Senior System Administrator

5 years

0 Lacs

Posted:1 month ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

System Administrator Team Lead/ Service Delivery Manager/ NOC Supervisor Multiple Open Positions!! URGENT REQUIREMENT!! Looking for at least 5+ Years of experienced System Administrator Team Lead/ Service Delivery Manager/ NOC Supervisor (Handling L1 & L2 Escalations). A System Administrator Team Lead/ Service Delivery Manager/ NOC Supervisor, will have experience in (but not limited to) Team Management covering following: Performance Appraisal Process Performance Management Performance Monitoring Project Management Task Management Client Management Business Process Management Change Management & Incident Management Technical Skills: Microsoft 365 environments including configuration/ MS Exchange Windows Server 2016 & 2019 Troubleshooting Installation, updates, and system design Server task management Additionally, responsible for the management and administration of their virtualized Windows environment. Basics of Azure Management Active Directory Troubleshooting DNS/DHCP Troubleshooting Virtual Machines Concepts & Troubleshooting VMware/ VSphere /Citrix/ Azure/ AWS Creating VMs/ Managing VMs/ Managing Virtual Infrastructure Single Sign-on Cloud Identity Basic to intermediate Networking knowledge. Key Responsibilities: Team management Skills are a must have. Candidate should have strong technical experience as the position demands of a technical manager and not just a manager. Should have experience in managing tasks assigned to the team and ensure the tasks are completed by the team. Should have experience in service delivery as a lead, where he/she should be able to manage the delivery of the project by ensuring that all the client's tasks are completed by the team on time with top quality. Ensuring the performance of the team is top notch, and constantly tracking the performance for improvements. Should be able to guide the team with technical support, troubleshooting, and complex problem resolution on escalated issues while monitoring and maintaining IT Infrastructure stability. Act as an escalation point, for Service Operations where there is a need to escalate to L2/L3 and for problems pertaining to IT technology with a view to re-engineering. Lead projects, in conjunction with Senior and Lead engineers overseeing the successful release and transition of new IT services into support, meeting the team's service acceptance criteria. Undertake the role of Technical Lead on internal projects applying significant communications, organizational and technical skills to achieve successful outcomes. Strong, hands-on experience with Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive), VMware vSphere, and Windows Server/OS. Technical experience with modern deployment and management technologies – Microsoft Intune, Microsoft Endpoint Manager, Autopilot, – Subject Matter Expert level Extensive technical expertise in designing and building virtual working solutions using Microsoft Windows Virtual Desktops (WVD), Multi-Session Windows 10 – Subject Matter Expert level. Azure experience and knowledge. Experience with other cloud platforms may suffice (AWS, Google Cloud Platform). Some experience in SAML Single Sign-on, Multi-Factor Authentication, Cloud Identity, and SaaS Identity administration/deployment experience. Ability to understand architecture/design, and administration of networks (firewalls, routers, switches, and load-balancing technology.) Intermediate to expert-level experience in troubleshooting and diagnosing network problems and determining the most appropriate means of resolving problems and issues to improve network performance. Required Qualifications: Minimum 5+ years of systems engineering experience in Microsoft Exchange, Microsoft 365 (Exchange Online, Intune MDM, Teams, SharePoint, OneDrive), VMware vSphere/vCenter, and some degree of exposure to public Cloud Hosting Technologies (AWS or Azure). 1+ years of experience handling team and managing resources 1+ years of experience in project management/ Leading team/ Delivery Management/ Operations handling. 2+ Years of experience and knowledge in client handling Soft Skills: Excellent communication skills are a must have skill for this role. Experience in providing efficient and timely answers to a wide range of technical questions. Provides customers with a feeling of confidence in the team’s professionalism, reliability, and commitment to MSP Square’s technology. Experience working with US clients. Preferred Qualifications ITIL Certified PMP Certified Microsoft 365 Certified Enterprise Administrator Expert MS Server Certified Professional MS Azure Certified Administrator VMware Certified Professional MSP Experience Mac OSX Experience Exposure to MDM Solutions (Microsoft M365 Intune MDM, Citrix XenMobile, VMware AirWatch, Cisco Meraki Systems Manager). Show more Show less

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