Technical Delivery Manager – Level 5

Technical Delivery Manager (Manager), in Solutions Delivery – Data Team. As a Delivery Manager in the SD, EDH team, the individual needs to have experience in Data related technologies, Projects implementation and maintenance. He/She should have People Management, Resource Management experience to manage the team of 7–8 resources.

Work you’ll do

• Complete delivery responsibility of projects allocated in a Data team

• Responsible to timely allocate and support teams to fix the production issues and user’s problems

• Complete responsibility to utilize the team effectively and gain productivity from the team for the projects allocated.

• Provide direction to the team in terms of technical issues and the design challenges

• Should manage the task allocation and track the work for 10-15 team members.

• Complete responsibility for performance management of 7-8 professionals

• As a coach, he / she need to coach the team members on technical and professional areas.

• Provide updates to the group lead in USI on daily basis on the project, challenges, and risks on timely basis.

• Should be self-driven individual and always look for future opportunities for the team and motivate them with the right tasks / right opportunities

• Responsible for gathering the team members needs on trainings / operational items and act appropriately.

• Communicate regularly with onsite counterparts and update the status and discuss the challenges for the projects being managed by them. Timely resolve them and guide teams towards success.

The team

Solutions Delivery-Canada is an integral part of the Information Technology Services group. The principle focus of this organization is the development and maintenance of technology solutions that e-enable the delivery of Function and Marketplace Services and Management Information Systems.

Solutions Delivery Canada develops and maintains solutions built on varied technologies like Siebel, PeopleSoft Microsoft technologies and Lotus Notes. Solutions Delivery Canada has various groups which provide the best of the breed solutions to the clients by following a streamlined system development methodology. Solutions Delivery Canada comprises of groups like Usability, Application Architecture, Development and Quality Assurance and Performance.