Service Coordinator – Clinical Diagnostics

6 years

0 Lacs

Posted:5 days ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Position Title: Service Coordinator (CD)

Base Location:


Primary Role:

Service Coordinator


Key Responsibilities:

  • Coordinate with vendors, principals, and logistics service providers for incoming and outgoing shipments.
  • Ensure proper dispatch of spare parts and service tools to customer sites in collaboration with engineers and application specialists.
  • Coordinate with Service Lead for all dispatches related to sites.
  • Prepare accurate shipping and return documentation and ensure record maintenance for legal and audit compliance (including AWB, invoices, POs, PODs).
  • Liaise with the accounts department regarding payments to vendors/principals and customs duty clearance.
  • Manage inventory records, including processing unused spare parts returns and raising credit notes.
  • Maintain AMC/CMC status and raise invoices accordingly; follow up on overdue payments and inform service engineers.
  • Generate and compile reports such as service reports, spare parts consumption, and stock updates for internal and principal use.
  • Track billing status and coordinate with accounts for advance or pending payments.
  • Manage service and application team expense documentation and ensure timely submission.
  • Coordinate calibration of service tools and the export or disposal of faulty or defective instruments.
  • Provide support during internal or statutory audits by coordinating with stores and accounts teams.


Skills & Competencies:

  • Strong coordination and communication skills
  • Excellent documentation and organizational abilities
  • Proficient in MS Office and service documentation tools
  • Familiarity with logistics/shipping processes
  • Knowledge of AMC/CMC billing and service operations is preferred.


Qualification:

  • Graduate in any discipline (preferred: Logistics, Business Administration, or related field)


Experience:

  • 3–6 years of relevant experience in service coordination or logistics handling

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You