157 Technical Troubleshooting Jobs

We are seeking an experienced Senior Developer specializing in ServiceNow HRSD to join our team The candidate will serve as the subject matter expert in ServiceNow HRSD platform, Service Portal, integrations, and reporting Responsibilities include designing, developing, troubleshooting, and maintaining ServiceNow HRSD modules like Case Management, Knowledge Management, HR Agent Workspace, Service Portal, and more The candidate should have strong experience in application development lifecycle, excellent technical troubleshooting and communication skills, and a proactive approach towards stakeholder management Immediate joiners with excellent technical and project management skills are preferred Location options include Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, and Coimbatore Location - Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore

Hello Candidates, Join our team at Tech Mahindra!! We are hiring for Technical Customer Support Profile for a Voice Process. Roles and Responsibilities Provide technical support and assistance to customers via calls. Identify and diagnose technical issues reported by customers. Provide first-level contact and troubleshooting of technical issues Resolve technical problems in a timely and efficient manner. Guide customers through step-by-step solutions. Collaborate with other teams to ensure timely resolution to customer issues. Eligibility Excellent English communication skills is required. Only B.Tech/BE Graduates can apply. Fresher & experienced candidates can apply. Salary will depend on communication skill, education, interview and previous experience. 5 days working with rotational shifts and off. Immediate joiners are required. Interested ones can contact HR Ravinder - 8595052892/ HR Santosh - 7982509065/ HR Ankita - 9310319730 or can directly come for an walk in interview at below mentioned address and mention "HR Ravinder" or "HR Santosh" or "HR Ankita" on top of your resume. 1st Floor, A8 Knowledge Boulevard, Noida Sec 62, Beside IMS College. Nearest metro station - Noida Electronic City Interview Time - 10AM to 3PM(Monday to Saturday) Carry below list of documents while coming for interview. Hard copy of resume E-Aadhar card & Pan card All education documents All experience letters

Criteria : Any Graduate with Minimum 1 Year experience in Technical Support/Service Desk CTC-Upto 4 LPA + Variables + Incentives 24/7 shifts -WFO Both side cab 5 days working Location-Bangalore & Pune Immediate Joiner Only

Job description We are hiring for Voice Support role ( International Process ) Designation : Engineer Shift : Flexible to work in Rotational Night shift ( both way cab ) Job location : Chennai(Ambit IT Park) Work Model : Work from office Week off: 2 days Rotational Week off Looking for immediate joiners/Can join in two weeks time. Primary Skills: • Excellent Communication - for voice, email, chat support • Should be able to communicate effectively • Should possess good telephone and email etiquette • Must be a graduate (Degree Certificate Mandatory) • Should be willing to work in US time zones • Must have good customer handling skills with the ability to learn networking concepts Job Responsibility : Provide technical support to customers through various channels such as chat, email, and web chat. Troubleshoot and resolve customer issues related to software products in an efficient manner. Utilize problem-solving skills to identify root causes of problems and implement solutions. Collaborate with internal teams to escalate complex issues when necessary. Maintain accurate records of customer interactions using CRM software. Provide technical support to customers through various channels such as chat, email, and web chat. Whatsapp Your CV / Resume to HR Rubini - 8825490116

Role & responsibilities Project Planning & Execution: Develop detailed project plans, timelines, and budgets. Coordinate procurement, logistics, and manpower deployment. Monitor progress and ensure timely completion within budget. Team & Vendor Coordination: Manage cross-functional teams including engineering, procurement, construction, and service. Liaise with contractors, vendors, and government bodies for permits and approvals. Technical Oversight: Create solutions based on sales team inputs & customer interaction, site requirements. Review system designs, site surveys, and engineering drawings. Ensure installations follow technical standards and safety protocols. Resolve on-site technical issues and bottlenecks. Client & Stakeholder Communication: Provide regular project updates to clients and internal stakeholders. Manage customer expectations and handle escalations proactively. Compliance & Documentation: Ensure adherence to MNRE, DISCOM, CEIG, and other local regulatory guidelines. Maintain complete project documentation and handover reports. Preferred candidate profile Experience in solar EPC project execution or management. & Exposure to commercial/industrial rooftop and ground-mount projects above 50 kW. Strong understanding of solar PV systems, inverters, net/gross metering, and safety standards. Excellent project management and organizational skills. Proficient in MS Project/Excel/AutoCAD (preferred).

Job Title: Business central developer Location: Remote / Pan India, Delhi NCR, Bangalore, Chennai, Pune, Kolkata, Ahmedabad, Mumbai, Hyderabad Notice Period: Immediate iSource Services is hiring for one of their USA based client for the position of Business central developer. About the Role - We are looking for a skilled Microsoft Dynamics 365 Business Central Developer to design, build, and implement custom solutions aligned with business needs. This role involves developing customizations and integrations, resolving technical issues, and working closely with cross-functional teams in a fully remote environment. Key Responsibilities: Develop and customize solutions for Microsoft Dynamics 365 Business Central Configure and extend standard BC functionalities to meet business requirements Handle data migration, solution deployment, and system setup Conduct testing and troubleshoot issues during development and deployment Create detailed technical documentation Collaborate with functional consultants and stakeholders for seamless project delivery Required Skills: Good to have MB-820 Certification. 3-5 years of hands-on experience with Dynamics 365 Business Central/NAV Proficiency in AL language, C/AL, C/SIDE, .NET, SQL Strong understanding of ERP processes (finance, sales, inventory, manufacturing) Experience with Visual Studio Code and AL extensions Familiarity with PowerApps, Power BI, Azure

REF73568J-Assistant Manager TS, 5+ years experience- Azure SQL DBA + MS SQL On Prem - Mumbai (WFO) - Immediate joiner / Early joiners Applied knowledge of ISO 27001 / SOC Controls Provide RCA for Technical issues Information and Data Security principles ITIL Policies and procedures operations Comfortable in ITIL change management submissions and process, and being a CAB member Expert knowledge of SQL clusters and BCDR When to use DTU vs vCore Running daily health checks and ensuring uptime Performing backups and recoveries Applying patches and upgrades Troubleshooting and resolving database issues Documenting and optimizing database processes Collaborating with the internal IT team to ensure a seamless workflow Configuration based, version based, policy based issues are handled Support New scope, changing scope, expanding scope Maintain keys, maintain connectivity to servers and AD Work Issues related to connectivity to data warehouse Support on issues related to Server running slowly, scaling issues Skill to Manage Physical and Virtual Servers in a large environment typically 100+ Servers Knowledge of ITIL Knowledge of networking fundamentals Experience in tracking server activity, performing upgrades of software, addressing technical problems Good Documentation Skills Qualifications Must be knowledgable in best practices Accountable for ensuring SLA adherence with on time ticket acceptance and closures Ready to work in Rotational shifts(24x5) Required to prepare Technical SOP's and bring in improvements Managing and prioritizing assigned tasks collaborating with team members when needed business projects, change controls, documentation, and vulnerability remediation, etc Bachelors degree in a technical field, or experience and certifications showing required knowledge Highly knowledable in performance tuning including query optimization Exceptional communication skills Comfortable working on multiple projects and issues simultaneously Demonstratable desire to learn and remain current with technical knowledge Provide breakdowns of technical projects into steps with time estimates Collaborate with colleagues (development teams, infrastructure, management) Expert level technical troubleshooting and problem solving Knowledge with service principals, managed identities, private endpoint networking Comfortable working in an Agile-like environment, working in a backlog such as with Jira or other tools Immediate joiner / Early joiners

This role is ideal for experienced professionals who thrive in fast-paced environments and are passionate about delivering exceptional service to business clients via live chat platforms. Please only whatsapp your CV and name on HR 8826673317 Required Candidate profile Strong written communication, problem-solving, and multitasking skills are essential. If you have a background in B2B support and enjoy pioneering new initiatives

We are looking for a meticulous and experienced Technology Transfer Manager to spearhead the efficient transfer of technology for solid dosage forms at Evertogen Life Sciences . This pivotal role involves overseeing the seamless transition of OSD products from R&D or third-party development to our manufacturing plant, ensuring successful scale-up, unwavering regulatory compliance, and adherence to the highest quality standards. The ideal candidate will champion the preparation and review of critical technical documents, including technology transfer protocols, BMR/BPR, and process validation reports, while actively coordinating with cross-functional teams such as QA, QC, RA, and Production. This role demands a proactive individual adept at troubleshooting technical challenges, participating in scale-up batches, and driving continuous improvement initiatives. If you are passionate about optimizing pharmaceutical manufacturing processes, possess a strong understanding of QbD principles, and thrive in a collaborative environment, we encourage you to bring your expertise to Evertogen and contribute to our mission of delivering high-quality, affordable medications to the global market. Your contributions will directly impact our ability to meet client needs and maintain a diverse product portfolio. Job Details: Industry : OSD Formulation (Pharmaceuticals) Department : Technical Transfer Role : Assistant Manager Tech Transfer Location : Jadcherla Compensation : Up to 15 LPA Experience : 8+ years Employment Type : Full-time Qualification : M.Pharm / B.Pharm / M.Sc. in Pharma or related field Responsibilities: Technology Transfer Execution & Documentation: Lead technology transfer projects for solid dosage forms, ensuring adherence to timelines and quality standards. Develop technology transfer protocols covering critical process parameters and quality attributes. Oversee preparation and review of essential documentation (Technology Transfer Plans, Gap Analysis Reports, Process Flow Diagrams, BMR, BPR, Process Validation Reports). Coordinate cross-functional activities (R&D, Manufacturing, QA, RA) for seamless transfer and scale-up. Monitor process performance, addressing deviations or challenges. Maintain detailed records of technology transfer activities, ensuring compliance and data integrity. Ensure documentation adheres to cGMP, regulatory requirements (US FDA, EU EMA), and internal standards. Manage document archival and retrieval. Process Validation & Scale-Up: Participate in process validation activities for robust manufacturing processes of OSD Formulations. Analyze process data to identify CPPs and CQAs for process control strategies. Troubleshoot technical issues during scale-up and validation, implementing corrective actions. Evaluate the impact of process changes on product quality. Collaborate with engineering and production to optimize manufacturing processes. Ensure compliance with validation lifecycle management. Quality & Regulatory Compliance: Ensure compliance with cGMP, regulatory requirements (US FDA, EU EMA), and internal standards. Conduct risk assessments and implement mitigation strategies. Participate in audits, addressing findings and implementing corrective actions. Maintain understanding of regulatory requirements and best practices in OSD Formulation. Oversee CAPA implementation. Promote a culture of quality and compliance. Technical Troubleshooting & Continuous Improvement: Lead troubleshooting during initial commercial batches, identifying root causes and solutions. Apply problem-solving methodologies to address technical challenges in OSD Formulation. Identify process improvement opportunities. Utilize SPC tools to monitor process performance. Implement Lean Six Sigma principles. Champion continuous improvement. Cross-Functional Collaboration & Stakeholder Management: Coordinate with QA, QC, RA, and Production teams. Facilitate communication and collaboration among teams. Manage stakeholder expectations. Build relationships with internal and external partners. Generate progress reports, highlighting milestones, challenges, and risks. Present technical data to teams and management. Lead meetings to discuss project status and make decisions. Act as a liaison between R&D, Manufacturing, and stakeholders. General Expectations and Past Experiences: Possess 8+ years of hands-on experience in technology transfer within OSD manufacturing, demonstrating a strong understanding of the entire process lifecycle. Demonstrate proficiency in preparing and reviewing critical technical documents such as technology transfer protocols, BMR/BPR, and process validation reports. Exhibit a thorough understanding of Quality by Design (QbD) principles and their application in pharmaceutical manufacturing. Showcase strong technical troubleshooting skills with the ability to identify and resolve issues during scale-up and commercial manufacturing. Proven ability to coordinate and collaborate effectively with cross-functional teams, including QA, QC, RA, and Production. Demonstrate a solid understanding of regulatory guidelines (US FDA, EU EMA) and CGMP compliance requirements for pharmaceutical manufacturing. Experience risk assessment methodologies and CAPA management systems in a pharmaceutical setting.

Job description We are hiring for Voice Support role ( International Process ) Designation : Engineer Shift : Flexible to work in Rotational Night shift Job location : Chennai(Ambit IT Park) Work Model : Work from office Week off: 2 days Rotational Week off Looking for immediate joiners/Can join in two weeks time. Primary Skills: • Excellent Communication - for voice, email, chat support • Should be able to communicate effectively • Should possess good telephone and email etiquette • Must be a graduate • Should be willing to work in US time zones • Must have good customer handling skills with the ability to learn networking concepts Job Responsibility : Provide technical support to customers through various channels such as chat, email, and web chat. Troubleshoot and resolve customer issues related to software products in an efficient manner. Utilize problem-solving skills to identify root causes of problems and implement solutions. Collaborate with internal teams to escalate complex issues when necessary. Maintain accurate records of customer interactions using CRM software. Provide technical support to customers through various channels such as chat, email, and web chat.

A strong understanding of SAP SDM (Secondary Distribution Management) or similar systems, including configuration, functionality, and integration with other systems. Data Management required. Required Candidate profile For OGSD, expertise in the oil and gas industry's secondary distribution processes, including wholesale, resale, industrial, end-consumer, and service station supply.

A strong understanding of SAP SDM (Secondary Distribution Management) or similar systems, including configuration, functionality, and integration with other systems. Data Management required. Required Candidate profile For OGSD, expertise in the oil and gas industry's secondary distribution processes, including wholesale, resale, industrial, end-consumer, and service station supply.

Sodexo Food Solutions India Pvt. Ltd. is looking for Helpdesk Operator to join our dynamic team and embark on a rewarding career journey Customer Support:Respond to user inquiries and provide technical assistance through various channels such as phone, email, chat, or in-person Troubleshoot and resolve hardware and software issues promptly Guide users through step-by-step solutions and ensure a positive customer experience Issue Resolution:Diagnose and analyze technical issues reported by users Escalate complex problems to higher-level support personnel when necessary Document all troubleshooting steps and solutions for future reference Technical Troubleshooting:Identify, research, and resolve technical problems related to hardware, software, and network connectivity Collaborate with other IT professionals to implement solutions and improvements User Training:Provide basic training to users on software and hardware usage Create user guides and documentation to assist with common issues System Maintenance:Perform routine system checks and maintenance tasks to ensure optimal performance Install, configure, and update software applications and operating systems Communication:Maintain clear and concise communication with users, keeping them informed about the status of their reported issues Collaborate with other support team members to share knowledge and best practices User Account Management:Assist in user account creation, modification, and termination processes Ensure compliance with security policies and procedures Reporting:Generate and maintain reports on helpdesk activity, including the number and types of issues resolved Provide feedback to the IT team regarding recurring issues and trends

Sodexo Food Solutions India Pvt. Ltd. is looking for Executive - Helpdesk to join our dynamic team and embark on a rewarding career journey Customer Support:Respond to user inquiries and provide technical assistance through various channels such as phone, email, chat, or in-person Troubleshoot and resolve hardware and software issues promptly Guide users through step-by-step solutions and ensure a positive customer experience Issue Resolution:Diagnose and analyze technical issues reported by users Escalate complex problems to higher-level support personnel when necessary Document all troubleshooting steps and solutions for future reference Technical Troubleshooting:Identify, research, and resolve technical problems related to hardware, software, and network connectivity Collaborate with other IT professionals to implement solutions and improvements User Training:Provide basic training to users on software and hardware usage Create user guides and documentation to assist with common issues System Maintenance:Perform routine system checks and maintenance tasks to ensure optimal performance Install, configure, and update software applications and operating systems Communication:Maintain clear and concise communication with users, keeping them informed about the status of their reported issues Collaborate with other support team members to share knowledge and best practices User Account Management:Assist in user account creation, modification, and termination processes Ensure compliance with security policies and procedures Reporting:Generate and maintain reports on helpdesk activity, including the number and types of issues resolved Provide feedback to the IT team regarding recurring issues and trends

Organization: Alaric Ventures Location: Bestech Towers (Sector 66-Mohali) Position: Technical support advisor Experience: 0-3 years Why to Join ALARIC VENTURES Known as career builders and paymasters. Best and unbeatable benefits for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth stories. Position Overview: We are looking for a highly motivated and enthusiastic Individual for Technical Support Advisor role for our US clients infrastructure management. You will be responsible for troubleshooting Internet browsers (EDGE, Firefox and Mozilla). Being a customer care representative, this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment. Required skills: Excellent Interpersonal skills Strong problem-solving skills and attention to detail. Eagerness to learn and adapt to new technologies. Ability to work well in a team and independently. Analytical and troubleshooting skills. Knowledge about internet browsers EDGE, Mozilla and Firefox Basic understanding of Operating systems (windows) Education and/or Experience: Any Technical qualifications (BCA, Btech, B.Sc.-IT). 1-3 years of experience and Freshers can also apply. This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success. Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: Night shifts and Rotational shifts 5 Days working in a week Benefits and compensation: Group Health insurance and other benefits. The Best working culture and opportunities for professional growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs.

The Senior Technical Support Analyst is a subject matter expert responsible for leading complex Tier 2 support efforts with minimal supervision. This role requires strong technical knowledge, leadership in support delivery, and mentoring of junior team members. Key Responsibilities: Execute high-complexity technical support tasks independently Provide mentorship and guidance to Associate and Intermediate Support Analysts Offer technical and subject matter expertise within their domain Set work priorities, define deliverables, and guide stakeholders accordingly Act as the escalation point for internal team members and external stakeholders (clients, vendors, partners) Serve as the day-to-day contact for support-related issues and escalations Support the business development team with pre-sales engagements and RFP responses Continuously stay updated on industry trends, tools, and best practices to align with the product and technical vision Deliver on assigned duties and other tasks as requested

Responsibilities Learn and apply new technologies, including the Quickbase platform and support tools. Support customers via phone and email to ensure success using the Quickbase platform. Troubleshoot functionality issues and provide feature explanations and best practice guidance. Deliver creative, urgent solutions to diverse customer challenges to enhance productivity. Contribute to the development of support resources and team enablement tools. Advocate for customers by elevating their voice across the organization. Ideally, You Will Have Basic networking knowledge and advanced operating system familiarity (Windows/macOS). Strong verbal and written communication skills in English. Basic knowledge of JavaScript, HTML, and CSS syntax and code structure understanding. Ability to read and interpret log files, and general technical troubleshooting proficiency. Advanced database experience or understanding is a plus. Commitment to learning, problem-solving, and contributing to team improvement. Strong attention to detail in issue documentation and customer communication. Ability to guide customers clearly through troubleshooting via multiple support channels. Capacity to manage and prioritize multiple issues in a fast-paced environment. Previous experience in customer service, IT support, or technical support roles. A drive to exceed customer expectations, stay engaged, and enjoy delivering value.

Customer Support helps customers use Blackbaud's software, including troubleshooting reported incidents and answering questions about software functionality. Associates support multiple solutions that power the social good sector. What youll d o Author Knowledgebase content, utilizing KCS methodologies, to just-in-time publish or edit existing Knowledgebase solutions. P articipate in the after-hours rotation for your product, depending on product, region, or team size. Work a frontline schedule to resolve incoming tickets through Chat, Phone, and Web channels. Quickly resolve or triage incoming questions and software incidents. Ensure accuracy and timeliness of case notes, regular customer follow-up on open incidents, and quick resolution of reported incidents within customer expectations. Capture case trend data through the use of incident categorization fields to help inform the root cause of customer contacts. Report service incidents or service requests to internal groups, acting as the customer-facing liaison for all service-related needs. Respond to new tickets with an initial response and attempt to resolve on the first contact. Accurately capture case notes and e ffectively manage cases by documenting all customer and internal resource interactions. Ensure that all notes are professional, concise, and actionable by others if needed. Set mutually agreed upon follow-up expectations and follow through on those commitments. Stay informed on product changes and rapidly learn information about product functionality changes. Recognize the bigger picture and adapt to change easily. Provide clear, concise, and relevant information, whether verbal or written, and choose the appropriate communication channel based on the level of urgency and detail that needs to be shared. Maintain composure and refuse to be paralyzed by uncertainty or ambiguity. Look for ways to make changes work rather than focusing on why change will not work, including making suggestions for increasing the effectiveness of changes. What youll bring Previous experience in a technical troubleshooting or contact center role. Demonstrated ability to rapidly learn new concepts and ideas. Demonstrated ability to work effectively in situations characterized by continual change. A commitment to delighting our customers by showing empathy, listening actively, paying close attention to what is being said, and demonstrating comprehension of the question or issue. Ownership and responsibility for customer issues and the ability to collaborate across multiple teams to ensure customers receive flawless service on integrating software services. Ability to independently and confidently resolve more issues, relying less heavily on more tenured team resources. Professionalism with both customers and members of Blackbaud, showing respect for others, and welcoming ideas that are different from your own. Ability to anticipate obstacles or problems and take timely steps to minimize impact on intended results. Demonstrated ability to achieve positive, concrete results with a commitment to goals and independent motivation to achieve goals and objectives. Continual building of both Blackbaud and product knowledge, not only through direct experience but also by reviewing documentation and training materials. Responds constructively to feedback about individual strengths and weaknesses. Application of critical thinking and ingenuity to problem-solving; collecting information, asking thoughtful questions, analyzing, and testing various solutions to provide the best possible result to our customers. Ability to work US hours (8am 6pm ET) Eligible for shift differential compensation. Some On call required after hours & weekends. Advanced level of English . Its a bonus if you have one or more of the following Experience with merchant processing, payment facilitator, or payment platforms, payment services providers, payment processing, and/or credit card processing. An understanding or experience with payment methods such as PayPal, Venmo, and Apple Pay. The ability to troubleshoot email deliverability concerns, including an understanding of SPF, DKIM, and DMARC . A general understanding of authentication processes such as SSO and MFA . Experience working in bookkeeping . Educational or professional experience troubleshooting web applications, cloud applications, infrastructure or web sites and single-page applications. An understanding of APIs (Application Programing Interface). You have experience troubleshooting email deliverability. Previous experience working in a technical support environment supporting educational software, parents or K-12 schools . Familiarity with the North American Education system . Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Role & responsibilities This is a full-time on-site role for a Design Engineer at Galaxy Packtech Pvt Ltd in Greater Noida. As a Design Engineer, the candidate will be responsible for day-to-day tasks such as design engineering, mechanical engineering, computer-aided design (CAD) and product design. They will also work closely with other members of the engineering team to ensure efficient and effective product design and development. Preferred candidate profile Skills in Design Engineering, Mechanical Engineering, and Product Design Proficiency in Computer-Aided Design (CAD) software Experience with Solidworks Experience with Sheetmetal Strong problem-solving skills and attention to detail Excellent written and verbal communication skills Experience in the packaging industry is a plus Perks and benefits Professional Development Flexible Work Arrangements Paid Time Off Employee Assistance Programs

Description We are seeking an experienced International Customer Support representative to join our team in India. The ideal candidate will have a passion for providing outstanding customer service and a strong ability to communicate effectively with customers from diverse backgrounds. Responsibilities Assist international customers via email, phone, and chat support. Resolve customer inquiries and issues in a timely and efficient manner. Provide product information and technical assistance to customers. Maintain accurate records of customer interactions and transactions. Collaborate with other departments to enhance customer experience. Identify and escalate priority issues to the appropriate teams. Provide feedback on processes and suggest improvements to enhance service quality. Skills and Qualifications 1-8 years of experience in customer support or related field. Excellent verbal and written communication skills in English and at least one other language. Strong problem-solving skills and the ability to think critically. Familiarity with customer support software and tools (e.g., Zendesk, Freshdesk). Ability to work in a fast-paced environment and manage multiple tasks. Strong attention to detail and organizational skills. Experience working in a multicultural environment is a plus. HR Mehak : 9650005227 [Call or Whatsapp] HR Yogendra : 7982510092 [Call or Whatsapp] HR Harpreet : 9501852537 [Call or Whatsapp]

Job Opening for Customer Support Associate Company - Small Industries Development Bank of India (Govt) Location - Chakan Pune. Work Exp - 1 to 3yrs, The candidate must have basic financial/ banking knowledge. Working knowledge of Microsoft office and other computer application and should be well versed with it. Salary - 30k to 35k. Education - B com/ M com/MBA. Note- age not to be less than 21 years. Role: Customer Success Associate Industry Type: BankingDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success.

Job Opening for Customer Support Associate Company - Small Industries Development Bank of India (Govt) Location - Chakan Pune. Work Exp - 1 to 3yrs, The candidate must have basic financial/ banking knowledge. Working knowledge of Microsoft office and other computer application and should be well versed with it. Salary - 30k to 35k. Education - B com/ M com/MBA. Note- age not to be less than 21 years. Role: Customer Success Associate Industry Type: BankingDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success.

Role & responsibilities: As the Service Coordinator, you will be an integral part of the Sales& Service team, supporting them in the execution of the overall service strategy. Conduct post sale follow-ups with customers to ensure all sales agreements have been accomplished and customers are satisfied with all aspects of the transaction. Preparing quotes as per requisition from Sales & Service team. Preparing proforma invoice and sales order confirmations for Service requests Coordinating with customer for planning delivery schedules, payments receipts and any after sales related support. Coordinating with customers for payments. Coordinating with customers for technicians and Service Partners visits basis the daily service plan. Preparation of monthly service MIS and other daily service reports. SPOC between Service team and all other teams including Operations, Design, and Accounts. Attend daily meetings with production, purchase, design etc to understand service plans. SPOC between operations team and the customer understanding and clarifying any questions either party has regarding service and installation. SPOC between Accounts and Customer teams for ledger matching, verification, and timely payment recovery. You will coordinate between Service team and Admin team for Ticket and hotel bookings.

Role & responsibilities Experience in supporting Laptop /Desktop Users Should have knowledge on installing and troubleshooting of Operating Systems (Windows 10/ Windows 8) Should have knowledge on first level hardware and local network troubleshooting. Troubleshooting of Browser related issues Basic understanding of DNS/DHCP/Windows AD Installation of software Understanding of ITSM tool and ticket handling Good communication skills Good understanding of supporting Laptop /Tab/iPads as well. Provide technical support to end users on their day-to-day activities Monitor and perform the Compliance related activities and ensure the required compliance target is achieved. Publish daily/weekly/monthly report as defined with zero errors. Monitor the mailbox Plan and execute any activity assigned and share progressive updates. Should be flexible to meet business need. Handling VC device

Join our hardware team as a Junior Hologram Specialist! Work with sensors, PCs, projectors & screens to support holographic solutions. Ideal candidate is tech-savvy, quick to learn software, and great at post-sales support.