381 Technical Troubleshooting Jobs - Page 4

Required - Min 1 year exp in Technical voice process (B2C) Skills - Hands-on exp on Active Directory, VPN, ServiceNow, and ticketing tools Location - Pune Grads onlt CTC - Up to 4LPA US Shifts Immediate joiners Drop your cv on - 8529546798

As part of the Walk-In Drive at Infosys Limited in Nagpur on 23rd & 24th July 2025, there are exciting opportunities available in the tech and support teams. Infosys Limited is looking for talented individuals to join their growing team for the following positions: 1. Customer Service Sr. Process Executive (Voice & Sales) Location: Bangalore Type: Full-Time Shifts: 24/7 Rotational (Mainly Night/Australian Shifts) What You'll Do: - Handle domestic and international inbound calls focusing on customer experience and inbound sales. - Provide first-level resolution, upsell, and cross-sell relevant services. - Communicate empathetically to build customer trust. - Troubleshoot basic technical issues and escalate when required. - Record and manage interactions using internal systems. - Stay updated on product knowledge and participate in regular training. Must-Haves: - Excellent spoken English. - Previous customer support or inbound sales experience is preferred. - Willingness to work night shifts, starting around 1 AM. - 100% Work From Office, no hybrid/remote. - Qualification: Any Full-Time Graduate 2. Service Desk Executive IT Support (Voice/Chat/Email) Location: Bangalore Type: Full-Time Shifts: 24/7 (US Shift Timing) What You'll Do: - Resolve technical queries related to VPN, O365, Active Directory, drivers, etc., via calls, chats, or emails. - Utilize tools like ServiceNow, Remedy, Control-M (if experienced). - Handle tickets and provide effective L1 support. - Support users across various operating systems and productivity tools. - Follow escalation protocols and ensure timely resolution. - Adhere to client-specific training programs and quality standards. Must-Haves: - Strong communication skills. - Previous experience in a Service Desk/IT Helpdesk role is a plus. - Comfortable working in night shifts with US timings. - 100% Work From Office, no remote. - Open to completing dedicated training programs as per project needs. - Qualification: Any Full-Time Graduate Walk-In Drive Details: Date: 23rd & 24th July 2025 Time: 10:00 AM - 1:00 PM Venue: Infosys Limited - Nagpur SEZ Co-Developer Plot No: 7, Sector Special Economic Zone, MIHAN Notified Area, Incubation Center, Ground Floor Nagpur, Maharashtra 441108 What to Bring: - Updated resume (hard copy) - Valid ID proof (Aadhaar, PAN, etc.) - 2 passport-size photographs Why Join Infosys BPM - Work with global leaders in tech, banking, and support services. - Competitive salary, night shift allowances, and incentives. - State-of-the-art office environment and growth opportunities. - Access to world-class learning and upskilling platforms. - Fast-track onboarding for immediate joiners. Dont miss the chance to be part of a high-performing team in one of Indias most trusted tech companies. Walk in with confidence and walk out with an opportunity! Warm Regards, Talent Acquisition Team Infosys BPM Ltd. www.infosysbpm.com Transforming Talent | Driving Excellence,

As a member of Advarra, you will play a crucial role in supporting our mission to advance clinical research and improve human health. You will become an integral part of our team, working in a collaborative and inclusive environment where respect and diverse perspectives are embraced. Your primary responsibilities will include becoming proficient in Advarra's core applications, understanding customer processes, and gaining knowledge of clinical research workflows. You will troubleshoot customer queries and facilitate communication across various teams to provide effective solutions promptly. In cases where immediate solutions are not available, you will collaborate with internal resources to address customer needs efficiently. Building strong relationships with customers will be a key focus of your role, involving email and web ticket responses, as well as phone or Zoom meetings as required. You will document information accurately in the ticketing system, act as a liaison between customers and internal teams, and demonstrate a sense of urgency in all customer interactions. Furthermore, you will stay updated with application changes, assist in setting up individual portals for projects, control user access, and provide usage reports as needed. Additionally, you will maintain customer support process documents, assist in training new hires, and ensure professional obligations are met through efficient work habits. This position is open to candidates working remotely in India, operating on US Shift timings. Basic qualifications include a high school degree, effective communication skills, and 1-3 years of experience in product/customer support. Proficiency in MS Office, strong time management skills, and technical troubleshooting knowledge are preferred qualifications. Candidates with previous experience in the software industry or clinical research, familiarity with Zendesk and Atlassian JIRA, and strong analytical and problem-solving abilities are encouraged to apply. You should also possess the flexibility to cover weekends or public holidays when required. In terms of physical and mental requirements, you should be able to sit or stand for extended periods, lift objects up to 10 lbs, learn and comprehend instructions, maintain focus on tasks, and communicate effectively verbally. Your role will be pivotal in ensuring customer satisfaction and contributing to the success of Advarra's mission in advancing clinical research.,

OpenText is a global leader in information management, prioritizing innovation, creativity, and collaboration within its corporate culture. By joining our team, you gain the opportunity to collaborate with esteemed companies worldwide, tackle complex challenges, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. AI is the driving force behind OpenText, fueling innovation, transforming work processes, and empowering digital knowledge workers. We are seeking individuals whose unique talents cannot be replaced by AI to assist in shaping the future of information management. Come be a part of our team. Your Impact: As a Senior Technical Support Specialist (TSS) in Documentum at OpenText, you will be responsible for independently diagnosing and resolving complex enterprise customer needs across unique systems and operational issues. You will proactively identify areas for improvement in processes, tools, and products, and engage with stakeholders to enhance value. Continuously upgrading knowledge on OpenText products, you will develop yourself and assist in upskilling team members globally. Additionally, as a Subject Matter Expert (SME), you may participate in documentation and product reviews before general availability. WHAT THE ROLE OFFERS: - Directly interface with customers throughout the problem resolution process, including understanding issues, communicating action plans, providing updates, and conveying resolutions. - Validate technical information, manage expectations, and share information effectively. - Lead customer-facing calls, demonstrating preparedness and tailored communication. - Exercise good judgment to resolve complex or escalated customer issues, engaging senior resources as needed. - Work under pressure, multitask, prioritize, collaborate with stakeholders, and handle major incidents or high severity situations. - Systematically gather and analyze information to investigate and resolve issues. - Support business needs by taking on-call responsibilities during weekends and public holidays when necessary. - Create and refine knowledge base content, perform senior-level tasks, and prepare technical solutions documentation. As a 24x7x365 organization, willingness to work in shifts is a requirement. What it takes: - Profound knowledge in Documentum D2. - Ability to thrive and excel in a high-pressure, time-sensitive enterprise environment. - Exceptional customer service skills with an emphasis on empathy, listening, and effective communication. - Strong analytical and technical troubleshooting skills. - Understanding of OpenText product portfolio and their value to customers. - Proficiency in both Windows and Linux operating systems. - Familiarity with RDBMS (Oracle, SQLServer, and Postgres). - Basic knowledge of Core Java programming. - Knowledge of Documentum clients like webtop and DA is advantageous. - Bachelor's (BE) or Master's Degree (MCA) with a minimum of 5 years of experience. If you require assistance or reasonable accommodation due to a disability during the application process, please submit a ticket at Ask HR. OpenText fosters collaboration, innovation, and personal growth, creating a vibrant workplace environment.,

Technical support To schedule an Interview call - 91 6361075990 Requirements: - Excellent Communication in English. - Immediate joiners only. Job summary: As an Technical support Associate for a Technical domain, you will be responsible for handling window operating system, providing effective and efficient solutions for a range of inquiries. The ideal candidate will be responsible for troubleshooting issues, providing technical guidance, and ensuring excellent customer service. Key Responsibilities : Troubleshoot issues related to system performance, updates, drivers, and user accounts Assist with installation, configuration, and maintenance of Windows-based applications Guide users through step-by-step solutions via phone, email, or remote access tools Document all technical issues and resolutions in the ticketing system Escalate unresolved or complex issues to higher-level support teams when necessary Work collaboratively with cross-functional teams to resolve escalated issues. Work Location: Divyashree Towers, Bannerghatta Rd, Bangalore Shifts: Day Shift/Rotational Shift (5 days work /2 days off) Salary: Up to 6 LPA Immediate joiner only. Interested candidates can contact to - 6361075990 (Mayur) or mayur@yourpitchh.com

Job Summary: We are seeking an experienced MEP Engineer with a strong background in executing MEP services in high-quality building construction projects. The ideal candidate should have hands-on experience working with reputed construction companies, particularly in projects involving 5-star hotels, leading hospitals, or large-scale commercial buildings. Key Responsibilities: Oversee execution and coordination of MEP systems (HVAC, Electrical, Plumbing, Fire Fighting, ELV) at project sites. Interpret MEP designs, drawings, and specifications and ensure implementation aligns with project requirements. Coordinate with architects, civil engineers, and other stakeholders to integrate MEP services smoothly into construction workflows. Ensure adherence to quality standards, safety protocols, and project timelines. Manage subcontractors and vendors involved in MEP work. Monitor MEP installation progress and perform quality checks at different phases. Troubleshoot and resolve MEP-related technical issues on-site. Provide technical support and guidance to site teams for installation and commissioning. Maintain all documentation, including reports, progress updates, and compliance records. Key Requirements: Bachelors Degree/Diploma in Mechanical/Electrical Engineering or related discipline. Minimum 10 years of relevant experience in MEP execution within building construction. Proven track record working on high-end projects such as 5-star hotels, hospitals, or large commercial buildings. Strong knowledge of relevant codes, standards, and local regulations. Excellent project coordination, time management, and communication skills. Ability to read and interpret technical drawings and specifications. Proficiency in MS Office and AutoCAD; experience with Revit/BIM is an added advantage. Preferred Experience: Working with top-tier construction companies or developers. Experience with fast-track projects or luxury developments. Exposure to green building practices or sustainable MEP systems. Any qualification in Civil Engineering

Service Engineer is responsible for installation, servicing, maintenance, and breakdown support of heavy rental equipment such as diesel generators (DG sets), chillers, load banks, and HVAC systems. The role includes on-site inspections, technical troubleshooting, client coordination, and ensuring timely equipment readiness Install, service, and maintain rental equipment at client sites Diagnose and repair mechanical/electrical faults in DG sets, chillers, load banks, etc Perform preventive maintenance as per equipment schedules, Coordinate with operations and logistics for timely service delivery Maintain service logs, reports, and client communication Ensure equipment is safe, functional, and compliant with standards Location- Pan India,Delhi NCR,Bengaluru,Chennai,Pune,Kolkata,Ahmedabad,Mumbai, Hyderabad

Role & responsibilities 1. Install and commission machinery/equipment at customer sites. 2. Perform preventive maintenance as per the schedule. 3. Attend breakdown calls and troubleshoot faults. 4. Carry out on-site repairs for mechanical/electrical/electronic issues. 5. Provide technical support and training to operators/customers. 6. Prepare and submit service, commissioning, and visit reports. 7. Recommend and arrange spare parts replacement when required. 8. Coordinate with internal teams for technical escalation/support. 9. Ensure safety standards are followed during site work. 10. Maintain good customer relationships and ensure satisfaction. 11. Be ready to travel frequently to different customer locations. Preferred candidate profile 1. Diploma or Degree in Mechanical / Electrical / Electronics / Mechatronics Engineering. 2. 15 years of relevant experience in service, installation, or maintenance of machinery/equipment (Freshers can be considered for junior roles). 3. Good technical knowledge of mechanical assemblies, electrical circuits, or basic automation. 4. Strong troubleshooting and problem-solving skills. 5. Willingness to travel extensively and work at customer sites. 6. Good communication skills to interact with customers and internal teams. 7. Ability to read and interpret technical drawings and manuals. 8. Positive attitude, flexible, and ready to work under pressure if required. 9. Basic computer skills for reporting and documentation. 10. Local language fluency + working knowledge of English.

Customer Support:Respond to user inquiries and provide technical assistance through various channels such as phone, email, chat, or in-person Troubleshoot and resolve hardware and software issues promptly Guide users through step-by-step solutions and ensure a positive customer experience Issue Resolution:Diagnose and analyze technical issues reported by users Escalate complex problems to higher-level support personnel when necessary Document all troubleshooting steps and solutions for future reference Technical Troubleshooting:Identify, research, and resolve technical problems related to hardware, software, and network connectivity Collaborate with other IT professionals to implement solutions and improvements User Training:Provide basic training to users on software and hardware usage Create user guides and documentation to assist with common issues System Maintenance:Perform routine system checks and maintenance tasks to ensure optimal performance Install, configure, and update software applications and operating systems Communication:Maintain clear and concise communication with users, keeping them informed about the status of their reported issues Collaborate with other support team members to share knowledge and best practices User Account Management:Assist in user account creation, modification, and termination processes Ensure compliance with security policies and procedures Reporting:Generate and maintain reports on helpdesk activity, including the number and types of issues resolved Provide feedback to the IT team regarding recurring issues and trends

Customer Support:Respond to user inquiries and provide technical assistance through various channels such as phone, email, chat, or in-person Troubleshoot and resolve hardware and software issues promptly Guide users through step-by-step solutions and ensure a positive customer experience Issue Resolution:Diagnose and analyze technical issues reported by users Escalate complex problems to higher-level support personnel when necessary Document all troubleshooting steps and solutions for future reference Technical Troubleshooting:Identify, research, and resolve technical problems related to hardware, software, and network connectivity Collaborate with other IT professionals to implement solutions and improvements User Training:Provide basic training to users on software and hardware usage Create user guides and documentation to assist with common issues System Maintenance:Perform routine system checks and maintenance tasks to ensure optimal performance Install, configure, and update software applications and operating systems Communication:Maintain clear and concise communication with users, keeping them informed about the status of their reported issues Collaborate with other support team members to share knowledge and best practices User Account Management:Assist in user account creation, modification, and termination processes Ensure compliance with security policies and procedures Reporting:Generate and maintain reports on helpdesk activity, including the number and types of issues resolved Provide feedback to the IT team regarding recurring issues and trends

As a Technical Solutions Consultant at our organization, you will play a crucial role in managing the technical relationships with our largest advertising clients and product partners. You will collaborate with cross-functional teams in Engineering, Sales, and Product Management to utilize cutting-edge technologies for the benefit of our external clients and partners. Your responsibilities will range from conceptual design and testing to data analysis and support, ensuring the smooth technical execution and operational success of Google's online advertising platforms and product partnerships. Your ability to strike a balance between business objectives and partner requirements, while navigating technical limitations, will be key to your success in this role. You will be expected to drive innovation, develop advanced solutions, and offer expert consultation to your collaborators. Furthermore, you will have the opportunity to create tools, automate processes, manage technical operations for Google's partnerships, devise product strategies, and effectively prioritize projects and resources. Your primary responsibilities will include driving the adoption of high-quality Play features and services by collaborating closely with developers, focusing on critical product components, analyzing dependencies across various products and teams, and engaging with external developers to provide insights, technical guidance, sample code, blog content, APIs, and suggestions for product improvements. Additionally, you will be tasked with diagnosing and resolving developer issues within Google Play systems, developing diagnostic tools, and acting as a technical advisor for engineering, sales, and developer teams to address integration challenges effectively. Your background in technical consulting or technical project management, experience in Android development, proficiency in Java, Kotlin, and Google Cloud integration, as well as exceptional communication and project management skills, will be invaluable assets in fulfilling the requirements of this role. If you are passionate about leveraging technology to drive business success, this position offers a unique opportunity to make a meaningful impact in the dynamic field of online advertising and product partnerships.,

As a Sr. Process Executive (Voice & Sales) at Infosys, you will be responsible for handling domestic and international inbound calls with a strong focus on delivering exceptional customer experience and driving inbound sales. Your role will involve providing first-level resolutions, upselling/cross-selling services, and delivering empathetic communication to build customer trust. Additionally, you will troubleshoot basic technical issues, escalate when necessary, record interactions using internal systems, and stay updated on product knowledge through regular training. To excel in this role, you must possess excellent spoken English skills, prior experience in customer support or inbound sales, and be willing to work night shifts, predominantly starting around 1 AM. This is a full-time position based in Bangalore with 24/7 rotational shifts, including night shifts. The role requires 100% work from the office with no hybrid/remote options. The ideal candidate should hold a qualification of any full-time graduate. As a Service Desk Executive (IT Support) at Infosys, you will be responsible for resolving technical queries related to VPN, O365, Active Directory, drivers, etc., through calls, chats, or emails. You will utilize tools like ServiceNow, Remedy, and Control-M (if experienced) to provide effective L1 support, handle tickets, and assist users across various operating systems and productivity tools. Moreover, you will follow escalation protocols, ensure timely resolutions, and adhere to client-specific training programs and quality standards. To succeed in this role, you should demonstrate strong communication skills, have prior experience in a Service Desk/IT Helpdesk role (preferred), and be comfortable working night shifts based on US timings. This full-time position in Bangalore involves 24/7 shifts with 100% work from the office requirement, excluding any remote work. The candidate must be open to completing dedicated training programs as per project needs and hold a qualification of any full-time graduate. Joining Infosys BPM offers you the opportunity to work with global leaders in tech, banking, and support services, competitive salary packages along with night shift allowances and incentives, a state-of-the-art office environment, growth opportunities, access to world-class learning and upskilling platforms, and fast-track onboarding for immediate joiners. Do not miss this chance to build a career with a renowned global brand. Walk in with confidence, walk out with an opportunity! Warm Regards, Talent Acquisition Team Infosys BPM Ltd. Shaping Careers, Empowering Talent www.infosysbpm.com Transforming Talent | Driving Excellence,

As a Quality Control (QC) professional, you will be responsible for conducting routine inspections, calibrations, and validations of medical devices and hospital equipment. Your role will involve monitoring and documenting the performance and safety metrics of equipment, as well as maintaining and updating equipment service history and maintenance logs. It will be essential to ensure that preventive maintenance is conducted on schedule and properly documented. In the area of Regulatory & Compliance, you will play a crucial role in ensuring that the equipment complies with national and international regulations such as CDSCO, AERB, and BIS. You will be responsible for supporting the documentation and filing for certifications, licenses, and renewals, as well as reviewing and approving technical specifications from suppliers/vendors. Your Technical Support responsibilities will include providing troubleshooting support for technical and operational issues related to biomedical equipment. You will need to coordinate with vendors, engineers, and OEMs for repair, replacement, and calibration tasks. Additionally, you will be involved in evaluating new medical technologies and supporting procurement processes while ensuring adherence to ISO 13485, NABH, CE, and other relevant regulatory and safety standards. As part of your role, you will be required to conduct root cause analysis and implement corrective and preventive actions (CAPA) for product/process deviations. You will assist in internal and external audits and ensure timely closure of non-conformities. This is a Full-time job opportunity that offers health insurance benefits, a Day shift, Fixed shift, Morning shift schedule, and a Yearly bonus. The preferred educational qualification for this position is a Bachelor's degree, and the preferred total work experience required is 1 year. If you are looking for a challenging role where you can contribute to ensuring the quality and compliance of medical equipment while providing technical support and maintaining regulatory standards, this position might be the right fit for you.,

You deserve to do what you love, and love what you do a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Fiserv is seeking a Mainframe Automation Engineer that has extensive experience in mainframe system automation technologies. This individual should be self-motivated and driven to help contribute toward the success of our mainframe technology initiatives. This person will work in a team environment supporting multiple systems in a highly redundant and robust mainframe environment. Responsibilities Include: - Create and Maintain OPS/MVS REXX rules, SSM tables, and programs - Resolve Automation issues - Collaborate with other infrastructure, application, and operations areas on their automation needs - Provide support during z/OS Upgrades - Participate in DR recovery and testing - Work with vendors for system support and problem resolution - Provide 12X5 on-call support as part of a team rotation - Ability to learn new automation technologies such as Python, Groovy/Java, and Jenkins Pipelines. Basic Qualifications: - Bachelor's degree or equivalent work experience - At least 12 + years of experience with mainframe technologies Preferred Skills/Experience: - Extensive experience in mainframe technologies - Technical troubleshooting of OPS/MVS issues - Complex z/OS Sysplex environments - Automating mainframe tasks across our environment - Subject matter expert in REXX Programming, OPS/MVS, IPL and shutdown processing, Subsystems such as CICS, IMS, JES2, MQ, and DB2, HMC operations, JCL, Knowledge of BMC products. Thank you for considering employment with Fiserv. Please: - Apply using your legal name - Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.,

As an IT Intern at our company, you will have the opportunity to gain hands-on experience in IT support, systems maintenance, and technical troubleshooting. You will play a key role in assisting with the installation, configuration, and maintenance of hardware and software systems. Additionally, you will provide first-level technical support for various devices, troubleshoot issues to ensure smooth network operations, and monitor system performance. Your responsibilities will also include helping to maintain IT documentation, setting up new user accounts, and participating in IT projects such as system upgrades and software rollouts. Throughout your internship, you will work closely with our IT team to ensure adherence to IT policies and data security best practices. To qualify for this role, you should be currently pursuing a Bachelor's degree in Information Technology, Computer Science, or a related field. You should have a basic understanding of computer systems, networks, and troubleshooting techniques, along with familiarity with Microsoft Office Suite, Windows OS, and basic networking concepts. Strong analytical and problem-solving skills, excellent communication abilities, and the capacity to work both independently and collaboratively are essential for success in this role. By joining our team, you will gain real-world experience in IT operations, exposure to enterprise tools and technologies, and mentorship from experienced IT professionals. Furthermore, based on your performance during the internship, there is a potential pathway to full-time employment with us. Please note that this internship is a paid opportunity. If you are interested in this position, please contact us at 9877667711. The job types available include full-time, part-time, permanent, and internship, with a contract length of 3 months. Benefits include cell phone reimbursement, commuter assistance, internet reimbursement, leave encashment, paid sick time, and paid time off. The shifts available are day shift, evening shift, and rotational shift, with workdays scheduled from Monday to Friday. The work location is in person.,

As a Sr. Customer Support Engineer at Beckman Coulter Diagnostics, you will play a crucial role in ensuring customer satisfaction by delivering on-time service including timely installation of instruments, performing preventive maintenance, resolving instrument issues, and achieving service key performance indicators. Your territory will be responsible for generating service revenue, and you will be an integral part of the West Service Team located in Raipur, working remotely in a fully supportive environment. Your responsibilities will include installing and maintaining instruments and systems in laboratory settings, providing basic operational training during installations, and offering effective product and customer support. You will also be expected to ensure timely preventive maintenance planning, seek support for complex product issues promptly, and maintain strong customer relationships with directly assigned accounts while adhering to field service policies and standards. To excel in this role, you must hold an Engineering Graduate degree such as B.E./B.Tech. with at least 3 to 5 years of relevant working experience in customer services within the IVD industry. Your skills should encompass consultative technical troubleshooting, analytical proficiency, and a solid grasp of basic MS Office tools and communication platforms. Driving corrective and preventive actions based on customer feedback to enhance service delivery and striving for the highest levels of customer satisfaction to drive business growth are also essential aspects of this position. Previous experience in technical field services of IVD products, revenue generation in service, and utilization of Customer Relationship Management (CRM) software for call handling and closure would be advantageous. By joining our dynamic team at Beckman Coulter Diagnostics, you will be part of a community dedicated to reimagining healthcare and making a tangible impact on science and technology worldwide. For further insights and to explore more about Danaher and the opportunities it offers, please visit www.danaher.com. Embracing diversity and recognizing the value of unique perspectives is at the core of our values at Danaher, as we believe that differences among our associates, customers, and shareholders contribute to our collective success and innovation.,

Are you energized by creating seamless, AI-enhanced user experiences that make a real impact Does elevating product design through data, creativity, and strategic thinking get you up in the morning We are looking for a Marketing Operations Associate who is passionate about designing intelligent, human-centered features that empower local businesses across the globe. The mission of the Marketing Operations Associate is to optimize Vendasta's marketing processes by assisting in the management of the marketing technology stack, ensuring smooth lead routing, and providing valuable insights through data-driven analysis. This role is essential to improving marketing efficiency, enabling the sales team with accurate lead information, and enhancing marketing campaign performance. The Marketing Operations Associate works closely with the marketing and sales teams to streamline operations and implement automation strategies that drive growth and improve the customer journey. This role also contributes to AI-driven marketing innovation by identifying opportunities to embed AI tools across automation, data analysis, lead scoring, and campaign orchestration. As a Marketing Operations Associate, you will assist in managing and integrating Vendasta's marketing technology stack, including CRM systems, marketing automation tools, email marketing platforms, and analytics software. You will ensure smooth data flows between marketing and sales systems, maintaining accurate lead tracking and attribution across the funnel. Troubleshooting and resolving technical issues related to the marketing tools to ensure systems are running efficiently will be part of your responsibilities. You will continuously refine and optimize automation processes using AI-assisted tools to improve campaign effectiveness and conversion rates. Developing and implementing effective lead routing processes to ensure that leads are accurately and quickly assigned to the appropriate sales representatives is also a key aspect of your role. Furthermore, you will use AI-supported logic or lead scoring models to prioritize high-potential leads and monitor lead conversion rates to identify opportunities for process improvements. Implementing lead enrichment strategies that include AI-powered data validation or augmentation will be part of your responsibilities. You will design, build, and optimize automated workflows for lead nurturing, segmentation, and personalized engagement across channels such as email, social media, and paid media. Embedding AI in workflow logic to dynamically adjust touchpoints based on engagement patterns or predictive behaviors is also crucial. In addition, you will collect, analyze, and interpret data from marketing campaigns to generate reports on key performance metrics (KPIs). Developing and maintaining dashboards and visualizations to communicate marketing performance to stakeholders using tools such as Excel, Google Sheets, Looker, Databox, and AI-enhanced analytics platforms is part of your role. Providing actionable insights and recommendations to improve marketing strategies and campaign effectiveness based on data analysis is also a key responsibility. To be successful in this role, you should have expertise in marketing technology, CRM, A/B & multivariate testing, data analysis & reporting (SQL & data query languages), automation & process optimization, technical troubleshooting, attention to detail, collaboration & communication, and experience or interest in working with AI tools for lead scoring, workflow optimization, predictive insights, or campaign analysis. You should ideally have 3+ years of experience in marketing, analytics, or a related field, preferably within a SaaS or technology environment, and a Bachelor's degree in Business Administration, Marketing, or a related field is preferred. Vendasta is on a mission to build the most trusted AI-powered platform for small businesses and the partners who support them. As a Marketing Operations Associate at Vendasta, you will be part of an ambitious team dedicated to bringing AI transformation to local businesses at scale. You will enjoy competitive health benefits, flex time, and annual work-from-anywhere options, as well as equity opportunities to shape the AI future. The vibrant workplace culture at Vendasta embraces experimentation, thought leadership, and continuous learning, where building AI is not just a buzzword but the core of everything they do. Join the Vendasta team where your well-being and growth come first. Benefit from competitive health benefits, true flexibility, and ownership opportunities through the Employee Options Program. Enjoy perks like daily snacks, a vibrant cafeteria, catered Friday lunches, and invest in your growth through education reimbursement and leadership development programs. At Vendasta, values like Drive, Innovation, Respect, and Agility drive everything they do, including community initiatives and volunteer opportunities. Build more than just a career, build a life you love at Vendasta, a place where you will find the support, challenge, and culture to thrive. Discover your potential, make an impact, and grow with Vendasta. Join us in leading the AI revolution from right here in Chennai.,

Role - Quality Analyst | Service Desk Exp - Min 2 yrs Skill - Technical support | IT Helpdesk | Call audit | QC Tools | Quality Assurance Notice - Immediate to 30 days Loc - Pune / Hyderabad 9116324602 | teena.ghrs@gmail.com WFO | 5 days working

We are hiring for the role of Pre and Post Sales Technical Support for Cloud Platforms Amazon Web Services (AWS) and Microsoft Azure. Roles and Responsibilities: Provide pre-sales and post-sales support and consulting for AWS and Microsoft Azure to prospective and existing clients via Google Meet, email, and phone calls. Ensure accurate documentation and maintenance of all case-related records in line with company policies. Take full ownership of assigned cases, delivering end-to-end solutions and support to clients in accordance with agreed SLAs. Escalate issues to the Reporting Head when necessary, following the defined SLA procedures. Carry out all tasks assigned by the Reporting Head while adhering to company guidelines and standards. Skills & Qualifications: Valid AWS Solutions Architect Certification. Minimum of 3 years of experience in AWS pre-sales and post-sales support. Proven experience in client-facing AWS support and consulting roles. Excellent written and spoken English communication skills. Proficiency in Hindi (spoken/understood) is a plus. Strong team player with the ability to receive and implement feedback constructively. Willingness to undertake additional training and certifications as required by the management. Note : Freshers are not eligible for this position.

Description: SDET - QA Automation - Python Requirements: As an IC: • Innovation of automated test development for applications developed in Linux/C/C++ • Develop automation test scripts using Python • Convert manual test cases into reliable, repeatable automated tests • Contribute to the Continuous Integration pipeline by running component builds, creating and running Deployment jobs on individual stages on Jenkins, and running automated functional tests • Setup and maintain test automation infrastructure and tools • Debug failing tests to improve product and automated test quality • Develop tools/scripts that reduces the manual work and increase productivity As a Lead: • Mentor, coach and develop a team of experienced SDETs • Promote coding conventions and standards for code re-usability and cleanliness. • Conduct code reviews for improved code quality and optimization • Maintain and update test reports and metrics to track the effectiveness of test automation efforts • Own and maintain an Automation lab, full of embedded devices and accessories • Collaborate with Manual QA, Project leads, Automation Framework and development teams throughout the software development life cycle We're excited if you have • 6+ years of relevant test automation development experience • 4+ years of Python programming experience • 2+ years of leading a team of Automation engineers • Strong problem-solving, analytical and technical troubleshooting skills • Solid knowledge and experience developing test plans and test cases • Excellent debugging skills and comfortable working with Linux based systems • Experience with Automation Frameworks and proficiency with the use of continuous integration tools (Jenkins/Hudson, TeamCity, Maven, Gradle) • Experience working with Git/GitLab • Excellent leadership skills, including mentorship, making trade-offs and prioritization • Have an ability to communicate with candor and effectiveness • Experience working collaboratively with cross-functional and remote teams • Bachelor’s or Master’s degree in Computer Science/Engineering, Electrical Engineering, or other relevant fields More desirable experience includes: • Familiar with other automated testing tools (JUnit, TestNG, Selenium, RestAssured, SoapUI) • Design, develop, and maintain Python-based test automation frameworks and scripts using BDD and TDD • Previous experience with Non-Functional Testing (Performance Testing, Stress Testing) • Testing compatibility with Audio/Video streaming devices • Experience in HDMI/HDCP, Wireless Networks and Bluetooth • Data analysis and visualization Job Responsibilities: As an IC: • Innovation of automated test development for applications developed in Linux/C/C++ • Develop automation test scripts using Python • Convert manual test cases into reliable, repeatable automated tests • Contribute to the Continuous Integration pipeline by running component builds, creating and running Deployment jobs on individual stages on Jenkins, and running automated functional tests • Setup and maintain test automation infrastructure and tools • Debug failing tests to improve product and automated test quality • Develop tools/scripts that reduces the manual work and increase productivity As a Lead: • Mentor, coach and develop a team of experienced SDETs • Promote coding conventions and standards for code re-usability and cleanliness. • Conduct code reviews for improved code quality and optimization • Maintain and update test reports and metrics to track the effectiveness of test automation efforts • Own and maintain an Automation lab, full of embedded devices and accessories • Collaborate with Manual QA, Project leads, Automation Framework and development teams throughout the software development life cycle We're excited if you have • 6+ years of relevant test automation development experience • 4+ years of Python programming experience • 2+ years of leading a team of Automation engineers • Strong problem-solving, analytical and technical troubleshooting skills • Solid knowledge and experience developing test plans and test cases • Excellent debugging skills and comfortable working with Linux based systems • Experience with Automation Frameworks and proficiency with the use of continuous integration tools (Jenkins/Hudson, TeamCity, Maven, Gradle) • Experience working with Git/GitLab • Excellent leadership skills, including mentorship, making trade-offs and prioritization • Have an ability to communicate with candor and effectiveness • Experience working collaboratively with cross-functional and remote teams • Bachelor’s or Master’s degree in Computer Science/Engineering, Electrical Engineering, or other relevant fields More desirable experience includes: • Familiar with other automated testing tools (JUnit, TestNG, Selenium, RestAssured, SoapUI) • Design, develop, and maintain Python-based test automation frameworks and scripts using BDD and TDD • Previous experience with Non-Functional Testing (Performance Testing, Stress Testing) • Testing compatibility with Audio/Video streaming devices • Experience in HDMI/HDCP, Wireless Networks and Bluetooth • Data analysis and visualization What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

We are currently seeking an Onsite IT & Network Support Engineer to provide support for casual freelancing tasks in your local area. If you are interested in contractual work, you will have the opportunity to be compensated on either an hourly or daily/half-day basis. Task tickets will be assigned based on your geographical location, allowing you to assist as per your availability, whether it be weekdays or weekends. The primary responsibilities of this role will include handling Level 1 and Level 2 IT/Networking tasks such as desktop support, installation and replacement of hardware components in servers/racks (e.g., hard disk drives), and providing onsite assistance for devices like routers, switches, and firewalls to aid remote support efforts. Key Skills Required: - Proficiency in System Desktop Administration, Customer Service, Incident/Change/Release Management, and Support for third-party applications on Windows Platforms. - Certification in IT Infrastructure Library and Windows Server Administration, with a focus on leveraging programming techniques for various projects. - Fundamental knowledge of DHCP, DNS, IP addressing, troubleshooting wireless LAN, Ethernet desktop configurations, and subnetting. - Hands-on experience in technical troubleshooting across different operating systems including iOS, Android, Windows, and Blackberry devices. This is a part-time freelance position, offering flexibility in work hours and the opportunity to showcase your technical expertise in a dynamic environment. Join our team and contribute to the success of our IT and network support operations.,

As a Customer Support Executive, you will play a crucial role in our team by being the primary point of contact for our customers. Your main responsibility will be to provide excellent customer service through various channels such as phone, email, and live chat. By answering queries and resolving issues promptly and efficiently, you will contribute to maintaining a high level of customer satisfaction. Your day-to-day tasks will involve assisting customers with product-related inquiries, order tracking, billing issues, and complaints. You will also be responsible for diagnosing and resolving technical issues, guiding customers through troubleshooting steps to ensure a smooth resolution. In case of complex or unresolved issues, you will escalate them to senior staff or relevant departments for further assistance. Furthermore, it will be essential for you to follow up with customers to ensure that their concerns have been effectively addressed. This will not only help in resolving any outstanding issues but also demonstrate our commitment to providing top-notch customer support. This position offers a great opportunity for freshers to enhance their professional skills in a dynamic work environment while contributing to customer satisfaction.,

As a Bobst MEDIA 100 Operator at Replica Packarts Pvt. Ltd., you will play a crucial role in ensuring the smooth operation and maintenance of the Bobst MEDIA 100 machine in our Pune facility. Your primary responsibility will be to oversee the production of high-quality printed and packaged materials by conducting machine setup, troubleshooting, monitoring production quality, and performing routine maintenance tasks. To excel in this role, you should have prior experience in operating and maintaining Bobst MEDIA 100 or similar machinery. Your meticulous attention to detail and dedication to quality assurance will be essential in meeting our production standards. Strong problem-solving skills and the ability to troubleshoot technical issues efficiently are key requirements for this position. Collaboration is a cornerstone of our work culture, and as a Bobst MEDIA 100 Operator, you will work closely with the team to achieve production targets while adhering to safety and quality standards. Your capacity to work both independently and as part of a team, coupled with good communication and organizational skills, will contribute to the overall success of our operations. While experience in the packaging or printing industry is advantageous, we welcome applicants who demonstrate a willingness to learn and grow in this dynamic field. If you are looking for an opportunity to leverage your skills and be part of a company that values innovation, cost-effectiveness, and sustainability, we encourage you to apply for this exciting role at Replica Packarts Pvt. Ltd.,

You are a proactive and tech-savvy Software Support Associate seeking to join our Kochi & Coimbatore Office. Your main responsibility will be to provide first-level technical support to customers and internal users by diagnosing and resolving software-related issues promptly. Your role is crucial in ensuring customer satisfaction, maintaining documentation, and helping users maximize the value of our software products. Additionally, basic networking knowledge is required for this position. You will be expected to respond to customer queries through various channels such as phone, email, chat, or ticketing systems. Troubleshooting software issues, bugs, and user errors efficiently is key, along with guiding customers through solutions or escalating more complex issues to the development teams. Documenting problems, resolutions, and procedures in the knowledge base, collaborating with QA and Product teams to enhance product stability, and assisting in software installations, configurations, updates, and license activations are also part of your responsibilities. Providing feedback on product usability, ensuring high levels of customer satisfaction through effective communication, performing root cause analysis for critical incidents, and contributing to incident resolution reports are crucial aspects of the role. Required Skills & Qualifications: - Bachelor's degree in Computer Science, IT, or related field (or equivalent experience). - Strong verbal and written communication skills in English. - Ability to communicate technical issues to non-technical users. - Basic knowledge of software systems, operating systems (Windows/Linux), and databases. - Familiarity with ticketing systems like Zendesk, Freshdesk, or Jira. - Strong analytical and problem-solving skills. - Customer-focused mindset with patience and empathy. Preferred Qualifications: - Previous experience in a software support/helpdesk role. - Exposure to SQL, APIs, or cloud platforms (AWS, Azure). - Familiarity with SaaS platforms or enterprise software support. Location: Kochi & Coimbatore Working Days: Monday to Saturday Job Types: Full-time, Permanent Shift: Day shift Work Days: Weekend availability Work Location: In person,

Hiring for Leading ITES Company In Gurgaon and Pune for Technical Support Key Highlights: 1: Experienced with minimum 1 year exp in Technical Support on Paper (Mandate) 2: 24x7 Shifts 3: 5 Days Working 4: Both Side Cabs 5: Excellent Communication Skills 6: Immediate Joiners Preferred 7: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks AD , DNS , DHCP ,365 (Aware of these Things) Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs! Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.