381 Technical Troubleshooting Jobs - Page 5

Ready to build the future with AI? At Genpact, we dont just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Associate - Service Desk L1 This role entails providing initial troubleshooting and technical assistance to end-users, ensuring prompt resolution of their technical concerns. They serve as the frontline support for addressing hardware, software, and network-related issues, delivering quality customer service and maintaining accurate documentation. Responsibilities Assist end users through chat sessions, addressing their queries and concerns promptly. Update and maintain the log notes in the ticketing tool to provide a comprehensive history of customer interactions. Actively resolve tickets by selecting appropriate resolution categories in the ticketing tool. Actively troubleshoot hardware, operating system (OS), standard office suite, and browser-related issues. Provide hardware support for desktops, laptops, and mobile phones, offering first-level assistance for printers. Actively troubleshoot applications and demonstrate foundational proficiency in diagnosing and resolving issues related to mobile devices. Qualifications we seek in you! Minimum Qualifications Graduate in any stream Utilize soft skills such as active listening, demonstrating empathy, and showing courtesy to enhance customer interactions and support experiences. Ability to speak to a non-technical audience about technical problems Efficiently multitasks to handle multiple customer inquiries and technical issues simultaneously. Preferred Qualifications/ Skills Good communication skills Demonstrate proficiency in the following technical skills: PC/Laptop Basic Networking Chrome, Edge & Mozilla Firefox Operating systems MS Office 2016 Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Ready to build the future with AI? At Genpact, we dont just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Technical Associate - Service Desk L1 This role entails providing initial troubleshooting and technical assistance to end-users, ensuring prompt resolution of their technical concerns. They serve as the frontline support for addressing hardware, software, and network-related issues, delivering quality customer service and maintaining accurate documentation. Responsibilities Assist end users through chat sessions, addressing their queries and concerns promptly. Update and maintain the log notes in the ticketing tool to provide a comprehensive history of customer interactions. Actively resolve tickets by selecting appropriate resolution categories in the ticketing tool. Actively troubleshoot hardware, operating system (OS), standard office suite, and browser-related issues. Provide hardware support for desktops, laptops, and mobile phones, offering first-level assistance for printers. Actively troubleshoot applications and demonstrate foundational proficiency in diagnosing and resolving issues related to mobile devices. Qualifications we seek in you! Minimum Qualifications Graduate in any stream Utilize soft skills such as active listening, demonstrating empathy, and showing courtesy to enhance customer interactions and support experiences. Ability to speak to a non-technical audience about technical problems Efficiently multitasks to handle multiple customer inquiries and technical issues simultaneously. Preferred Qualifications/ Skills Good communication skills Demonstrate proficiency in the following technical skills: PC/Laptop Basic Networking Chrome, Edge & Mozilla Firefox Operating systems MS Office 2016 Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Title: VMS SYSTEMS INTEGRATION SPECIALIST Location:- Chennai Onsite Interview Process: 2 Level of Technical interview Must have skills: Technical support experience of troubleshooting (US , UK, India clients ), Excellent communication skills, willing to learn and grow attitude Good to have skills: Knowledge on Java, AngularJS, SQL, Experience in System Administrator, Project Management, Business Systems Analyst, Testing Salesforce exp Working hours/schedule: 8 Hours / Night shift (5:30 PM to 2:30 AM)

Role: Hardware Design Engineer Location: Pune (5 days WFO) Experience: 3+ years About the Role: As a Hardware Design Engineer at Noccarc, you will take end-to-end ownership of hardware design for our medical devices. Youll be responsible fordeveloping high-performance hardware solutions that meet strict regulatory and clinical standards. You will collaborate closely with cross-functional teams to ensure seamless integration, address complex challenges with urgency, and drive products from concept to launch. Your contributions will directly impact healthcare delivery, ensuring our devices operate reliably in critical care environments. Key Responsibilities: Design and develop hardware for medical devices that meet regulatory standards and perform reliably in critical care environments. Develop hardware solutions from concept to launch, including planning, schematics, prototyping, layout and testing to ensure functionality and compliance. Collaborate with cross-functional teams, including software and firmware engineers, to ensure seamless integration of hardware with other components. Optimize hardware performance and troubleshoot issues during development and testing phases to ensure product reliability. Ensure that all components in the BOM are optimized for quality, cost, and availability, and that the assembly process aligns with production timelines. Responsible for ensuring hardware meets all vital performance specifications and quality standards throughout the product lifecycle. Work in an Agile environment, tackling new challenges and opportunities with urgency, high energy, and passion to drive innovative solutions. Qualifications & Skills: Bachelors degree in Engineering or equivalent experience in Electronics / Electrical or related fields. 3+ years of experience in hardware development involving digital, analog, or mixed-signal designs. Strong embedded systems skills to analyze requirements, develop solutions, and resolve technical challenges. Proven experience in designing products based on initial requirements, including end-to-end product development and leading design teams from concept to release. Well-versed in or able to interpret medical standards for Class C & D devices and translate them into product designs. Experience with 16/32-bit microcontrollers/microprocessors, with a solid understanding of controller architecture and peripherals. Experience in power supply design and development. Peripheral interface design experience (e.g., Ethernet, USB, DDRs, ADC, SPI, I2C, Display). Proficiency in circuit simulation and signal integrity analysis. Experience with DFMEA to identify potential failures and implement remedies. Experience in developing hardware designs that meet EMC requirements. Why Noccarc? Opportunity to work on cutting-edge medical devices with a global impact. End-to-end ownership of projects in a fast-paced, dynamic environment, fast learning curve. Fast-track career growth with opportunities for ESOP based on performance.

Job description We are hiring for Voice/chat Support role ( International Process ) Designation : Engineer Shift : Flexible to work in Rotational Night shift Job location : Chennai(Ambit IT Park) Work Model : Work from office Week off: 2 days Rotational Week off Looking for immediate joiners/Can join in two weeks time. Primary Skills: • Excellent Communication - for voice, email, chat support • Should be able to communicate effectively • Should possess good telephone and email etiquette • Must be a graduate • Should be willing to work in US time zones • Must have good customer handling skills with the ability to learn networking concepts Job Responsibility : Provide technical support to customers through various channels such as chat, email, and web chat. Troubleshoot and resolve customer issues related to software products in an efficient manner. Utilize problem-solving skills to identify root causes of problems and implement solutions. Collaborate with internal teams to escalate complex issues when necessary. Maintain accurate records of customer interactions using CRM software. Provide technical support to customers through various channels such as chat, email, and web chat. Please send updated resume : nivya.avinash@movate.com

Job Description We are seeking a dedicated Customer Care Executive to join our team in India. The ideal candidate will be responsible for providing exceptional customer service and support to our clients, ensuring a positive experience with our products and services. This role is perfect for individuals who are passionate about helping others and are looking to grow their careers in customer service. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding products and services to customers. Assist customers in resolving issues and complaints effectively and efficiently. Maintain detailed records of customer interactions and transactions. Follow up on customer inquiries to ensure satisfaction and resolution. Collaborate with team members to improve customer service processes and workflows. Skills and Qualifications Excellent verbal and written communication skills in English and Hindi. Proficient in using customer relationship management (CRM) software. Strong problem-solving skills and ability to think critically. Ability to work in a fast-paced environment and manage multiple tasks. Strong interpersonal skills and a customer-centric approach. Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook).

Job Description Educational Qualification Any Graduate Preferably B.Tech/ BCA Work Experience For any Graduates, at least 1 year& aboveexperience in International BPO (Technical SupportVoice) JOB Description Customer Experience: Excellent communication skills,verbal and written both Minimum1 year& above experience required in a Voice International Process Must have good thought process Candidate should be Tech savvy, well versed with Technical Troubleshooting Should have knowledge of NetworkingTroubleshooting Investigates and resolves concerns raised by the customer Engages the resources appropriate for resolving issues. Ensures that end to end resolution is provided to the customer by coordinating with different teams Proactively escalates by phone, following up by email, through the appropriate hierarchical structures. Complete Issue resolution within prescribed timeframes. Skills and Ability Should possess good verbal and written communication skills in English. Should have good comprehensibility and understandability of what customers want. Should have critical thought process and decision making capability with focus on accuracy. Personal Attributes Should be flexible for all circumstances and be self-driven, motivated and persistent. Customer centricity and eagerness to drive himself/herself for upgradation in knowledge. Computer Proficiency Should know basics of computer, knowledge of MS Office (Word, Excel, PowerPoint) and understanding of Telecom basics Additional Comments Candidates should be open to a shift of 24x7.Mostly Night shifts Both side transportation will be provided as per company policy Split Week off and Holidays. Notice Period Immediate Joiners/ Max 15 days of notice period

Responsibilities Lead implementation reviews, advocatenew product features, and ensure the prompt and proper resolution of technical tests. Improve product feature offerings by providing partner feedback to internal cross-functional teams including Product Management and Engineering. Ensure the technical aspects of a partner's integration both new and ongoing by providing necessary documentation and technical guidance. Identify, drive, and optimize the business flow from existing and new business opportunities by leveraging YouTube technologies. Lead Bug Triage Operations for all device YouTube Living Room Partners. Minimum qualifications: Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience. 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP). 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python). Experience in technical troubleshooting, and managing internal/external partners or customers. Preferred qualifications: 5 years of experience in software focused program/project management and in the business technology market and working with engineering, sales and marketing teams in networking. 3 years of work experience in a client-facing role. Experience working with embedded devices, Consumer Electronics manufacturers, SoC providers, and Pay TV Operators. Experience in the TV/CE/embedded space. Experience driving cross-functional initiatives in a structured as well as ambiguous environment while keeping attention to detail.

Minimum qualifications: Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience. Experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP). Experience in coding with one or more programming languages (e.g., Java, C/C++, Python). Experience in technical troubleshooting and managing internal/external partners or customers. Preferred qualifications: Master's degree in Engineering, Computer Science, Business, or a related field. Experience in configuration management and project management. Experience working with a cross-functional team. Responsibilities: Own the support configuration and systems administration for a set of products through the usage of advanced admin tools and code-based rules systems. Collaborate with product operations support teams to develop and execute product-specific, multi-channel support strategies. Investigate and troubleshoot support platform and escalation channel issues, ensuring adherence to a high-quality experience through detailed implementations. Drive improvements to the support systems through new processes, feature advocacy, and documentation.

Minimum qualifications: Bachelor's degree or equivalent practical experience. 8 years of experience in a technical project management or a customer-facing role. Experience in stakeholder management, communication, and product insights. Preferred qualifications: Master's degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field. Experience in business analysis to conduct analytics, develop dashboards, and make recommendations. Experience in technical troubleshooting or customer support with the ability to provide solutions. Knowledge of Google Ads, advertising solutions, and the media landscape (both online and offline). Excellent consulting or business development skills with the ability to identify and prioritize business opportunities. About the job: gTech Ads is responsible for all support, media, and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services, from enabling better self-help and in-product support, to setting up accounts and implementing ad campaigns. Additionally, we offer media solutions for customers business and marketing needs, and provide complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for specific customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product, and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google, and we remain a trusted partner. The Product Practices teams within Enablement deliver quality, scale, and efficiency to how Google commercializes its ad products. The Ads Platform (AP) team under the Mobile App Ads Formats (MAPP) vertical will work across gTech practitioners and product development teams to enable product priorities for Google Ads platform. Responsibilities: Drive activation of Ads Platform objectives. Partner with gTech teams to enable customer support activities like training, Standard Operating Procedure (SoP) creation, and hotspot analysis. Generate insights for product improvements to drive resolution of issues. Develop a gTech Ads services strategy in partnership with leadership and the gSO team to assist in achieving regional goals, including Business Forecast Meetings (BFMs). Help in prioritization and designing the right goals and metrics, analyzing the existing headroom. Create and maintain servicing plans for advertisers, considering all stakeholders and partner workforce. Work on improving the services strategy to adopt any changes in products and metrics.

Role Responsibilities: Act as the technical expert during conversations with executive leadership from Google's strategic video advertising partners. Deliver innovative and scalable solutions to strategic video publishers. Provide high-touch technical consultation, including custom sample applications, demos, proof-of-concepts, integration support, and troubleshooting difficult issues. Convert Google Ad Manager's video capabilities via pre-sales engagements, implementations, conference presentations, white papers, and industry consortiums. Provide partner feedback and industry insights to Product Management, influencing product roadmaps. Job Requirements: Bachelor's degree or equivalent practical experience. Experience in either system design or in one programming language (Java, C++, Python, etc.). Experience in technical troubleshooting, managing internal/external partners, or customers. Experience in video advertising, including Video on Demand (VoD), Dynamic Ad Insertion (DAI), and Live Streaming. Preferred: Experience in the online advertising industry and working as a software developer, architect, technology advocate, or consultant.

Responsibilities Serve as the technical expert during conversations with executive leadership from Google's video advertising partners. Deliver solutions to video publishers. Provide technical consultation, including custom sample applications, demos and proofs of concept, integration support and advance issue troubleshooting. Advocate Google Ad Manager's video capabilities via pre-business engagements, implementations, conference presentations, white papers and industry consortiums. Provide partner feedback and industry knowledge to product management, to help them make better informed decisions about the product roadmaps. Minimum qualifications: Bachelor's degree or equivalent practical experience. Experience in system design or in one programming language (e.g., Java, C++, Python, etc.). Experience in technical troubleshooting, and managing internal/external partners or customers. Experience in video advertising or ingestion, VoD, DAI and Live Streaming. Preferred qualifications: 3 years of experience in online advertising industry. Experience in working as a software developer, architect, technology advocate or consultant.

Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in the mobile and consumer electronics space. 1 year of experience in technical troubleshooting, and managing internal/external partners or customers. Preferred qualifications: Experience working with Android platform and applications, mobile OEM, carrier partners or other distribution partnerships. Excellent project management and written and verbal communication skills, with a track record of managing multiple customers and streams of work. Excellent scripting skills in C/C++ or Java. Excellent creative problem-solving and investigative skills, combined with a sense of ownership. Responsibilities Lead integration processes, from pre-sales and product feature definition to implementation, testing, and production. Create and document integration requirements, test books/processes, and FAQs. Support partners to develop Google One implementations that meet Google's high quality bar. Work with Google One Product, Engineering, Partner Operations, and Business Development teams to optimize our partner platform based on customer feedback and integration leanings. Identify opportunities to improve and scale Google One distribution to more device categories and partner types. Interface between partner's engineering and operational teams and Google as the primary point of contact for product integrations and ongoing technical partnership work.

The Fabric Optimization Specialist plays a crucial role in bringing the customer offer to life by establishing direct mill partnerships, focusing on new raw materials to drive simplification, cost reduction, lead time improvements, and enhanced quality for large volume value retailers. This role involves providing the design team with a new development toolkit to incorporate into their product range. Responsibilities of the Fabric Optimization Specialist include: - Understanding and interpreting strategic goals to drive raw material strategy for own brand product ranges. - Collaborating with internal and external stakeholders to identify new raw material trends and translate them into commercial solutions for large volume value retailers. - Sourcing and scoping fabric from new and existing mills to establish independent sources of raw materials, providing innovative solutions for low-cost retailers. - Developing an optimal supply path that meets cost, quality, lead time, and end-use requirements. - Guiding the team on the application of raw materials into product ranges and coaching the design team on fabric principles and performance. - Negotiating raw material costs, lead times, and quality standards with suppliers. - Coordinating relationships between sourcing merchandising teams, suppliers, and fabric mills to optimize consolidation and drive application of raw materials into product ranges. - Establishing raw material quality and standards to meet cost, lead time, and quality requirements. - Setting up color and print approval processes and standards with mills. - Ensuring that all new fabrics meet the technical performance standards set by the Quality Team. - Providing technical expertise to troubleshoot and find solutions that align with business goals. - Driving continuous improvement in processes, efficiency, and cost optimization. Qualifications and Experience required: - Formal qualification in Textile Engineering/Textile Technology. - 5-7 years of experience in a similar role within a medium to large volume retail business. - Expertise in the raw material supply chain, including cut & sew, woven, and denim fabrications. - Experience in supplier sourcing, relationship management, and application of fabric into product ranges. - Strong communication, negotiation, and problem-solving skills. - Ability to manage stakeholders, influence others positively, and prioritize customer focus. - Commercial acumen with a focus on cost and quality measures suitable for large volume retailers. Key Performance Indicators include sales, profit, Voice of Customer (VOC), and Voice of Team (VOT).,

As an IT Engineer, you will be responsible for designing, implementing, and managing information technology systems. Your primary role will involve analyzing the organization's IT infrastructure, identifying areas for improvement, and implementing solutions to enhance efficiency and productivity. You will work closely with cross-functional teams to ensure seamless operation of all IT systems and provide technical support to end-users. Key responsibilities include troubleshooting hardware and software issues, monitoring system performance, and ensuring data security and integrity. You will also be involved in network administration, including configuring routers and switches, managing firewalls, and overseeing network protocols. In this role, you will stay updated with the latest technology trends and recommend upgrades or new systems that align with the organization's goals. Strong problem-solving skills, attention to detail, and excellent communication abilities are essential for success as an IT Engineer. Additionally, you must be able to work well under pressure and handle multiple tasks simultaneously.,

You will be functioning as an ONSITE IT & Network Support Engineer/Technician for Casual Freelancing tasks in your designated area. The tasks will be contractual and compensated either on an hourly or daily/half-day basis. Tickets will be assigned according to your area, and you will have the flexibility to manage them based on your availability, be it on weekdays or weekends. Your responsibilities will primarily include handling L1 & L2 IT/Networking tasks such as desktop support, installation and replacement of hardware components in Servers/Racks (e.g., Hard disk drives), and providing on-site support (console access to Router/Switch/Firewall) for remote assistance. Key Skill Set: - Proficiency in System Desktop Administration, Customer Service, Incident/Change/Release management, and Support for various third-party applications on Windows Platforms. - Professional training and certification in IT Infrastructure Library & Windows Server Administration, with a keen focus on leveraging programming techniques for diverse initiative activities. - Fundamental knowledge of DHCP, DNS, IP addressing, resolving wireless LAN and Ethernet desktop configuration issues, and subnetting. - Technical troubleshooting skills and practical experience with various operating systems such as iOS, Android, Windows, and Blackberry devices.,

As a Tier 1 Technical Support, your role will involve providing the initial level of service in response to customers" phone calls, identifying errors, opening cases, and attempting to resolve issues using the knowledge base. Level 0 technicians will carry out basic troubleshooting and problem identification following prescribed procedures. To be successful in this role, you should possess a Bachelor's degree in Computer Science or a related discipline, or equivalent industry experience. Additionally, a minimum of 1 year of technical troubleshooting experience is required along with strong verbal, written, and interpersonal skills, and excellent organizational and planning abilities. Your primary responsibilities will include providing support through various channels such as email, phone, and the support portal. You will be expected to offer 24/7 support in English, covering all US and India holidays and weekends. At GlobalLogic, you will have the opportunity to work on exciting projects in industries like High-Tech, communication, media, healthcare, retail, and telecom. You will collaborate with a diverse team of talented individuals in a laidback environment, with the potential to work in global centers or client facilities. We prioritize work-life balance and offer flexible work schedules, remote working opportunities, paid time off, and holidays. Our Learning & Development team provides regular training sessions on communication skills, stress management, professional certifications, and technical and soft skills development. In addition to competitive salaries, we provide family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance, NPS (National Pension Scheme), health awareness programs, extended maternity leave, performance bonuses, and referral bonuses. To ensure an enjoyable work experience, we organize sports events, cultural activities, offer food at subsidized rates, and host corporate parties. Our vibrant offices include dedicated zones, rooftop decks, and club areas where you can relax and socialize with colleagues. GlobalLogic is a leading digital engineering company that helps global brands design and develop innovative products, platforms, and digital experiences. Headquartered in Silicon Valley, we operate design studios and engineering centers worldwide, serving customers in various industries, including automotive, communications, financial services, healthcare, manufacturing, media, semiconductor, and technology. Operating under Hitachi, Ltd. as a Hitachi Group Company, GlobalLogic contributes to driving innovation through data and technology to create a sustainable society with a higher quality of life.,

You will be responsible for managing RMM (Remote Monitoring and Management) systems to ensure the smooth functioning of applications and servers. This includes taking charge of patching management and implementing computer imaging solutions. Your role will involve driving automation initiatives and continuously improving team processes through automation. As a system engineer, you will collaborate with the operations team, providing guidance when it comes to escalated support tickets. Additionally, you will actively participate in assigned projects aimed at enhancing customer experiences and ensuring high-quality processes. You will also assist the operations teams as needed to maintain a secure and efficient IT environment. Your contributions in these areas will have a visible impact on the success of our team and contribute to the overall effectiveness of the organization. The ideal candidate will have a strong background in remote technical troubleshooting and experience in coordinating activities of others (internal staff, internal customers) and managing stakeholder expectations. You should possess in-depth knowledge of Operating systems (Windows, Linux) and experience with basic networking protocols and network services including DNS, DHCP, and TCP/IP. Furthermore, a basic understanding of IT Security, network protocols, firewall and VPN configurations, as well as remote access, content filtering, spam filtering, malware, and virus protection is required. Experience in providing technical and procedural guidance, creating documentation, and basic knowledge of Docker will be advantageous. Additionally, you should be systemic and solution-oriented, self-organized, and proficient in English (Speaking and writing). If you possess the required skills and experience and are interested in this opportunity, please share your resume at Jawed.ali@qualihires.com.,

Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Job Title: Admin and IT Support Executive Location: Noida Department: Administration / IT Job Summary: We are seeking a proactive and detail-oriented individual to join our team as an Admin and IT Support Executive. This role combines administrative responsibilities with basic IT support, ensuring smooth day-to-day operations across both domains. The ideal candidate should be organized, tech-savvy, and capable of multitasking in a fast-paced environment. Key Responsibilities: Administrative Duties: Maintain office supplies inventory and place orders as needed. Coordinate meetings, appointments, and travel arrangements. Maintain and organize company documents, records, and databases. Assist with procurement, vendor coordination, and facility management. Handle general office maintenance and liaise with building management when required. IT Support Duties: Provide first-level technical support for hardware, software, and network issues. Set up and configure new employee workstations (laptops, desktops, phones, email, etc.). Troubleshoot and resolve basic issues related to printers, internet, and office equipment. Coordinate with external IT vendors for escalated support and infrastructure maintenance. Maintain inventory of IT assets and ensure proper tracking and tagging. Ensure data backups and adherence to basic cyber security protocols. Required Skills & Qualifications: Bachelors degree in Business Administration, IT, or a related field. 3-4 years of experience in a similar role (Admin and/or IT support). Strong communication and organizational skills. Basic understanding of IT systems (Windows/Mac OS, MS Office, networking). Ability to troubleshoot common hardware and software issues. Self-starter with the ability to work independently and handle multiple tasks. How to Apply: Send your resume to hr@chaukorstudio.com with the subject Job Application Admin & IT Support Executive . Role & responsibilities

Job Description Key Responsibilities Team Management Lead and manage a team of more than 50 technical professionals across India. Train and mentor the team responsible for installing dental equipment. Ensure continuous development and skill enhancement of the team members. Training and Development – Develop comprehensive product tutorials and training videos for clinical and radiological dental equipment installation. Conduct training sessions for the technical team to ensure high standards of installation and customer service. Technical Support - Provide technical support to both the clinical and radiological teams. Troubleshoot and resolve any technical issues encountered during equipment installation or operation. Field Work Visit customer sites to oversee and assist with equipment installation and troubleshooting whenever required in an exceptional scenario. Ensure on-site issues are resolved promptly and effectively. Repair Center Supervision Supervise the office repair centre to ensure the repairs are conducted efficiently and effectively. Implement best practices and continuous improvement processes in repair operations. Technical Expertise – Develop a deep understanding of all the dental medical equipment's with their technical specifications and functionality. Stay updated with the latest advancements in dental technology to maintain industry - leading knowledge. Qualification Required – B.Tech or M.Tech in Electronics and Communication or Medical Electronics will be preferred. Experience Required – 6-8 years in medical equipment field, preferably with a background in dental medical equipment. Team Management – Proven experience of managing a PAN India level team of Service Engineers. Technical Skills – Strong understanding of dental medical equipment and excellent troubleshooting skills. Communication – Excellent communication and drafting skills. Software Proficiency – Advanced knowledge of MS – Office tools. Field Readiness – Willingness to travel and work in the field as required. Mandatory - Demonstrated ability to develop and deliver technical training materials. Strong leadership and team management skills. Regards, Unicorn HR

As a Customer Support Executive L1 at AiTrillion, located in Indore, India, you will be the primary point of contact for our esteemed clients, delivering exceptional support and assistance. Your role is pivotal in ensuring customer satisfaction and loyalty by addressing inquiries, resolving issues, and guiding users through the AiTrillion platform. Your responsibilities include promptly responding to customer inquiries through email, chat, or phone with professionalism and courtesy. You will identify customer needs, troubleshoot technical issues, and offer suitable solutions or workarounds. Furthermore, you will assist customers in setting up and configuring the AiTrillion platform to facilitate a seamless onboarding process. In case of complex issues, you will escalate them to the relevant internal teams and ensure timely resolution. It is imperative to maintain accurate records of customer interactions and transactions using our CRM system. Collaboration with team members to enhance processes, share knowledge, and contribute to the success of the customer support team is essential. Proactively educating customers on product features and best practices to optimize their utilization of AiTrillion is also part of your role. To excel in this position, you should hold a Bachelor's degree in Business Administration, Computer Science, or a related field, or possess equivalent work experience. Prior experience in customer support or help desk roles, preferably in a SaaS environment, is advantageous. Effective communication skills to explain technical concepts to non-technical users, exceptional problem-solving abilities, and familiarity with e-commerce platforms and marketing automation tools are desirable. The position requires the flexibility to work independently and collaboratively in a dynamic environment, including weekends and holidays as necessary. Staying updated on product changes, new features, and industry trends is crucial to better assist customers and provide informed recommendations. Join AiTrillion to be part of a team dedicated to revolutionizing the e-commerce industry and driving revenue growth through innovative customer engagement and marketing automation solutions.,

As a core member of the Solution & Industry Experience (SIX) Finance & Risk and Public and Financial Services demo build team at SAP, you will play a crucial role in driving the success of innovation showcases. Your primary responsibilities will include developing compelling storyboards that effectively communicate delivered innovations, leading demo build projects, ensuring high-quality deliverables through quality assurance processes, and managing communication among team members and stakeholders. Your technical and practical business expertise will be leveraged to create engaging storyboards in collaboration with key stakeholders like Customer Advisory, Product Marketing, and Development teams. You will take charge of demo build projects, providing technical troubleshooting, development support, and hands-on assistance to ensure efficient delivery to high standards. Moreover, you will oversee the review and sign-off process for demo assets, maintaining compliance with set standards before releasing them to internal stakeholders and partners. Effective communication management will be a significant aspect of your role, where you will facilitate clear and timely updates among team members and stakeholders, managing expectations to ensure smooth project progress. By excelling in these areas, you will contribute significantly to showcasing innovative solutions and driving impactful demonstrations within the finance and risk domains, as well as the broader public and financial services sectors. Join our Solution & Innovation Experience (SIX) Demo Build team within the Finance & Risk, Public and Financial Services Team, supporting globally by delivering demo systems and engaging content for SAP solutions. Collaborating with regions for custom demos and focusing on Cloud-to-Cloud integration, we continuously update our content with the latest innovations for access by SAP personnel, partners, and customers. SAP, with its purpose-driven and future-focused approach, offers a highly collaborative team environment where every individual's contributions are recognized. As a cloud company with a wide global reach, SAP values inclusion, health, and well-being, and provides flexible working models to ensure that every employee, regardless of background, feels included and can perform at their best. SAP is committed to creating a more equitable world by unleashing all talents and investing in its employees" personal development. At SAP, you have the opportunity to bring out your best and be part of a culture that values diversity, inclusion, and individual growth. If you are interested in joining a dynamic team that drives innovation and impactful demonstrations in the finance and risk domains and public and financial services sectors, this role could be the perfect fit for you.,

As a Customer Success Associate in our international support process, you will be responsible for providing first-level technical and customer support to our clients. Your role will involve resolving customer queries, ensuring accurate and timely resolutions, documenting interactions, and maintaining quality standards throughout the issue resolution process. To excel in this role, you must possess excellent English communication skills and have a background in tech support and customer service. We are looking for individuals who are proactive, detail-oriented, and dedicated to delivering exceptional customer experiences. The ideal candidate is a graduate in any stream with a minimum of 1 year of experience in an international support role, specifically in technical troubleshooting. You should have a strong command of English at the C1 level or equivalent, with excellent verbal skills and no MTI/RTI, grammatical, or pronunciation issues. The selection process for this position includes an HR interview, an operations round, and a Versant Assessment, which is a Language Proficiency Test. Successful candidates can look forward to a competitive salary, growth opportunities, exposure to a professional international environment, and the convenience of cab facilities. If you meet the eligibility criteria and are interested in this opportunity, please submit your updated resume for review. Our recruitment team will contact shortlisted candidates promptly. Education: Bachelor's degree preferred Experience: Minimum 1 year in international voice process and tech support troubleshooting required Location: Gurgaon, Haryana Work Location: In person Join us and be a part of our dynamic team where your skills and expertise will be valued. Apply now to take the next step in your career with us.,

NTT DATA is looking for an exceptional Windows Admin to join the team in Bangalore, Karnataka (IN-KA), India. As a Systems Administration Advisor, you will provide ongoing systems administration support, including installation, customization, maintenance, and troubleshooting of hardware/software systems. Your responsibilities will involve addressing availability and reliability issues on systems across multiple locations, evaluating and integrating new operating system versions, drivers, and hardware, and ensuring system security measures are in place. You will play a key role in monitoring and tuning the system to achieve optimum performance levels in standalone and multi-tiered environments. Additionally, you will be involved in implementing system backup/disaster recovery procedures and directing recovery operations in case of system component destruction. This position requires 8-10 years of relevant experience, advanced knowledge of systems software/hardware, networks, and operating systems, as well as exceptional technical troubleshooting skills and interpersonal abilities. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success. With experts in over 50 countries and a robust partner ecosystem, NTT DATA offers business and technology consulting, data and artificial intelligence services, industry solutions, and application development and management. Join NTT DATA in shaping the digital future and driving innovation worldwide. Visit us at us.nttdata.com.,