Sr Director, Delivery – Professional Services

Job Title: Sr Director, Delivery – Professional Services

Location: Kochi

Client: Confidential

Industry: IT Services and Consulting

Overview: We are seeking a seasoned consulting leader to lead and managing the programs and services portfolio for a strategic account. The Senior Director ensures that programs and services are provided in alignment with the account’s Vision, Mission, Values and Strategic Directives using a innovative approach that promotes excellence in service delivery.

The Director of delivery is a contributing member of the Senior Leadership Team in the account and works closely with other leaders in planning and managing account’s growth. The Director oversees existing programs, services and develops new programs based on identified business needs within budget and with quality.

This role works with the customer’s stakeholder in defining the future roadmap and its planning, execution and governance. This position plays a key role in promoting a positive, progressive, innovative, vibrant and healthy workplace culture.

We believe in providing our team with the best resources to allow for creation of the most innovative solutions.

What we are looking for:

A strong background in the following:

• Identifying business needs and converting it into the innovative and scalable solutions. building proposals.

• Negotiations with the customers’ stakeholders on overall planning and execution.

• Building and presenting technology advancements and migration roadmap.

• Strategic thinking in building innovative and creative solutions.

• Stakeholder management, portfolio management, change management, planning, budgeting and resources management.

• Microsoft stack, Azure services, DevSecOps, Open sources technology and its seamless implementation and migration.

• Lead the scoping, sizing, and articulation of complex programs, transforming them into clear strategic plans/roadmap.

• Define and articulate the strategic direction for the assigned portfolio, aligning it with client needs and firm objectives.

• Oversee the development and execution of project plans, ensuring resource optimization and milestones achievement.

• Champion change management, ensuring scope changes is maintained, managed, and governed within the defined methodology.

• Build, Inspire, mentor, and guide cross functional teams towards exceptional performance and professional growth.

• Working closely with the sales/pre-sales team to lead building new deals proposals. • Oversee portfolio budgets and providing financial oversight.

• Foster a culture of proactive issue identification and resolution, taking charge of complex problem-solving situations.

• Ensure seamless communication across all levels, from team members to top management and stakeholders.

• Manage a diverse project portfolio, ensuring high-quality delivery across various stages of development.

• Embrace challenges, demonstrate agility in decision-making, and provide expert solutions in real-time.

What you need to have:

• Minimum of 15 years relevant work experience in a professional software development and consulting environment

• Experience working in the Financial services or Audit is a plus

• A proven track record managing $40M+ revenue software development/delivery portfolio and the large teams distributed globally in the onshore-offshore delivery model.

• Excellent written/oral communication skills with a strong ability and high comfort level for direct-to-client communications.

• Detailed oriented, self-motivated, and highly organized with solid problem-solving skills

• Demonstrated skills in facilitation, teamwork, and leadership.

• Azure cloud experience in Azure data lake and Synapse.

• Extensive experience in leading and managing large-scale audit or financial projects, preferably within a global professional services environment.

• Strong knowledge of audit methodologies, regulatory compliance, and industry-specific frameworks.

• Proven ability to operate strategically, driving audit initiatives that align with business goals.

• Outstanding communication and interpersonal skills, with experience in senior stakeholder management.

• Highly detailed-oriented, self-motivated, and organized, with exceptional problem-solving abilities.

• Demonstrated experience in leadership, team facilitation, and the ability to inspire and mento others.

• A bachelor’s degree in Engineering. Master’s degree in business administration is a plus.

• Ability to travel domestic and or international.