Supervisor, People Experience (Employee Experience Specialist) [T500-18885]

About McDonald's

Supervisor, People Experience (Employee Experience Specialist) role based in our India Global Business Services Office.

Responsibilities:

In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to

Collaboration & Partnership:

• Collaborate with the Employee Experience Specialist Lead to continuously monitor employee feedback and ensure that updates and changes in strategies or policies align with the organization's needs and goals
• Support program deployments and execution in collaboration with the Employee Experience Specialist Lead to ensure successful implementation and adoption

Employee Experience:

• Identify improvement opportunities and develop initiatives to ensure an optimal experience for both corporate and frontline employees, maintaining an understanding of employee sentiment and incorporating feedback into experience design initiatives
• Help to identify opportunities to improve employee experience and develop roadmaps to implement proposed initiatives
• Support the delivery of company-wide, local, and new joiner Employee Experience initiatives

Effectiveness & Feedback :

• Review and analyze the effectiveness of Employee Experience design & Workplace design/policies using employee experience surveys and communicate findings to the Employee Experience Lead

Qualifications

Basic Qualifications

• Degree in Human Resources, Business Administration, Organizational Development, or related field; advanced degree preferred
• Experience working in Human Resources or Employee Experience
• Experience operating in large, multi-national corporations in a highly matrixed, complex structure
• Experience working across many countries and cultures
• Understands the needs and challenges of global leaders
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
• Knowledge of learning management systems trends, regulations, and best practices

Preferred Qualifications

• Employee Experience Expertise & Skills
• Technical knowledge in areas of employee experience
• Excellent analytical, problem-solving, and data-analysis skills
• Ability to write well and communicate effectively across all layers of the organization
• Knowledge of HR compliance and data privacy regulations
• Strong business acumen
• Open to learning new systems and processes
• Exceptional communication (verbal and written) and interpersonal skills
• Positive attitude and a willingness to learn; self-starter
• Strong ability to influence others; able to build and drive a strong business case for people as a growth driver
• Continuous improvement and growth mindset