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Senior Manager - Knowledge Management

0 years

4 - 7 Lacs

Noida

Posted:6 days ago| Platform: GlassDoor logo

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Skills Required

management drive ai scaling technology cutting data training efficiency strategies capture maintenance learning effectiveness underwriting compliance reinsurance design presentation communication coaching mentoring automation collaboration collaborative integrity purchasing kit

Work Mode

On-site

Job Type

Full Time

Job Description

Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Assistant Manager, Manager, Senior Manager - Knowledge Management
In this role we are seeking you as a training leader in the London Insurance Market should have a mix of technical expertise, industry knowledge, and strong facilitation skills to effectively lead and enhance our knowledge management initiatives. This role is pivotal in ensuring that our teams have access to the right information at the right time, driving efficiency and innovation across the organization
Responsibilities
    Develop and implement comprehensive knowledge management strategies aligned with organizational goals
    Lead initiatives to capture, organize, and share knowledge across the organization
    Collaborate with cross-functional teams to identify knowledge gaps and develop solutions
    Oversee the creation and maintenance of knowledge repositories, ensuring they are up-to-date and accessible
    Promote a culture of knowledge sharing and continuous learning through training and awareness programs
    Monitor and evaluate the effectiveness of knowledge management initiatives, making adjustments as needed
    Stay current with industry trends and best practices in knowledge management
Qualifications we seek in you!
Minimum qualifications/Skills
Industry Knowledge & Technical Expertise
    Understanding of London Market Processes (Underwriting, Claims, Policy Administration, Delegated Authority)
    Knowledge of Lloyd’s & Company Market Operations
    Familiarity with Regulatory & Compliance Requirements (FCA, PRA, Lloyd’s Minimum Standards)
    Experience with Insurance Market Systems (PPL, LIMOSS, DXC’s Bureau Services, ECF, IMR)
    Reinsurance & Broker Interaction Knowledge
Training & Facilitation Skills
    Instructional Design & Curriculum Development
    Ability to Simplify Complex Topics
    Engaging Presentation & Communication Skills
    Virtual & In-Person Training Delivery
    Coaching & Mentoring Capabilities
Analytical & Problem-Solving Skills
    Ability to Assess Skill Gaps & Training Needs
    Data-Driven Approach to Learning Effectiveness
    Customizing Training for Different Audiences (Underwriters, Claims Handlers, Brokers, Operations)
Technology & Digital Training Skills
    Proficiency in Learning Management Systems (LMS)
    Use of Digital Training Tools & E-Learning Platforms
    Familiarity with AI & Automation in Insurance Training
Stakeholder Management & Collaboration
    Engaging with Senior Leaders & SMEs
    Working with Underwriters, Brokers, and Claims Teams
    Cross-Functional Collaboration with Compliance & IT Teams
Preferred Qualifications/Skills
    Collaborative approach towards resolving the issues with stakeholders & peers/sub-process areas
Why join Genpact?
  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact – Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobSenior Manager

Primary LocationIndia-Noida

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 21, 2025, 2:15:50 AM

Unposting DateOngoing

Master Skills ListDomain

Job CategoryFull Time

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