Senior Manager

Job Title:

Manager / Senior Manager – Sales (PACB – Cross Border Payments)

🏢 Industry:

Fintech / Digital Payments / Cross-Border Trade / B2B SaaS

📍 Location:

[Insert Location – Delhi ]

📅 Experience:

5–10 Years

🔍 Role Summary:

We are seeking a dynamic and experienced Sales Manager to drive customer acquisition and revenue growth for our PACB (Payment Aggregator – Cross Border) solutions. The ideal candidate will have a deep understanding of international payment flows, import/export transactions, and the regulatory landscape as per RBI’s PA-CB framework, complete knowledge of documentation.

This role is ideal for someone with a strong B2B sales background, experience selling to exporters, importers, and global service providers, and the ability to translate complex payment infrastructure into value for clients.

🛠 Key Responsibilities:

• Own and drive new business development for PACB offerings – focusing on exporters, importers, SaaS businesses, and freelance platforms.

• Develop and maintain a healthy sales pipeline, identify leads, and close high-value merchant accounts.

• Articulate the value proposition of PACB products – e.g., faster settlement, compliance-ready payments, competitive FX rates, and multi-currency support.

• Conduct product demos, client pitches, and commercial negotiations to onboard global and Indian clients.

• Stay updated on RBI regulations for cross-border payments, including transaction limits, onboarding KYC, and settlement norms.

• Collaborate with internal teams (product, legal, compliance) to align sales messaging with regulatory standards.

• Manage ongoing relationships with clients post-onboarding to enable upselling and renewals.

• Represent the company at industry events, trade expos, and webinars to drive market visibility.

• Provide market intelligence and feedback to influence product roadmap and customer experience enhancements.

✅ Required Skills & Qualifications:

• 5–10 years of B2B sales experience in fintech, SaaS, payment gateways, cross-border trade platforms, or banking.

• Strong understanding of:

• Cross-border payment ecosystems

• Import/export flows

• Digital remittance platforms

• Knowledge of RBI's Payment Aggregator – Cross Border (PACB) guidelines is a strong plus.

• Proven track record in enterprise/B2B client acquisition and achieving sales targets.

• Excellent communication, negotiation, and presentation skills.

• Bachelor’s/Master’s in business, Finance, Marketing, or related field.

💼 Preferred Experience:

• Sales experience in companies like, PayPal, Stripe, EximPe, Nium, Tazapay or any global payment service provider.

• Selling to clients in B2B e-commerce, SaaS exports, ITES, or freelancer networks.

• Exposure to international FX, compliance onboarding, or multi-currency payment platforms.

🎯 KPIs (Key Performance Indicators):

• New merchant acquisition

• Monthly/quarterly revenue targets

• CAC to LTV ratio

• Cross-sell & upsell performance

• Client activation & retention