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1 - 5 years
2 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Greetings From Ishmeet Consultant !! Hiring For Technical Voice Process Any Graduate Experience Can Apply Salary upto 45k + Incentives Location - Gurugram 5 Days Working Rotational Shifts Both Sides Cab Call OR WhatsApp HR NITIN @9999435387 Perks and benefits NOTE - Need Excellent Communication Skills
Posted 1 month ago
4 - 6 years
5 - 7 Lacs
Mumbai Suburban, Powai
Hybrid
Provide excellent customer support via phone, email & chat. Resolve issues, ensure satisfaction, document queries, offer tech help, and share feedback to improve services. Looking for proactive problem solvers with good communication skills. Required Candidate profile Looking for candidates open to rotational shifts (UK/US/AUS), with good tech interest, strong communication, decision-making, teamwork skills & flexible work hours as per business needs.
Posted 1 month ago
- 5 years
2 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
HIRING ALERT BPO Associate Positions Available We are hiring for CUSTOMER SERVICE / SALES / TECHNICAL SUPPORT / TRAVEL DOMAIN ETC SALARY RANGE : 3 LPA - 6.5 LPA Location : GURGAON / NOIDA / MOHALI / CHENNAI REQUIREMETNS - Excellent communication skills are requires - Immediate joiners - 12th pass out - Freshers or experienced both can apply FOR MORE INQUIRY , CONTACT US ON : HR SHRISHTI : 8079005766 HR BEENITA : 9622399891
Posted 1 month ago
2 - 7 years
3 - 8 Lacs
Pune, Gurugram, Bengaluru
Work from Office
HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS SHRUTII 9958371382 GRAD/UG WITH EXPERIENCE OF 1.5 YEAR IN SAME SAL- MAX UPTO 58000 INHAND LOC - GURGAON, PUNE, BENGALURU WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS ONLY Required Candidate profile Provide Level 2/3 technical support across users and teams Monitor and manage SCCM deployments and updates Ensure secure and smooth operations Manage DNS, DHCP, and server-side configurations
Posted 1 month ago
2 - 7 years
3 - 6 Lacs
Hyderabad, Bengaluru
Work from Office
Role: Technical Support Minimum 2yrs exp into handling chat Technical issues Must have Microsoft experience with Troubleshooting Excellent communication Immediate joiners preferable Virtual mode of interview Rotational shift Thanks 7845422042
Posted 1 month ago
1 - 5 years
3 - 4 Lacs
Noida
Work from Office
Job Location :- Noida Sector 135 Walk in Date - 10th May 2025 Walk-in Time - 11.00 AM to 4 PM IST Walk-in Venue - UG Floor, Tower 6, Candor Techspace, Noida Sector 135, Uttar Pradesh. Role & responsibilities Performing inbound calls from wire transfer customers and agents. Take 50-150 calls per day and process transactions totaling tens of thousands of dollars everyday. Answer a wide range of inquiries and solve a wide range of customer service issues and problems. This job has a highly regimented schedule and requires a full day of assisting customers on the phone. Strong customer service skills including diplomacy and the art of diffusing tense situations are required. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Show good oral and written skills for call escalation via call sheet completion or call escalation. Preferred candidate profile Educational Qualification: Any Graduate Work Experience : Minimum 6 months of experience in customer service in financial /banking voice process Excellent communication in English. Should be comfortable in night shifts and rotational week offs. Ability to model the incorporate value of respect, courage, passion, teamwork and integrity. Working Model : 24*7 (work from Office) Perks and benefits Salary Range- Upto 3,00,000- 475200 Medicare Facility(free online consultation with Doc) Location : Noida Sector 135 Free pick up and drop facility will be provided within 35 Kms
Posted 1 month ago
1 - 3 years
3 - 3 Lacs
Noida
Work from Office
Job Location :- Noida Sector 135 Walk in Date - Saturday 10th May Walk-in Time - 11Am - 4 PM IST Walk-in Venue - UG Floor, Tower 6, Candor Techspace, Noida Sector 135, Uttar Pradesh. , Role & responsibilities Should be handling multiple chats 2-3 at the same time Answer a wide range of inquiries and solve a wide range of customer service issues and problems. This job has a highly regimented schedule and requires a full day of assisting customers.. Strong customer service skills including diplomacy and the art of diffusing tense situations are required. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Show good oral and written skills for call escalation via call sheet completion or call escalation. Preferred candidate profile Educational Qualification: Any management Graduate Work Experience : Minimum 6 months of experience in customer service in financial /banking non voice process (International BPO Only) Excellent communication in English. Should be comfortable in night shifts and rotational week offs. Ability to model the incorporate value of respect, courage, passion, teamwork and integrity. Working Model : 24*7 (work from Office) Perks and benefits Salary Range- Upto 3.43LPA Medicare Facility(free online consultation with Doc) Location : Noida Sector 135 Free pick up and drop facility will be provided within 35 Kms
Posted 1 month ago
1 - 2 years
2 - 3 Lacs
Noida
Work from Office
Provide tech support and troubleshoot hardware/software issues. Set up and maintain systems, including OS, Office, and O365. Support new user onboarding (email, printers, apps). Handle basic Mac and Windows troubleshooting.
Posted 1 month ago
7 - 12 years
9 - 14 Lacs
Hyderabad
Work from Office
The Impact you will have in this role: Seeking a highly skilled Technical Troubleshooting Specialist to join our dynamic team. The ideal candidate will have extensive experience in troubleshooting and resolving technical issues related to Appian, Talend, SQL Server, and Autosys technologies. The candidate should be a self-starter with a strong ability to prioritize tasks, manage multiple projects, and effectively communicate results with a globally distributed team. What You'll Do: Troubleshoot and resolve technical issues related to Appian applications, ensuring minimal downtime and optimal performance. Diagnose and fix problems in Talend workflows, focusing on data extraction, transformation, and loading processes. Manage and troubleshoot SQL Server databases, ensuring data integrity, performance, and security Working knowledge of automations built on Power Automate from troubleshooting and maintenance perspective Handle Autosys job scheduling and automation, ensuring smooth execution of batch jobs and workflows. Collaborate with cross-functional teams to gather requirements, design solutions, and implement troubleshooting strategies. Document and track issues, resolutions, and best practices to improve the overall troubleshooting process. Provide technical support during production releases and maintenance windows, working closely with the Operations team. Stay up-to-date with the latest industry trends and best practices in troubleshooting and technical support. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Talents Needed for Success: Minimum of 7 years of experience in technical troubleshooting and support. Proven experience in troubleshooting Appian applications, with a strong understanding of Appian architecture and integration patterns. Expertise in Talend, including designing and troubleshooting ETL processes. Proficiency in SQL Server, including database design, optimization, and performance tuning. Experience with Autosys job scheduling and automation, including setting up and managing jobs using Autosys. Strong analytical and problem-solving skills, with the ability to work independently and as part of a team. Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. Additional Skills: Experience with version control systems (e.g., Git) and collaboration tools (e.g., Jira, Confluence). Knowledge of scripting languages such as Python and Shell/Batch programming is a plus. Understanding of Agile processes and methodologies, with experience in working in an Agile framework using Scrum.
Posted 1 month ago
- 3 years
1 - 4 Lacs
Jaipur
Work from Office
Interested Candidates may connect with their Interest Level to Ms.Afreen Manzoor-+91 93206 13279 Note:- Candidates Worked with Teleperformance are not Eligible Job Description: We are searching for a Tech Support Associate to join our team in Jaipur! In this role, you will provide technical support to customers. You will troubleshoot customer issues, provide solutions, and ensure customer satisfaction. Responsibilities: Troubleshoot technical problems related to computers, devices, software, and operating systems. Assist customers with Black Baud and Adobe product usage. Provide clear and concise explanations of technical concepts to customers. Document customer interactions and resolutions. Maintain a positive and professional demeanor at all times. Qualifications: Graduate in any stream with strong technical knowledge. Candidates with 1 year of experience in same domain can only apply Excellent verbal and written English communication skills. In-depth knowledge of cloud computing concepts is a plus. Ability to work effectively in a fast-paced environment. Excellent customer service skills with a focus on customer centricity. Ability to work in rotational shifts. Soft Skills: Customer Centricity: Always willing to help, demonstrate ownership, and pay attention to detail. Communication Proficiency: Ability to convey messages effectively through comprehension, active listening, clear speech, and strong conversational skills. Problem-Solving Skills: Ability to understand customer problems and provide solutions or information following company policies and processes. Written Communication Skills: Ability to compose grammatically correct, concise, and accurate written communication (both voice and non-voice). Flexibility: Adaptable to working in rotational shifts. Benefits: Competitive salary (30,000 - 37,000 per month). Rotational work schedule. Cab Facility in odd hours both for male & female Performance bonus.
Posted 1 month ago
1 - 6 years
4 - 7 Lacs
Bengaluru
Work from Office
GREETING!! WE ARE LOOKING TECH SUPPORT ASSOCIATES. CANDIDATES WITH TECH EXPERIENCE CAN APPLY. For further queries, feel free to contact: JOY 7996004799 rivera.joy1210@gmail.com Ananya 8884496986 ananya.rivera24@gmail.com If we are unable to respond to your calls do drop your cv on whatsapp we shall get in touch with you. Job role: Service helpdesk desk Shift: UK/US rotational shift Salary: Exp ( only graduates with PDC or convocation) - upto 7.5 lpa Location: Bangalore 2 way cabs will be provided upto 20 km radius NOTE: 1.We are looking for immediate joiners 2. EPFO check will be done post selection Role & responsibilities: 1. Help Desk Agent / Store Support Executive • Primary contact for Tesco store colleagues needing IT or operational support. • Troubleshoot POS (Point of Sale) systems, scanners, self-checkouts, handheld devices, and back-office systems. • Assist with software updates, password resets, network issues, and basic hardware troubleshooting. • Log and categorize incidents in the ITSM system (like ServiceNow). • Provide first-line resolution or escalate to specialized teams (like infrastructure or network teams) as needed. • Communicate clearly with store staff who may not be technically skilled. 4. Technical Specialist / L2 Support • Resolve escalated, complex issues (e.g., server crashes, database failures in stores). • Configure and troubleshoot store hardware (servers, network routers, tills). • Provide remote support tools assistance. • Work with software vendors and internal IT teams for patches and updates. Common Issues in Help Desk Handles: • POS till not working. • Printer/scanner not connecting. • VPN/network down at store. • Password resets (e.g., Kronos, Tesco systems). • New device setup (e.g., handheld scanners). • Software crashes (e.g., for inventory or checkout apps). • Payment gateway downtime. • CCTV system technical issues. Key Skills Needed: • Good technical troubleshooting knowledge (Windows, POS systems, basic networking). • Fast-paced problem-solving mindset. • Strong communication must simplify technical terms for non-technical store staff. • Multitasking under pressure (especially during Black Friday, Christmas rush, etc.). • ITSM tools familiarity (ServiceNow, Remedy, Preferred candidate profile EXPERIENCE UP TO 2YRS IN CUSTOMER SERVICE/HELPDESK/TECHINICAL SUPPORT. Perks and benefits : COMPETITIVE SALARY : CAREER GROWTH OPPORTUNITIES IN IT SUPPORT DOMAIN Thanks and regards, Rivera Manpower Services JOY 7996004799 rivera.joy1210@gmail.com Ananya 8884496986 ananya.rivera24@gmail.com If we are unable to respond to your calls do drop your cv on whatsapp we shall get in touch with you.
Posted 1 month ago
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