Cloud : AWS (preferred), experience in a SaaS product environment is a plus Why Join Konovo ? Be part of a mission-driven organisation that is empowering life science researchers and data scientists with the broadest ecosystem of healthcare audiences and an intelligent, AI-enabled platform — so insights aren't just collected, they're connected. Join a fast-growing global team with opportunities for professional growth and advancement. Enjoy a collaborative and hybrid work environment that fosters innovation and flexibility. Experience a workplace that puts employees first, offering a workplace designed for growth, well-being, and balance. Become a part of an organisation that prioritizes your well-being with comprehensive benefits, including group medical coverage, accident insurance, and a robust leave policy. Our employee-centric policies ensure a rewarding and fulfilling work experience. Make a real-world impact by helping healthcare organisations innovate faster. This is just the beginning of what we can accomplish together. Join us at Konovo and help shape the future of healthcare technology! Apply now to be part of our journey.

Description We are seeking an enthusiastic International Chat Support Specialist to join our team in Pune, India. The ideal candidate will have 1-7 years of experience in customer service, with a focus on providing exceptional support to our international clientele through chat channels. Responsibilities Provide timely and accurate responses to customer inquiries via chat support. Assist customers with product information, troubleshooting, and issue resolution. Maintain a high level of customer satisfaction through effective communication and problem-solving skills. Document customer interactions and feedback in the system for future reference. Collaborate with team members and other departments to improve service delivery and customer experience. Identify trends in customer inquiries and suggest improvements to processes and services. Skills and Qualifications Graduate Rotational shifts Excellent Communications skills Immediate Joiner Interested candidates can share cv to [HIDDEN TEXT] or connect to Shruti -9911988551

As a Technical Support Specialist at IMZ Corporate, you will play a crucial role in providing technical assistance to clients, troubleshooting hardware and software issues, and deploying cutting-edge IoT solutions. Located in Gurugram, you will be responsible for ensuring the successful integration of systems and project go-lives. Your daily tasks will involve responding to support tickets, conducting diagnostics both remotely and on-site, and collaborating with the development team to resolve advanced issues. To excel in this role, you should possess strong technical troubleshooting and problem-solving skills. Experience with IoT devices, RFID systems, and vehicle tracking technologies is highly desirable. Additionally, knowledge of system integration and deployment will be essential for your success. Your excellent verbal and written communication skills will enable you to effectively interact with clients and internal teams. The ability to work both independently and collaboratively as part of a team is crucial for this position. While a degree in Computer Science, Information Technology, or a related field is preferred, previous experience in a technical support role will be advantageous. If you are passionate about leveraging technology to drive business value and thrive in a dynamic environment, this role offers a competitive salary in the range of 20-25K.,

Are you ready to join a team that's driving the future of lubricants & beyond and setting new industry standards Discover how our diverse and passionate people at Castrol are crafting the industry and how you can be part of this journey. We're seeking talented experts who share our passion for innovation and excellence. Bring your unique perspective, collaborative spirit, and challenge our thinking as we continue to own the way in the lubricants market & build businesses beyond lubricants. This is your chance to learn, grow, and thrive in a dynamic and inclusive organization. Castrol is a global leader in lubricants and part of the bp Group, one of the world's largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, relentless innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets. At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of nurturing top talent for leadership roles, both locally and globally. We are currently looking for a Technical Service Engineer MESA - WFI based in Mumbai. **Job Purpose:** To plan, organize, and deliver a differentiated level of technical service to customers and target prospects consistent with the GME technical offer and in support of sector strategies. Coordinates the activities of a technical services team, under the guidance of the Regional/Area Technical Services Manager, in order to effectively deliver a differentiated level of technical service to GME. Supports the technical and sales teams on SmartGains methodology and measurement. Consultant to Castrol's high-value customers as the one-stop shop for their complex lubricant questions and applications needs. Providing SmartGains insights and opportunities from Used oil analysis results. Skillful knowledge of the relevant technical services offers within the TSE's remit of Marine or Energy, and aligned with any specialization in the areas of New builds, SP&D & Subsea, or any combination of those as defined by the Regional Technical Services Manager. **Key Accountabilities:** - Prepare and maintain up-to-date a Schedule of recommended lubricants for customer assets using available online tools (GST) in order to establish an optimized machinery lubricant portfolio. Make appropriate recommendations regarding the use of products in Shipping or Oil & Gas applications aligned with Marine and Energy Technical Databases. Ensure that all product and service offers are appropriate for the application. - Responding to customers (and sales/customer service) technical queries on product, application, operational conditions, and ensure customer satisfaction. Provide support for technical claims and complaints. - Conduct basic technical solving (in close cooperation with Product Managers) and make appropriate recommendations for the benefit of the customer and our company's image and reputation. - Administer a central used oil analysis program for those assets where required and utilize the data to create SmartGains recommendations directly with the customer and account manager. - Establish and maintain strong technical relationships with customers, key regional OEMs, and stakeholders within the wider BP group (BP Exploration & Production, Shipping) and the Lubricants organization. - Clearly demonstrate the differentiated value of the GME offer (products and services) to customers and target prospects through the SmartGains framework. - Accountable to generate and communicate sales leads to the sales and business development functions through demonstrating existing strong technical relationships, bringing value playback and trade-up opportunities from SmartGains insights. Supporting sales teams in developing a clear understanding of technical needs and potential differentiation for target prospects. - Coordinating and conducting visits within HSSE guidelines and after appropriate training to ships, offshore assets, and yards for inspection, lubrication surveys, change-over visits, etc. - Relevant central technical databases are maintained and updated on a regular basis with insights and data from the region. **Key Requirements:** Degree/Diploma/ in Marine/Mechanical Engineering, machinery maintenance, plant & asset reliability, or adjacent field with proven experience. A minimum of 3 years offshore industry experience or a minimum of 3 years of sailing experience as a Class 2 Engineer and above or Marine, Oil & Gas industry, or Power gen industry engineering experience including both equipment maintenance and reliability experience. Theoretical and practical experience of the main rotating machinery as operated by offshore companies. Condition-based maintenance experience **Skills & Proficiencies:** - Ability to develop, maintain and build new relationships with customers, OEMs, and Industry bodies. - Demonstrates resources and own networks to achieve goals and objectives. - Understanding of the shipping, oil & gas market, and global dynamics, trends, regulatory environment desirable. - Proven abilities of dealing with and influencing multiple internal and external customers both within and outside the organization are crucial for success in this role. - Hands-on experience with diagnostic tools and solving. - Clear and customer-friendly communication skills. **Travel Requirement:** Up to 25% travel should be expected with this role. **Disclaimer:** If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.,

As a Software Engineer at MetLife within the Group Benefits area, you will play a crucial role in designing, documenting, and maintaining functional test cases for distributed/FrontEnd-based applications. Your work will involve collaborating with a team of engineers in the onshore-offshore model, identifying and creating test data, executing manual test cases, and automating test cases for reusability and regression testing. Additionally, you will prepare test scenarios, test cases, and test data, ensuring adherence to standard project processes. Collaboration will be a key aspect of your role as you work closely with development team members, business systems/functional analysts, business teams, and applications to deliver high-quality software solutions. Your responsibilities will also include supporting integration, end-to-end, and user acceptance testing at the project or program level. To be successful in this role, you should have a Bachelor's Degree in Computer Science, Computer Engineering, Information Systems, or a related field, along with 2 to 4 years of experience in enterprise application testing. Proficiency in writing clear test plans and cases, experience with test-first practices like TDD and BDD, and familiarity with automation tools such as Tosca, Selenium, or similar tools with Azure are essential requirements. Strong troubleshooting abilities, excellent communication skills, and the ability to work effectively in a collaborative environment are also crucial for this role. Preferred qualifications include experience in API testing, SAFe certification, and knowledge of Group Benefits. Key technical skills required for this role include familiarity with collaboration tools, agile practices, database development tools, and writing and executing automated tests. Additionally, experience with integration and testing tools like Docker, Selenium Grid, Jenkins, Lettuce, and Cucumber will be beneficial. MetLife, a leader in the financial services industry, is committed to creating a confident future for its colleagues, customers, and communities. If you are a motivated and forward-focused Software Engineer looking to make a meaningful impact in a dynamic and collaborative environment, we invite you to join us at MetLife - where it's #AllTogetherPossible.,

As a skilled Service Engineer, your primary responsibility will be to provide comprehensive production support for Oracle Revenue Management, Receivables, and Intercompany processes. This role demands a combination of financial accounting expertise and technical troubleshooting capabilities to guarantee revenue recognition compliance and uninterrupted system operations. You will be tasked with supporting ASC 606/IFRS 15 revenue recognition principles in production systems, troubleshooting and maintaining Revenue Contracts, Performance Obligations, and Standalone Selling Price (SSP) calculations, resolving issues with Revenue Deferrals, Allocations, and Adjustments, ensuring revenue compliance through Multi-Currency and Multi-GAAP Reporting, and assisting with Deferred Revenue and Unbilled Revenue Accruals processing. Additionally, you will receive, analyze, and prioritize related support tickets, provide timely solutions to users, document resolution steps and knowledge base articles, support system upgrades and patches, and monitor system performances while recommending improvements. Your role will also involve troubleshooting Customer Invoicing, Credit Memos, and Adjustments, supporting AutoInvoice for importing transactions from external systems, resolving issues with Receipts Processing (Manual & Automatic), Lockbox, and maintaining Collections, Aging Reports, and Dunning Processes. You will ensure accurate Tax Calculation on AR Transactions, including integration with Vertex or Oracle Tax. Furthermore, you will be responsible for maintaining Intercompany Revenue Recognition and Transfer Pricing Rules, supporting Intercompany Invoicing between business units using Oracle Cloud Intercompany, troubleshooting Intercompany Balancing Rules and Eliminations for accurate financial reporting, reconciling AR Subledger with General Ledger (GL), supporting period-end revenue recognition and receivables close processes, validating revenue and intercompany accounting follows IFRS, GAAP, and tax requirements. Your technical responsibilities will include writing and debugging SQL queries for revenue contracts, AR transactions, intercompany troubleshooting AutoInvoice errors, revenue allocations, and discrepancies in accounting entries, supporting Revenue Management integrations with Supply Chain Financial Orchestration, Order Management, Projects, Contracts, and Intercompany Cloud Intercompany, working with REST/SOAP APIs for importing revenue contracts, invoices, intercompany transactions, supporting FBDI/ADFdi to load bulk revenue, AR, and intercompany transactions, identifying and resolving slow AutoAccounting, Intercompany Processing, and Revenue Recognition Jobs, and optimizing large transaction processing for high-volume intercompany environments. Compliance, Audit & Reporting will also be part of your responsibilities, including supporting tax audits on revenue transactions, intercompany transactions, and assisting with SOX Audits, preparing Revenue Recognition Reports, Deferred Revenue Reports, Intercompany Netting Reports, and Receivables Aging Reports. You will also provide operational support by utilizing Oracle Support (MOS - My Oracle Support), creating and managing Service Requests (SRs) for revenue, intercompany, and AR-related issues, accessing Oracle Knowledge Base, Release Notes, and Patches regularly, testing and coordinating testing for quarterly Oracle Cloud updates, validating changes in Revenue Recognition Rules, Intercompany Rules, SSP, and AutoInvoice configurations before deployment, assisting finance, accounting, and tax teams with revenue, intercompany, and AR-related queries, and documenting SOPs for Revenue Processing, Intercompany Netting, Invoice Adjustments, and Collections handling. To be successful in this position, you should have a strong understanding of ASC 606/IFRS 15 revenue recognition principles, at least 5 years of experience with Oracle Cloud Revenue Management, Receivables, and Intercompany modules, proficiency in SQL and data analysis for troubleshooting financial issues, experience with FBDI/ADFdi for data imports and updates, an understanding of period close processes for revenue and receivables, familiarity with SOX compliance requirements for revenue processes, experience troubleshooting integrations between financial modules, strong problem-solving skills for complex accounting issues, and the ability to document technical solutions and support end-users effectively. This position requires a blend of revenue recognition expertise and technical troubleshooting skills to maintain critical financial systems and ensure compliance with accounting standards.,

As a Technical Solutions Consultant at Google, you will play a crucial role in supporting businesses of all sizes with Google's advertising solutions, enabling them to thrive in today's ever-changing marketing landscape. Your responsibilities will include analyzing and resolving intricate technical issues related to data and tools access, identifying opportunities for workflow optimization and automation, and collaborating with various teams to enhance existing Google tools and develop new products. You will need to have a Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience. Additionally, experience in system design or reading code (e.g., Java, C++, Python, etc.) is required. Proficiency in technical project management, stakeholder management, professional services, solution engineering, or technical consulting is also essential. Preferred qualifications for this role include a Master's degree in Engineering, Computer Science, Business, or a related field. Experience in Technical Troubleshooting, Web Technologies, and Data Analytics will be beneficial. Knowledge of SQL/MySQL, Unix/Linux operating systems, and commands is preferred. Moreover, you should possess the ability to collaborate effectively, drive technical decisions with diverse customer stakeholder groups, and be willing to travel to meet specific partners and client stakeholders when necessary. In this position, you will work towards building strong relationships with customers, understanding their business needs, and translating them into effective solutions to help them achieve their objectives. Your technical leadership, project management, problem-solving, and troubleshooting skills will be put to the test as you contribute to shaping the future of advertising in the AI-era and impacting millions of companies and users who rely on Google. Technical Solutions Consultants at Google are driven by a shared passion for technology and strive to make a meaningful impact. Your role will involve balancing business and partner requirements with technical limitations, devising innovative solutions, and serving as a trusted consultant to your collaborators. You will be responsible for developing tools, automating products, overseeing technical operations, and driving Google's partnerships forward. Furthermore, as part of Google's gTech team, you will join a group of dedicated professionals committed to supporting customers worldwide by providing tailored solutions based on technical expertise, product knowledge, and a deep understanding of customer needs. Your focus will be on analyzing and resolving intricate technical challenges, optimizing workflows, collaborating with cross-functional teams, managing stakeholder expectations, and delivering technical solutions to internal and external parties. If you are someone who is passionate about leveraging technology to drive positive change, enjoys collaborating with diverse teams, and is dedicated to delivering exceptional outcomes for customers, then this role as a Technical Solutions Consultant at Google might be the perfect fit for you.,

You are an exceptional individual with a passion for innovation, seeking to join NTT DATA as a Systems Admin Specialist Advisor in Bangalore, Karnataka (IN-KA), India. In this role, you will be an expert in your subject area and possess a strong understanding of related subject areas. Leading large-scale projects and guiding others on cross-functional projects will be part of your responsibilities. As a subject matter expert, you will be involved in the design, architecture, and deployment of new systems to ensure the stability of the server environment in both standalone and multi-tiered settings. Conducting system analysis and development to keep systems up-to-date with evolving technologies will also be a key aspect of your role. Collaborating with other technical professionals to evaluate current systems and make informed decisions on future development strategies will be essential. With a minimum of 10-12 years of relevant experience, you will have an undergraduate degree or an equivalent combination of education and work experience, with a graduate degree being preferred. Your skill set will include advanced knowledge of systems software, hardware, networks, and operating systems, as well as proficiency in processes and tools for system management, problem reporting, change management, and support tools. Strong technical troubleshooting abilities and excellent interpersonal and client service skills will also be crucial for success in this role. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA has a diverse team of experts in over 50 countries and a robust partner ecosystem. Their services span business and technology consulting, data and artificial intelligence, industry solutions, application development, infrastructure management, and connectivity. NTT DATA is at the forefront of digital and AI infrastructure globally, driven by a commitment to innovation and long-term client success. As part of the NTT Group, NTT DATA invests significantly in research and development to support organizations and society in their digital transformation journey. To learn more, visit us at us.nttdata.com.,

You will be joining Hepra Solutions Pvt Ltd, the team behind HepraSuite, a next-generation all-in-one WorkSuite SaaS platform designed for growing businesses. Your mission will be to help businesses digitize and streamline operations with a simple, powerful, and intuitive SaaS platform. In your role as a Post-Sales Onboarding Specialist, you will be crucial in ensuring that new clients successfully transition to using HepraSuite. Your responsibilities will include guiding clients through configuration, training, and implementation to facilitate a smooth journey from purchase to productive usage. You will act as a trusted advisor, assisting clients in aligning HepraSuite's capabilities with their unique business processes to maximize value realization. Key responsibilities will include leading the client onboarding process, conducting training sessions for client admins and end-users, providing consultation on adapting HepraSuite to meet clients" business requirements, collaborating with Sales and Product teams, assisting with data import and customization, acting as the primary point of contact during onboarding, developing training materials and SOPs, monitoring post-go-live client usage, and providing feedback for continuous improvement. To be successful in this role, you should have a Bachelor's degree in Business, Computer Science, or a related field, along with 25 years of experience in SaaS onboarding, ERP implementation, or client training roles. Strong skills in understanding business workflows, communication, problem-solving, and technical concepts translation are essential. Experience with SaaS tools, API integrations, and change management would be advantageous. By joining us, you will be part of a fast-growing SaaS company, working with a passionate team, and having the opportunity to grow into Customer Success Manager or Product Specialist roles. Success in this role will be reflected in clients being fully onboarded within agreed timelines, high client satisfaction scores, low post-go-live support issues, and strong client adoption rates across HepraSuite modules. The location and work model are flexible, with onsite, hybrid, or remote arrangements available for the right candidate.,

The Lead Engineer position at Fontaine Specialized in Bangalore requires a candidate with a B.E./B.Tech./M.E/M.Tech. in Mechanical Engineering and a minimum of 6-10 years of experience, with at least 2 years of experience in leading teams and projects. Reporting to the Project Lead, this role involves managing projects and teams while handling individual deliverables. The role is predominantly focused on engineering activities such as detailed design, analytical calculations, tolerance stack-ups, creating manufacturing drawings, and reviewing FEA reports for Heavy Haul and Specialized Trailers. Key Responsibilities / Functions: - Execute and lead sustaining engineering projects, including designing, drawing creation, BOM restructuring, and product roll-out activities. - Create 3D models and engineering drawings using NX CAD software for Trailers. - Review designs, 3D models, and drawings to ensure they meet fit, form, and function requirements. - Participate in design reviews and provide technical expertise to product development programs. - Drive value analysis and value engineering (VAVE) by modularizing components based on analysis of commodity categories or supplier strategies. - Identify areas for improvement, troubleshoot technical issues, and propose design modifications for existing product lines. - Lead collaboration with cross-functional teams to ensure project goals are achieved. - Stay updated with the latest research and technology breakthroughs in sheet metal forming, welding, and casting processes. - Engage in continuous learning and professional development activities by attending training programs, workshops, and conferences. - Mentor trainee engineers and junior engineers on various technical skills as part of the lead role.,

You will be responsible for performing KYC and due diligence using verification tools in accordance with RBI and FIU guidelines. Additionally, you will verify merchant documentation and screen them against negative databases to prevent fraud. You will collaborate with the Integration Team to troubleshoot technical onboarding issues and ensure accurate maintenance of merchant records and onboarding statuses. Furthermore, you will provide training to merchants on dashboard usage and reporting functionalities and work on optimizing onboarding processes to minimize turnaround time. Your role will also involve coordinating with the Sales team to prioritize high-value merchants. To be successful in this role, you should possess a Bachelor's degree in Business, Finance, or a related field along with 2-3 years of experience in merchant onboarding or fintech customer success. Strong communication and organizational skills are essential, as well as the ability to manage multiple onboarding cases within strict deadlines. Fluency in Hindi, English, and Marathi will be advantageous for effective communication with merchants.,

Service Engineer for automated car parking systems. Handles installation, maintenance, and repairs. Provides tech support, conducts system checks, ensures timely service, trains clients, and maintains documentation. Requires engineering background.

Service Engineer for automated car parking systems. Handles installation, maintenance, and repairs. Provides tech support, conducts system checks, ensures timely service, trains clients, and maintains documentation. Requires engineering background.

Resolving problems on the product s various features and services, including but not limited to troubleshooting user access, data discrepancies or any other product issues reported. Will be required to be on-call once assigned on necessary weekends and holidays Ensure all customer issues are resolved within the agreed service level agreements. Document and record each customer interaction using the CRM and provide analysis where appropriate to enable engineering team to resolve the issues at hand in an efficient manner Ensure customers are updated regularly and frequently with progress using the support team s ticketing system. Work with Engineering and cross-functional teams to identify impact and help prioritize Ensure all customer issues raised are ticketed and that all investigation progress is managed and followed up on. Execute the Incident Management procedures in the event of a serious live service incident with customers. 2+ years of relevant experience in a customer focused position involving technical knowledge of a companies products and services. Bachelor s degree in Computer Science, Information Technology, Engineering, or equivalent is preferred. Time-management skills and the ability to establish reasonable and attainable deadlines for resolution. Comfortable working in and assisting others through company help desk software, such as Zendesk in addition to other tools required. Professional written and interpersonal skills are essential when communicating with customers and clients as well as with internal stakeholders. High work ethic and organizational skills with the ability to self-manage time and deliverables. Able to work on rotating shifts that cover weekends and holidays as required.

You will be joining our team as a Live Coordinator, where your primary role will involve coordinating live events, broadcasts, and streams. Your responsibilities will include planning and managing the timelines, schedules, and logistics of these events. Additionally, you will be required to coordinate with various teams, vendors, and stakeholders to ensure successful execution. As a Live Coordinator, you will also be responsible for troubleshooting any technical issues that may arise during live events and ensuring a seamless experience for all involved. Monitoring and reporting on the performance of live events will also fall under your purview. This is a full-time, permanent position that requires your presence in person at the work location. If you are interested in this opportunity, please speak with the employer at +91 9778428598.,

International Technical Support Executive Salary = Upto 5 Lpa International Tech Support Experience Required of minimum 6 months Location = Gurugaon & Noida Share cv on Whatsapp = 6367194878

About the Role: Grade Level (for internal use): 10 Title Senior ETL and Backend Developer (Salesforce) Job Location Hyderabad, Ahmedabad, Gurgaon, Virtual-India The Team: We are seeking a skilled Senior ETL and Backend Developer with extensive experience in Informatica and Salesforce. The ideal candidate will be responsible for designing, developing, and maintaining ETL processes and backend systems to ensure seamless data integration and management. The team works in a challenging environment that gives ample opportunities to use innovative ideas to solve complex problems. You will have the opportunity every day to work with people from a wide variety of backgrounds and will be able to develop a close team dynamic with coworkers from around the globe. The Impact: You will be making significant contribution in building solutions for the Web applications using new front-end technologies & Micro services. The work you do will deliver products to build solutions for S&P Global Commodity Insights customers. Responsibilities ETL Development: Design, develop, and maintain ETL processes using Informatica PowerCenter and other ETL tools. Data Integration: Integrate data from various sources, including databases, APIs, flat files, and cloud storage, into data warehouses or data lakes. Backend Development: Develop and maintain backend systems using relevant programming languages and frameworks. Salesforce Integration: Implement and manage data integration between Salesforce and other systems. Performance Tuning: Optimize ETL processes and backend systems for speed and efficiency. Data Quality: Ensure data quality and integrity through rigorous testing and validation.Monitoring and MaintenanceContinuously monitor ETL processes and backend systems for errors or performance issues and make necessary adjustments. Collaboration: Work closely with data architects, data analysts, and business stakeholders to understand data requirements and deliver solutions.Qualifications: Basic Qualifications: Bachelor's /Masters Degree in Computer Science, Information Systems or equivalent. A minimum of 8+ years of experience in software engineering & Architecture. A minimum 5+ years of experience in ETL development, backend development, and data integration. A minimum of 3+ years of Salesforce development, administration/Integration. Proficiency in Informatica PowerCenter and other ETL tools. Strong knowledge of SQL and database management systems (e.g., Oracle, SQL Server). Experience with Salesforce integration and administration. Proficiency in backend development languages (e.g., Java, Python, C#). Familiarity with cloud platforms (e.g., AWS, Azure) is a plus. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Nice to have GenAI, Java, Spring boot, Knockout JS, requireJS, Node.js, Lodash, Typescript, VSTest/ MSTest/ nUnit. Preferred Qualifications: Proficient with software development lifecycle (SDLC) methodologies like SAFe, Agile, Test- driven development. Experience with other ETL tools and data integration platforms. Informatica Certified ProfessionalSalesforce Certified Administrator or Developer Knowledge of back-end technologies such as C#/.NET, Java or Python. Excellent problem solving, analytical and technical troubleshooting skills. Able to work well individually and with a team. Good work ethic, self-starter, and results oriented. Excellent communication skills are essential, with strong verbal and writing proficiencies. About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. Were a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSESPGI). S&P Global is the worlds foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the worlds leading organizations navigate the economic landscape so they can plan for tomorrow, today.For more information, visit http://www.spglobal.com/commodity-insights . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ---- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ---- , SWP Priority Ratings - (Strategic Workforce Planning)

**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! Call HR Ambika On 9110657487 or 9964080000 or visit jobshop.ai to explore other open positions with us Job description Hiring Now: Technical Support Associate Microsoft Process Work Mode: Work from Office Shift: US Rotational Shifts Salary: 5 - 6 LPA Joiners: Immediate Joiners Preferred Job Criteria: * Immediate joiners required Should be available to join us in the month of July. * Minimum 6 months of experience in an International Voice Process (Tech knowledge required) (Healthcare experience cannot be considered) * Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 3 to 6.5 LPA (varies based on candidate experience) For More Details Call HR Ambika On 9110657487 or 9964080000 or visit jobshop.ai to explore other open positions with us

As a Technology Lead at IDFC FIRST Bank, your main responsibility will be to lead the Engineering team in developing and integrating Microservices for our modern banking solutions. You will collaborate with various teams to create and implement APIs that improve customer experience and drive business growth. Your duties will include leading a team of developers in designing and implementing APIs, utilizing your software development and engineering experience. You will need a strong understanding of API development and integration, along with the ability to work with cross-functional teams to align technical solutions with business requirements. Ensuring the quality and timely delivery of API projects will be crucial, and you will be responsible for conducting code reviews, offering technical guidance to your team, and resolving technical issues promptly. Staying informed about industry trends and best practices will also be essential to your role. To qualify for this position, you should have a Bachelor's degree in Computer Science, Technology, or Computer Applications, with the option to pursue a Master's degree in a related field for further specialization. Effective communication of project updates and progress to stakeholders will be a key aspect of your role as well.,

You are looking for a Factory Supervisor to oversee daily operations at the manufacturing facility in Nizamabad, Azamgarh. As a Factory Supervisor, you will be responsible for supervising and coordinating factory operations to ensure efficiency and safety. Your role will involve monitoring production schedules, diagnosing and repairing mechanical issues, and providing guidance to a team of operators and technicians. Key Responsibilities: - Supervise daily factory operations to ensure efficiency and safety. - Monitor production schedules and ensure targets are met. - Oversee a team of operators and technicians, providing guidance and support. - Diagnose and repair mechanical issues on production machinery. - Perform regular maintenance to minimize downtime and extend machine life. - Maintain records of maintenance, inventory, and production performance. - Enforce company policies and health & safety standards. - Collaborate with management to improve production processes and reduce costs. Requirements: - Proven experience as a Factory Supervisor or similar role in a manufacturing environment. - Strong technical background with the ability to troubleshoot and fix machinery. - Excellent problem-solving and leadership skills. - Good communication and organizational abilities. - Ability to work flexible hours, including weekends if necessary. - A diploma or degree in Mechanical Engineering or a related technical field is preferred. Benefits: - Free family accommodation provided. - Competitive salary based on experience. - Opportunity for career growth within the company. - Supportive and collaborative work environment.,

A career at HARMAN Digital Transformation Solutions (DTS) means being part of a global, multi-disciplinary team dedicated to harnessing the innovative power of technology to transform the future. At HARMAN DTS, you will be at the forefront of creating innovative solutions that combine the physical and digital realms, making technology a dynamic force to address challenges and meet the needs of humanity. You will have the opportunity to work at the intersection of cross-channel UX, cloud technology, insightful data, IoT, and mobility, empowering companies to develop new digital business models, expand into new markets, and enhance customer experiences. As a Support Specialist within the Support Team at HARMAN, you will play a crucial role in assisting customers with their Accounts and Non-technical issues. Collaborating with Global Support Services, Engineering, Sales, and Product Marketing, you will ensure the delivery of superior service to customers by providing support through various channels such as chat, email, phone, or Zoom. Your responsibilities will include following up with customers, escalating issues as per Standard Operating Procedures, collaborating with internal teams to resolve issues, reproducing and documenting customer issues, conducting technical troubleshooting, and contributing to knowledge base content. To qualify for this role, you should hold a Bachelors Degree and have previous experience with a major service case system. Proficiency in Microsoft Office Suite, strong communication skills, ability to work under pressure and within deadlines, and the capacity to work both independently and as part of a team are essential. The role involves working in a 24/7 shift model across different time zones and a hybrid work model with 3 days in the office. HARMAN is committed to creating an inclusive and supportive environment where every employee is valued, welcomed, and empowered. Regardless of your role, you are encouraged to share your ideas, perspectives, and unique qualities within a culture that celebrates diversity. Continuous learning and development opportunities are provided to help you thrive in your career. If you are a dedicated performer, a team player, a relentless learner, and an innovative problem-solver with strong communication skills and a passion for technology, you belong at HARMAN. Join us in unleashing next-level technology and creating extraordinary experiences that impact the world.,

We are seeking an ONSITE IT & Network Support Engineer/Technician for Casual Freelancing tasks in your area. If you are interested in contractual work, you will have the opportunity to earn compensation on an hourly or daily/half-day basis. Tasks will be assigned based on your location, allowing you to provide support according to your availability on weekdays or weekends. Your responsibilities will primarily involve L1 & L2 IT/Networking tasks such as desktop support, installation and replacement of hardware components in servers/racks, and offering on-site assistance for remote support needs including console access to routers, switches, firewalls, etc. Key Skills Required: - Proficiency in System Desktop Administration, Customer Service, Incident/Change/Release management, and support for various third-party applications on Windows Platforms. - Certified in IT Infrastructure Library & Windows Server Administration, with a focus on leveraging programming techniques for various projects. - Fundamental knowledge of DHCP, DNS, IP addressing, troubleshooting wireless LAN, Ethernet desktop configuration issues, and subnetting. - Experience in technical troubleshooting across various operating systems including iOS, Android, Windows, and Blackberry devices. This is a Part-time position that offers a dynamic opportunity to apply your IT and networking expertise while supporting a range of tasks in a flexible work environment.,