Sr UI/UX Designer

Company Overview

At Zuora, we do Modern Business. We're helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It's an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world's most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

We are at a pivotal moment, for over 15 years, we have been the vanguard of the Subscription Economy. Now, with a new vision, as our platform evolves across a complex ecosystem of technologies and product lines, we are embarking on a profound design transformation. This is a rare opportunity to redefine how enterprise software is conceived, crafted, and experienced.
As a Senior Product Designer, you'll be part of this ambitious journey. You will be a foundational member of high-impact, driving the end-to-end design for our most critical product experiences. In a world being shaped by AI, you will masterfully apply & scale new patterns, intelligent systems, and deliver best-in-class interaction models and designs. To thrive in this role, you'll bring a purpose-driven lens, a systems-first mindset, a passion for championing the users, and excellent design craft. You will collaborate with a global community of designers, product leaders, and engineers to elevate Zuora's user experience and contribute to a design culture that is reshaping how enterprise software feels and performs. If you are driven by complex challenges and the opportunities to make a lasting impact on a category-defining company, we invite you to join us.

What you'll do

• Take ownership of complex, high-impact features, workflows, and systems—shaping the experience from early concept through polished execution.
• Collaborate closely with product managers, engineers, SMEs, and other designers to craft elegant solutions grounded in user insights and business goals.
• Bring clarity to ambiguity through thoughtful discovery, guerrilla research, and ideation. Champion the voice of the customer and ensure their needs are embedded in every design decision.
• You'll think in systems and scale gracefully. You'll help raise the bar by contributing to our design system, identifying patterns, interaction paradigms and advancing a shared visual and interaction language across products.
• Become a powerful storyteller and advocate for design. Whether facilitating workshops, aligning stakeholders, or presenting in design critiques, you will articulate design rationale with clarity and persuasion.
• You'll actively contribute to a strong culture of design critique, feedback, and iteration, helping us grow as individuals and as a team.
• You'll adopt & influence newer ways of working as AI enhances our efficiency and everything we do, allowing design to focus on higher value work.

What you'll bring

• 5–8 years of experience in product design, UX/UI, or interaction design demonstrating a proven track record of shipping enterprise SaaS products.
• A strong portfolio of recent work that showcases your ability to solve intricate problems with intuitive, elegant, and scalable design solutions. It should highlight your thinking, interaction design, visual craft, and possibly meaningful business impact.
• Deep expertise in both interaction and visual design, the ability to obsess over details while simultaneously maintaining a holistic, systems-level perspective.
• Strong proficiency in design tools like Figma, UX PIN and prototyping tools.
• Excellent storytelling, facilitation, and communication skills—you know how to frame problems, simplify complexity, and bring people along.
• A genuine love & enthusiasm for SaaS design and fluency in the best practices and patterns that define modern SaaS product designs & patterns.
• An unwavering desire to not only elevate the product but also to elevate the people and the practice of design around you.

Preferred Qualifications

• Proven experience working with or contributing to design systems and component libraries
• Familiarity with Finance, FinTech Domain.
• Experience designing for platforms with APIs, AI agents, or modular microservices

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it's exciting. Our people, whom we refer to as "ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we're making what's next possible for our customers, community and the world.

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical insurance
• Generous, flexible time off
• Paid holidays, "wellness" days and company wide end of year break
• 6 months of fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.