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Senior Process Executive-Voice

Senior Process Executive-Voice

Cognizant

2 - 4 years

0 Lacs

Hyderabad Telangana India

Posted:1 month ago| Platform:

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Skills Required

excel billing management model support analyze report data resolve compliance reports efficiency documentation training communication collaboration learning certifications certification

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary We are seeking a Senior Process Executive for our B&L team with 2 to 4 years of experience. The ideal candidate should have strong technical skills in MS Office and MS Excel. Experience in Billing & Settlements and Account Management-Acquirer is a plus. The work model is hybrid with day shifts and no travel required. Responsibilities Oversee daily operations and ensure smooth execution of processes within the B&L team. Provide support in managing billing and settlements activities efficiently. Utilize MS Office and MS Excel to analyze and report data accurately. Collaborate with team members to resolve any discrepancies in billing and settlements. Ensure compliance with company policies and procedures in all tasks. Assist in the preparation of financial reports and statements. Monitor and track account management activities for acquirers. Implement process improvements to enhance operational efficiency. Support the team in achieving key performance indicators and targets. Communicate effectively with internal and external stakeholders. Maintain accurate records and documentation for all processes. Participate in training sessions to stay updated with industry trends and best practices. Contribute to the overall success of the company by delivering high-quality work. Qualifications Possess strong technical skills in MS Office and MS Excel. Have experience in Billing & Settlements and Account Management-Acquirer is a plus. Demonstrate excellent analytical and problem-solving abilities. Exhibit strong attention to detail and accuracy in work. Show proficiency in preparing financial reports and statements. Display effective communication and collaboration skills. Have a proactive approach to identifying and implementing process improvements. Maintain a high level of compliance with company policies and procedures. Be able to work independently and as part of a team. Show commitment to achieving key performance indicators and targets. Stay updated with industry trends and best practices through continuous learning. Demonstrate strong organizational and time management skills. Exhibit a customer-centric approach in all interactions. Certifications Required Certification in MS Office or MS Excel is required. Show more Show less

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Senior Process Executive-Voice