Senior Product Manager - Shopx/ New Category

Our Story:

Founded in 2021 by Aadit Palicha and Kaivalya Vohra, Zepto is on a mission to save you time —making every second count towards life's real joys. Our platform has revolutionised rapid commerce in India with cutting-edge technology and strategically optimised delivery hubs. Zepto offers an extensive range of 45,000+ products, from fresh groceries to electronics, beauty essentials, apparels, toys and more, delivering across 50+ cities in 10 minutes*.

Zepto Café extends our commitment to convenience, featuring a curated menu of over 200 fresh items.

Role Overview:

As a Senior Product Manager – Shopping Experience at Zepto, you will lead large-scale, cross-functional initiatives to design and optimize the shopping journey for millions of users. You will own high-impact problem areas such as product discovery, search relevance, personalization, and checkout efficiency. This role is ideal for a product leader who thrives at the intersection of user experience, business impact, and data-driven decision-making in a fast-paced, high-growth environment.

Key Responsibilities:

● Own and drive the product strategy and roadmap for core shopping experiences across mobile

and web platforms.

● Deliver delightful, frictionless, and high-conversion journeys from product discovery to checkout.

● Work closely with design, engineering, analytics, growth, and operations to define and ship

impactful features.

● Use data, experimentation, and user research to continuously improve KPIs like NPS, conversion,

bounce rate, and average order value.

● Develop scalable systems for search, recommendations, and merchandising to improve

personalization and product relevance.

● Influence cross-functional stakeholders and lead product planning, sprint execution, and release

cycles with clarity and urgency.

● Serve as a thought partner to senior leadership, contributing to broader product vision and

growth strategies.

Qualifications:

● 5–9 years of experience in product management, with at least 3+ years in consumer tech,

e-commerce, or mobile-first platforms.

● Proven track record of owning and delivering successful consumer-facing products at scale.

● Bachelor’s degree in Engineering, Business, Computer Science, or a related field; MBA is a plus.

● Experience working with agile product development teams and shipping iteratively.

Required Skills:

● Strong product thinking, customer empathy, and ability to drive user-centric innovation.

● Deep understanding of data and metrics; proficiency in SQL and product analytics tools like

Amplitude, Mixpanel, or Looker.

● Familiarity with user research, design systems, A/B testing, and experimentation frameworks.

● Excellent communication, stakeholder management, and leadership skills.

● High attention to detail and ability to manage multiple initiatives in parallel.