Skills & Process Trainer

Job Title: Trainer / Training Manager Location: Noida UP Reports to: HR Manager / CEO / Department Head About Us: We are a multidisciplinary agency providing design, development, SEO, PPC, social media, video, photo, and editing services. Our departments collaborate to deliver exceptional results for clients across industries. We believe in continuous learning and skill enhancement for both our internal teams and external trainees. Job Summary: As a Training Manager, you will be responsible for developing, implementing, and overseeing comprehensive training programs for internal teams across departments (design, development, SEO, PPC, social media, video/photo editing) and for batches of external resources. You will ensure that all resources are aligned with process policies, stay up-to-date with industry best practices, and have access to relevant skill development opportunities. You will also play a pivotal role in maintaining a culture of learning, growth, and accountability. Key Responsibilities: ✅ Develop and implement structured training programs for each department in consultation with department heads. ✅ Create training materials, manuals, SOPs, and process documents tailored to specific roles and departments. ✅ Conduct regular training sessions, workshops, and refreshers to ensure adherence to agency processes and policies. ✅ Evaluate training needs of internal teams and create personalized development plans. ✅ Coordinate and lead training batches for external resources (students, interns, or professionals), covering key areas of our services. ✅ Identify and collaborate with external experts and trainers when necessary to bring in new perspectives and updates. ✅ Track and report on training effectiveness, engagement, and skill upgrades. ✅ Continuously update training materials to keep pace with new tools, technologies, and best practices in each discipline. ✅ Foster a culture of continuous learning and knowledge sharing within the agency. Qualifications & Experience: ✅ Bachelor’s degree in Education, HR, Marketing, IT, or a related field. ✅ 3-5 years of experience in a similar role within an agency or creative/digital environment. ✅ Strong understanding of design, development, SEO, PPC, social media, and video/photo production processes. ✅ Proven experience in creating and delivering training programs. ✅ Excellent communication and presentation skills. ✅ Ability to manage multiple training programs and adapt content for different audiences (internal staff vs external batches). ✅ Strong organizational skills and attention to detail. Skills & Traits: 🔹 Passionate about teaching and mentoring. 🔹 Up-to-date with industry trends and best practices. 🔹 Empathetic, patient, and able to motivate teams to grow and excel. 🔹 Ability to work with department heads to align training initiatives with business goals. 🔹 Proactive problem solver and strong project manager. What We Offer: ✅ A dynamic, collaborative environment that values creativity and innovation. ✅ Opportunities for personal and professional growth. ✅ Competitive salary and benefits package. ✅ A chance to shape the next generation of talent in the digital and creative industries. Show more Show less